OBJECTIVE:

Meticulous Manual QA Tester committed to adding value to the end - product through detailed quality assurance testing. Adept at identifying issues with product design through subjective assessment and comprehensive analysis. Specialize in applying a sound knowledge of various technologies to ensure optimal quality.

SUMMARY:

• Over all experience is 10 years but in testing around 3.5 years of experience as a QA Tester.
• In depth knowledge of Software Development Life cycle (SDLC), including Requirement Gathering, Business Analysis, System Test Planning and Execution.
• Experience in Travel Industry, Health Care
• Working experience in testing life cycle: Functional Testing, Regression, Integration and System Testing, End-2-End Software.
• Worked on Build Verification, various testing types such as - Positive, Negative, Smoke, Functional, Integration, System, Regression, User Acceptance, Backend and End-to-End Testing.
• Worked on Defect Management Process, Issue Identification, defect logging and verification, agreeing resolution path.
• Experience in writing SQL queries for Database Testing using SQL Management Studio
• Experience in Preparation and execution of Test Cases.
• Worked in Agile Environment within Sprints, creating tasks and acceptance criteria
• Created Requirements Traceability Matrix. (RTM)
• Versatile team player with good analytical, communication and interpersonal skills, self-driven, self-motivated.
• Around 5 years of .experience as an SAP Basis Administrator
• Interested in learning new technologies as needed and implement the same on the fly.
• Excellent communication, interpersonal, intuitive and analytical skills.
• Proven ability to work efficiently in both independent and team work environment.
• Experience in documentation of issues and functional modules.

TECHNICAL SKILLS:

Testing Tools: ALM, JIRA, RALLY

Database Tools: SQL Server 2008, 2012, 2014

Other Tools: Ms Word, Excel, Power Point

Operating Systems: Windows 7/10

Languages: C,C++

PROFESSIONAL EXPERIENCE:

QA Test Engineer

Confidential, Irving, TX

Responsibilities:

• Performed QA tester role as at Confidential .
• Recognized for developing excellent test plans/scripts and rapidly discovering defects.
• Contributed to high-reliability technology releases as a result of thorough testing that helped maintain Confidential ’s industry-leading sales ranking, market share and customer-satisfaction rating. Employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.
• Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices.
• Analyzing the Requirements from the Business Analysts
• Participating in preparing Test Plans for the Confidential website.
• Preparing Test Scenarios
• Preparing Test Cases for module, integration and system testing
• Preparing Test Data for the test cases (used Excel for data)
• Preparing Test Environment to execute the test cases
• Executing the Test Cases
• Defect Tracking using Jira
• Preparing Summary Reports
• Preparing Lesson Learnt documents from the previous project testing experience
• Preparing Suggestion Documents to improve the quality of the application
• Communication with the Test Lead / Test Manager
• Conducting Review Meetings within the Team

SAP Basis Administrator

Confidential

Responsibilities:

• Responsible for system administration and support of technical architecture, including Basis support of SAP NET WEAVER and BW platforms, with the goal of providing excellent system reliability, performance
• Provide SAP Basis administration Support, Performance monitoring &tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime Involved in the installation and configuring of Solution Manager 4.0,
• Worked on the Solution Manager 4.0 for the monitoring purpose and for generating Early watch Reports etc.
• Provide SAP Basis administration support, performance monitoring & client copy functionality, NET WEAVER installation/kernel upgrade, performance analysis and memory/buffer management, spool administration database backup/recovery, database export/import, SAP and Oracle installation, technical documentation, and troubleshooting (problem reporting andresolution).

Confidential

Support Engineer / QA Analyst

Responsibilities:

• Work with the Quality System procedures which affect the quality of products or services provided to Confidential customers.
• Worked for 2 years as a QA Analyst at the Confidential Test Organization to test the general Confidential tool.
• Process all customer and employee orders and returns by email in Confidential tool.
• Provide technical service support of all supported products assigned to me. Interface directly with the customer, to address and resolve technical issues.
• Maintain Service Request database, documenting all interactions with customers.
• Create and maintain information in approved databases as defined by department procedures.
• Process all customer and employee orders and returns by email in Confidential .
• Interface with Sales and Field Organization (Domestic), Shipping, Manufacturing, Inventory Control and Finance to coordinate and ensure delivery of product.