PROFESSIONAL SUMMARY:

• 14+ years of industry experience in Software Quality Assurance Testing and SDLC
• Passionate about learning, testing and sharing previous work knowledge experience with others
• Experience working in team in diverse/ multiple stakeholder environments
• Strong analytical skills on understanding scope of testing, business needs and goals.
• Expert on creating Master Test plan, Test Scenarios, and Test Scripts
• Expert in creating Use Case models for test scenarios and test scripts
• Capable of organizing meetings with project sponsors/SME’s and testers in USA and overseas by remote when needed; documented key topics then discussed/shared meeting minutes with management when needed.
• 5 years’ experience as Distribution QA Lead for Confidential
• 6 years’ experience on testing Retail application, POS Station, Warehouse Management System (WMS), Pricing Management, and HR (Kronos) application.
• Experience with Mobile app (Android/Apple), Apple iPad app,
• Experience with Web Services (Eclipse), IBM iSeries suite, AS400 Mainframe, Netterm(Unix)WMS System, Retek RMS System, SharePoint, Intranet (Java) Apps, Flex upgrade apps and PeopleSoft HR application Testing
• Experience with .ASP.JS, ASPX, .NET, VB application, Crystal Enterprise, Tableau Reporting, SSRS reporting Test, and 3rd party applications such as Extranet, Kronos (WFM, WFA), Revionics, BlackHawk, Retek, Lawson, EDI, JDA AWR and EDW Team.
• Experience with SAP system/application testing as well as Cognos and BI/BO reports testing
• Expert on Translating Software Requirement Specification into Use cases that is separate than Business Systems Process Flow. This model helps me with ‘start and end point of testing’.
• Created the user training document before and during production deployment of the tested system/application as part of testing team
• Ability to create Requirement Traceability Matrix (RTM) for managing changes in requirements using Rational Requisite Pro and MS Excel.
• Documented test plans, reviewed with managers which contain goal of testing, scenarios, QA test scripts, test cases, test data and expected results and environment setting up (Projector, System, Video call) for User Acceptance Testing (UAT).
• Expert in communication with users from out of town, out of site and Offshore.
• Experience of testing Oracle E - Business Suite
• Experience in web based testing
• Experience in ecommerce Apps testing
• Experience in Promo/Survey Apps testing
• Experience working in an agile environment or knowledge of key agile principles.
• Experience in Healthcare, Banking, Mortgage, Retail, Insurance, and Telecommunications industries domain

TECHNICAL SKILLS:

Modeling Tools: Rational Rose, MS Visio, MS Word

Database: MS Access, SQL Server 2000/2008/2014 , Oracle.

Operating System: MS DOS, Unix, Windows NT/9x/2000-XP/VISTA/7, IOS

Design/Process: RUP, Waterfall and Agile

Testing Tools: ALM (HPQC), JIRA, Rational Suite.

Integration Tools: Rational Suite (Requisite Pro, Clear Case, Clear Quest, Rose), MS Office (Word, Excel, PowerPoint), MS Project 2000, Crystal Enterprise 10, JIRA, HPQC, Aqua Data Studio (EDW), FileZilla, UltraEdit

Languages Tested: C, Java, XML, Java script, HTML, Visual Basic. Unix Shel command

Testing: Test within Agile, Integration, Regression, Volume/Load, and Smoke, Web front End Client Testing, and Production compare. (Manual and Automation), Scheduled Reports and systems.

Application: Mobile, SharePoint, Intranet (Java), Flex, AS400 Mainframe, IBM I-series, Netterm Triceps (Unix system as WMS), .ASP, .JS, ASPX, .NET, VB, Extranet, Peoplesoft, Kronos, Revionics, BlackHawk, Retek, Lawson, Tableau, SSRS reporting, RQM (6.0.1)

WORK EXPERIENCE:

Software QA

Confidential, Jacksonville, Florida

Responsibilities:

• Test client based projects and enhancements
• BO/BI reports testing
• Foreclosure Referral projects
• Foreclosure Projects
• Bankruptcy Projects
• Claims Projects
• Quotes Projects
• Invoicing Projects
• Regression testing for each release
• Smoke test in QA and UAT environments

Environment: SQL server 2014, Java,, TFS (Team Foundation Server), MS Visual Studio, Metadata Manager, MTM(Microsoft Test Manager), RQM, BO/BI Reporting system, MS Access, IBM app

SIT Tester in Quality Assurance

Confidential, Chesterfield, MO

Responsibilities:

• Currently working on 18 SSRS reports that will go on production this year
• Working with BA, Dev and PM on agile method divided into sprints (Phases) and documenting test strategies
• Creating test cases and placing into TFS
• Creating test scripts and executing them in TFS and/or MS Visual Studio
• Logging issues, retesting them after fixes
• Writing SQL with supervision from Development Director for UNIT test
• Running old SQL and comparing with new SQL developed for reports
• Testing Data Model structure, Building SQL to automate complex database views and dbo’s.
• Validating data mapping between old views vs new and old columns vs new columns(Target)
• Testing SSRS reports. (Functional, Nonfunctional)
• Testing business logics, calculation and processes for reports as needed
• Testing reports related to Multi currency, balances, investors, Escrow Analysis, Cash Control and many more

Environment: SQL server 2014, Java, Tableau, TFS (Team Foundation Server), SSRS, MS Visual Studio, Metadata Manager, MTM(Microsoft Test Manager), Informatica Analysis, MS Access, PLM/LMS system (3rd party app), Agile

Sr. UAT Tester

Confidential, Saint Louis, MO

Responsibilities:

• Attended QA related meetings with stakeholders
• Attended requirements gathering meeting with business sponsors
• Created Master Test Plan for E-Commerce projects
• Created Test Cases
• Created Test scripts
• Created Test Scenarios and Test scripts in QC (ALM 11.5)
• Maintained Test Lab, Releases, Test Plan and Defect Reports for team members
• Coordinated urgent production issue support and defect Triage discussion
• Executed Test scripts when application or system is ready to test
• Worked with performance test team on organizing test execution for specific scenarios
• Reported weekly Test Statuses to my manager on timely manner
• Coordinated meetings, testing strategy SET, on call with onshore and offshore technical team
• Test estimation
• Followed company standard test processes

Environment: Video, cable, oracle, Xdw, Edw, Java, Tableau, ALM, JIRA, QTP,UFT

ALM Admin and External Tester

Confidential, Saint Louis, MO

Responsibilities:

• Helped associates with downloading ALM at Purina IT;
• Added, Activated, Deactivated users;
• Managed ‘Mail per user’ and user group logics;
• Rebooted server/troubleshoot when ALM stop working;
• Created projects in QC (ALM);
• Trained new associates and users;
• Worked with automation QTP team on issues related to connection;
• Maintained Test Lab, Releases, Test Plan and Defect Reports.
• Functional testing of SAP applications for Nestle/Purina
• Tested Business Objects and Cognos reports
• Applied test methodology to all project work within SDLC process methodologies - Agile, Waterfall.
• Analyzed requirements, data maps and data transformation rules.
• Performed ALM /HP QC execution and defect management.
• Wrote Test plans, Test Cases and create Test Estimates.
• Executed testing according to test plan and schedule.
• Wrote SQL queries to validate data as it is moved through the various tables in Data Warehouse.
• Validated Cubes/Universes (Application location) created in SQL Server Analysis Services (SSAS) and/or Business Objects reporting tools.
• Developed testing standards and guidelines for repeatable processes.
• Performed Data Warehouse, Application testing spread across multiple teams supporting Point of Sale, Trade Management and Business Objects reporting universes/data.
• Experience with Web testing and Web technologies
• Experience of working in Agile team.
• Ability to create and execute manual test scripts, preferably for web-based applications
• Solid experience writing test plans, test cases and executing tests including database and file validations
• Exposure to system testing and system integration testing
• Strong attention to detail, analytical skills and problem solving
• Excellent communication skills - able to identify and communicate risks around software releases

Environment: ALM, QTP, BEX, BO/BI reporting, Cognos, SAP all areas, SQL Server, Data Compare Tool, MS Office, SharePoint.

Test Lead, Sr.QA

Confidential, Saint Louis, MO

Responsibilities:

• Participated in testing of new systems, system and environment enhancements and upgrades, and defect resolution activities. Created test data to meet specific test objectives. Performed and managed manual system, integration, regression, performance, and user acceptance testing. Documented testing defects with proper level of detail and retest for compliance. Adhered to test management processes, procedures, and standards. Assisted testers with documentation, walk-through scenarios, test estimate, daily status report, grant access to HPQC and to specific application role for their projects. (45%)
• Worked with Business Analyst to translate business requirements into test requirements. Ensured business requirements and test scenarios are understood, evaluated, and verified such that systems function as intended. Developed test plans and manual test scenarios and scripts. Assisted the Test Manager in estimating the testing effort for a project plan. Collaborate with business representatives, Business Analysts, and development teams to provide feedback on the testability of requirements and design specifications. (25%)
• Reported on status of testing activities to the Test Manager as defined in the test plan and/or required by the test management process. Provided written analysis of test results to the Test Manager regarding system readiness for promotion to the production environment. Provided timely feedback to the Test Manager regarding testing issues and concerns. (15%)
• Participated in continuous quality improvement of established testing processes, practices, and standards. Mentored less-experienced software testers on process requirements, standards, and best practices as directed. (15%)
• Worked effectively within a multi-supplier environment
• Tested newly developed software features and changes to existing features using automated testing tools where applicable to enhance testing efficiency
• Created Test Strategy and plan for JDA Implementation of Order Optimization, Buyer application process, 3 rd party applications, business process flow fulfillment and Inventory Optimization Modules
• Carry out varying styles of testing methods including; scripted, exploratory, smoke, regression and ad-hoc.
• Carry out testing on web (cross browser), mobile devices and apps and ensure that high quality and accuracy is maintained through to software release.
• Supported e2e testing of new software solutions, while taking overall ownership of the quality of ecommerce system.
• Troubleshoot test related issues to determine failure point.
• Reported issues that are clear, concise and in a timely manner to development.
• Identified project risks and make recommendations to minimize risks.
• Escalated project issues to appropriate leadership.
• Accurately estimated task durations and meet schedules.

QA (consultant)

Confidential, Boston, MA

Responsibilities:

• Used Rational Unified Process (RUP) for managing the SDLC for project.
• Involved in Joint Application Development (JAD) Sessions with representatives of stakeholders to determine the business needs and define the functional requirements.
• Interacted with developers and studied Design Specification to understand current version of application.
• Contributed with business experts to format the front end screen to ensure its compatibility with SWIFT format.
• Documented changes required in Design Specification Document.
• Interacted with Domain Knowledge Experts (DKE) to gain a better understanding of the business environment and the firm's competitive advantage.
• Conducted Saturation Study and performed Gap Analysis to determine the domain and application requirements of the design.
• Defined and documented business requirements by using Rational Requisite Pro.
• Used Rational Rose as a UML modeling tool to build Use Case, Class, Sequence, Collaboration, Activity, and State diagrams and Rational Requisite Pro for managing requirement documents.
• Involved in creating Vision Document to outline overall scope of project.
• Involved in developing the Requirement Management Plan by identifying high-level technical and non-technical requirements as well as identifying the available personnel skills.
• Utilized RUP templates for creating Software Requirements Specification document and developing the Software Development Plan.
• Worked closely with the testing team to prepare test plan and writing test cases.
• Written SQL Queries on MS Access database.
• Money Transmission batch jobs testing
• Money Transfer back end testing
• Tested SWIFT code related scenarios for domestic and international transactions

Environment: Oracle, UML,MS Access, MS Project, MS Excel, MS Word, MS PowerPoint, Java, SQL Server, STP, Client- Server, Mainframe, SWIFT.

QA (consultant)

Confidential, Iselin, NJ

Responsibilities:

• Used Rational Unified Process (RUP) for managing the SDLC for project.
• Involved in Joint Application Development (JAD) Sessions with representatives of stakeholders to determine the business needs and define the functional requirements.
• Interacted with developers and studied Design Specification to understand current version of application.
• Documented changes required in Design Specification Document.
• Interacted with Domain Knowledge Experts (DKE) to gain a better understanding of the business environment and the firm's competitive advantage.
• Conducted Saturation Study and performed Gap Analysis to determine the domain and application requirements of the design.
• Defined and documented business requirements by using Rational Requisite Pro.
• Used Rational Rose as a UML modeling tool to build Use Case, Class, Sequence, Collaboration, Activity, and State diagrams and Rational Requisite Pro for managing requirement documents.
• Involved in creating Vision Document to outline overall scope of project.
• Involved in developing the Requirement Management Plan by identifying high-level technical and non-technical requirements as well as identifying the available personnel skills.
• Utilized RUP templates for creating Software Requirements Specification document and developing the Software Development Plan.
• Involved in creating initial test cases with the testing team.

Environment: Oracle, SQL, Java, Web services, XML, Java script, HTML, Windows NT, MS Office, RUP, UML, and Rational Requisite Pro.