SUMMARY

Seasoned and effective QA test lead with 11 years of experience in manual, mobile & automation testing spanning across various industries including communication, Retail, Financial Management, Insurance, Consumer Goods, Healthcare and Wireless. A leader with strategic QA vision along with the passion to deliver on time with quality, strong team building skills with a focus to organization’s standards, legal compliance and customer standards. Currently, looking for a QA role that would allow me to capitalize my skills & expertise and provide the challenging assignments and facilitate professional growth.VISA Status - U.S Citizen

MANAGEMENT SKILLS

• Scrum Alliance Certified Scrum Master.
• Effective communication skills and coordination between globally located teams.
• Project delivery under stringent timelines and high pressure.
• Exceptional ability to maintain and build client relationship, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Experience in creating a customer focus vision in the team & across the organization as well.
• Experience in building and working with teams for the achievement of project objectives.
• Excellent verbal and written skills, especially with respect to present findings to both technical and non-technical audiences.
• Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Acted as liaison between management and development team for Requirements and Quality.
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing methods & procedures across the organization.
• Experience in leading the offshore team in conducting the projects activities.

TECHNICAL SKILLS

• CSS, JavaScript, HTML JQUERY.
• SQL. PL/SQL, XML.JSON
• Languages - C++, VC++, Java.
• Operating Systems - Windows XP, 7, Linux.
• Mobile OS - IOS, Android, Windows.
• Testing Tools - ALM, JIRA, Rally, Bugzilla, Zephyr & SoapUI.
• Perfecto mobile & device anywhere.
• Analysis of logs using SPLUNK & KIBANA.
• Analysis of server/STB logs.
• RDK for STB’s.

PROFESSIONAL EXPERIENCE

Sr. QA Analyst / Lead

Confidential

Environment: Windows 7, MS Office, JIRA, ALM, Kibana, Rally. SoapUI

Responsibilities:

• Involved in the review & analysis of requirements with product, development & project team.
• Used Agile methodology for software testing of sales widgets in Einstein 360.
• Prepared test design for the equipment swap and serviceability widgets.
• Participated in daily scrum, sprint planning, backlog refinement and sprint review meetings.
• Participated as a Sales QA lead in SoS of Einstein 360.
• Performed validation of new features for serviceability and equipment widgets.
• Conducted defect triage meetings during integration and regression phase of validation.
• Used Rally for Sprint tracking of tasks and hours.
• Performed Web Service validation using SoapUI on CTP (customer transaction Platform).
• Performed UI validation for equipment swap & Serviceability widgets.
• Used ALM for tracking of test design, execution & defects.
• Reported daily and weekly QA testing status to the project team.
• Prepared QA artifacts such as Test Plan & Test Cases.
• Conducted and lead the test design walkthroughs with project team.
• Used KIBABNA for analysis of logs in process of analyzing the functional issues.
• Analyzed the code for application behavior and functional & engineering defects. .
• Used SQL Queries for DB validation of implemented logs.
• Performed production validation for equipment sales & serviceability.
• Performed regression testing of the application after the integration of new features.
• Performed regression testing along with validation of bugs.

QA Test Lead / Scrum Master - Confidential - Philadelphia, PA

Environment: Windows 7, MS Office, JIRA, Zephyr, Splunk, Linux.

Responsibilities:

• Involved in the review & analysis of requirements with product, development & project team.
• Used Agile Methodology for software testing of xHome security app.
• Worked as an Agile Scrum Master for ongoing sprints.
• Participated in daily scrum, sprint planning and sprint review meetings.
• Worked as a SME for Zephyr (Test case management tool) in the organization.
• Performed validation of new features integrated to home security app.
• Conducted defect triage meetings during integration and regression phase of validation.
• Used JIRA for Sprint tracking & reporting, analysis & tracking of defects.
• Reported daily and weekly testing status to the project team.
• Prepared QA documents such as Test Plan, Test Cases and Test Summary Reports.
• Analyzed code for application behavior and functional & engineering defects.
• Analyzed Server & STB logs for the root cause of application breakdown and defects using Linux / Splunk.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed production validation for home security app.
• Performed regression testing of the application after the integration of new features.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.

Mobile Test Lead - Confidential - Springfield, MA

Environment: Windows 7, MS Office, Quality Center 11, IOS/ Android Devices, Perfecto.

Responsibilities:

• Involved in the review of test requirements with BA, development & project team.
• Worked with the BA and project team for clarification of ambiguities.
• Used Waterfall / Agile Methodology for Mobile testing for responsive design of mm.com.
• Worked as a System Admin for Perfecto Mobile Cloud for MassMutual Experience Program.
• Provided hands on mobile testing support for mobile testing as an onsite test lead.
• Worked in onsite/offshore model for achievement of testing objectives.
• Conducted defect triage meetings for mobile defects in mm.com, Reg & login & Customer Service portal.
• Used Qualify Center 11.0 for reporting, analysis & tracking of mobile defects.
• Performed mobile application testing for IOS and Android mobile & tablets based on mobile analytics.
• Reported daily and weekly mobile testing status to the project team.
• Performed database testing for verifying the flow of data from mobile site to web DB.
• Reviewed QA artifacts and prepared QA documents such as Test Plan, Test Cases and Test Summary Reports for mobile projects.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed production validation for Mobile Site and web sites for the brands.
• Performed regression testing for hot fixes after production.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.

Functional Test Lead - Confidential - WESTON, MA

Environment: Windows 7, MS Office, JIRA, IOS/Android Devices, Windows Phone.

Responsibilities:

• Involved in the review of test requirements with BA, development team and project manager.
• Worked with the BA and project team for clarification of ambiguities.
• Used Waterfall / Agile Methodology for Mobile & Web Application testing.
• Presented POC for mobile performance testing and automation testing.
• Prepared and Executed Test cases for Template Development Site for the upcoming brands.
• Used JIRA for reporting and tracking of bugs.
• Worked in onsite/offshore model for achievement of testing objectives.
• Coordinated effectively with the offshore team for completion of SDLC.
• Performed web application testing on browsers such as IE 8, 9, 10, 11, Confidential Chrome, Mozilla Firefox and Safari for the brand sites.
• Performed mobile testing on IPhone 5s, iPhone 4s, Nokia Lumia 925, and IPad for the brand sites.
• Performed functional, Content, UI testing on multiple browsers for the brand sites.
• Performed SSL testing for the secured pages.
• Performed Confidential Analytics testing for analytics and GTM library & events.
• Performed database testing for verifying the patient and HCP data from web DB.
• Reviewed QA artifacts and prepared QA documents such as Test Plan, Test Cases and Test Summary Reports for the projects inflight.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed production validation for Mobile and web sites for the brands.
• Performed regression testing for hot fixes after production.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.

Mobile Regression Lead - Confidential - ATLANTA, GA

Environment: Windows 7, MS Office, Quality Center, Device Anywhere, Selenium, IOS/ Android Devices.

Responsibilities:

• Involved in the review of test requirements with BA, development team and project manager.
• Used agile methodology for mobile web & Tablet Web Regression testing.
• Set up regression criteria for each release and design test cases accordingly.
• Executed test cases in Quality center 10.0.
• Used Quality Center 10.0 for tracking, reporting and analyzing bugs.
• Worked in onsite/offshore model for achievement of testing objectives.
• Performed testing on I pad (3, 4, mini), android (Samsung Galaxy S3, S4), IPhone (4, 4s, 5), Blackberry Torch, Windows LG for homedepot.com.
• Performed regression validation for test web servers for HD.com.
• Performed backorder, API cookie changes & split platform testing on Mobile HD site.
• Performed regression testing for defect fixes, API changes etc., having potential impact on Mobile/Tablet Web.
• Performed Automation testing using Selenium for IOS and Android devices for MW/TW automation suite and smoke tests.
• Used SQL Queries to pull data from the Database to create test data.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed production validation on cell 1 & cell 2 for Mobile Site.
• Performed regression testing for hot fixes Go live to production.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.
• Prepared test summary reports at project closure.

Sr. QA Engineer - Mobile - Confidential, BOSTON, MA

Environment: Windows 7, MS Office, Quality Center, Device Anywhere, IOS/Android Devices.

Responsibilities:

• Involved in the review of test requirements with BA, development team and project manager.
• Used agile methodology for mobile application testing.
• Wrote test cases and test plan on the basis of functional requirements.
• Executed test cases in Quality center 10.0.
• Used Quality Center 10.0 for tracking, reporting and analyzing bugs.
• Worked in onsite/offshore model for achievement of testing objectives.
• Performed testing on IPad (3, 4), android tablets (galaxy 10.1, Nexus 7), IPhone (4, 5), Nexus 4 for Putnam.com and related sites.
• Performed data validation for Putnam funds statistics using query tool Ecom.
• Performed testing on Mobile App “Fund Visualizer” for comparison of funds.
• Performed testing for web stats for Putnam.com using Net-insight.
• Used SQL Queries to pull data from the Database to create test data.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed testing on “Literature Ordering System” related to Putnam funds.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.
• Prepared test summary reports at project closure.

QA Test Lead - Confidential . HARTFORD, CT

Environment: Windows XP, MS Office, Quality Center, PL/SQL, SOAPUI.

Responsibilities:

• Prepared QA estimates regarding cost, effort, resource, etc.
• Involved in the review of requirements with project manager, and Business SME.
• Conducted meetings with BA & developers to analyze the requirements and clarifications.
• Used MS Project to prepare QA timelines.
• Wrote test cases and test plan on the basis of functional requirements.
• Used Quality Center 11.0 for tracking, reporting and analyzing bugs.
• Worked in onsite/offshore model for achievement of testing objectives.
• Performed testing on policy creation application “Phoenix”.
• Performed testing on web based application IKE.
• Performed testing on Mobile App “The Hartford” on android and iphone devices.
• Performed migration testing on insurance documents to database and document repository “Documentum” using PL/SQL.
• Used SQL Queries to pull data from the Database to create test data.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed testing on process management tool “PEGA”.
• Performed testing on identity service management using SOAPUI.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.
• Prepared test summary reports at project closure.

Sr. Test Analyst - Confidential, DEDHAM, MA

Environment: Windows 7, MS Office, JIRA, Web Based Application, MS SQL Server 2008.

Responsibilities:

• Performed Web Application testing of Confidential .com on various browsers such as chrome, IE, Firefox and Safari.
• Used Kanban and Agile/Scrum for Web Application Testing.
• Used JIRA for tracking, reporting and analyzing bugs.
• Wrote Test Cases and Test Plan based on Functional requirements.
• Used Jenkins for build deployment in QA environment.
• Participated in sprint planning meeting to understand the goals.
• Participated in daily scrum meetings to discuss defects & tasks.
• Conducted meetings with scrum master & developers to discuss the issues in the application.
• Involved in the review of requirements with Project manager and technical specialists of the application.
• Worked in onsite/offshore model for outsourcing and achievement of testing objectives.
• Performed regression testing on web application along with validation of bugs.
• Used Omniture for site trafficking and omnibug for debugging.
• Used Alfresco (CMS) for content editing and publishing.
• Used SQL Queries to pull data from the Database to create test data.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.

Jr. QA Analyst - Confidential, NEW YORK CITY, NY

Environment: Rational Clear Quest, Windows NT/XP/2000, MS PowerPoint.

Responsibilities:

• Wrote Test Plan and Test Cases according to the business specifications.
• Implemented the SDLC for the testing life cycle and followed the Standards process in the application.
• Excellent understanding of QA methodology and Defect Life Cycle.
• Created Electronic payment processing test cases and executed them.
• Involved in the review of requirements with functional manager and technical specialists of the application.
• Created Statement Processing test scripts and executed the workflows manually.
• Created month-end balance processing test scripts and executed them manually.
• Prepared Test Cases and Test Plan based on Business Line Functional requirements.
• Involved in the Manual Testing to check some aspects of the application.
• Developed baseline scripts for testing the future release of the web application using Rational Team Test.
• Excellent understanding of Rational Clear Case.
• Conducted functional testing of the user interface during the various phases of the application using Rational Robot.
• Performed Black Box Testing, System Testing, Data Driven Testing, and Regressing Testing.