OBJECTIVES:

Seeking a challenging senior QA/Tester, Business Analysts and/or Application Trainers for an organization where extensive Private and DoD/Gov. sectors experience can be applied to positively impact the End Clients.

SUMMARY:

• Over 17 Years of experience as QA Lead, Project Coordinator and Application Trainer
• Participated in Functional Design, Business Requirements gathering, Process Evaluation and Testing
• Skilled in People Management, Strategic/Business Planning, Implementation of new software packages
• Proficient in establishing QA Testing Methodology, Test Plans by getting through Software requirement Specification and Product Design, Reporting, executing Load Test, Stress Test, Regression Test and Black Box Test
• Skilled in eCommerce and Supply Chain Management and Distribution Center
• Subject matter expert in Planning, Documentation, Manual and Automated testing
• Good interaction with developers, managers and team members to coordinate tasks
• Possess Strong analytical skills and good interpersonal skills

TECHNICAL SKILLS:

• Expert in SDLC Work Flows
• Creating Test Cases and Scripts
• Use Cases/Requirements
• Biometrics Automated Toolset
• Citrix
• ALM/Quality Center Admin
• Mercury Test Suite
• QTP/WinnRunner/LoadRunner
• Rational Performn Tester
• WordPress Dev/Testing
• JMeter/Selenium
• SoapUI, JSON, XML, HTML iOS/Android Testing
• GitHub/Maven/Jenkins
• API Testing
• PVCS/Dimension/ClearCase
• Visio 2003, 2007
• Quickbooks
• SharePoint
• MS Project
• PeopleSoft 9.0
• On/Off shore Project Management
• Jira/New Relic/Sumo Logic
• AWS Solutions Architect Associate
• Salesforce
• SAP Business One
• POS / Packaged software
• Agile/Scrum/Extreme Programming, Waterfall
• UNIX/Linux, Windows, AS/400

PROFESSIONAL EXPERIENCE:

Confidential, Plano, Texas

Senior Functional Tester

Responsibilities:

• As a lead and senior tester, tested Field Service Web apps for multiple browser and Mobile apps based on iOS/Android platforms in conjunction with many 3rd party apps, such as SAP BusinessOne, QuickBooks, Zedsuite using Cloud Element integration.
• Also tested other Web apps with custom - built API for application integration using AWS Cloud technology.
• Executed Java based Selenium test scripts for Web and Mobile applications and used GitHub/Maven/Jenkins for Continuous Integration/Continuous Deployment (CICD) process and Apache JMeter to conduct performance testing.
• Used Salesforce CRM SaaS for data management, product planning, client communication and ticket processing.

Confidential, Ft. Worth, Texas

Senior Test Analyst

Responsibilities:

• Leading the Software Upgrade Team and tested Trade/Option Clearing Software and related applications as well as
• Database upgrades. Most of the applications are C++ and Java based. Majority of the testing involves using DB2, SQL
• Server databases and Linux platform utilizing Putty, SQL Server Management Studio, MS Visual Studio, Squirrel and ther proprietary tools to test the custom Frontend applications and validating the back ends.
• Daily responsibilities include conducting team meetings and sending status to management, Querying, Updating tables, restoring databases, comparing Production vs Software Upgrade environments, etc.
• Also responsible for Testing the Application Life Cycle Management (ALM)/Quality Center for the Test and Production upgrades for End Users and Administrator functionalities.

Confidential, Ft. Worth, Texas

QA/BA/Training Lead

Responsibilities:

• Trained on ground personnel on PeopleSoft HCM modules, including Payroll, Benefit, Personal Data, Compensations, Salary Grades, Pay slips, Direct Deposit, Taxes, Deductions, Absence & Vacations etc. for the current requirements
• Used Quality Center to log defects
• Provide Time and Labor System (TLS) training
• As a BA, conducted JAD sessions with the end users to gather requirements for new enhancements
• Created Purchase and inventory reports using Cognos
• Ensure training emphasizes consistent practices throughout the program and adherence to established procedures, and ACO/DCMA audits

Confidential, Dallas, Texas

Tester/Business Analyst

Responsibilities:

• Communicated strategic and tactical business requirements from End customer to technical personnel to PM
• Assisted BA by working closely with SMEs and customers to define the requirements and generating Use Cases
• Custom built application is based on MS .Net Framework using SQL Sever05 and is used by Auditing agents
• Performed 508 compliance testing using Access With Speech “JAWS” to conduct Disabled End User testing
• Utilized Rational Clear Quest to manage Requirements
• Wrote and stored Test Scripts in Rational Test Manager
• Conducted review meetings at the end of assigned Tasks

Confidential, Washington, DC

QA/BA Team Manager

Responsibilities:

• Planning the test cases by properly reviewing the Requirements
• Performed all phases of testing that included Regression, GUI, Black Box, Smoke, User Acceptance and Negative Testing of the Application, its interfaces (End to End) and Client-Server Utilities
• Worked with the Vendor to test and implement PeopleSoft 8.1 HRMS module upgrading from the Legacy system
• Utilized SoapUI and Test Maker tools to Test SOAP and REST Web services
• Used different browser like IE, Safari, Netscape, and Mozilla to test the functionality, performance and Usability of the district’s eCommerce websites
• Us ed JAWS screen reading toolkit to meet 508 compliance testing
• Database integrity testing by executing SQL statements
• Lead team to automate manual test scripts using QTP using Data Driven, Checkpoints, Function, and Error handling
• Used LoadRunner to test the performance of the baseline users and transactions for average response time and to test the system scalability by increasing the users and transactions loads to find the system break point. Stressed the system by over loading users and transactions for extended time and monitored the CPU performance, memory leaks, buffer overflows, network traffic. Volume tested the system by dumping large amount of data for performance
• Tested system recovery by taking the database offline and restarting it to ensure system recovers successfully
• QualityCenter was used to create the Requirements and linking with the Test Scripts
• PVCS Tracker for defect tracking and Dimension for Version Control

Confidential

Senior Consultant/Tester/Business and System Analyst

Responsibilities:

• Created Test Strategies, Master Test Plans and Test Plan
• Created Backup and Fallback plans
• Developed test scenarios, test scripts and for Functional, System, Regression, Sanity and User Acceptance Testing (UAT) to evaluate requirements and identify discrepancies
• Tested Cisco Telephony apps for Call Manager, PSTN, CM, Gateway, Gatekeeper, MCU, Lan/Wan links, Data, Email conversion, CTI, VLan, LWAP, Bandwidth using SIP Trunk and H.323 protocols, etc
• Tested Intranet and eCommerce Web applications for Browser compatibility, Usability, Content/Pages Checking, Links and Form Validation, Cookies, Site Map, Tree View, Video Links, Downloads and Application/Server interface
• Utilized SoapUI to Test SOAP and REST Web services
• Tested Front and Backend for Credit Card processing, Business Transactions, Billing, Retail and Packaged software
• Used SQL Server2000 and queries for Backend data analysis and testing of POS, Credit Card, Mortgage and Warehouse (OPTUM) applications on various projects
• Tested documents and forms using Kofax Ascent Capture software by capturing of information and delivered to Livelink management tool to consolidate and streamline the flow of information
• Performed White box testing on Log files for web and Credit history
• Wrote test scripts in QA Run, Rational Robot, Performance Test, WinRunner, QTP, LoadRunner and Silk testing tools
• Defects were tracked, reviewed, analyzed and compared and stored in Test Director, PVCS Tracker and other tools
• Utilized Windows, UNIX and AS/400 platforms

Confidential, Ft. Worth, Texas

Business/QA Analyst

Responsibilities:

• Collected requirement for Flight Load/Weight and Balance System project to provide complete Automated functionality that would utilize algorithms to improve load planning.
• The new UI application would provide all load control and aircraft dispatch functions, and enhanced navigation features to improve usability, reduce staff training time.
• The application will consist of a collection of Weight and Balance services as well as business and technical utilities provided by Audit Manager, Error Manager, Identity Manager, Location Manager, Noti cation Broker, Reference Data Manager, Scheduler, and Subscriber Manager. Assist the QA team in writing the test script and used RTM for test cases coverage.

Confidential, Ft. Worth, Texas

Airlines Solutions Team Lead

Responsibilities:

• Responsible for escalating, reporting, and tracking Application issues
• Participated in UNIT Testing to conduct initial Module Performance and Load testing
• Created Extreme Programming/Agile Development Methodologies for the Client and created stories
• Used design document to develop and execute test cases, track issues and defect's identified
• Developed plans with BA team to complete iterations and set schedule for specific functionalities to be covered
• Facilitated JAD sessions with SME groups to gather business and technical intelligence
• Wrote Work Plans, Schedules, and Test plans for Functional, System, backend, Performance and Stress testing
• Wrote Automated test scripts for LoadRunner, WinRunner, Robot and Manual test scripts in Test Director
• Assisted in administrating the server racks at the Confidential Head Quarter Data Center using CA Tools