Quality Assurance Manager Resume
Houston, TX
SUMMARY:
Professional consultant, team player and subject matter expert with over 10 years’ experience in Quality Assurance, Software Testing, Client Services and Database Management. Expertise in analyzing and enhancing information systems to maximize efficiency and mitigate risk.
TECHICAL SKILLS:
Operating Systems & Applications: Microsoft/Linux Operating Systems, VMware, Confidential ProLiant Servers & Storage Technologies, (IPv6, IPv4, Cisco Routers/Switches, Waterfall & Agile software development, SAP
Languages/Applications: Microsoft Visual Basic, C#, MS SQL, HTML, JAVA, Oracle, Crystal Reports, Informatica, ASP.NET, MS SharePoint
Te sting & Diagnostics tools: Team Foundation Server (TFS), Xamarin Test Cloud, Selenium IDE, Test Manager, Bugzilla, Telerik test studio, QTP, Xamarin test cloud, JMeter, Confidential ALM Quality Center.
WORK EXPERIENCE:
Confidential, Houston, TX
Quality Assurance Manager
Responsibilities:
- Identify the test scenarios to be automated, perform data driven testing and GUI Check Points using QTP and enhance the overall functionality of the application.
- Utilize knowledge of .Net to create automation test scripts
- Develop test scripts to automate process for testing in Selenium WebDriver.
- Perform complex queries on the database using SQL and update records and validate database records as expected.
- Prepare and Implement a Traceability Matrix to show the test coverage requirements Vis - a Vis the Test scripts and Requirement Documents.
- Based on Requirement documents and Functional Specs, I was responsible for testing the APIs and creating Test scripts in Telerik Test Studio and Xamarin Test Cloud
- Document, implement, monitor, and enforce all processes for testing as per standards defined by the client. Participate in Root Cause Analysis (RCA) / problem management processes .
- Organize process improvement and daily stand ups. Involved in status meetings and send Status Report (Daily, Weekly etc.) to the PM’s, Sponsors and PO’s. Attend the regular client call and discuss the weekly status with the client.
- Prepare and update the metrics dashboard at the end of each phase/ at the completion of each projects. Ensure the timely delivery of different testing milestones.
Confidential, Houston. TX
Test Manager
Responsibilities:
- Created manual test cases based on the BRD, Test plan, Wireframes, Use cases etc. Imported and executed them in Confidential Quality Center.
- Designed and executed modularized re-usable automated scripts using - Quick Test Professional (QTP) for testing client/server, web-based n-tier applications.
- Interacted directly with the development team. Monitored, maintained and provided reports for bug tracking and defect resolution to the team and management. Carried out Black box and Gray box testing in the coding phase.
- Wrote queries to retrieve relevant data for SIT and UAT and performed backend database validation using SQL Server from Oracle and SAP database
- Tracked and prepared the report of testing activities- daily execution testing results (Burn down chart format), test case coverage, required resources, defects discovered and their status, performance baselines etc.
- Performed Load/ performance tests at the end of every release.
- Worked with PM/ BA’s to revise the Business Requirement Documents. Also, coordinated and implemented testing and quality assurance activities to ensure solution quality before deployment to production.
- Led triage of defects reported and ensured that testers followed the correct process for reporting and closing defects found during SIT and UAT.
Confidential, Houston. TX
QA Test Lead
Responsibilities:
- Involved in all the phases of the SDLC right from the Initiation phase/ Requirement Gathering to the implementation and Sign off stage.
- Gathered requirements during inception phase and performed System Testing and User Acceptance Testing (UAT) in the Stage and WIP environments accordingly
- Set up Test environment, created and executed Test Matrixes, Test Cases/ Steps and Test Scripts for System Integration Testing, Functional Testing and UAT.
- Generated test data and conducted test matrix reviews to ensure complete test coverage. Managed daily/ weekly progress reporting and defect tracking and resolution
- Involved in the development, testing and implementation of web-based electricity/ power solution utilizing C# and .NET web services to access and return transit times asynchronously from over various clients/ customers.
- Utilized Selenium IDE for web testing
- Performed regression testing by executing QTP scripts in the new build.
- Involved in writing SQL Queries to pull large volume of customer’s records from database using stored procedures, and Extraction Transformation and Loading (ETL) process using Infomatica.
- Responsible for creating and determining unambiguous User/Business/Functional Requirements and Traceability Matrix. Wrote and implemented the Test Plan , various Test cases and Test Scripts in VBScript to test performance functionalities using the automated tool QTP
- Created risk analysis and mitigation plans, status reports, and client presentations. Defined milestone deliverables and established critical success factors.
Confidential, Houston. TX
Software Test Lead Engineer
Responsibilities:
- Led a 5-man team to carry out manual testing using Confidential Quality Center 10.0 and log defects/ issues in Defect management tools: Test director and Quix ( Confidential ’s issue tracking system )
- Implemented a matrix form to write test scenarios so that one test scenario could be incorporated in one row of a spreadsheet. This enabled my team to have a large number of test scenarios in one share drive, easily verified the test coverage and added new scenarios with ease. This also reduced the time required for preparation of test scripts and maintenance of existing ones.
- Designed, developed, and executed tests to ensure reliability of Confidential ProLiant Servers/NIC Options with Microsoft, Linux, Citrix, and VMware software products.
- Carried out Performance testing using Confidential MeatGrinder Tool, IxChariot tool and SuperCharger to verify the stability, usability and performance of the NIC cards created by Emulex.
- Carried out iSCSI and FcOE storage functionality tests on 10Gbe Network Interface Cards (NIC) using Confidential DL/ BL Gen 8 servers. Carried out stress test through Multipath I/O on Windows and UNIX environment.
Confidential, Houston. TX
Quality Assurance Analyst
Responsibilities:
- Involved in the development of the Core Banking Test Strategy & SIT Test Plan. Created Manual and Automated test cases for all new sales financing application and contractual obligations software throughout the United States. My testing team successfully supported a team of eight developers and tested more than 6 applications concurrently.
- Created test plan, walkthrough, integration approach and strategy document, test cases, scenarios, conditions and scripts. Generated system test scripts for Customer Relationship Management (CRM), Contact Management and Portfolio System for Private Client Division (PCD) and Action Direct (AD), tracking positions and transactions, rates of return, capital gains, and investment objectives, other assets and liabilities including portfolio management.
- Created test scripts per system requirements using WinRunner automated Testing Tool.
- Converted Manual Test cases to Automated Test Scripts using QTP. Executed QTP scripts using Confidential Load Runner.
- Recorded and emulated data transfer between the Client and the server using Confidential LoadRunner.
- Administered Performance Testing on hand held devices that communicated with the quality control software.
- Performed repeatable load testing using Compuware QA Load to determine the ultimate performance and potential limits of the financial software system.
- Prepared Test logs after execution of Tests.
- Developed User Acceptance Test Cases (UAT)
- Developing testing paradigms and procedures for Oil & Gas Well Data Management on Windows and UNIX platforms. Created and edited UNIX Shell scripts for Adapters.
- Built/restored Test servers/ databases for testing purposes of Well Log Management systems.
- Published, implemented and managed PetrisWINDS Enterprise Test Plans, Test Cases, User Guides and Release Notes.
- Managed defect tracking process and defect database.
- Automated test scripts per system requirements using Mercury WinRunner.
- Interacted with the users to diagnose and resolve break/fix defects with Confidential .
- Using ETL processes and tools to provide access to accurate enterprise data.
- Created Crystal reports for bug tracking and customer quotations.
- Created, modified and executed precise manual test cases to business requirements for new application functionality.
- Reviewed functional and technical documentation in other to identify requirements for the creation of test plans, test cases and test scripts.
- Created test data to support application testing when required. Tracked and validated defects in an in-house tracking system.
- Supported Project Managers and other project team resources by providing status reports, completing project tasks, meeting milestone deadlines and supporting client requests.
