PROFESSIONAL SUMMARY:

• Over 10 years of experience in the IT profession as a QA Tester/ Analyst which includes diversified experience in Manual and Automated testing of Web and Client - server applications on Windows and UNIX environments.
• Proficient in software testing methodologies like Agile and Waterfall using various tools and techniques.
• Strong understanding of Software Development Life Cycle (SDLC) in various business domains like airline, healthcare, telecom, finance etc.
• Expertise in Front end testing (functional and GUI) and Back end testing (database),
• Experienced in requirement analysis reviews and working sessions to gain understanding of project requirements and system design.
• Extensive experience in developing Test strategies, Test Plans, Test scenarios, Test Cases for both manual and automated tests
• Ability to think outside the box when writing test plans/test cases.
• Ability to define an approach and strategy to the validation process and direct the project team members in the same direction
• Strong experience in Requirement Management, documentation, report analysis, business analysis, work flow design.
• Doing security testing using API, rest client and Soup UI message on Java and .Net application.
• Experienced in smoke testing, end to end testing, regression testing, integration testing, staging, testing, staging with a production schemas, production testing, dry run, black box, and white box.
• Extensive experience in implementation of change request process and defect management process
• Experienced in developing and testing dynamic, database-driven applications with web interfaces
• Hands on knowledge of System-integration, functional, regression and end to end testing.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.
• Ability to balance multiple tasks simultaneously and transitioned between projects
• Versatile team player with excellent analytical, presentation and inter-personal skills.

TECHNICAL SKILLS:

Testing Tools: Mercury Suite - QTP, JMeter, Loadrunner, Selenium, Silk Testing, QA Complete, Collabnet (CTF), Soup UI, API rest client

Defect Tracking Tools: Test director, Quality Center, JIRA, Bugzilla, Rally.

Scripting Languages: SQL, TSL, UNIX shell script, Java, Dat NET, C Sharp

Web Languages: JSP, ASP.NET, HTML, XML, UML, IVR

Programming Languages: Java, Python, UNIX Shell Scripting

Database: Oracle, MICROSOFT SQL Server

Operating Systems: MS DOS, Windows 10, Windows 7, Windows Vista, UNIX

Other: J2EE, IIS, MS Office Suite, Agile, (LockBox), UAT test cases, OOP/OOA principles, SalesForce, Incident Management, ServiceNow Ticket.

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Lead QA Engineer

Responsibilities:

• Maintain the Test Automation framework using Selenium and FitNesse using Java and Javascript
• Develop Integration and System test cases using HP ALM
• Use FitNesse to create automated test cases based on core fix scenarios that were executed during every iteration
• Use Java to create methods and actions in Fixtures required for FitNesse tests
• Ensure that project team is delivering value to the customer
• Collaborate with Product Owners/Business Owners and team to write acceptance criteria
• Coordinate project team’s testing strategy for user stories
• Manage turn over to operations for testing artifacts at release
• Mentor QA team on project to improve skills and assist in career development
• Facilitate/promote communication across disciplines on project team
• Participate and contribute to BA/QA Community of Practice
• Security testing using postman and rest client
• Using Soup UI testing to validate Java application

Confidential, Dallas, TX

Senior Quality

Responsibilities:

• Automated applications which were built on Angular JS UI using GEB & Spock framework with Groovy
• Designed the Test Automation framework using GEB & Spock using Groovy.
• Automated the REST based services using Groovy HTTPBuilder & Spock framework
• Prepared and executed performance scripts using Apache Jmeter
• Investigated and provided troubleshooting assistance for performance problems in a lab environment
• Developed and implemented load and stress tests and presented performance statistics to application teams and provided recommendations on how and where performance could be improved.
• Developed Integration and System test cases using JIRA
• Defined an end-to-end continuous integration workflow using Jenkins
• Reviewed Error log files in UNIX by using Putty
• Deployed local Dev boxes using Putty and WinSCP
• Using Soup UI testing to validate the booking system on southwest airline

Confidential, Dallas, TX

QA Engineer

Responsibilities:

• Evaluated and tested new or modified software products, Business Systems Software, QA management, and Cash Systems
• Provided breakdown of QA tasks and time estimates for sprint planning
• Participated in and provided input to user stories estimation and technical design review meetings
• Developed and documented test strategy for sprints
• Developed, maintained, and executed manual test cases
• Identified, analyzed, and reported test results
• Reported, tracked, and monitored defects in the defect tracking system Rally
• Supported the QA Automation Engineer by writing and/or editing test cases and executing automated test suites
• Provided input in developing Quality Assurance standards
• Worked in a highly collaborative environment with a team of QA Engineers, software developers, project and product managers
• Utilized strong knowledge of quality assurance methodologies, standards, and best practices
• Utilized strong Black Box testing experience with complex and functionality-rich systems
• Gained an understanding of database schemas and querying tools (ie, SQL)
• Gained an understanding of programming language concepts with the ability to write programs
• Provided strong analytical, technical, and detail-oriented expertise
• Involved in Dry run, Smoke, and end to end testing
• Involved in staging and into the production when staging was done.
• Performed integration testing and regression testing.
• Used JMS messages (Hermes tools), SOAP UI and Selenium to test the redemption point on Java application.

Confidential, Dallas, TX

Production Support

Responsibilities:

• Worked as a member of a group who Supported Large Data Center consisting of nearly 108 servers including Solaris 2.6,8,9 and Windows NT/2000.
• Participated in Installation, Administration and Maintenance of multiple high-end servers including Solaris 2.6,7,8 and Linux 9/7.0 and Windows 2000/2003.
• Added disks and disk groups, created plexus, disk groups with VERITAS volume manager.
• Utilized experience with Loadrunner, test scripts and black box, backend testing, and OOP/OOA principles.
• Worked with Disk mirroring for root and other file systems on EMC Symmetric disk arrays.
• Worked with Sun Clusters for high data availability
• Performed Server log and Domain log monitoring, App Deployment, WebLogic performance tuning.
• Configured JVM parameters like maximum and minimum heap size in Web Logic startup scripts
• Performed Starting, stopping and clearing the cache of Web Logic servers.
• Monitored the application servers with the help of Site Scope and also wrote UNIX scripts that sent an email/page whenever something failed using QTP
• Deployed and configured various environments like Production, Staging and testing on a single Server and a cluster of Servers.
• Fine-tuned JDBC Connection Pools with Initial and Maximum Capacity to the same value in production systems to avoid creating new connections on the fly during load spikes Monitoring and Troubleshooting with System Status
• Performed Installations, Troubleshooting, and Configuration of PC Hardware, and Software Multiple Domains Configuration, IP Address policy establishment. DNS, Name Services, DHCP. .
• Automated and scheduled backups on all UNIX machines using shell script.
• Used create new file systems, mount file system, monitor free space, disk usage, locating files, checking & clearing log files, administration and monitoring of disk based file system.
• Developed task plan for different Change Management Activities (CA) and actively participated in implementing them.
• Participated in code drops for different domains like Business services, Data services, Flow, Adapters, Vecap and Vassip.
• Created IR's for different issues and followed up with responsible groups and closed on completion.
• Supported different production issues related to high CPU usages, Disk capacity, Fatal Error, and Configuration files
• Worked with Web Logic console environment to Deploy and Redeploy the code.
• Identified CMMI Level 3 process/training gaps
• Implemented changes/improvements to address CMMI Level 3 gaps
• Performed server checks and Health checks.
• Executed Stress test scripts to check performance
• Participated in monthly releases and attended Business Validation Meetings during the Release time.
• Performed GUI kit installations and resolved issues related to GUI kit.
• Participated in team meetings and coordinated with development team to resolve critical issues.