SUMMARY:

• Over 9 years of extensive hands - on experience in IT industry specializing in Quality Assurance & Software Testing of Web Applications, Client/Server applications, Middle tier, Database Tier & devices/firmware.
• Over 5 years of leadership experience working as a QA lead/manager and handling end to end testing of large, complex, business critical projects for fortune 100 corporations with QA team sizes ranging from 3 to 10 and extended team sizes of 60+.
• Experience working with and managing offshore resources in India.
• Proficient in Automated as well as Manual testing with expertise in various domains such as Telecom, Healthcare & eCommerce as well as testing Confidential and Confidential applications.
• Deep experience in end to end testing of eCommerce platforms including major modules such as PIM (Product Information Management), e-Store, Cart, CMS (Content Management System), Order/Inventory management, Payment gateways etc.
• Proficient in writing & executing Selenium WebDriver automation scripts in Java for testing web applications across a variety of browsers.
• Thorough understanding of end to end backend testing including testing APIs, Database systems and scheduled Jobs.
• Proficient in various aspects of Software QA process e.g. creation and maintenance of Test Plan, Test Cases and Test Traceability Matrix, through analysis and understanding of user requirements etc.
• Experience in conducting different types of tests like Functional, System, Integration, BVTs Regression, Performance, Load, Data and User acceptance testing (UAT).
• Familiarity with various software development methodologies including Waterfall, Scrum/Agile, and Kanban.

TECHNICAL SKILLS:

Automated Testing: Selenium WebDriver, Quick Test Pro/UFT, Load runner.

Bug Tracking & Test case management Tools: JIRA, TestRail, Quality Center, PR Tracker, Bugzilla, Microsoft Excel.

E Commerce & CMS: Adobe CQ5/AEM, Oracle ATG, Endeca, BCC, PIM, Workflow manager.

Tools: Fiddler, FireBug, FirePath, Browser Dev tools, BrowserStack, RoboForm, XMLSpy, MS Office & several VZW internal tools.

Web Technologies: HTML, CSS, JavaScript, XML, Web Services.

Programming Languages: Java, C#, Shell Scripts.

Database: Oracle 11x/12x, SQL Server 2008/2012.

PROFESSIONAL EXPERIENCE:

Sr. Systems Analyst

Confidential

Environment : Oracle ATG, Java, Endeca, Adobe CQ5, PIM, HTML/JavaScript, Web Services/APIs, Oracle DB, Quality Center, QTP, Selenium WebDriver, JIRA, TestRail

Responsibilities:

• Lead multiple projects from a QA perspective. Performed all project activities such as planning, sizing, resourcing, scheduling, status reporting and risk management/mitigation.
• Remotely managed tasks for VDSI QA resources (India).
• Lead several process improvement initiatives to make the team efficient.
• Onboard and mentor new team members including offshore resources.
• Participated in weekly technical and status meetings.
• Review the requirement specifications and create test plans, test cases, test scripts and implementation plan.
• Write and execute regression scripts using Quick test professional/QTP.
• Write and execute manual test scripts specific to projects and for areas of the site that didn’ Confidential have automation coverage.
• Perform end to end testing that involved several system integrations e.g. PIM, BCC, Adobe CQ5 CMS, DB, Order management/automation and APIs.
• Performed API call testing and validated XML request and response in order automation
• Verified the transaction logs in the backend to debug and analyze the issues in detail.
• Worked on Point of sale (POS) system to validate orders.
• Responsible for doing Certification testing before the release to production
• Lead and/or participate in Bug triage meetings.
• Deliver high quality work on time with multiple competing priorities
• Write and help maintain an automated regression test suite built using Quick test professional (QTP).
• Currently Part of the team creating and maintaining a completely new regression test suite utilizing Selenium WebDriver.
• Executed SQL queries using SQL navigator to validate backend systems.
• Developed Test data matrix for automated test scripts for data and API validation.

Sr. QA Analyst

Confidential

Environment : QTP, Mercury Quality center, Clear-Quest, Java, JSP, XML

Responsibilities:

• Write test cases based on requirements in Mercury quality center
• Execute test cases from Quality Center and log defects in clear-quest.
• Participate in triage meetings and work with the development team to ensure testing issues are resolved by providing defect reports.
• Plan the test cycle for Order gateway as it could take anywhere between 2-3 days for testing one order because of multiple manual steps and batch jobs involved.
• Running the scheduled jobs on test environments for backend data updates to simulate production like scenario.
• Execute automated test cases from QTP and analyze results for defects.
• Interact with other teams like Dev, BA, WMS etc for timely execution of test cycle and regression testing
• Responsible for doing Certification testing before the release to production

Test Engineer

Confidential

Environment : Unix, C++, Firmware, Bugzilla, Test Director.

Responsibilities:

• Reviewed and understood a large number of test cases developed based on Confidential guidelines and suggested important modifications to them.
• Tested configurations 501-1.1, 505-1.0.1 as per the test plans and logged bugs in bugzilla.
• Performed on the fly testing for above configurations and found critical bugs related to Alarms, Notes and TSM connection modules.
• Perform black box and regression testing.
• Participate in triage meetings and work with the development team to ensure testing issues are resolved by providing defect reports.