SUMMARY:

• Quality assurance/management/information technology
• Versatile, multifaceted, highly motivated Project Manager, Quality Assurance, and Information Technology professional seeks position with a dynamic team - focused organization to leverage productive and effective management techniques with software, technical and business development experience.

TECHNICAL SKILLS:

• Project Manager
• Internet Marketing
• Customer Relationship Management (CRM)
• Quality Assurance Lead
• Process Management
• Website Design and Development
• Information Technology Management
• Project Delivery within Scope/Budget
• Hiring Manager
• Marketing Material Development
• Web-based Data Systems
• System Restructuring
• Photographic Manipulation and Reprint
• Personnel Management
• Large Budget Management
• Asset Management
• Directorate Information Mgmt. Officer
• Bank Manager 8 years
• Technical Writing/Documentation for DOD
• C5ISR Background
• Graphic Design and Development
• Contract Negotiation
• Intranet System Design
• Business Development Strategies
• Coordination of Production Projects
• Direct Customer Support and Interaction
• Strong Verbal and Written Communications
• Microsoft Suite 2013 High Proficiency
• MS Project
• SharePoint 2010 and 2013
• Adobe Suite CS5 Graphic Software
• Various Web Programming Languages and Software
• Various Peripherals and Development Software

PROFESSIONAL EXPERIENCE:

Confidential

President/CEO

Responsibilities:

• Managing a consulting and business marketing experience specializing in business solutions and advertising.
• Detailed Facebook marketing skills, AWeber emailing solutions, ClickFunnels, and several additional software tools and apps for marketing and automatic emailing.
• Product branding and promotion while demonstrating to customers how to balance their workload with desired output.
• Determination of risk assessment based on budget, ad content, and target market.
• Customer Relationship Management (CRM)
• Marketing and Management Processes and Methodology
• Internet Advertising and Marketing
• Market Analysis and Critical Path determination

Confidential

Project Manager

Responsibilities:

• Hands-on management of online software development activities of a distributed development team.
• Collaborative environment with development teams, customer representatives, and various levels of management to plan, prioritize and manage changes and upgrades to an existing application.
• Manage day-to-day development, testing, and delivery activities of the development team and provide recommendations to management regarding schedules, prioritization, and resource allocation.
• Specify, collect and analyze project metrics to support management review of project status and schedule.
• Organized a disconnected project while assisting in planning and scheduling software deliveries for multiple feature sets.
• Applied Software Development Life Cycle (SDLC) standards to the process.
• Applied versioning control systems to more easily manage the development of so many pieces of the software.
• Management of 12 people onsite

Confidential

Quality Assurance Manager/Program Manager

Responsibilities:

• Hiring Manager for the Curriculum Development Division at Confidential
• Co-oversight and management of 35 plus individuals.
• Provided full support to government customers, including site visits and interaction, to ensure customer satisfaction is achieved with all documents submitted.
• Rated highest in QA excellence among competing companies for reviewing and submitting error-free documents.
• Developed and maintained a Program-level implementation plan bringing together information on projects, resources, timelines, monitoring and control of sixty-nine critical initiatives with oversight of reporting to Flag and execution of each initiative through completion.
• Ensured individual planned project/action products align with Confidential, Fleet, TYCOM and other stakeholder vision, policy and process instructions and identify and manage cross-project dependencies.
• Established Critical Success Factors ( Confidential ) as applicable while developing associated funding and resource plans and budgets.
• Provided weekly status reports as required to Confidential and Senior Staff. Assisted with development of Individual and Team staffing, Project/Action Initiation, and objects and Project/Action Planning.
• Aligned program outcome with top-level goals and objectives to include review of Project/Action plan, cost, risk, and established management and provide recommendations for same.
• Conducted routine program planning sessions and participated in monthly milestone review briefings. Review changes affecting scope, timing, cost, and/or quality as required while prioritizing changes to meet project/action scope and/or close out.
• Designed, developed, and published a monthly newsletter distributed throughout the Confidential .

Confidential

Project Manager

Responsibilities:

• Project scope included services to study, identify, define, and develop tool management capabilities software to meet client objectives and requirements capabilities. Including but not limited to cost reduction of Aircraft Launch and Recovery Equipment ( Confidential ) for maintenance/repair/rework/overhaul operations, increased Fleet safety, increased work efficiency, and improvement of the availability of Confidential in support of the Fleet’s mission.
• Tracking task execution, requirements compliance, documentation efforts, and execution of the Tool Control System to the Client and improving tool control, management and tracking within the Norfolk, VA and Mayport, FL Voyage Repair Team organizations within Fleet Readiness Center Mid-Atlantic (FRCMA).
• Responsible for the development of all interface requirements, specifications, bar-coding systems, “Smart” tool cabinets, scanner capability, RFID tagging, and other technology eventually integrated into the software development, on-site database and various related hardware items.
• Management of 6 team members

Confidential

Project Manager

Responsibilities:

• Track all system related trouble calls and resolutions using provided help desk tracking system. Assist with system testing and evaluation on all software, hardware and database related changes.
• Resolving technical issues related to web infrastructure, web based applications, and internet technology based applications and initiatives.
• Provide expertise in GUI design, development and usability and develop state of the art graphical user interfaces with GIS overlays and graphics integration using Photoshop and Web Expressions.
• Develop graphical icons, visual indicators, and site navigation graphical elements.
• Oversight of 16 development and production individuals.
• Provide user interface subject matter expertise and engineering support to functional development personnel.

Confidential, Virginia Beach, VA

Strategic Communications Manager

Responsibilities:

• Responsibility was oversight of location, operability, software installs and troubleshooting for all computers and peripherals within those Directorates. Assist in analysis, design and implementation of new SharePoint application with existing application changes including version control and archiving as well as backup and disaster recovery.
• Developed layout of Directorate usage with SharePoint 2003-2007 and helped train end-users to not only use the portal but be content page managers. Used web development tools such as Front Page, DreamWeaver, and some Cold Fusion for actual development purposes but did a great deal of hand coding.
• Provide marketing materials for in-house and external use in addition to management of designated conferences including manning and setting up of booths for promotional materials.