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Qa Manager Resume

Tampa, FloridA

SUMMARY:

  • Quality Assurance Leader with around 13 years of experience in providing end to end testing solutions. Experienced in Handling Large team sizes and coordinating Projects across Multiple Locations. Successful track record of transforming testing teams from conventional models to Agile Methodology. Well - versed with testing process implementation and contributing to testing center of excellence.
  • Experienced in the areas of Client/Stakeholder Management, Program/Project Management, Risk Management, Revenue Management, process improvement, strategic planning & off shoring.
  • Experienced in defining test strategy and framework for multiple projects.
  • Proven expertise in Agile transformation of conventional testing teams.
  • Experienced in setting up high performance testing teams for end-to-end functional and automation testing of client server and web based applications.
  • Experienced in managing vendor teams/resources from different locations during testing phases.
  • Experienced in Testing activities such as analyzing Test Requirements based on the Business Requirements/Functional Specs, creation of Test Cases, executing Test Cases and analyzing Test results/report and Track Defects to closure and manage defect Triage.
  • Proven experience in implementing Testing processes and Techniques as a part of testing life cycle in different SDLC.
  • Proficient with product release management and test environment management.
  • Excellent Oral and written communication skills ensuring clear and to the point client and stake holder updates and Metrics reporting.
  • Well-versed in Scrum Master role having managed scrum teams for specific milestone as a part of additional initiative.
  • Building organization’s Testing resource pool by mentoring resources on testing methodologies, processes, standards and best practices and thus contributing to testing COE.
  • Customer focused performer, committed to quality in every task including personal interaction with team-members and Business users.
  • Successful people manager with exposure to areas like Resourcing, Appraisals, conflict management, Resource on-boarding and off-boarding, Awards and recognitions, Trainings and workshops, Interviews and recruitment drives.

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/NT/2000/2003/XP/7, UNIX

Languages/Technologies: VB Script, HTML, XML

Databases: Oracle, SQL Server, Mainframe

Internet Browsers: Microsoft Internet Explorer, IE7-10, Mozilla Firefox, Safari, Netscape, Google Chrome

Tools: & Utilities: ALM, Quality Center, Selenium, QTP, Load Runner, LISA, JIRA, Soap UI, Team Track, MS Project, MS Visio, MS Office, Compare IT, Hexawise.

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, Florida

QA Manager

Environment: GWT, JBPM, Oracle.

Responsibilities:

  • Responsible for all the QA activites involved in the development of this application.
  • Represent the testing team in the management workshops to finalize the scope of the program.
  • Designed Test Strategy for the program to facilitate the agile methodology. Ensured that the team is trained well to come up the curve to understand the agile concepts and techniques.
  • Defined the defect management process and ensured that all the parties involved are adhering to it and relevent reports are pulled regularly from ALM to monitor the status.
  • Review and approve test plan for each milestone and moniter the testing progress with regards to the plan.
  • Review the test scenarios from business team and testing team. Ensure that the traceability is mainted with requirement stories.
  • Review and update test scripts executed through selenium for automation regression testing and provide new scenarios to be added to regression suite after every release
  • Interact and handle the vendor teams at base location and vendor locations during the release cycle.
  • Ensure that test cases are optimized via orthogonal array technique using Hexawise as a tool.
  • Review and create the test data for release and upgrade the test environemt with masked data from production.
  • Responsible for allocation of resource to agile work streams, recruitment, review, appraisals and feed back.
  • Identified key Metrics to provide testing status to senior management in terms of progress, milestones and acomplishments.
  • Identify risks and come up with mitigation plan and communicated it to all the stakeholders through right channels.
  • Interacting with the scrum masters and product owners to get continiues feedback on test leads and testing resources in each work streams.
  • Creation of weekly and monthly status reports and publish it to management.
  • Review and present Metrics for each Iteration or sprint to showcase the current progress and status.
  • Attending mamangement calls and meetings to represet the QA team and provide the required details.
  • Providing timely feed back to the team, peers and management.

Confidential, Dallas, Texas

Test Manager

Environment: Windows XP, Oracle 10g, Cognos

Responsibilities:

  • As a Test Manager, I was responsible for quality assurance, resource allocation, recruitment, appraisals.
  • This includes understanding the business with regards to different design requirements pertaining to a perticular release.
  • Interact and handle teams from vendor locations during execution phase.
  • Prepare and maintain Test Strategy for the project and make sure that the best practises from the industry are leveraged and incorporated.
  • Review and approve test plan for each release and monitor the testing progress with regards to the plan.
  • Review and Identify the requirement gaps if any, Co-ordination with Business analysts and Development Team.
  • Provide testing status to senior management in terms of progress, milestones and accomplishments.
  • Identify risks and come up with mitigation plan and communicated it to all the stakeholders through right channels.
  • Setting up review and test kick off calls with business and counter parts.
  • Creation of weekly and monthly status reports and publish it to management.
  • Review and present Metrics for the entire release.
  • Attending release management calls and release meetings.
  • Providing feed back to the team, peers and management.

Confidential, Cleveland, Ohio

Test Lead, SME

Environment C#.NET, XML, SQL Server, Lotus Notes

Responsibilities:

  • Provide subject matter expertise on the PolicyPro product during the final system-testing phase.
  • Contributing to the QA framework in terms of testing processes implementation and documentations regarding product.
  • Provide weekly status report to managers in terms of test preparation and trainings.
  • Utilizing the resources from external user teams for final system testing and providing them with the required training to understand testing concepts.
  • Designing test cases for end-to-end testing by including the scope of upstream and down stream applications. This includes interaction with vendor applications and different teams.
  • Provide data for dashboard and weekly/monthly metrics that would be presented to stake holders.
  • Conduct and Participate in SME meetings for tracking the progress of the project.
  • Interacting with business for reviews and provide suggestions where ever required.
  • Allocation, Tracking and monitoring the testing activities to the test team and make sure that the progress is as per the plan with out any deviations.
  • Identify and highlight any risk to the stakeholders and come up with a mitigation plan.

Confidential

Functional Test Analyst

Environment: Windows 2000/XP, Power Builder, Sybase, Mainframe

Responsibilities:

  • Daily Task allocation and Status reporting to OSC/Client
  • Preparation of Monthly metrics & resource utilization reports
  • Analysing Functional Specifications and Requirments
  • Performing all levels of testing as applicable to the project
  • Tracking and monitoring testing defects
  • Preparing & Reviewing Test Cases
  • Executing Manual test cases
  • Participate in defining the test bed and test procedures
  • Result Analysis and Bugs Reporting using Quality Center

Confidential, Chicago, Illinois

Onsite Project Coordinator

Environment: Windows 2000/XP, Power Builder, Sybase, Mainframe

Responsibilities:

  • Overall coordination for Aug’07 & Nov’07 Releases between Client and offshore team, including complete ownership for upcoming flagship projects.
  • Assisting the client team with overall release planning
  • Planning & coordinating offshore team activities as per client needs, including query resolution
  • Monitoring overall release progress and proactively identifying & resolving issues
  • Reporting daily execution progress to the client management team
  • Participating in resource estimations, project scheduling and defect analysis and tracking.
  • Imparting knowledge to offshore team through online sessions & documents
  • Trouble shooting on several testing and functional issues
  • Preparing Post Implementation Reviews and various testing metrics

Confidential

Functional test analyst

Environment: Windows 2000/XP, RA, Chordiant Version 6.0, Power Builder, Sybase, Mainframe

Responsibilities:

  • Daily Task allocation and Status reporting to OSC/Client
  • Preparation of Monthly metrics & resource utilization reports
  • Analysing Functional Specifications and Requirments
  • Performing all levels of testing as applicable to the project
  • Tracking and monitoring testing defects
  • Preparing & Reviewing Test Cases
  • Executing Manual test cases
  • Participate in defining the test bed and test procedures
  • Result Analysis and Bugs Reporting using Quality Center

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