OBJECTIVE:

To seek a consulting or permanent position in the area of Software Quality Assurance.

SUMMARY:

• Customer focused Quality Assurance professional with expertise in manual, automated testing, software design/development/maintenance and deployment of enterprise and mission - critical applications.
• Over 16 years of IT experience across a wide range of industries including Digital Marketing( Confidential ) Telecommunications( Confidential, SBC, Nokia, MetroPCS), Media and Entertainment(Blockbuster, GameStop, RedboxInstantByVerizon), Retail and Financial Services( Confidential ), State Projects for Texas, Missouri for Departments (DPS, Texas Secretary Of State, Governor, Insurance, Pharmacy, Savings & Mortgage Lending, Comptroller of Public Accounts, Information Resources, Nursing).
• Performed different roles such as QA Manager, QA Lead, Senior QA Analyst, and QA Analyst.
• Excellent communicator with the ability to create practical, innovative recommendations that are linked to business directions; Design & development of business process and workflow improvements to streamline and improve efficiencies
• Expert in Defining & coordinating Process across the development, business and testing teams in finding solutions (Global Coordination). Coordinated cross-functional work groups, to develop and execute test plans, test scenarios and test cases.
• Experience in Black/White box testing with a complete QA cycle- from testing, Defect logging, and defect verification.
• Expert in specialized testing of SOA Architecture (Web Services), developing Complex Sql Queries, Assertions, Groovy Scripts. Expert in developing Integrated Automated Test Frameworks utilizing SoapUIPro, JMeter, Jenkins.
• Proficient in using leading edge automation tools: SoapUIPro(5.1.2),Win Runner, Selenium, LoadRunner, Test Director, QTP and Mercury Quality Center.
• Expert in Requirements Gathering, Customer Facing, preparing Functional/Analysis documents, User Guides, Release Notes and Training Material. Expert in Scrubbing of Business Requirements Documents.
• Manual and automated testing in Web based Client server and Distributed Computing Environments using test automation tools.
• Well versed in GUI application testing, Database Testing, Web Services Testing, Front-end testing, Unit testing, Functional Testing, Integration/system testing, Performance testing, Cross platform testing and Regression Testing.
• Expert in SoapUIPro(5.1.2), Vantive 32 System (Defect Tracking Tool), Rational Suite Enterprise, Mercury Quality Center, TOAD, TFS,debugging logs, XML files, research and analysis to generate reports, Fiddler2, Splunk, GIT, Jenkins, CruiseControl, Hudson.
• Expert in configuring & utilizing the Test Management Tools Rally, JIRA, Performing Rally to JIRA Migration.
• Ability to conceive solutions, build consensus and execute solutions.
• Extensive Experience Working with outside vendors and internal IT staff to create project plans for new development or enhancing existing systems and recommend automation where beneficial.
• Expert in using Power Point, Excel and Word; Made presentations to senior management and end customers.

TECHNICAL SKILLS:

Testing Tools: Loadrunner 6.0/7.5, Winrunner 6.0/7.0, Test Director 7.02/7.6/8.0 , Mercury Quality Center 8.2 to 11.52) Rational Suite Enterprise (06.13, 06.15(Web), Vantive32, QTP 8.2, WINSCP 404 (open source SFTP client and FTP client for Windows), tcpApp, Putty (open source telnet and SSH Client for the Windows and Unix platforms), SoapUI Pro 5.1.2, JMeter 2.8, Cruise Control 2.8.4, Fiddler2, Splunk 5.0.2, Jira 5.1,Rally, mRemoteNG

Configuration Management: Visual Source SafeTool

Operating Systems: Windows 95/98/2000/XP,NT4.0, MS-DOS 6.22, Solaris 2.x, UNIX

Langages : JAVA1.4, C#, VB.NET,C++, C, FORTRAN77, Pascal, Lisp

Web Technologies : Java (JDK2.0, JDBC, Applets, Servlets, RMI, Corba, Swing), HTML4.0, DHTML4.0, Java Script, XML 1.0, Web Services, SOAPUI Pro

Web Servers: BEA WebLogic, IBM WebSphere 5.1, Java Webserver 2.0, IIS 4.0

RDBMS: ORACLE 7.0/8.0/9i/10.2, MS-SQL 6.5

Distributed Technologies: Java/CORBA, RMI

OOA/D: UML, Ivar Jacobson, Rumbaugh, Booch

Development Tools: Symantec Visual Cafe, JBuilder, Visual Studio, Rational Rose, Clearcase, PVCS, Microsoft Visual Source Safe.

EXPERIENCE:

Sr. QA Engineer / QA Lead

Confidential, Dallas, TX

Responsibilities:

• Design, Development, Enhancement of QA process across the enterprise, leading through execution with manual and automated testing frameworks
• Responsible for Designing, implementation/Generation/Distribution of Quality Metric Dashboards for Project /Quality Management spanned across entire Confidential / all projects utilizing Rally & JIRA.
• Responsible for coordinating with PMO’s & Executive Management to analyze and develop business process and workflow improvements to streamline and improve efficiencies across the enterprise and to follow.
• Responsible for Specialized SOA Testing of SOA Architecture by developing and implementing an E2E Integrated Web Services (Restful API's) Integrated Functional Automation Framework .
• Responsible for Requirements Documents Analysis, Functional Specifications Analysis
• Responsible to interact with all the Requirements/Development/Testing teams involved during the Product Agile Development, Software development lifecycle, QA Life Cycle in All Env's of the Product.
• Responsible for Test Planning, Test Case Development and Test Execution of test scenarios & test scripts and Producing test results and metrics.
• Responsible for Designing the Selenium Automation Framework (Hybrid, Data Driven Keyword, Page Objects) utilizing Selenium Web Driver and Java, Integrated with Jenkins.
• Developed, executed and maintained over 300+ Selenium automation scripts for functional testing of Digital Messaging Platform to deploy Multichannel Campaigns
• Responsible as a Liaison/Subject Matter Expert to provide resolution for all issues identified during QA Cycle in integrated Env’s across all Components/Functional/Product /Architecture.
• Responsible for Leading and provide support and direction to the teams(BE Dev) & Testing (Technical & Non-technical)
• Assist the management in deciding the right and enhanced tools for testing SOA Architecture, Web Services testing.
• Responsible to interact with the Product Teams /Business Owners/Higher Management in identifying gaps & providing Solutions, Presentations at Product Level.
• Established defect-triage process in Jira in assisting the QA/OPS/Dev/Management Teams in Analyzing /Finding Resolutions for the Defects in a Timely Fashion.
• Responsible for performing the Test Management utilizing the RALLY & JIRA. Migration from Rally to Jira.
• Mentor, Train, Assist the testing and development teams in developing, Implementation and testing the independent & integrated web services. Trained and mentored several teams on JIRA, Zephyr and other tools
• Responsible for Development of complex SQL Queries for QA Team use in Data Base testing
• Responsible for preparing QA Sign off Document for Launch Live / Gap Analysis XLS Document / Performance Reports For Analysis.

Environment: Java, ESB (10.1.3.3.1 ), Oracle (10.2.0.4),JavaScript, SQL Developer 2000, XML, XSL Web Services, Web Logic, UNIX Shell Scripts, SOA Suite,GIT, Jenkins 13.11, Rally, Jira 5.1,Cassandra,Solr,Analytics, Kafka, Hadoop(HDFS), JMS Queues.

QA / Platform Lead

Confidential, Dallas, TX

Responsibilities:

• Specialized SOA Testing of SOA Architecture, Integrated Web Services by developing and implementing an E2E Integrated Web Services (API's) Automation Framework utilizing Tools (SoapUI Pro, JMeter, Jenkins).
• Responsible for Designing / Leading and Performing the Manual & Automation testing across all supported devices (Platform (OL),CE Devices, Mobile Devices, WEB)
• Business /Systems Analysis-- Responsible for Requirements Documents Analysis, Functional Specifications Analysis & Sequence Diagrams Analysis.
• Responsible to interact with all the Requirements/Development/Testing teams involved during the Product Agile Development, Software development lifecycle, QA Life Cycle in All Env's(DIT, SIT, STG, PRD) of the Product.
• Responsible for Identifying /Analyzing/Debugging the methods involved in the Functional flows and isolating the Issues identified using Fiddler & Splunk Tools
• Responsible as a Liaison/Subject Matter Expert to provide resolution for all issues identified during QA Cycle in integrated Env's across all Components/Functional/Product /Architecture .
• Responsible for Leading and provide support and direction to the team (Technical & Non-technical)
• Setup and Install Tools: SoapUI Pro 5.1.2, JMeter 2.8, Cruise Control 2.8.4, Quality Center 11.52, Jenkins 13.11
• Responsible for Functional Integration Automation Testing of Web Services by integrating all the API's.
• Development, Test Planning and Test Execution of test scenarios & test scripts with Test Data in SoapuiPro and Producing test results and metrics.
• Assist the management in deciding the right and enhanced tools for testing SOA Architecture, Web Services testing.
• Responsible to interact with the Product Teams /Business Owners/Higher Management in identifying gaps & providing Solutions, Presentations at Product Level .
• Mentor & Assist the OPS Team in Building Environments.
• Responsible for integrating the jmeter scripts onto Cruise Control for giving non-technical personalities a web-based tool for monitoring the environments on a continuous basis (every 1 hr)
• Responsible for leading the integration of Soapui Scripts onto Hudson && Jenkins Tools to provide Web-based Automation Framework for E2E Platform Testing and continuous monitoring of all Environments .
• Responsible for Setup of Version Control & Source Code Management System GIT.
• Responsible for Designing the Selenium Automation Framework utilizing Selenium Web Driver and Java.
• Developed, executed and maintained Selenium automation scripts for functional testing of RBI to perform cross-Bowser Bases testing against different browsers/environments
• Mentor, Train, Assist all the testing and development teams in developing, Implementation and testing the independent & integrated web services
• Responsible for Defining the process and states for opening Defects in Jira and assigning to the appropriate dev teams.
• Responsible for Co-coordinating/ assisting the QA/OPS/Dev/Management Teams in Analyzing /Finding Resolutions for the Defects in a Timely Fashion.
• Responsible for Preparing the Quality Metrics Reports- Exit Review Slides(Reports) for Every Release in STG Env & present to the Product Management in order to get GO/No-go decision to Launch Live in Production.
• Responsible for Test Planning, Test Case( Development, Execution) in MercuryQualityCenter.
• Responsible for Scenarios Mapping to Requirements in MQC & extracting Metrics.
• Responsible for assisting the Performance Team in developing the automated Performance Scripts utilizing LoadRunner.
• Responsible for API's Profiling of Web Services..
• Responsible for developing the Functional Integrated E2E Automated Testing Framework Utilizing SoapUI Pro to test the Health Check of the Env's and Business Functionality by automating the Integrated E2E WEB Services.

Environment: Java, BPEL, ESB (10.1.3.3.1 ), Oracle (10.2.0.4),JavaScript, SQL Developer 2000, XML, XSL Web Services, Mercury Quality Center 11.52, SOAP UI Pro 5.1.2, BPT, Web Logic, Fiddler2 Capture, Splunk 5.0.2, UNIX Shell Scripts, SOA Suite, ApacheWebLogic, Tomcat, Web sphere 5.1,Oracle 9i,Load Runner 8.0,GIT,CruiseControl 2.8.4, Jenkins 13.11, Hudson 3.1.2,Jira 5.1

Senior QA Engineer

Confidential, Dallas, TX

Responsibilities:

• Specialized SOA Testing of SOA Architecture, Web Services
• Business Requirements Analysis & conducting Joint Requirement sessions with the client
• Setup and Install Tools: SoapUI Pro 3.6, BPT, Load Runner
• Analyzing the Issues &Scripts utilizing the Fiddler Capture tool.
• Projects structure set up in Soapui Pro 3.6
• Responsible for Functional, Integration Testing and Performance testing of Web Services
• Development, Test Planning and Test Execution of test scenarios & test scripts with Test Data in SoapuiPro and Producing test results and metrics
• Configuring and performing the Load Testing in Soap ui Pro
• Developing and giving presentations for training all the teams which include Soapui Pro 3.6 Features, complex Groovy scripts, Complex sql queries, Complex & dynamic Assertions
• Assist the management in deciding the right and enhanced tools for testing SOA Architecture, Web Services and Performance testing.
• Mentor, Train, Assist all the testing and development teams in developing, Implementation and testing the independent & integrated web services for Confidential Office (ex: Center Services, email, Catalog services, Authentication, Account Services,GTN, SKU ), Knowledge of web services, how to test web services, Web Services Implementation, Performance testing utilizing LoadUI feature within SoapUI Pro), WSDL’s, Class Libraries

Environment: JavaScript, SQL Developer 2000, XML, XSL Web Services, Mercury Quality Center 9.2, SOAP UI Pro 3.6, BPT, Web LogicFiddler2.

Senior Quality Assurance Analyst

Confidential, Richardson, TX

Responsibilities:

• Responsible for Functional / Regression and Database Testing of Web Services Testing.
• Responsible for developing the CHL’s for multiple CR’s which include SOA Activations, Payments, eWallet for multiple Release R4.0 & R4.1
• Responsible for mentoring all the different Team Members, client regarding SOA Architecture and implications involving all the modules in R4.0 & R4.1
• Responsible for Analyzing the Requirements and developing the Business Scenarios for Web Services of different modules
• Responsible for Test Planning--Developing the High Level and Detailed Level Test Cases (xml web services Scripts ) in Soap UI for Business Scenarios.
• Responsible for Test Execution----executing the Test Cases in Soap UI.
• Responsible for Providing Reporting Status (Test Case Development, execution and Project status) to Immediate Management.
• Responsible for Analyzing/Debugging issues utilizing the Fiddler Capture & Splunk Tools.
• Responsible for Developing the SQL Queries.
• Responsible for Defect Tracking and Defect Resolution using TFS (Logging Defects, Coordinating with Development Team for solving the defects)

Environment: Windows XP, IE7, JavaScript, SQL Server 2005, XML, XSL, HTML, Web Services, Rational Test Suite, SOAP UI Fiddler Capture, Splunk.

Senior Quality Assurance Analyst

Confidential, Dallas, TX

Responsibilities:

• Responsible for Functional / Regression and Database Testing of Penson Integrator Web Services Testing.
• Responsible for Analyzing the Requirements and Business Scenarios for Web Services of different modules(Equities, Options, Complex Options, Margin Maintenance, Balance-RT, Conditional Order, Position).
• Responsible for Test Planning--Developing the High Level and Detailed Level Test Cases (xml web services Scripts ) in Soap UI for Business Scenarios.
• Responsible for Test Execution----executing the Test Cases in Soap UI.
• Responsible for Providing Reporting Status (Test Case Development, execution and Project status) to Immediate Management.
• Responsible for Developing the SQL Queries.
• Responsible for Defect Tracking and Defect Resolution using TFS (Logging Defects, Coordinating with Development Team for solving the defects)

Environment: Windows XP, IE7, IE8, FF3.0, ASP.NET, JavaScript, SQL Server 2005, XML, XSL, HTML, Web Services, Legacy (DB2)TFS, SOAP UI

Senior QA Engineer (QA Lead / Sr QA Analyst)

Confidential, Austin, TX

Responsibilities:

• Scrubbing and Analyzing the Business Requirements Documents, Technical Specification Documents, Use Cases, Architectural Documents, prepare the Technical Questionnaire on Analyzed documents and work with Requirements and Development Teams for Clarifications
• Work with Requirements team in providing Architectural /Technical /Functional Flow information for issues identified and work for solutions
• Identifying the involved methods /resolve issues /Analyze the identified issues utilizing Fiddler Capture, Splunk
• Identify Missing Requirements.
• Identify, Acquire and Test the Test Data needed in each environment Thru Web Service, Application, SOAP UI and DB
• Create and provide reports for the management for status and synchronization meetings.
• Co-ordinate with all the Teams involved in the project for Issues and work for resolutions.
• Responsible for co-ordination and moving the projects to meet the Timeframe.
• Responsible for conducting daily Synchronous Calls for all the teams involved for 14 projects.
• Responsible for training and support QA Resources.