SUMMARY:

• 10+ years of QA experience testing web applications, network management, telephony, and compliance.
• Proficient in developing Test Plans, Test Cases and scripts for manual and automated testing for System Test as well as UAT .
• Expertise in defect data gathering, root cause analysis, change tracking, and production test support.
• Executed CFR 21 Part 11 regulatory compliance testing and verified standard operating procedures.
• Hands on Agile practitioner and well versed in projects involving both Waterfall and agile delivery models.
• Release management expertise in an onshore and offshore software delivery model.
• Self - motivated and a team player with analytical, communication and collaboration skills.

TECHNICAL SKILLS:

Release Management: Q uality Center, Rally Dev, Clarify, Sablime, Test Director 5.0

Database/Middleware Oracle: 9/10, SQL Server, Web Services, IIS, EMS (TIBCO JMS), Oracle AQ

Languages: S QL, PL/SQL, K-shell, SOAP UI, XML, REST, SNMP

Operating Systems: S olaris, HP-UX, Windows Server, Linux

Applications: Word, MS Excel, MS PowerPoint, Visio,Toad, Share Point, SoapUI

PROFESSIONAL EXPERIENCE:

QA Analyst

Confidential,NJ

Environment: Java (J2ME), Agile, Toad, ALM Quality center, JIRA, STB(Motorola vip1200). I-phone (3G, 3GS, 4), i-Pad1, Android (Samsung captivate, HTC Aria, MOTO Bravo, MOTO Flipside), Windows 7(Samsung Focus (1917), HTC Surround (T8788) .

• Performed Functional, regression, Usability, Sanity, Interruption, API, STB (Motorola vip1200 ), Network testing ( wifi, cellular, LTE,3G Offline Mode), Master a/c as well as sub a/c in UAT Environment.
• Reviewed requirement, API, server documents, wireframes, Hero’s flows and Technical Specifications of the application and USE CASES/FLOWS.
• Uploaded applications to handsets and tablets by using i-tunes, Java App loader, SDK. Executed test cases and ensured that provided information is correct.
• Extensively used Excel to write test cases to upload them into ALM QC and maintained defects on various defect tracking tools like ALM QC, Jira and Rally.
• Ability to read and reviewing device XML logs and server logs from a trouble-shooting perspective.
• Used Charles Proxy to record and monitor sent or received data via Internet for debugging purposes.
• Expertise in defect management as to find defects and escalate them to dev teams and fallow up on resolution and retest them on various devices/environments.
• Involved in back end database testing by writing SQL queries using SQL Lite and Toad.
• Used ITRACK, Quality center, JIRA and Rally tools for defect logging, reporting and tracking TRM.
• Coordinated with developers, BA and discussed defects and deviations for timely action. Exclusively interacted with client regarding trouble shooting and information purpose.
• Generated status reports and reported them to Lead on daily basis to communicate testing status using defect tracking tools.

QA Analyst

Confidential,NJ

Environment: Linux, Apache, Spring, Oracle, Soap UI, Activos, REST, JMS, QC, Rally Dev, Toad.

• Analyzed business requirements, use case documents, functional specs & developed Test plans for UAT.
• Designed Test scripts, test cases and Test Summary reports using MS Excel.
• Executed test scripts for the Web and Client/Server applications.
• Reviewed test plan documents with Developers/SEs and made a final baseline documents and uploaded them in the ALM Quality Center.
• Created test data for validating and executing front and back end test cases.
• Executed Functional testing, Integration and Regression as well as backend testing for finding defects.
• Worked on web services Apis using Soap ui, xmls and unix scripts and Database queries.
• Modified xml scripts for automation in Soap UI
• Experienced with Agile delivery model using Iteration Approach.
• Reported progress everyday through daily Scrum meetings and estimated testing efforts for User stories and prioritized user story for each sprint.
• Wrote test scenarios and testcases per user stories and reported defects and resolutions to close defects and backlogs in Rally dev.
• Troubleshooted, Recreated and tested production issue scenarios and validated defects
• Interacted with cross functional teams and stakeholders like the development teams, SEs and lab teams.
• Escalated release delivery issues to program management office and documented resolution process.
• Coordinated end to end testing on various projects within the Releases.

QA Analyst

Confidential,NJ

Environment: IIS, ASP.NET, JMS, AQ, SOAP, Oracle, SQL Server, IE, Toad, soapUI

• Participated in project meetings with BA, QA Manger and Developers to analyze and understand the Business requirements, enhancements and modifications
• Prepared Test Plans and Test Summary Reports
• Validated Mobile Intelligence to ensure 21 CFR Part 11, electronic records, electronic signatures and cGxP compliance.
• Performed Installation, Functional, Integration, Performance and End-to-End testing to ensure that System is user friendly for customers
• Simulated Mobile Intelligence interfaces using XML messaging to JMS and AQ message queues.
• Executed soapUI tests to validate web interfaces, and scripts to validate DB entries
• Performed Regression testing on new builds using QTP to analyze the test results.
• Reported defects in a timely manner and logged the same into clarify and JIRA providing adequate information to recreate the issue and tracked them to completion.
• Developed and Updated Requirement Traceability Matrix (RTM) to keep track of dynamic business requirements.
• Built and executed database entries and messaging data to validate various business rules. worked with various cross functional teams and clients to cordinate test efforts.

QA Analyst

Confidential,NJ

Environment: Apache, JMS, PHP, Oracle, XML, QTP, Unix, QC, Excel, Word, Powerpoint, IE, Firefox

• Developed test plans and test cases for tenant, agent, call distribution, and reporting web modules.
• Executed functional testing and integration testing
• Verified installation of ACD tenant and core sub systems to provision and test multi-tenant hosting.
• Generated XML/JMS based events to test reports and real time call events from multiple tenants/agents
• Executed Unix based scripts to validate results on various interfaces used in provisioning and configuration.
• Build DB queries to validate reporting metrics, call state, agent status, and call recording.
• Worked as project coordinator between test and development teams to meet dead lines.
• Used QTP for running regression test cases.
• Created powerpoint presentations for techtalk.
• Coordinated release hand-off s between development, QA and offshore teams.

Quality Analyst

Confidential

Environment: Unix, Linux, Oracle, Apache, Tomcat, SNMP, Java, QTP, Quality Center, Sablime, IE, FireFox

• Coordinated machines, networks, and release hand-off between development, QA and offshore teams.
• Configured network elements (upgrades, patches, builds) and vertel nodes (simulators) for testing.
• Executed Unix scripts and SQL queries to validate business rules and accuracy of information.
• Built test plans, test cases for provisioning, configuration, connection, alarm, fault and metric modules.
• Executed functional, regression and integration tests on target release using QTP and database scripts.
• Reported on defect (MR) life cycle, defect density and release readiness metrics using Quality center
• Point of contact for project under test and releases and builds.

QA Tester

Confidential,NJ

Environment: Unix, Oracle, WebLogic, Java, Winrunner, Test Director, IE

• Documented Test strategy for billing use cases and usability scenarios.
• Managed test scripts, reports and defect tracking using Test Director.
• Performed scenario based web testing of the AUT on local intranet using Winrunner test methods.
• Executed Unix scripts and SQL (Oracle) queries to validate provisioning and billing business rules.

System Test Engineer

Confidential,NJ

Environment: Unix, SNMP, SQL, C++, Simulators

• Performed installation and configuration tests for IP inter-connect, IP-Gate and SNMP modules of DT-4000
• Managed defect tracking root cause analysis using Sablime
• Monitored network element alarms and faults using HP Open View and managed RCA using Sablime.
• Execute Unix scripts and SQL queries to validate functional and regression validations.