SUMMARY:

• Have 10 Years of experience in the field of Software Quality Assurance and have solid software testing experience in, Retail, Financial, Healthcare, SAP, Project Management (Oracle - Confidential ) and Telecom domains.
• Extensive work experience during various phases of Software Testing Life cycle (Requirement Analysis, Estimation, Test Planning, Test Design, Test Execution and closure).
• Lead a team of QA analysts/engineers with responsibility to support successful software development outcomes.
• Designed and implemented apps testing strategy, managed QA involvement in projects throughout the SDLC.
• Expert level experience and knowledge in Agile Scrum and water fall methodologies.
• Coordinated across technology and business teams and facilitated the resolution of production issues/incidents
• Proficient in Software Testing and Quality Assurance, with expert level skills in strategic areas into Functional Testing(GUI/POS/SQL/ETL/Web Services, etc..), End to End Integration Testing, Interface Testing, System Testing, Compatibility Testing, Regression Testing and UAT.
• Proficient in web application and client server application testing.
• Demonstrated initiative and the ability to remain flexible and responsive in a very dynamic environment, ability to produce clearly written, well - organized documentation and communications.
• Have excellent, presentation analytical, troubleshooting, Organizational, interpersonal skills, and strong written and Verbal skills.
• Excellent in team building, team leading, Prioritize tasks among many competing requests, worked effectively in fast -faced, high growth environment and learned new applications and processes quickly
• Excellent Lead/Player, Success at motivating staff through clear communication and explaining the situations in the right way to meet client needs.

TECHNOLOGY TESTING:

• Web Services Testing
• ETL Testing
• Installation/Configuration Testing
• Mobile Application Testing
• Client/Web server application testing
• Confidential Testing
• Database Testing
• Mainframes Testing

TECHNICAL SKILLS:

Operating Systems: Win (2003/NT/XP/VISTA/7),MacOS,Android,IOS,UNIX/Linux,IBM 4690

Test/Defect Management Tools: HP ALM, TFS,JIRA, Bugzilla, Remedy, Team Track

Databases: Oracle, SQL Server, Sybase, MySQL and Teradata

Document management: SharePoint, Windchill

Programming language: C,Java,ruby,python

Automation tools: Selenium web driver

Application Servers: JBoss,Web Logic

DB Tool: TOAD,SQL Developer

Batch Processing tools: Autosys,Tidal

Methodologies: Agile and Waterfall

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead/Engineer, Grapevine, TX

Responsibilities:

• Analysing the business requirements and understanding the POS and Middleware requirements
• Attending Scrum meetings and discussing the project related activities/issues and updating the status to Project management team.
• Proficient in web application and client server application testing.
• Authoring test plans and test cases for the new features/enhancements in MTM
• Test executing, defects reporting and participating in Bug triage meetings to explain the details and asses the severity and priority
• Error validation in Domestic and International servers on daily basis for possible tidal job errors and reporting to respective teams
• Validating the POS functional features for each upgrade on the Operating system
• Validating the sale, return and trade functionalities and validating the receipts
• Validating the payments with different tender types.
• Setting up the item SKU.
• Validating the printer functionality with different printer types.
• Validating EMV/chip cards functionality
• Running the C2S and S2C processes to distribute the promotions and full files from Confidential to Store and sending the stores polled transaction data to Confidential .
• Executing the automation test suite for C2S files using Ruby and debug if there are any script errors/failures
• Validating the POS functional features/enhancements
• Validating the xml files generated by C2S and S2C process for string values to ensure that the expected values are displayed for various different transactions
• Validating the Store to Confidential and Confidential to Store output files with standard lay out files
• Writing and executing queries in SQL server management studio for field validations on GISMO, Shared Stage and Eight ball.
• Expert level experience and knowledge in Agile Scrum and water fall methodologies.
• Running the tidal jobs for syncing the data between Corporate and Store
• Deploying the code to respective servers for middleware functional validations
• Posting the defects and tracking the same in Microsoft visual studio
• Gathering the functional requirement/user stories from the Microsoft visual studio
• Participating in bug triage meetings with dev and business teams and explain the details whenever required and assigning the severity and priority

Confidential

QA Lead/Engineer, Pleasanton, CA

Responsibilities:

• Managing Confidential - Offshore Manila team and India team
• Point of contact for all the project related activities and clarifying the offshore clarifications
• Analyzing the business requirements and finding the ambiguities early in the process to eliminate the gaps.
• Authoring test plans for each release/enhancement.
• Reporting ambiguities in requirements, Coordinating with different teams to understand the functionality and resolving the issues.
• Performed Toshiba4690 OS testing on CC and DD controllers
• Set up items and item level, department level, whole order and group level discounts on the controllers
• Performed functionality testing on Confidential - front end, Self-checkout and Fuel features
• Installed latest builds on the QA labs for each release to ensure that the test labs build matches with the prod environment
• Performed payments testing using tender types like Credit card, EVM credit card, Debit Card, EVM Debit card, Combo Card, EBT, Chip enabled WIC EBT, Fast Forward, S-Check, Check and fleet card.
• Expert level experience and knowledge in Agile Scrum and water fall methodologies.
• Validated pay at pump, Pre pay and Post pay transactions on fuel kiosks.
• Validated the rewards functionality on fuel kiosks
• Validated the fuel specific logs for fuel transactions and troubleshoot purpose.
• Validated the payment logs (T Log and Electronic Journal), Transaction logs based on tender type.
• Proficient in web application and client server application testing.
• Validated online & Offline tender limits for each tender type
• Performed pin pad testing by enabling/disabling features like donation prompt, Passwords, signature and tender types.
• Performed end to end integration testing.
• Deploying copient offers on to the test environment
• Maintaining the requirements, test scenarios/cases and results in the ALM
• Posting defects in the ALM Defect module and linking the respective test cases.
• Reproducing the production defects in the lab and validating the fix after applying new build
• Deriving the status metrics from the ALM and reporting the project management team.
• Involved in UAT and demonstrated functionality to business teams.
• Hosting the Defect management calls and setting up the severity and priority by analyzing the same with Development, Project management and BA teams.
• Reporting the status to respective stake holders and higher management
• Preparing the closure reports after end of each release

Confidential

QA Lead/Engineer, NY, New York

Responsibilities:

• Worked Onsite coordinator/Lead and managed the offshore team
• Authoring & executing test cases, test strategies and plans
• Validating the fields functionality and input values on the Original Listings
• Executing/Scheduling batch jobs in Autosys -UNIX box to sync up the data entered in various upstream and downstream systems.
• Validating the batch processed data in Sybase and Oracle tables with Sql queries
• Working with the business, technology, and operations to determine priorities, and schedule of UAT/Releases
• Support testing for a range of projects from defect fixes and enhancements to strategic initiatives.
• Expert level experience and knowledge in Agile Scrum and water fall methodologies
• Proficient in web application and client server application testing.
• Logging of bugs and enhancements into the defect tracking and planning tool Team Track
• Escalating key testing issues and providing feedback to the stakeholders
• Ensuring all the requirements are covered in the testing.
• Ensuring testing is completed within established time and that objectives conform to the user requirements and line of business
• Provide input to and shape UAT management processes in-line with industry best practices

Confidential

QA Lead, Franklin Lakes, NJ

Responsibilities:

• Primary Point of contact for the customer for all project related activities.
• Involved in creating test plans.
• Analyzed claims process workflow and reported the ambiguities
• Authored test cases for the functional scenarios.
• Validated claims process flow and batch processing
• Run JCL jobs in mainframes to process the claims to get Confidential for each claim.
• Proficient in web application and client server application testing.
• Validated the generated data in Teradata tables with sql queries
• Understood the current automated regression process and provides the quality improvements.
• Maintained the requriements,test scenarios/cases and results in the ALM
• Posted the defects in Defect Module
• Hosted bug triage meetings and helped other teams to understand the same

Confidential

Sr. Test Engineer

Responsibilities:

• Analysed the requirements and identifying the scenarios based on the business requirements
• Created Super order and sub orders for the different process flows in SAP systems.
• Validated that successfully initiated jobs are displayed in vintage dispatch application
• Validated that the assigned jobs are displayed in respective vintage mobile application
• Validated the order status in SAP based on progress updated in Vintage mobile application
• Created super order and sub orders in the SAP system
• Authored the automation ready Test scripts
• Identifying and authoring the Reusable functions in Quality Center
• Developing the Test Scenarios in QC using authored reusable functions
• Executing the End to End scenarios in 32 bit and 64 bit environments
• Posted defects in HPQC and participated in bug triage meetings
• Reported status to lead on daily/weekly basis

Confidential

Test Engineer, Philadelphia, PA

Responsibilities:

• Setting up the Test Environments to test the Client applications (Project Management Methodology Management and my Confidential etc. Test case authoring and review
• Setting up the Application Servers (Web logic & JBoss)
• Setting up and installing databases (SQL & Oracle) on Windows server machines
• Tested the application across different platforms, including Internet Explorer, operating systems, servers, back-end databases and across 7 different languages like English, French, German, Russian, Simplified Chinese, Traditional Chinese and Japanese
• Setting Enterprise Reporting database and running the scripts
• Setting up Integration API and executing the cases
• Setting up the Web services and executing the cases
• Authoring Test cases for the project management application.
• Performed Adhoc, Functional, Compatibility and Regression testing
• Logging,tracking and closing the bugs through quality center

Confidential

QA Engineer, ME

Responsibilities:

• Point of Contact to the customer for all project related activities
• Testing the software developed to meet the requirements of the end user.
• Testing involved System testing
• Initial Analysis and Study of Requirements provided.
• Authoring High Level Test Plans.
• Authoring Test Cases.
• Executing Test cases
• Preparing Test Summary Reports
• Discussing with Confidential VetTest Software Team to clarifying various project related issues and understanding Product.
• Attending Weekly meetings with Confidential VetTest team to understand the new developments in VetTest and updating Status