SUMMARY:

• Motivated and versatile Quality Assurance Test Engineer with over 20 years of experience in large enterprise cable/ telecommunication and networking environments including Confidential, Confidential wireless network.
• Detail - oriented, quality-focused, team builder and continuous learner.
• A problem-solver with strong analytical skills dedicated to process improvements and cost savings.
• Test coverage areas include functional, regression, performance, interoperability, and conformance testing of Wifi/Wireless service, Prepaid/Postpaid Billing & OSS, VOIP (Soft Switch), Network Management Systems (NMS), and Transaction Access Services (TAS) product development and service operations.
• Using HP’s Quality Center and ApTest to maintain test cases and track defects
• Configure test environment that required highly integrated systems
• Review and sign-off on documentation for new projects/releases.
• Review requirements and design document and map requirements to high level test cases
• In corporate review changes/defect into high level test cases
• Collect, analyze test results, and share findings with development teams
• Escalate issues to Quality Program Manager for immediate resolution
• Execute test cases, record results in Quality Center or ApTest, and report progress on daily basis.
• Effectively record defects in defect tracking system (i.e., Clear Quest, Jira)
• Communicate issues clearly to development teams.
• Re-use test cases to support regression testing
• Automate Web based test cases in Selenium/Web Driver and SOAP UI
• Perform basic acceptance test of the environment to ensure it is setup accurately to test against
• Prepare test data for use during test execution and perform data quality checks on file, table and data in PL/SQL
• Act as test expert on integration of services layer that builds on telecommunication protocols and services

EXPERIENCE:

Test Engineer

Confidential

Responsibilities:

• Involved in trouble shooting network interoperability issues as they typically arise with the integration of new network elements.
• Documented lab network configurations, lab procedures and test results. Became familiar with custom made engineering tools: Techtools, Engping, LDAP, Nokia’s iSMS and iNMC, and Movius voicemail
• Executed test cases related to Voice and Data features test. Collected voice quality measurement to assess signal-to-noise, one-way delay, and PSEQ parameters by using Malden’s Electronic Digital Speed Analyzer
• Executed test cases related to Fax features. Collected Figure of Merrit (FOM) parameter through the FaxLab test tool.
• Utilized RF and Wifi spectrum analyzer for troubleshooting RF/Wifi signal level
• Setup residential network platform and provisioned port forwarding for multi-media application relying on SIP, HTTP, Telnet, TFTP, etc.
• Setup Confidential Hosted Communication platform comprising of Metaswitch Network elements (SAS analytics, Web Explorer, Cisco’s 300 Series switch, and Polycom’s and Grandstream GXP 1625 and 2140 Series VOIP business phones
• Customized excel scripted dashboard for use in tracking test case execution. Recommended ways to use Atlassian’s iDirect/Zephyr to maintain test cycle development and issue tracking.
• Verified voice call features supported in the Optimum service offerings- Call forwarding, follow me, VIP ringing, call blocking, and freewheel
• Verified data features supported in the Optimum service offerings- email, wifi hot sport, smart routers (5260CV, 3965CV, Netgear 3400, DIR-868 and 820, managed routers (D-link), speed test, and web hosting through Confidential ’s Panaroma GUI.
• Utilized Experitest’s SeeTestAutomation for the UI testing of Panorama GUI. Recorded manually executed test procedures in SeeTestAutomation platform through the Selenium/WebDriver plug-in and combined with SOAP UI/REST/Groovy scripting to generate SOAP mocked responses for automating the test cases.
• Executed the test cases and used Splunk as the primary search tool for examining the incoming web streams messages (i.e., http, html, xml, SOAP, etc.) exchanged between SOAP UI clients and Panorama Servers. Relied on TCP Monitor to troubleshoot web services
• Utilized various troubleshooting tools, NMAP, Splunk, and Wireshark protocol analyzers as required to trace and debug network anomalies in the Certification lab
• Utilized various performance tools StarTrinity SIP call generator, SAGE instrument, and MicroSIP to generate SIP based traffic to exercise Confidential ’s data and voice path in support of PCMM policy servicer quota allocation analysis.
• Interacted Confidential a high-level with project managers, developers, and SME and other QA team members on any given project.

Quality Assurance Test Engineer

Confidential

Responsibilities:

• Developed detailed system test plans and functional test cases for the Confidential Wireless network elements and Control Center.
• Lead in system test effort to validate Confidential Geo redundancy features including failover, and performance testing. Reviewed test strategy, test plan, and detailed test cases with customer prior to test execution.
• Performed functional and load testing of Confidential network elements. Documented test plans for functional and performance testing including using ixload and Confidential software for sizing network capacity of Confidential (MRA/MPE) and SPR module.
• Provided In-depth knowledge of testing HP HLR/HSS interworking with Confidential Control Center, VLR, and SGSN.
• Possessed knowledge of various routing schemes VPN, load balancer, and wireless protocols (diameter, SMPP, SMTP, HTTP, SIP, MAP/INAP, and CAP).
• Performed end-to-end testing of Confidential /Cricket, Confidential, and Amdocs network configuration including provisioning new subscriber, assigning data usage plan, monitoring usage, and enforcing throttling policy upon exhausting assigned data quota.
• Utilized various troubleshooting tools, Anritsu, Splunk, and Wireshark protocol analyzers as required to trace and debug network anomalies
• Provided support during nightly maintenance window to deploy/upgrade wireless services on Confidential production network platform.
• Interacted Confidential a high-level with project managers, developers, and SME and other QA team members on any given project.

Quality Assurance Test Engineer

Confidential

Responsibilities:

• Successfully accomplished the setup, provisioning, troubleshooting, and turn up of telecommunication system and devices necessary to provide Voice, GPRS, SMS, and Diameter messaging across E1/T1 signaling links based on ITU telephony standards including ISUP, Camel, SS7, SIP, and VoiceXML protocols.
• Utilize in-house customer provisioning and network management tools for provisioning various subscribers’ applications.
• Use HP’s Quality Center problem reporting system to track bugs uncovered during development, system test, field test, and real time system operations Confidential the customers’ sites.
• Interacted with research and development teams world-wide on daily basis.
• Delivered several releases of Confidential BSS/OSSS product on time and without bugs by efficiently managing the test resources and functionally testing the software modules to support Prepaid/Postpaid services.
• Traveled on short notice to customers’ sites to provide support on RTBS and C1 deployment. Performed Customer Acceptance Testing (CATP) in order to support RTBS to C1 migration efforts for Confidential customers in Russia and Bahamas.
• Provided support to Confidential ’s external client on how to integrate their mobile network products (MSC, SGCN, MGCN) with Confidential ONE BSS/OSS functionalities.
• Provided step-by-step provisioning guideline to help other PQA members on the use of various testing tools and techniques.

QA Testing of VoIP Products and Services

Confidential

Responsibilities:

• Effectively coordinated customer’s interoperability testing to ensure the technical compatibility of Lucent/Telica VoIP products with third party vendor products. Provided timely feedback to customer service management team and project managers while effectively managing multiple projects.
• Delivered two (2) releases of Lucent Soft Switch on time and without bugs by efficiently managing the development lab equipment resources and functionally testing the software modules based on SIP, SS7, and H323 protocols.
• Created the first set of test cases to thoroughly check the SS7/VOIP interface of Telcordia Soft Switch Service Manager (SM) Release 1. Validated software modules based on SGCP, MGCP, and SS7, were functionally tested and released on time without bugs.
• Trained five (5) QA professionals on Confidential and Confidential test equipment.

QA Testing

Confidential

Responsibilities:

• Managed development labs and provided Quality Assurance (QA) testing of the enabling protocols.
• Managed the quality standard and successfully met the ISO 9000 Audit Assessment of the NMS lab.
• Successfully managed NMS QA/System Test activities through three (3) releases of the DCE manager. Devised ways for TAS external customers to gain access to our TAS lab by using a dial-up across X.25 network.