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Freelance Qa Tester Resume

SUMMARY:

  • Productive and results - driven professional with 15 years of experience supporting editorial processes, from writing, editing and revision, to publication.
  • Commended for high attention to detail and accuracy.
  • Skilled at prioritizing and completing multiple assignments and meeting challenging deadlines.
  • Expertly assess purpose and value of data collection, evaluation, research, and compliance for mass media communications.
  • Extremely proficient at follow-up and follow-through with a strong commitment to business results and satisfaction.
  • Dedicated to enhancing writing and editorial skills and achieving company goals.

ADDITIONAL CORE SKILLS INCLUDE:

  • Process Improvements Team Experience Project Coordination Proofing & Editing
  • Logistics Data Entry Quality Control & Assurance Handling Escalations
  • Strong Verbal & Written English Communication Functionality Testing Microsoft Word

PROFESSIONAL EXPERIENCE:

Confidential

Freelance QA Tester

Responsibilities:

  • Participated in usability testing of an online store' website.
  • Manually tested a mobile app for an American restaurant chain.
  • Participated in passive social media app testing.
  • Functionally tested exam-testing software.
  • Ranked in the top 30% of testers during the Sandbox project.

Confidential, Wayne, PA

Contractor, Data Customer

Responsibilities:

  • Assisted with cutover strategy by creating new stations not already in database.
  • Acted as troubleshooter for Salesforce tickets containing cut-over scheduling issues.

Schedule Reporter

Confidential

Responsibilities:

  • Resolved escalated customer complaints and issues.
  • Consistently completed 25 or more schedules a day.

Senior Scheduling Reporter

Confidential

Responsibilities:

  • Chosen to be part of a select team to participate in UAT of new versions of proprietary client/server application.
  • Communicated with team lead and development team to identify new features to be tested
  • Worked with developer and team lead to identify success and failure scenarios of the testing period
  • Identified the number of different scenarios to be tested
  • Set out a series of steps to mimic the day in the life of a real user
  • Identified standard and edge cases to be executed during the testing period
  • Execute UAT of system, verified bugs with second source
  • Reported bugs including screenshots and steps to replicate
  • Upon conclusion of testing period submitted summary report to team lead
  • Consistently maintained high accuracy of 98% or above on as many as 125 television station schedules
  • Managed high profile stations such as Fox Sports Net network
  • Received “A”-rated score 13 times from Confidential ’s internal performance rating system
  • Gained working knowledge of Sports, Broadcast, Public Broadcasting, and Pay-Per-View stations
  • Aided team members by managing heavier workloads during staff time off
  • Generated and analyzed team-wide reports for upper management

Scheduling Reporter

Confidential

Responsibilities:

  • Maintained a workload of 50+ stations of various difficulties
  • Handled station contacts with ease
  • Achieved promotion by demonstrating top performance, always willing to take on new stations, and maintaining stellar attendance record

Confidential, Spring House, PA

Receptionist

Responsibilities:

  • First contact for inbound calls to company management
  • Operated multi-line switchboard
  • Edited and published the Grapevine, the company’s monthly newsletter
  • Ordered office supplies and helped organize travel

Confidential, Phila, PA

Editorial Intern

Responsibilities:

  • Acted as a fact-checker for articles going into newspaper; made phone calls to multiple sources verifying accuracy of content
  • Answered incoming calls, responded to questions, and/or transferred to appropriate staff

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