PROFESSIONAL EXPERIENCE:

Confidential - Charlotte, NC

Performance Tester

• Created Performance Test Plans for each release of Bank of America projects
• Created and modified over 100 HP LoadRunner Web / HTTP, Web Services and Citrix Protocols scripts
• Setup Timeslots to run Load, Peak and Duration Scenarios HP Performance Center
• Created Web, Web Services and Citrix Scenarios with Virtual Users to create millions of transactions per hour
• Monitored and Analyzed Performance Tests within Performance Center, CA APM and DynaTrace
• Provided Go / No Go Decision with Performance Test Report to Project Team

Tools: Used: HP Performance Center 12.50, HP LoadRunner VuGen 12.50, CA Application Performance Management 10.2, VersionOne Agile Management, Fiddler, MicroSoft Office

Confidential - Atlanta, GA

Quality Assurance Analyst

• Created HP LoadRunner VuGen Scripts to reduce time to add employees by 70% to PeopleSoft HCM 9.1 for all Cox Divisions
• Setup Monitors for CPU Utilization and Memory Utilization on Web, Application and Database Servers using HP SiteScope
• Created Test Plans, Test Cases and UAT for PeopleSoft HCM Workforce Administration, Contractors, Setup HRMS and Cox specific modules
• Executed PeopleSoft Jobs to make updates to employees and contractors transfers, leave of absent, retiree and job information available to Oracle Identity Manager
• Created SQL Queries to search, modify and create data to verify test results

Tools: Used: PeopleSoft HCM 9.1, Oracle OIM Identity Manager, PL/SQL Developer 9.0.6, Golden SQL 6.2, Softerra LDAP Browser 4.5, Apache Directory Studio LDAP 2.0.0, Active Directory, HP LoadRunner VuGen, HP SiteScope, MicroSoft Office

Confidential - Atlanta, GA

Senior Test Engineer

• Created Performance Test Plans from Non-Functional Requirements for various Confidential Projects
• Created Performance and Functional Web Services Scripts using HP LoadRunner VuGen
• Use HP LoadRunner Controller Performance Center to run Web Services Scenarios
• Use HP ALM Quality Center to run Functional Tests, Requirements Traceability and Defect Tracking

Tools: Used: HP Performance Center 11.5, HP LoadRunner VuGen 11.5, HP ALM Quality Center 11.5, MicroSoft Office

Confidential - Atlanta, GA

QA Performance Engineer

• Created Performance Testing Scripts using HP LoadRunner VuGen for AutoTrader Websites and Web Services API with the following Protocols:
• Web (HTTP/HTML)
• AJAX TruClient - Firefox
• Web Services
• Web (Click and Script)
• AJAX Click and Script
• Oracle NCA and Oracle Web Applications 11i
• Created Load and Stress Test Scenarios with Virtual Users to generate 2 Million Web Services requests per hour
• Setup Monitors for CPU Utilization, Memory Utilization and Statistics on Application Servers using HP SiteScope
• Created Performance Test Data Files with, 000 records
• Worked with DBAs and Software Engineers to create SQL Queries to extract data for testing and verify data modification after testing
• Analyzed Test Results for Bottlenecks using HP LoadRunner Analysis to compare Throughput, Hits Per Second, Average Transaction Response Times, Web Page Diagnostics and LoadRunner Log Files to Baseline Measurements
• Used DynaTrace to analyze Pure Paths, Methods, Database Connections, Query Hotspots and JVM Heap and Garbage Collection Performance Metrics
• Created Performance Test Plans, Performance Scripts, Scenarios, Analyze Performance Results, Defect Tracking and Performance Report to Project Teams in SDLC Agile and Waterfall Projects

Tools: Used: HP LoadRunner 12.2, HP SiteScope, 11.24, HP ALM Quality Center 12.2, DynaTrace 5.5, PL/SQL Developer, Keynote 12.2 / KITE 12.2, Google Analytics, VMware View Client, HTTP Watch, Fiddler, UNIX, Windows Perfmon, SharePoint, MicroSoft Office

Confidential - Atlanta, GA

QA Consultant

• Used SOAP UI to create XML scripts to submit 1 to 2 Million Private Label Credit Card Authorizations and Capture Requests through Web Services for US Confidential and Canada Confidential websites
• Served as QA Lead for Customer Credit Management (CCM) Web Application and Private Label Credit Card - Canada Projects with team of two additional QA resources and two Performance Testers
• Created QTP Scripts with 500,000 to 1 Million records to test Confidential Canada website
• Created and Executed POS Test Cases and Test Sets Defect Reports and Test Assessment / Results for PCI Compliance in HP Quality Center
• Executed POS Test Sets for VeriFone machine capabilities
• Created SQL Queries to search, modify and create data to verify test results
• Executed POS Test Sets for various payment options (Credit, Refunds, Cancel, Gift Cards, Discounts and Cash)
• Modified UNIX Scripts and created SQL Queries to print reports for monthly sales data for English and French Confidential Stores SAP Based SCORE Project

Tools: Used: SOAP UI, HP ALM Quality Center, QTP, VeriFone POS, UNIX, SQL, Siebel CRM, MicroSoft Office

Confidential - Decatur, GA

Software Quality Engineer

• Tested Genesys VRU Call Flows for various financial vendors for ordering and Softphone CTI Call Center functions
• Created Test Plans, Test Cases, Requirements Traceability Matrix, Test Sets and executed Test Scripts using HP Quality Center for Periphonics and Genesys CTI/VRU ordering system from Requirements and Use Cases documents
• Executed XML Test Scripts for Confidential Web-Based applications for ordering checks, forms and accessories

Tools: Used: Siebel CRM, XML, HP ALM Quality Center, POS, MicroSoft Office