OBJECTIVE:

Senior level IT professional with strong testing, troubleshooting and scripting skills seeking an opportunity where I can utilize my technical skills for the benefit of the project and team while continuing to grow my skills. I love working and playing with technology and have always been curious about how technology works and what the next new thing is. I did take a detour getting into the technology field, but I now bring my well - rounded work experience to the technology arena.

SUMMARY:

• Full understanding of SDLC (Software Development Life Cycle).
• Good understanding of test methodologies and process: U-model, Waterfall, Agile.
• Troubleshooting support, gathering logs and network captures (pcap), determining the severity and relevance of issues, determining the root cause of issues and escalating as necessary.
• Participated in multiple product releases.
• Performed smoke testing during deployments (sometimes during night hours).
• Effective time management skills. Prioritize work and multiple tasks across many assignments.
• Strong analytical and problem solving skills.
• Excellent verbal and written communication skills.
• Basic understanding of SQL. Edit, modify and run commands.
• OMA API testing (Open Mobile Alliance standards).
• Work closely with Network Architects, Developers for resolution of issues discovered during testing.
• Telecom experience, GSM/UMTS/LTE 2G/3G/4G, IPME RCS messaging.
• Reviewing, Editing and Coding - Maintaining and updating API test scripts in python.
• Automation of GUI test cases using Java, Eclipse, TestNG and WebDriver.
• SoapUI (Setting up Projects and Parameters, modifying and running scripts).
• Working knowledge of Linux (using Putty or ssh, Virtual Machines).

WORK EXPERIENCE:

Software Test Engineer

Confidential, Redmond, WA

Responsibilities:

• Creation of Test Cases in HP Quality Center from specs and other documentation.
• API testing via python scripts (validated HTTP Requests/Responses).
• Network captures using tshark/Wireshark.
• Analysis of pcaps for troubleshooting bugs and other issues found during testing.
• Assisted with testing and troubleshooting connection issues (certificates, 2-way ssl, firewalls, network routing).

Tools:

• HP Quality Center
• Wireshark, WinSCP, Cygwin, Putty
• Python test scripts for testing APIs - mainaining and running
• Linux - virtual server, ssh, openssl, certs

Mobile QA Engineer

Confidential, Bothell, WA

Responsibilities:

• Creation of Test Cases in HP Quality Center from specs and other documentation.
• Web Services testing (Parlay X, PXDC, PXTL).
• Network captures using WinPcap/Snoop.
• Automation of GUI test cases using Java with Selenium WebDriver and Eclipse.

Tools:

• HP Quality Center
• WinPcap, Wireshark, SoapUI, Putty
• WebDriver, Selenium, Eclipse, Firebug

QA Field Test Consultant

Confidential, Kirkland, WA

Responsibilities:

• Execution of test cases and creation of defect reports in JIRA.
• Triage and Regression of defects.
• Flexibility of working hours to work with teams in Atlanta, Israel, Australia, UK and elsewhere.
• Worked remotely with devs and Network Engineers over the phone, conference calls and over Skype/chat.
• Tested new wireless network (AIO or Cricket) using android devices and several apps.
• Verified and tested subscriber data integrity for migration of subscribers to new HLR for several IOT customers.
• Verified bug fixes, in some cases looking Confidential Java source code changes using Jira and Fisheye Perforce.

Tools:

• JIRA, HP Quality Center
• Remote Desktop, MS Windows 7, Android, iOS
• SQLdeveloper, SoapUI
• MML commands over WebLMT access to Huawei HLR
• HLR access - NSN, Tekelec, Ericsson, Huawei
• Jasper Control Center

Software Test Engineer

Confidential, Kirkland, WA

Responsibilities:

• Became Subject Matter Expert on Confidential & Confidential Messages project (“Encore” cloud-based messaging service) within a few months.
• Testing of Encore application on Android devices (Samsung, HTC, Motorola, LG) and the related website on the PC.
• Testing of SMS, MMS, and syncing of messages between device and PC.
• Mobility lab testing - working on Edge, HSPA+, LTE.
• Involved in Test prep, accounts configuration and setup.
• Requirements review, gap analysis, creation of test cases from requirements and from user stories.
• Execution of test cases and creation of defect reports.
• Triage and Regression of defects.
• Coordinated test efforts with outside and offshore test teams in India and Texas.
• Flexibility in working hours to match schedules of vendors and other teams spread across different time-zones: East Coast, Israel, Asia.
• Participated in conference calls and communication with network architects, devs and PMs.
• Automation testing using SoapUI and Sikuli. Edited and modified test scripts in Eclipse using Java.
• System Integration Testing, Customer Acceptance Testing, FFA, UAT, E2E .
• Problem solving skills - identifying and troubleshooting problems encountered during testing including network related issues in Confidential & Confidential lab network. Escalated the issues as necessary to the correct teams for resolution.
• Capturing Network traffic using Wireshark or Fiddler2 to narrow down and identify network issues.

Tools:

• Wireshark, Fiddler, Firebug
• HP Quality Center
• Virtual PC, VMWare Player, VirtualBox
• Android SDK, Dalvik Debug Monitoring Server (DDMS),
• Android, iOS, MS Windows 7, OSX in VM and Linux in VM
• Cmd line interface tools, tracert,
• Microsoft Office (Word, Excel, PowerPoint)
• SoapUI, Eclipse

Delivery Driver

Confidential, Kent/Auburn, WA

Responsibilities:

• Work responsibilities/commitments doubled in five years.
• Responsible for delivering and picking up parcels on a daily basis with minimal to no supervision.
• Responsible for maintaining truck in working order, pre-trip and post-trip inspections.
• Responsible for communicating and coordinating with customers other drivers, especially during holidays and extreme weather conditions.

Security Guard

Confidential, Auburn, WA

Responsibilities:

• Responsible for perimeter patrol and access control.
• Flexible with schedules when requested.

Food Processor

Confidential, Cleveland, TN

Responsibilities:

• Responsible for maintaining break schedule for my team in Work area.
• Responsible for inspecting for quality and packing/packaging.