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Senior Test Engineer Resume

PROFESSIONAL OBJECTIVE:

To obtain a challenging position that will enable me to use my twenty years of experience & skill set to test and analyze Client/Server or Web - based software or appliance based products.

SUMMARY:

I am a dependable and versatile IT professional with twenty years experience in managing multiple tasks and working well under pressure. My experience includes customer support and quality assurance with related education to meet technical, business, and customer requirements. I have the ability to work independently, or as an integral part of a team, which has proven beneficial for my employers in achieving their objectives and goals.

TECHNICAL SKILLS:

  • Configures and maintains operating systems, such as:
  • Windows: NT, 2000, 2003, 2008, XP, Vista, 7, 8, 10
  • Linux: CentOS, Red Hat, Fedora, SuSe & Ubuntu
  • Unix based: FreeBSD, OpenBSD, Solaris 8 & 9.Limited experience with HPUX (sam) & AIX (smit).
  • Microsoft SQL Server & Transact-SQL/T-SQL, MySQL, Postgres, DB2, Oracle
  • VMWare Workstation, ESX, ESXi, Oracle VirtualBox, Microsoft HyperV
  • Mercury Quality Center & Mercury Quick Test Professional, Test Director, TestTrack, VersionOne
  • Unix shell (Bourne/bash/csh/tcsh/sh) scripting, Regular Expressions, VI, OpenSSL.
  • TCP/IP networking, Ethereal/Wireshark, Confidential, Linux IP-tables, IPv4, some IPv6

EMPLOYMENT HISTORY:

Confidential

Senior Test Engineer

Responsibilities:

  • Actively participated in sprint planning, daily scrum and retrospective meetings. (Agile)
  • Designed & executed test cases from user stories for sprint & regression testing and to address defects/issues found in production.
  • Developed bash scripts to increases efficiency and thoroughness in testing.(Verified 70K+ data points)
  • Created bugs/defects & verified resolutions for issues or enhancements found during testing.
  • Performed regular IPS/IDS signature testing to keep customer service updated and meet internal SLA.
  • Performed User Acceptance Testing(UAT) for Subject Matter Experts(SME) of functional areas.
  • Crafted simple to intermediate/complex SQL queries to verify correct product functionality.
  • Verified data integrity from UI to the database and properly propagated to appliances.
  • Assisted in deploying & testing to production environment (DevOps/Squads).
  • Worked towards using Robot Framework to automate service testing.
  • Provisioned and administered test machines with Redhat and CentOS Linux in QA lab environment.
  • Documented and organized confluence team knowledge base on procedures around functional areas thus increasing efficiency.

Confidential

Quality Assurance Analyst

Responsibilities:

  • Developed & executed test cases from user stories for sprint testing (Agile)
  • Executed test/use cases to identify quality/design issues within the product
  • Developed PowerShell scripts that replaced manual tasks on stopping/starting services and clearing MQ’s on multiple machines - (140 machines total) - efficiency increased.
  • Made suggestion/enhancement that would reduce huge queues from taking days to minutes to clear.
  • Crafted Oracle & MS-SQL/T-SQL, queries to verify proper product functionality.

Confidential

Quality Assurance Analyst

Responsibilities:

  • Adapted user stories into test plans and test/use cases for product releases utilizing the Agile process.
  • Executed test/use cases to identify quality/design issues within the product.
  • Created tickets in Test Track for enhancements, defects and design issues to include pertinent information for development to recreate and fix defects.
  • Provided internal support for technical support, sales engineers and others.
  • Setup and maintained VMWare ESX, Workstation and HyperV Windows based virtual machines.
  • Created Windows command shell scripts to automate testing tasks.
  • Created simple to intermediate SQL(MS-SQL/T-SQL) queries to verify correct product functionality.

Confidential

Technical Support Engineer

Responsibilities:

  • Maintained communication with customers to troubleshoot appliance/software issues.
  • Co-ordinated Confidential and tracking information for hardware related issues.
  • Resolved customers’ network (TCP/IP & Port) issues which affected product functionality.
  • Investigated and researched customers’ concerns with reports.
  • Developed and maintained test machines to include virtual (windows and linux) appliances.
  • Provided appropriate information to development regarding customer cases.
  • Worked with team members in resolving issues and helped in training new members.
  • Provided support for PCI scanning services.
  • Automated the process of posting product updates via SSH and shell scripts - Increased efficiency.
  • Created shell (sh/bash) scripts to troubleshoot and modify files appropriately.
  • Created simple to intermediate Postgres SQL queries to troubleshoot and modify tables as needed.

Confidential

Quality Assurance Engineer

Responsibilities:

  • Analyzed customer requirements, design, and functional specifications to interpret testing needs for product releases. (Waterfall)
  • Designed & maintained test/use cases and test scripts based on project requirements.
  • Executed test/use cases to identify quality/design issues within the product.
  • Worked with customers in User Acceptance Testing (UAT) and helped identify and develop test cases for customers within my functional areas.
  • Created trouble tickets identifying defects/design issues and included pertinent information for development to recreate those defects.
  • Setup, configured and administered test machines with a variety of Windows & Linux based OS’s
  • Implemented VMware test environment to increase productivity and decrease machine down time.
  • Trained teams on VMware setup, configuration, snapshots and usage.
  • Developed back-end shell scripts to parse logs and automate comparison with third party products.
  • Use of Mercury Quality Center & Mercury QuickTest Professional Wireshark & Confidential as well as proprietary products to replay packet captures (TCP/IP).
  • Provided internal training for technical support, sales engineers and others.
  • Maintained private/isolated network to playback packet captures for IDS/IPS testing.
  • Used Ethereal/Wireshark & Confidential to confirm proper performance of IDS/IPS products.
  • Created BASH scripts to gather information, massage data and automate testing steps.
  • Created simple to intermediate SQL(MS-SQL/T-SQL),queries to verify correct product functionality.

Confidential

Technical Support

Responsibilities:

  • Place holder for longevity with company - ask about details as needed.

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