PROFESSIONAL SUMMARY:

• Around 7 years of working experience as Quality Analyst in Software Development Life Cycle ( SDLC ) and Project Life Cycle.
• Diversified experience in Automation and Manual testing serving various domains such as Health - Care, Telecom, Financial and Insurance applications.
• Collaborating work with Business Analysts, Developers and Other team members.
• In depth understanding of the Software Development Life Cycle (SDLC) and involved in the QA analysis, planning, execution and test management.
• Ability to thoroughly analyze system’s functional requirements and break them down into test requirements.
• Experience working with Agile and Waterfall SDLC methodologies.
• Proficient in writing SQL queries, preparation of Defect Reports, Release plans and Post monitoring plans.
• Professional experience in designing Test Cases and Test Scripts for Windows, Java, .NET and UNIX environments.
• Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect life cycle.
• Comfortable working solo and in a team environment and had extensive training in software testing theories and procedures.
• Good team player with excellent communication, interpersonal, problem solving and planning skills.
• Very strong in tests like Manual testing, Automated testing, Functional testing, Regression testing, User Acceptance Testing, Database testing and Integration testing, adhoc testing, Security testing and Web Services testing.
• Excellent experience in defect reporting by using Lotus Notes, Quality Center and ALM.
• Proficient in Manual and Automated-testing using HP suite.
• Proficient on working with Oracle, SQL, SQLSERVER databases.
• Analyzing bugs and interacting with development team members in fixing the defects.

TECHNICAL SKILLS:

Testing Tools: Selenium, SOAP UI, REST API, Eclipse, Appium, ANT, TestNG

Bug Reporting Tools: Jira, Sharepoint, Remedy, HP ALM

Microsoft Office Tools: MS-Project, MS word, Excel, PowerPoint, Ms. SharePoint.

Databases: Oracle, SQL Server 7.0, SQL Server 2005

Framework: Data Driven, Hybrid Testing Frame work, Page Object Model

Methodologies: Waterfall, Agile/Scrum

Programming Languages: Java

Scripting Languages: HTML, XML, Python

Version Control: GIT, SVN

PROFESSIONAL EXPERIENCE:

Confidential, Naperville, IL

Roles and Responsibilities:

• Worked in Agile environment.
• Involved in test case development, test case execution, defect reporting and Sprint closure.
• Perform test lead activities including development of test strategy, test plan, test estimates, risk identification, and test summary documents.
• Used Unix commands and Unix scripts to run the jobs
• Create a test setting.
• Assign roles to a test controller and test agents.
• Assign a diagnostic and data adapter to your test setting.
• Collaborate with business and IT Teams to develop solid test approach, schedule, and resource planning to meet data quality needs and Use Acceptance test expectations.
• Manage test status meetings and defect tracking activities with IT team and users during test cycles.
• Developed SQL queries to validate the completeness, integrity and accuracy of data.
• Generated the detailed reports of the Bugs, Pass-Fail report and Assigned defects using Quality Center 11.0.
• Coordinate test activities with test pool resources and prepare defect reports.
• Preparation of Automation scripts and business process testing with the help of subject matter experts.
• Updating of existing Scripts to the latest release changes.
• Execution of Automation Regression Scripts using QTP.

Environment: Agile, COBOL, UNIX, Putty, QTP, Share Point, Quality Center, SQL Server.

Confidential, Dallas, TX

QA

Roles and Responsibilities:

• Validated the Environment for Test readiness and monitored the test execution, tracking and reporting.
• Analyzed the test results and communicated the status to the client.
• Planned the preparation test data based on Test Plan Packets received from UAT community.
• Recreated UAT defects and identified the issue type before assigning to right development groups.
• Provided knowledge transfer to new team members and monitored team performance and provide feedback on the team.
• Improved current processes from lessons learnt after every release.
• Led the UAT testing of the VZW MV application through transition from WAP devices to advanced smart phones, BlackBerry and Android devices.
• Performed Testing for Billing Projects VISION. In-depth Knowledge of Loader, Rating, Billing and Reporting Process. Familiar will Billing and provisioning tables.
• Daily interacting with development team as part of SCRUM development methodology to ensure that all the requirements are captured and signed off before developing test cases for that particular release.
• Attending daily SCRUM calls and status meetings.
• Extensively supported VZW.COM general Maintenance Releases EWP (Homepage Emergency Web Posting Only) and PWP (Promotional Web Posting).
• Extensively involved in UAT and Regression testing using My Verizon, Mobile web and VZW.COM applications
• Tested the different functionalities in the mobile handset like MMS, SMS, WAP, Rating etc.
• Performed back end testing and data analysis using SQL Commands.
• Analyzed user technical and functional requirements and created Test Plans using Quality Center.
• In-depth knowledge of applicable VZW methodologies, tools, standards, and procedures.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.

Environment: Windows, QTP, Quality Center, SQL, Vision, OMS, UNIX, .NET, Toad, Web logic, XML, and CITRIX.

Confidential, Richardson, TX

QA

Roles and Responsibilities:

• Worked on different AMDOCS applications - Amdocs Self Service (AMSS), Amdocs CRM, and Order Management System (OMS).
• Worked on AMDOCS interfaces like Enabler, Telegence, eCare, ePay and MPS.
• Reviewed the High level documents, User requirements documents, Business documents, CRDs, CRs, (Change requests) to create the test plan and test cases.
• Reviews design documents to ensure requirements are measurable.
• Involved with Test team to write Test case based on BRs, TRs, CR, CRD documents and performed peer review the test cases and prepare the test data as per the requirements
• Attended regular Defect call with Defect Management team and Development team to discuss production issues.
• Performed Unit Testing (MS - Visual Studio), System Testing and End- End Testing.
• Worked with Development team to certify production defects, system test defects before deployed into Production environment.
• Executing the all releases deferred defects in different environments and working with other teams to resolve the general issues.
• Testing the Web based end user application and CRM application with many interfaces.
• Handling environment issues and deals with other interface teams to solve environment problems.
• Executing End-to-End Flow through AMSS, CRM, and OMS, PCE (Product Catalog), Mobility CRM Test cases and opening defects through Quality center.
• Performing regression testing when getting hot fixes applying in production environment.
• Serving UAT team to test end to end testing in the applications via net meeting and live meeting.
• Working with Enabler (Ensemble) team and Executing SQL queries for backend testing to verify the billing related data in the data base.
• Worked in system test team to execute functional test cases, security test cases, patches testing for different browsers and different operating systems.

Environment: Quality Center, Java, J2EE, JUnit, XML, HTML, Oracle, Toad, Windows, UNIX.

Confidential

QA

Roles and Responsibilities:

• Analyzing the specifications documents and designing Test cases.
• Performed Smoke Testing.
• Performed the Functional, GUI testing.
• Performed regression testing to validate the resolved defects on every build.
• Writing/updating test cases based on the implementation changes.
• Reviewing the test cases written by peers.
• Preparing Test data.
• Understanding the customer requirements and tracking the requirement changes in the test cases to make sure that each of the requirements gets mapped to a test case.
• Preparation of automation design and its review.

Environment: Windows XP, .NET, ASP.NET, IIS, SQL Server 2000, Lotus Notes, Share Point

Confidential

Roles and Responsibilities:

• Designing Test cases after analyzing the specifications documents.
• Performed the Functional, GUI testing, Web testing.
• Reported the defects and validated defects.
• Performed regression testing to validate the resolved defects on every build.
• Preparing Test data.
• Updating of test cases based on the implementation changes.

Environment: Windows XP, .NET, ASP.NET, IIS, SQL Server 2000, Lotus Notes, Share Point