SUMMARY:

• Over 5 years of experience working as a business analyst for many organizations and facilities, demonstrating consistent quality work that increases the efficiency, profitability, and met the operational goals of the establishment. Also worked as a Quality Analyst and tested applications and portals locally.
• Efficiently utilized software models and methodologies such as waterfall, prototyping, Agile (SCRUM) and Rational Unified Process (RUP).
• Experienced in utilizing MS Visio, MS Project, MS Word, MS Access, MS Excel, and MS PowerPoint.
• Requirement Management Tools experience with such as DOORS and Content Management System such as SharePoint.
• Worked with bug tracking, issue tracking, project management tools such as JIRA.
• Domain knowledge of Healthcare, Insurance, Government and Financial Service.
• Strong ability to combine technical knowledge, coordination and interpersonal skills.
• Strong Communication and Presentation Skills substantiated in past assignments with developers, project managers, subject - matter experts, stake holders, system implementers, and application end-users.
• Extensive experience creating business documents including BRD’s, FRD’s, NFRD’s and DRD’s
• Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) using Rational Rose, MS Visio, and Visual Paradigm.
• Ability to gather Business and Technical Requirements from both formal and informal sessions utilizing a variety of elicitation techniques including One-on-One Interviews, Joint App Dev Sessions, Document Analysis, and Interface Analysis.
• Expertise in using Rational tools for creating Use Cases, Version Control, Defect Tracking, monitoring and extensively used the Agile and Scrum methodologies in all areas of the software development life cycle (SDLC).
• Experience working as Joint Application Development (JAD) facilitator and meetings coordinator with excellent interpersonal and communication skills.
• Experience working on SharePoint data loading/editing/publishing.
• Performed GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Advance level expertise in MS Office tools such as Excel, Word, PowerPoint, Visio, Doors, Requisite Pro.
• Utilized Atlassian tools such as Jira, Bit Bucket, and Bamboo to deploy and test scripts.
• Utilized Confluence to collaborate with cross functional teams.
• Extensive Experience in forecasting and planning, advanced excel modeling, with excellent communication.
• Reverse Engineering, Gap Analysis, Cost benefit, budgeting, and financial Analysis.
• Business Process Management, Business process analysis, Business process improvement.
• As a BA was excellent in Elicitation, Planning, Documentation, Analysis, and Verification & Validation.

PROFESSIONAL EXPERIENCE:

Confidential, Mclean, VA

Business Analyst/Quality Analyst/Tester

Responsibilities:

• Participated in all agile ceremonies including daily scrums, sprint planning, sprint backlog, sprint review, and retrospective meetings.
• Utilized confluence to initiate contact with team mates and potential stakeholders.
• Performed Data Validations using SOAP ui which executes functional and compliance testing.
• Sufficiently performed regression testing on the of the DAVE portal.
• Utilized Postman to create and send HTTP requests to validate response data and response time of APIs.
• Learned how to utilize Java to write code within the testing environment
• Tested test cases, wrote test steps, and created comprehensive test plan and tagged it in to Jira’s Zepher.
• Assisted in end-user training sessions for staff members which needed guidance.
• Completed requirement assessments using the WAVE tool to validate it meets the 508 compliance and WCAG 2 requirements.
• Performed project object data mapping which shows how data from one information system maps to data from another information system.
• Demonstrated the ability to automate testing with Selenium Webdriver and Selenium IDE.
• Utilized version control systems such as Git, portable operating systems interface such as LINX/UNIX, and integrated development environments (IDEs) such as eclipse and intelli j for writing, executing, and committing test scripts.

Confidential, Owing Mills, MD

Business Analyst

Responsibilities:

• Attended and participated in all agile ceremonies.
• Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Traceability matrix and tagging it in the Rational Requisite Pro.
• Participated in the development of Project Plan in conjunction with the Business and IT areas.
• Coordinated JAD sessions to understand the user requirements and also their system’s implementation.
• Synchronized and prioritized relevant defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Understood business goals, business context, and translated them into technical specifications.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process.
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.
• Maintained documentation related to difficulties, complexities and anomalies that may arise during the extraction, transformation, and loading (ETL) process.
• Assisted in task coordination and change management procedures for requirement changes.
• Regularly followed up with Development Team to discuss discrepancies identified during testing.

Project Coordinator/ Business Analyst

Confidential, Silver Spring, MD

Responsibilities:

• Facilitated and conducted Scrum, Joint Application Design (JAD) and Joint Requirement Planning (JRP) sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team.
• Conducted surveys with the help of SMEs to acknowledge the requirements and to identify needs of various end business users.
• Worked in an Agile environment where piecewise enhancements were made to the current state of requirements incrementally.
• Coordinated and participated Sprint Planning Meeting, daily scrum meetings and Sprint Review Meetings.
• Created user stories to document critical needs of end users.
• Constructed Process Mapping documentation for application and upload in the team link.
• Created Cross Functional diagrams to define the dependencies between platforms for Fidelity.
• Used Business Readiness to capture operational changes in business such as technological and process for the superior level of readiness.
• Used Enterprise Application Portfolio strategy for the portfolio management system.
• Coordinated the effective GAP analysis, Data mapping, and Document Analysis to evaluate legacy system with the targeted new portfolio management system.
• Used the Share point to share, communicate and collaborated the project details and information to all the team members. In addition, assisted developer to customize the new COTS portfolio system of Fidelity using share point.
• Assisted developers during the data migration from Fidelity’s legacy portfolio system.
• Maintained clarity and concise business requirements for the business users and developers and others stakeholders using the Doors Requirement management tool.

ANALYST

Confidential, Arlington, VA

Responsibilities:

• Analyzed the system from both Technical and Business perspectives and prepared Business Requirement Document (BRD).
• Gathered business requirements from SME and translated business needs in to technical specifications through requirements analysis and wrote detailed requirements.
• Conducted As-is and to-be analysis and interacted with the BPE team to bring in process improvements as this project had a dependency of other projects of the organization.
• Developed UML diagrams using Visio, UI screen shots and conducted JAD sessions with business team and IT team.
• Involved in developing UI- mock-ups for the new system implementation.
• Helped develop UML diagrams using Visio, UI screen shots and conducted JAD sessions with business team and IT team.
• Created and maintained Requirements Traceability Matrix (RTM) and User Interface Specifications Document (ISD).
• Was part of the Plan management project- a sub project the entire RS-redesign project and worked closely in preparing the business need and corporate goal, assisted in risk prioritization and coming up with assumption for the sub-project.
• Worked in developing the UAT plan and Test scripts with the requirement manager.
• Worked with the QA team in generating Test Plan, Test Strategy and Test case documents.

Environment: SDLC, MS Access, UML, SQL, MS Project, MS Office

Office Business Analyst/Manager

Confidential, Silver Spring, MD

Responsibilities:

• Developed IT strategic vision and drove key for the establishments’ objectives.
• Experienced with setting up an EMR for the physician’s office.
• Utilized industry standard codes such as ICD 9 to help facilitate the billing process.
• Analyzed the office technology usage and determined the best course of future purchases.
• Collected, data analyzed trends, and created reports as requested such as Progress Notes for patient’s charts.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, specialty doctors, patients, and medical experts.
• Conducted activity-bases analysis of office processes and made recommendations based on the findings.
• Scheduled and attended minute meetings for the doctor, pharmaceutical company representatives, and all others.
• Served as operating system expert and provided technical support for the office and the patients.
• Developed and managed patients’ blood work reports while providing patients with guidance on what their blood results meant.
• Utilized analytical skills to create a solution for any problem that needed to be resolved.