Onsite Test Lead Resume NJ - Hire IT People

EXPERIENCE SUMMARY:

IT Professional with over ten years of testing experience across diverse projects and industries. Majority of clients being telecom clients including Confidential, Qwest, Confidential & DNA
Experienced in managing testing teams across globally distributed teams.
Knowledgeable in Agile/waterfall methodologies.
Skilled in developing Test Strategy, Test Plans, Knowledge Transition Plans, Test Estimations, Test Metrics, Reports and RCAs.
Proficient in utilizing various test tools including HP ALM, JIRA, RALLY, Device Anywhere, Perfecto, DISIM, SoapUI, TOAD, SQL Developer, Zephyr
Diverse Testing Projects - Mainframes based, COTS stack implementation, billing migration, e-commerce, Cross browser, Mobile, Web services, CARE Desktop apps & Desktop support- Confidential .
Domain Knowledge - Cable, Telecom, Lead to Cash, Order Management, Billing & Payments, Collections, Utility & Confidential
Product Knowledge - Amdocs/Salesforce/Siebel CRM, Amdocs/CSG Billing, ORACLE CRM/BRM, Savion BPM, CPQ & BMC Remedy/Control-M.
Automation Knowledge - Selenium/QTP Framework, & Automation Metrics
Mobile Testing - Functional, Compatibility & Usability testing using real device/network, simulator and remote connection to devices/SIM placed in vendor labs.
Testing Phases - Functional, Integration,System,E2E, Migration, Cutover,UAT, Compatibility & Regression

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Onsite Test Lead

Responsibilities:

KT planning and training the new vendor QA team.
Test Strategy and Planning.
Coordinating all test efforts right from QA intake, assignment/allocation, test design, test execution, Defect triaging and Status Reporting.
Post Production Support incl. RCA for QA missed defects.
Implementing best practices.

Environment: Savion BPM, Lakewood and in-house applications.

Tools: Jira, Zephyr

Confidential, NJ

Sr. Test Consultant

Responsibilities:

Functional /Integration/Migration Testing of BMC Remedy Application on desktop /Mobile Platform.
Test Strategy and Planning.
Test Environment and Data setup.
Test Execution, Defect triaging and Status Reporting.
Cross browser and Mobile Testing.
Post Production Support incl. RCA for QA missed defects.
Implementing best practices.

Environment: Products: BMC REMEDY, SMART- IT, MY-IT, HPOV and other in-house applications.

Tools: HP QC, Clarify.

Confidential, Philadelphia

Test Manager

Responsibilities:

Manage a team of 15 resources (onsite, near shore and offshore teams)
SPOC for all Test efforts - Functional, Automation & E2E Teams
Functional, Integration testing of ecommerce portal on cross browser/cross mobile platform.
Define KPI/SLA, tracking and reporting.
Coordinate testing efforts for 2 Week Agile Sprints
Reporting testing progress and issues to management team.
Defining Cross browser/device coverage for Major releases.
Release closure reports / Monthly Testing metrics and Trend Charts.
Participated in key WiFi projects - E2E flows involving Workbench - ESD - ESP - BCP - Wifi devices(DPC model)
Implemented value adds - Test Data cleanup/Test Data lookup/Test Environment lookup.
Mentor new QA resources and cross training.
Responsible for Automation deliveries - Selenium frame work for Cross browser automation tests.

Environment: Products: Salesforce CRM, Amdocs and CSG Billing and other in-house applications.

Tools: Selenium, HP QC, Rally, Perfecto, Device Anywhere.

Confidential, New Jersey

Onsite QA Manager

Responsibilities:

Manage a team of 22 resources (onsite and offshore teams)
Functional and integration testing of the complex E2E stack involving COTS products, in-house and external systems
Test Strategy and Planning.
Developed Transition plan.
Provide training to new resources/ cross-training.
Offshore/Near shore coordination.
Reporting testing progress and issues to management team.
Release closure reports / Monthly Testing metrics and Trend Charts.
Impact analysis and estimation for hot fix/minor and consumer testing efforts
Analyze production defects and RCA for corrective/ Preventive measures.
Identifying areas for improvement.
Coordination with Automation team - QTP framework.

Technical Platform:

Products: Salesforce CRM, Century, Amdocs and CSG billing, Single View and other in-house applications.

Tools: HP QC, Rally, DOORs.

Confidential

Test Lead

Responsibilities:

Technical Platform:

Products: CRM, BRM, NSM, USM, ICOMS and iRAS.

Tools: HP QC, MPP.

Confidential

Test Lead

Responsibilities: