SUMMARY:

• An IT professional with over 20 years of Quality Assurance and Testing experience.
• I played multiple roles in various capacity spanning Testing Management, Testing Architecture, Automation Presales, Consulting, Testing services transitioning and Testing Delivery in various industry verticals such as Insurance, Mortgages, Financial services, Banking, Manufacturing, Retail, Healthcare, and Technology & Media
• Strong leadership skills combining technical skills with testing experience along with the ability to articulate elements of a testing approach/methodology through experience.
• Expert in building a QA team from scratch, defining testing methodologies and processes, testing artifacts, transition to the Agile Methodology and from manual to automation, applying the best practices on the market, and introducing and implementing the latest automation frameworks and solutions.
• Led numerous initiatives in testing such as designing a Test Process Assessment tool, Test Data Management tool, Test Automation Assessment, Automation Strategy, Proof of Concept, and Return of Investment (ROI) calculator for Automation testing effort estimation based on statistical analysis and best practices.
• Extensive architecture experience building testing frameworks and implementing maintainable automation frameworks using testing tools like Confidential QTP/UFT and Quality Center, Rational Robot, Open Source Selenium and Cucumber among others.
• Proficient in creating, designing, executing and maintaining high level automation solutions that will help reduce cost, improve quality and increase overall testing productivity.
• Extensive experience working with onsite / offshore teams on execution of project and associated production issues and ensures that teams are appropriately tasked and functioning efficiently.
• Strong leader with deep technical and analytical abilities. Ability to identify and mitigate business and technical risks.
• Strong knowledge of SDLC processes: Automatic build, Continuous Integration and Delivery, DevOps, Software as a Service (SaaS) and Cloud base solutions.
• Concrete understanding of Agile principles such as Frequent Delivery, Daily Scrums, and Sprint/Release Planning & Execution and Process frameworks for Agile development ( SCRUM, Kanban, Scaled Agile Framework - SAFe)
• Extensive experience working with onsite / offshore teams on execution of project and associated production issues and ensures that teams are appropriately tasked and functioning efficiently.
• Extensive hands on experience in scripting, coding, developing automated test scripts and manual test cases.
• Proficient in defining Testing Methodologies, Testing strategies, Testing Approaches and Concepts, designing Test Plan and Test Cases.
• Ability to resolve conflict through arbitration, negotiation, reasoned discussion, or escalation

TECHNICAL AREAS:

Automation Tools: Win Runner, Silk Test, Confidential QTP/UFT, Rational Tester, Selenium, TestNGJUnit, Autoit, TOSCA, ConformIQ, Business Process Testing (BPT)CI Tools (Jenkins & Hudson), SoapUI, Cucumber, JBehave, TestCompleteMobile (MonkeyTalk, Appium, Calabash, Ranorex and Robotium)

Test Management: Confidential ALM/ Quality Center, Confidential Rational Quality Manager, MS Test ManagerSolman, Zephyr, Jira,TFS, TestLink, ClearQuest, ClearCase and Bugzilla

Load Testing: Confidential Load Runner 6.0, 7.0, 7.5, Web Load, JMeter, BlazeMeter, Rational Performance Tester

Languages: TSL, Visual Basic, SQL, PL/SQL, C#, Java, Pascal, Basic, UNIX Korn ShellXML, .Net, VBScript, Ruby, Payton

Test Architecture: Keyword-Driven Frameworks, Data-Driven and Hybrid Test FrameworksBDD - Cucumber /JUnit/Json/Jenkins framework, Ruby/Cucumber

Databases: MS Access, Oracle, DB2, Confidential Informix, MS SQL Server, Teradata, OracleIBM Netezza, Sybase

Database Tools: MS SQL Server Management Studio, Oracle SQL Developer, SQL PlusSquirrel SQL, Toad, Oracle Forms 5.0 and Reports 3.0

O/S: Windows Vista/XP/98/NT/7/8/10, UNIX, Linux, Mainframe, SCO UnixWareDOS, OS/2, Mobile (iOS, Android, Firefox OS, MS Windows, Blackberry)

Applications: MS Office, MS Developer Studio, MS Visio, Microsoft Project, PowerPoint

Development IDE: Eclipse, RubyMine, IntelliJ IDEA, NetBeans Build Tool Ant, JenkinsMaven, Repository SVN, Git / GitHub

BI Products: MicroStrategy, Confidential Cognos, Oracle Hyperion, Crystal Reports, SAS, SiebelJasper Reports (Open Source), BOBJ Reports, Triangle and Symantec Reports

EMPLOYMENT HISTORY:

Technical Test Manager

Confidential, Richmond, VA

Responsibilities:

• Transition Agency’s testing practice to Agile methodology with SCRUM Framework and introduce and implement Confidential - Cucumber/Ruby Automation framework for web and backend application.
• Own Agile Test Plan and Strategy, Test Processes and Methodology, Assessment and Improvement road map document, Environment and Release Management and other testing Artifacts.
• Responsible for all testing efforts, manual and automation for products/features ( eForms, eFile, KFI, Refund Review, Advantage Revenue, Cardinal, Legislation) that IT Quality Management team verifies and validates within Confidential .
• Provide overall leadership for the team, influencing & coaching the team use of Agile.
• Working as a Scrum Master, Organize and drive Scrum Ceremonies - Daily Stand up, Sprint Planning, Retrospectives, and Demo.
• Manage the Scrum activities, Testing, Automation, Source code, Requirements, builds, releases by utilizing Microsoft TFS (Team Foundation Server), TFS Team Explorer and TFS Appzilla Web Portal.
• Work with product managers to define requirements and maintain the backlog. Identify and track key dependencies and impediments for the Scrum team.
• Regular interactions with senior management establishing visibility into the scrum team. Maintain relevant metrics that help the team see how they are doing.
• Responsible for promoting and leading Test Driven Development (TDD) across all applicable areas that IT Quality Management team supports.
• Responsible for promoting and leading Continues Integration and Continues Delivery of high quality features to business and customers. Integrate the Cucumber Automation suite with Jenkins for Continues Integration.
• Create Cucumber tests using Ruby scripts for Agile project to implement Confidential methodology
• Developed and Architect the Cucumber Automation suite for Confidential using Ruby Scripts. The automation framework enables back-end testing, various VA Tax form validations, Web Automation, etc.
• Write complex SQL queries, stored procedures, and views for data validations against Oracle and SQL Server.
• Work closely with the Development team and Functional Test Analyst (FTA) to understand technical / business requirements and convert those requirements into system test case scenarios, come up with strategy, plan appropriate test execution scripts for aiding in both manual and test automation efforts.
• Perform employee development and guidance activities, performance evaluations, training needs and plans.

Environment: Agile/SCRUM, Behavior-driven development ( Confidential ), Team Foundation Server (TFS), Ruby/Cucumber Automation, UNIX, Oracle, Mainframe, DB2, Test Data Management, SQL, SQL Tools, PLSQL Developer, Eclipse and RubyMine IDE, ALM, CI Tools (Jenkins & Hudson), Visual Studio, MS Word, Excel and MS Outlook, SharePoint.

Testing SME / Automation Architect

Confidential

Responsibilities:

• Serving as a Technical Subject Matter Expert (SME) for Confidential ’s Specialized Testing practices, comprising of Automation, Performance Testing, SOA Testing, ERP, DevOps, Data Centric Testing covering Test Data Management (TDM) & Data Warehouse & ETL and BI, Testing for Analytics, Cloud and Mobility. Confidential provides Managed testing services, to standardize testing operations in Testing Center of Excellence (TCoE) and customized automated solutions.
• Created, built, updated, modified, evaluated and maintained the Automation frameworks and accelerators which are based on Commercial testing tools like Confidential QTP/UFT, Ranorex, Test Complete, Coded UI and several of an Open Source Automation tools, e. Confidential . Selenium, Cucumber, Junit, TestNG, Ranorex, Appium, JMeter, etc. Confidential owns over 20 Proprietary tools.)
• Develop and deliver Agile & DevOps consulting solutions to the multiple clients. Provide coaching, training, mentoring to the client organizations on Agile and related methodologies.
• Conduct Automation and Performance Assessment at the client side. Interview the stakeholders, understand their current state, and identify gaps and key areas of improvement. Present findings and Areas of Improvement. Propose and present recommendations, Road map with ROI, suggest implementation framework and methodology and Implementation plan.
• Coordinated, managed, mentored and trained the Automation CoE’s team (onsite and offshore) and Development Center team members in Gainesville, FL
• Built from scratch, modified, updated, maintained the following Frameworks:. Automation Framework (SAF) - Selenium ( Java) Web driver, Test NG, Sikuli, ANT, AutoIT ; Hybrid Test Automation Framework (HTAF) - QTP/UFT ; Web Services Automation Framework (WSTAF)- SoapUI, Mobile Automation Framework (MAF) with Appium and Selenium; Cucumber - Java JDK Automation Framework integrated with JUnit, Eclipse IDE, Apache ANT, TomCat web server, Json Reports, Jenkins for CI.
• Demonstrated and presented Mindree’s mobile apps Automation and Performance Testing customized solutions.Web Apps - Confidential ’s mobile PLT framework & mPerf for monitoring, Native & Hybrid Apps - Confidential ’s mobile automation framework & partnering with Perfecto Mobile or Xamarin tools/solutions and Open source Automation tools like: MonkeyTalk, Appium, UIAutomator, mPerf for monitoring
• Performed presentations and demonstrations of innovative solutions like Dynamic Test Engineering Platform (DTEP), Software as a Service (SaaS), cloud base solution that offers an integrated environment for all testing activities and enhanced test coverage - Continuous Integration Validation, Automated Environment Provisioning, Requirements Automation & Execution, Dynamic Code coverage and Reporting.
• Worked with the offshore team, Test Lab, Automation and Performance CoE’s on the POC solutions, framework updates and ensured smooth delivery and close all customer issues and anchor the client satisfaction surveys.
• Provided technical assistance for marketing activities such as: Regional workshops, User group meetings, Seminars, Testing Conferences, meet-ups and trade shows
• Represented the latest trends in automation and provide recommendation on the direction for Confidential ’s test automation services.

Environment: Managed Testing Services/TCoE, Web/Mobile/ERP/DW/BI/ETL Automation Testing, Agile, Software as a Service (SaaS), Cloud, Automation Frameworks /Accelerators, UNIX, Oracle, Mainframe, Test Data Management ETL/Informatica/AbInitio, SQL,SQL Tools, Eclipse IDE, ALM/Quality Center, Automation Tools: Confidential QTP/UFT, Selenium ( IDE, WebDriver, Remote Control (RC),Grid, Client API), Continuous Delivery and CI Tools (Jenkins & Hudson), CA Lisa, SoapUI, Cucumber, JBehave, TestComplete, Mobile (MonkeyTalk, Appium, Calabash, Ranorex and Robotium), Performance ( JMeter, Load Runner), DB2, Oracle, Teradata, ZAP Test tools, Visual Studio, MS Word, Excel and MS Outlook, SharePoint.

Sr. QA Consultant - Hands on Lead

Confidential

Responsibilities:

• Responsible for the test management of projects throughout a projects life cycle: Well Point - Claims and Billing Replacement and Migration (Oracle RMB Application) and EPDS V2 & WGS Provider Projects. There are over 11 systems involved in EPDS, (Provider ODS, Edward, PC2, WGS Cap, Cactus, Facets, Claims, Billing, Membership etc.) Systems that have dependencies with WGSP, HIX Systems and Projects that are in scope for the SIT, UAT, E2E and Conversion testing.
• Developed and maintained test methodology, defining test strategies for projects and coordinating the work of test teams and monitoring their performance.
• Developed and owned the Data Management documentation: TDM Process document, Test data Management Plan, TDM Strategy, Test Data Request form, Data Request Tracking document and communicate the TDM Process to various teams
• Utilized Rational Tools (Rational Quality Manager, Clear Quest, Requisite Pro) for the test case development/ management, defect tracking/ reporting, requirements loading and traceability
• Followed up any outstanding open test risks / issues, managing the gathering of results. Compiling test metrics for management. Reporting to senior managers on progress and issues.
• Developed and Implemented Test Automation solution for extract a subset of production data from multiple data sources, mask or de-identify sensitive test data, test data refresh.
• Automated expected and actual result comparisons by utilizing RFT (Rational Tester). Employing an automated capability for comparing the baseline test data against results from successive test runs.
• Identified test approaches that optimize the delivery schedule. Planning and estimating.
• Tracked data loading process, delta and full loading from Legacy Source Systems to EPDS V2 and then to downstream systems (WGSP, ODS, Edward, Claims, Billing etc.). Work with test data load process to identify schedules and data request timeline for getting data identified and into the load process.
• Performed data mining, data search using inbound CFF file from Legacy source System and Staging Database, ODS and WGSP. Utilize EPDS V2 UI, Inspector and Squirrel Tools for identifying data.
• Coordinated, executed, managed the test data creation with downstream SIT lead / Data Requestor and TDM Test Analyst.
• Ensured the TDM data request has been followed and track the request until completion.
• Communicated Planning and Status Reporting, Test Metrics tracking and Metrics Reporting, Arranging team meetings and workshops.

Environment: HealthCare ( ORMB, Billing, Provider, Facets, Claims, Membership, HIX), Web-GUI, MVS, UNIX, Oracle, Mainframe, ETL/Informatica, Agile / SCRUM, Test Data Management, SQL, Squirrel SQL Tool, Inspector, EPDS UI, Rational Tools ( Clear Case, Clear Quest, RMC SDLC, Quality Manager, Team Concert, Requisite Pro), DB2, Visual Studio, MS Word, Excel and MS Outlook, SharePoint

Sr. QA Consultant - hands on Manager

Confidential

Responsibilities:

• Led the planning, development, execution, reporting and documentation of all testing activities for the Teradata’s Intelligent Consumer Relationship Marketing (iCRM) project, worldwide program known as ONE Consumer Place (1CP) system for digital marketing and consumer analytics at Confidential & Confidential .
• Reviewed, assessed against industry best practices and standards, document gaps, and make recommendations regarding: SDLC processes and QA Organization, Test Strategy & Infrastructure, QA Methodology & Processes, Test Sourcing Strategy, Test Automation Strategy.
• Managed multiple test leads and teams on a global scale (includes India and Poland)
• Responsible for defining and owning the Test Strategies and Test Plans for Unit, SIT, Regression, End to End, UAT and Performance testing.
• Produced, executed and maintained deliverables for test cycles (Test Cases, Test Scripts, Data Sets needed for testing from the customer). Coordinate the test cases execution within multiple teams onsite and offshore.
• Managed testing cycles with business and technical teams. Ramp-up on the solution being tested and coordinate with Teradata teams and Customer management during test cycles.
• Ensured content and structure of all Testing documents / artifacts is documented and maintained.
• Designed and executed Test Scenarios, Test Cases and report testing of BOBJ Semantic Layer Model.
• Tracked and prepared the report of testing activities like testing results, test case coverage, required resources, defects discovered and their status, escalate the issues, performance baselines etc.
• Participated at the Requirement work sessions and lead the testing process improvement discussions at the client side.
• Organized the status meetings and send the Status Report (Daily, Weekly etc.) to the Client. Attend the regular client call and discuss the weekly status with the client
• Owned and drive improvements in testing and quality of the iCRM Platform.
• Prepared the metrics dashboard at the end of a phase and at the completion of project Release.
• Documented, implemented, monitored, and enforced all processes for testing as per standards defined by the organization.

Environment: Windows, Java, Web-GUI, MVS, UNIX, Oracle, ETL, Teradata, Teradata SQL Assistant, VB Script, SQL, SQL Assistant, Quality Center 10.0, QTP 10/11.0, DB2, BO, XML, Teradata iCRM Platform, Web Services, Semantic Layer BI, Profile Editor, MDM, Trillium, MS Word, Excel and MS Outlook, SharePoint

Sr.Test Manager / Solution Test Architect

Confidential, Richmond, VA

Responsibilities:

• Responsible for the technical leadership, ETL testing architecture and automation solution at the program level, during and post functional testing services transition of the data warehousing and data operations testing projects (14 domains) at Capital One. Member of Confidential Core Management transition team.
• Responsible for designing, planning, executing, monitoring, and improving testing processes including the test organization, testing scope, approach, management, test schedule, infrastructure and supporting process requirements.
• Responsible for Test Data Management, Test Environment, Test Governance, and Test Metrics & Measurement.
• Worked in Agile environment, participate in sprint planning (provide LOE, tasks, etc.), participate in daily stand-ups to communicate about the status, issues, concerns and risks.
• Provided solution, test support, fixes for Adhoc /Production defects and break fixes requests.
• Supported requirements gathering, architecture discussions, solution development, presentations, demonstrations, RFI/RFP responses and competitive differentiation.
• Led, coordinated, architecture, estimated the testing effort for Basel II, CDW, BDW, Analytical Tools, ODS (Mainframe), SAS-NPV and BI testing teams.
• Led and developed a skilled, motivated and cohesive team by providing effective direction, guidance, coaching and motivation.
• Supported requirements gathering, architecture discussions, solution development, presentations, demonstrations, RFI/RFP responses and competitive differentiation.
• Presenting solutions and leading discussions with Customer's senior management.
• Mentoring and Training new team members. Complete ownership and accountability for the training program. Ensure that team resources are aligned with the right skills to perform the currents job roles. Set the vision / strategy for future skills requirements to accommodate the program’s end state, including mentoring and training where possible.
• Led in the technical assessment and delivery of specific technical solution to the customer.
• Provided expertise in general data quality methodology and various phases of the testing lifecycles.
• Assessed against industry best practices and standards, document gaps, and make recommendations regarding: SDLC processes and QA Organization, Test Strategy & Infrastructure, QA Methodology & Processes, Test Sourcing Strategy, Test Automation Strategy.
• Coordinated, managed, mentored, trained and assigned work to the offshore team.

Environment: Agile / SCRUM, Web-GUI, MVS, UNIX, Oracle, ETL/Ab Initio, Teradata, Teradata SQL Assistant, SAS, Oracle SQL Developer, VB Script, SQL, SQL Assistant, Quality Center 10.0, QTP 10/11.0, Jira, DB2, BO, EME Logs, XML, Web Services, Stored Procedures, Clear Quest, Windows, Firefox, Java, MS Visual Studio, MS Word, Excel and MS Outlook, SharePoint

Sr.Test Lead/Manager

Confidential, Glen Allen, VA

Responsibilities:

• Responsible for the design, development, and implementation of the testing activities for a section of Confidential ’s Insurance Data Warehousing Project.
• Assisted in defining and Creating of the Test Strategies, Test Scenarios, and Test Plan. The key Testing objective is to monitor and manage data integrity and the completeness of data from the source system, ETL Operations, Staging and Data Mart Areas to the reporting structure to ensure data quality, data lineage, error handling and error resolution.
• Defined detailed QA Analysis report and Enhancement Plan and Roadmap.
• Develop Data Warehouse Automation Framework. The Framework contains Control File, Test Case File, Test Data File, Driver Script and Function Library. Implement the Framework and Integrate with Quality Center.
• Develop, execute and maintain Automated Test Sets for the Data Warehouse Components. Automated scripts are used to check destination data in the data warehouse to ensure that the destination data is being properly populated from source data. Automated test scripts compare expected results with actual data warehouse values. The scripts validate the data completeness and the data integrity.
• Create manual and automated Test Scripts to ensure Completeness by comparing record counts in Target database with extract record counts. Accountability by comparing natural keys from source extract and validating they exist in the Target database. Transformation and value mapping by comparing data fields in the source with values loaded into the Target database. Lookups and transformations are compared as identified in mapping rules under test.
• Develop Test Scenarios, manual and automated Test Cases for Cognos Cubes and Reports, Reference database, Metadata and Lookups Tables.
• Analyze defects to determine root cause, validate fixes and ensure follow through on all test cycles through regular communication with the team.

Environment: Windows XP, Oracle, Informatica, MS SQL Server 2008, Oracle SQL Developer, Cognos, VB Script, SQL, Quality Center 10.0, Web Services, QTP 10.0, Jira, MS Visual Studio, MS Word, Excel and MS Outlook, SharePoint

Test Manager / Test Architect

Confidential, Richmond, VA

Responsibilities:

• Led and coordinated all testing efforts for the Confidential ’s Treasury Services project.
• Provide QA assessment against industry best practices and standards, document and make recommendations regarding Test Automation Strategy.
• Created Test Assessment deliverables: Automation Implementation Strategy and Test Automation Strategy.
• Defined and created the initial and ongoing test strategies for the supported application within a keyword driven testing practice.
• Developed and Coordinated the test strategy and test plan for each testing engagement and test data management and segregation.
• Influenced test processes and deliverables occurring during each stage of the Agile-testing framework to ensure completeness and testability.
• Drove test deliverables on a project basis being responsive to schedule and quality requirements.
• Designed component driven Automation Testing Framework utilizing Business Process Testing (BPT), Quality Center and Quick Test Pro (QTP)
• Developed automated components using QTP based on existing manual test cases, requirements, new functionalities, use cases.
• Maintained and executed entire suite of automation scripts.
• Led and Coordinated Test automation team to implement maintainable key word driven automation framework.
• Designed of automated tests, maintenance of testing framework and leadership of test development and the framework implementation.
• Implemented test (verification and validation) practices, standards, and processes.
• Applied new approaches and concepts to improve the productivity and efficiency of automated testing
• Designed and implement a systematic approach for the overall QA process that maximizes the use of automated testing tools to better improve process, ensure regression testing is in place and appropriate for every system, and provide effective ways of issue resolution with system engineers.
• Cultivated and disseminated knowledge of application-testing best practices
• Developed BPT Automation Framework Tutorial for the supported application and train team members on tools use and test automation best practices.

Environment: Windows XP/Vista, Visual Basic, Java, UNIX, SQL, J2EE, Toad, Quick Test Pro (QTP), Business Process Testing (BPT), Quality Center, Web Services, Load Runner, MS Visual Studio, MS Word, Excel and Confidential Lotus Notes, Agile, CMMI, Microsoft Project

Sr QA Consultant / Hands on Lead

Confidential, Herndon, VA

Responsibilities:

• Led the development, execution, reporting and documentation of all testing activities for the Confidential
• Developed automation framework using QTP, Ab Initio GDE, Corn Shell Scripts and integrated with Mercury Quality Center
• Visualized the testing process and results, articulated that vision to the project manager, project and development team, as well as business stakeholders
• Planned project testing activity within the project timeline and enterprise testing schedules
• Led the development, execution, reporting and documentation of all testing activities
• Developed complex Ab Initio graphs to support application testing activities.
• Developed manual test cases and automated test scripts using Mercury testing tool QTP
• Managed and executed the test cases and scripts in Quality Center.
• Wrote, executed, and debugged the SQL queries on data staging tables to validate the data results and backend testing.
• Experienced mocking test data to satisfy test scenarios required (mock testing data).
• Developed and maintained standard library of functions in VB Script
• Developed project test plan, maintained and updated the project test strategy and created requirement traceability matrix
• Reported defects and test status to management and business leads
• Ensured defects were logged correctly and tracked until closure
• Provided regular and effective reporting and metrics to progress towards testing goals.

Environment: UNIX, Windows XP, Oracle, Ab Initio, J2EE, Toad, PL SQL, C+, Visual Basic, Teradata, SQL, Load Runner, Quality Center, QTP, Web Services, Corn Shell, Java, MS Visual Studio, MS Word, Agile, CMMI, Excel and MS Outlook.