SUMMARY:

• A dedicated and committed Software/QA/Manual/Automation/Lead Tester with over 6 years of Manual and Automated Testing expertise and proficiency testing applications on various business domains, (Banking, Healthcare, Pharmaceutical & Insurance), operating systems and platforms using leading tools & techniques. I’m currently seeking a challenging opportunity where I can utilize my years of experience & expertise to grow with in an organization advance my career.
• Hands on experience developing Test Cases for Functional & Regression Testing in HP Quality Center
• Well - versed in enhancing Test Automation Framework, implementing Automation Standards, techniques & best practices user HP QuickTest Professional (QTP) & Selenium with Java
• Hands-on on writing and executing Test Artifacts - Test Plans, Manual Test Cases and Automated Test Scripts from, Project Artifacts - Use Cases, UML, Design Documents, BRDs & TRDs
• Experienced in generating, analyzing and reporting various Test Results from HP Quality Center (QC)
• Experienced in analyzing, prioritizing, and managing AUT Defects, and effectively working with developers in fixing and closing defects in HP Quality Center (QC) and Jira
• Practical experience & excellent knowledge of testing activities throughout phases of Software Development Life Cycles (SDLC) in various Methodologies - Waterfall, Iterative, Agile/Scrum, XP
• Able to act as a liaison to business for Requirements gathering, analyzing & QA planning & coordination
• Strong working knowledge of cross platform and browser testing on leading environment & browsers
• Experienced in developing and executing QA Test Strategy, Test Plan, Test Cases and Test Scripts
• Strong written and communications skills and possess strong analytical and problem solving skills with the ability to move easily between various tasks/projects and perform multi-tasking
• Passionate about working with others and providing with Guidance, Mentorship and Motivation to excel

TECHNICAL SKILLS:

Operating System & MS Tools: Windows XP, Vista, Windows 7, Win 95/98, UNIX, Mac OS, MS Office, Word, PowerPoint, Excel, Visio, Projects, SharePoint, Office CommunicatorTest & Defect/Bug Tracking Tools Selenium, HP Quick Test Professional (QTP), HP Quality Center (QC), Jira, Agile Microsoft Visual Studio, BrowserStack, Firebug, Fogbugz, UFT

Databases/Network/Language: Java,Oracle, SQL, PL/SQL, SQL Developer, SQL Server, TCP/IP, HTTP, FTP, VBScript, HTML, SQL, J2EE, C++, .Net, JavaScript, C#

Browsers & Other Tools: Internet Explorer, Firefox, Safari, Chrome, Jing, MockFlow, FileAid

PROFESSIONAL EXPERIENCE:

Lead Automation Engineer

Confidential, New York

Job Responsibilities:

• Managed, Mentored and Motivated a team of onshore and Offshore Resources to successfully carry out day to day testing efforts
• Organized and Initiated daily Status Meetings and Root Cause Analysis to Isolate and Address issues
• Worked with Tech Leads to successfully design and set up Test Environments for Mobile, Web, and Backend (API) Projects
• Created and Peer-Reviewed and Performed UAT Testing of Selenium Scripts using Java to Verify Appropriate Test Coverage and reduce Regression Bugs
• Reviewed Test Suites for Automation Candidates, Designed Test Strategy, Estimated Scope of Work, and created Traceability Matrix to successfully automate the Neo Coach Regression Suite with in Time & Budget
• Scoped and Estimated Stories with team-members and Delegated tasks based on Budgets and Deliverables and maintained a successful on time delivery record to the stakeholder
• Attended and Represented the QA Team on Daily Stand Up Meeting, Backlog Grooming Meeting, Sprint Planning Meeting, Sprint Review Meeting, Sprint Retrospective Meeting and Defect Triage meetings
• Provided 24/7/365 support for Production Deployments and Performed Pre-Deployment UAT Testing as well as Post-Deployment Sanity Check to assure successful deployments
• Recommended and implemented various open source tools (Selenium, Mix-Panel, Slack and Hangout) for effective and efficient Testing efforts based on the AUT
• Lead weekly meetings QA Team members to get updates on individual and team status and to maintain a healthy flow of Knowledge Transfers to increase resource coverage
• Engaged in Proactive Discussions with individual team members to assure progress, remove blockers and motivate individuals to reach their individual goals as well as the Team Goals
• Performed hands on testing, both Manually and Automated using Selenium and Java, to assure timely execution of the Regression Suites and Successful Continuous Deployments

Lead Quality Assurance Engineer

Confidential, New York

Job Responsibilities:

• Prepared and Implemented the Test Plan for PCD Cutover, AWS Migration and Heads Up Project to all QA’s, Devs, Upper Level Managers and the Business
• Mentored and Guided the QA team to better understand the requirements in order to expand the test coverage’s for the Teachers Drupal, Parents Drupal and Kids Stack Application
• Delegated tasks to the appropriate team members and kept track of progress using custom designed templates along with Jira to assure that QA progress was in parallel with the Project Schedule
• Organized meetings as necessary to communicate changes in the requirements, expectations from the Business and to discuss test status
• Worked with the Devs to run and manage automation sync jobs in Jenkins server and verified the results across Drual-Admin, Teachers and Students Site
• Review Test Cases, Test Documents prepared by the QA team in Quality Center (HP-QC ALM), and monitor that testing process is implemented as defined by Scholastic
• Worked in an Agile Environment where I Represented the QA Team and provided valuable inputs in the Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective, and Hyper-Care Meetings
• Constantly Communicated issues and concerns across different channels via Email, Google+, Outlook and Skype
• Managed, Tracked, and Communicated issues using Jira and MS-Excel to assure that all defects where properly handled
• Wrote, Updated, and Executed Queries using Toad for MySQL to assure that Changes made in the Front-End were properly reflecting on the Back-End
• Arranged walkthrough meetings with the Devs, BA, and DBA to further understand the requirements, implementations, and the acceptance criteria’s
• Provided Demo of the completed User Stories to the Business Owners to assure code changes are parallel with their expectations

Senior Quality Assurance Engineer

Confidential, North Carolina

Job Responsibilities:

• Worked closely with the VP of Software Development and the Dev Team to Design and Implement the QA Environment with the existing SDLC
• Gather Requirements by reviewing Programmers Reference Guide, Studying the existing User Manuals, Participating in Walkthrough Meetings with Developers, and working closely with Offshore Business Analyst
• Attended daily standup, Sprint Planning, Sprint Review, and Sprint Retrospective meeting to Provide QA Status and Constructive Feedbacks
• Generate Weekly Standard QA Report for SQM by Querying against MS Visual Studio, as well as using Excel, and MS Word
• Created and Executed Test Cases for both Manual and Automation Test Suites using MS Visual Studio and Selenium
• Performed Functional Test, Smoke Test, End to End Test to ensure a smooth Business Flow of the AUT
• Enhanced the Regression Tests Suit by Tracking Defects using Visual Studio and FogBugz
• Presented Demo of Troy Track & Trace to the SQM and the VP of S&D to provide live status of the application and to better educate them of the functionality and usability of the application
• Advised and Assisted SQM to better implement Agile Methodologies for testing estimates, capacity, and limitations based on Requirements and Available Resources.
• Involved in and provided valuable inputs on Technical Risk Analysis of Troy Track and Trace and Properly Securing Customers Data and other Sensitive Information
• Verified and Validated customer reported issues using FogBugz and directed the Ticketed Issues to the Appropriate Parties for Proper and Timely solution to maintain a strong customer relationship
• Accurately Translated and Communicated Customer Concerns to the Developers regarding Troy Secure Printing Enterprise (TSPE) and Tested it to assure that TSPEv3 met all Requirements.
• Performed mobile testing on Android and IOS devices to assert the usability and accessibility of Troy Track & Trace
• Participated and Discussed Features List with Product Owner, Developers, Sales and Marketing team to better understands and estimate the Deliverables.

Quality Assurance Tester

Confidential, New York/DC

Job Responsibilities:

• Created & executed both Manual & Automation Test Suites in supporting various Test Cycles within phases of Software Development Life Cycle (SDLC) in fast & intensive environment
• Represented & attended Daily Stand-up Meeting on daily basis and actively provided Test Progress, Defect status, Automation Test Coverage and discussed Test Deliverables from QA Team
• Reported & tracked Defects within HP Quality Center and properly communicated Severity & Priority for successful closure to Management, Stakeholders and Project Manager (PM)
• Assisted Test Manager on estimation of testing activities based on requirement documentations, meetings with other Functional Teams and discussions within QA Team
• Worked very closely with Business System Analysts and Development in understanding Requirements, dependencies & creating Test Cases & Automated Test Scripts for Claims and Confidential Express
• Supported & always was on-call for Final & Production Releases during weekends and after hours activities
• Performed User Acceptance Testing on Claims to ensure systems behavior from end user perspective
• Assisted Test Lead in overseeing full QA lifecycle deliverable tracking and reporting - including defect management, root cause analysis, automation test coverage and metrics
• Developed and implemented Test Strategy and Test Plan to increase requirements and design coverage for Medical Provider Claim Tracking (MPCT), Claim processing and Confidential Express modules
• Hand-on expertise in developing reliable & robust Automation Test Scripts using HP QuickTest Professional (QTP) and creating Functions & Actions for Modular-driven & Data-driven approach
• Enhanced & maintained Automation Framework in HP QTP & Notepad by improving custom library, error handling, file objects, recovery scenarios, reporting & emailing methods using VBScript
• Mapped & accurately maintained Requirements Traceability Matrix (RTM) to Use Case, Test Case, Test Scripts within Automation Framework in measuring the Automation Test Coverage
• Configured HP QuickTest Professional (QTP) to launch multiple browsers running Test Scripts on remote VMs and reporting Test Execution Status via email
• Performed Backend Testing on Provider Registration and Claim Processing by writing Structured Query Language (SQL) queries via ODBC by CreateObjects & ADODB and other methods from HP QTP
• Attended Monthly Peer Review meetings and led efforts on increasing Test Scripts coverage metrics and Requirements Traceability Metrics (RTM)
• Queried Structured Query Language (SQL) statements against DB using SQL Developer

Software Test Analyst

Confidential, Florida

Responsibilities:

• Reviewed System and Functional Requirements and obtained requirements & business scenarios for creating Test Plan , Manual Test Cases & Automated Test Scripts
• Performed & monitored systems during Performance Test Executions for potential performance issue, configuration or tuning issues with Performance Team, Developers and Database Engineers
• Developed and executed Test Cases according to the department’s QA standards and procedures within test management tools - HP Quality Center & Zephyr
• Reviewed System and Functional Requirements and extracted requirements to use in preparing Test Plans and Test Scripts
• Participated and actively engaged in project discussions and review meetings and updated QA Team in QA Stand-up Meetings for impact analysis, test case & script enhancements and defect tracking
• Performed Cross browsing testing for merckEngage product lines for various health issues - Allergies, - Nasonex, Asthma - Asmanex, Dulera, Cholesterol - Zetia, Bipolar Disorder - Saphris, and other products
• Tested merckEngage product lines and configuration changes to ensure that the system integration meets Functional Requirements, System Compliance, and Technical Specifications
• Participated in performing User Acceptance Testing (UAT) in Alpha Environment prior to PROD release
• Performed QC Administration, Customization and in developing processes and standards for HP Quality Center (QC) to support the Test Case & Script writing, execution, and defect tracking process
• Analyzed and reported Manual & Automated Test Execution Reports to upper Management & other teams
• Logged Defects using HP Quality Center (QC) with a clear and concise description and actively tracked issues for root cause along with Developers and till closures
• Created and added existing Automated Test Scripts to HP Quality Center to schedule tests, monitored and analyzed results prior to Stand-up Meeting
• Worked closely with developers, database and CMT team to add scenarios, enhance testing capabilities and tracking logged Defects till closures

Quality Assurance Tester

Confidential, New York

Responsibilities:

• Reported Test Case creation & execution status, test deliverables, and communicated & tracked Defects to closures via HP Quality Center to QA Manager and project managers
• Worked closely with Business, Developers and Stakeholders to understand and define Functional & Non-Functional Requirements which are in line with overall functionalities & performance of AUT
• Performed Functional, Aesthetic, Regression, Accessibility, and Smoke Testing against new Builds
• Logged and tracked Defects, Change Requests (CR) through to a successful conclusion using HP QC
• Created & ensured Test Scripts on CitiAssist business processes, web portals and use of the system, data requirements, and end-to-end process flows
• Worked with functional areas to develop Test Plans and coordinated with QA & Program Manager
• Assured business processes in functional requirements documents are comprehensively covered in testing artifacts - Test Cases, Test Scripts & Automation Coverage
• Created Test Scripts using HP QTP to capture data entered on GUI and input through bulk spreadsheets
• Created reusable Actions and Test Data based on written Automation Test Plans and Test Script needs
• Logged AUT Defects using HP Quality Center (QC) and reported Defects to software developers by following established Bug Life Cycle (BLC) for the project
• Created Test Data for Automation Framework and ran Test Scripts using HP QuickTest Professional (QTP)
• Wrote detailed Manual Test Cases using best practices and established standards in HP Quality Center (QC) that mapped back to Requirements and Use Case
• Participated in all types of Project & Testing related meeting in ensuring on-time deliverables, day-to-day activities with other Testers, Development Team, Project Managers, and Subject Matters Experts