SUMMARY:

• Over 8+ years of experience in IT industry with emphasis on Quality Assurance & Software Testing includes Test Plan development, Test Case design & Execution, Metrics collection and Status Reporting.
• Experience in all Phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), Bug Life Cycle and Methods like Waterfall and Agile.
• Strong analytical and QA/testing skills, capacity for work and diagnostic ability, gathering different kind of project requirements.
• Experience with QA Methodology and QA Validations to ensure Quality Assurance and Control.
• Strong Experience in Testing Client Server applications, Web applications using both Manual and Automated testing tools.
• Performance Testing, Stress Testing and Regression Testing of Web and Client/Server based applications.
• Succeeded in development of Test Plans, Test Scripts, Test Cases and executing them.
• Extensive experience in developing complex SQL queries for data validation.
• Expertise in documenting defects with high level of detail, accuracy, and informative re - creation steps using Quality Center and Zoho.
• Involved in testing applications using testing tools such as Quick Test Professional, Selenium WebDriver.
• Monitored the performance of applications using Load Runner
• Defined Testing Strategy for GUI/Usability and Types of testing for each product and project.
• Initiated various processes to increase productivity of QA Staff.
• Have extensive experience in Web and Mobile based (client-server and N-Tier) applications. Proficient as Mobile App tester in testing Web applications and Mobile applications on iOS and Android Platforms.
• Strong Knowledge on latest Testing tools and frameworks like Appium, Cucumber and Maven.
• Involved in SQL Server Integration Services in creating Packages and deliver client requested files.
• Proposed and implemented semi-automated standards, procedures and tools on designated work streams to replace its manual processes.
• Involved in client innovations for research and development using Business Analytic tools like Power BI and Data Studio to build reports and dashboards representing data in different graphical forms.
• Experienced in working with Excel sheets, like loading data in and out.
• Expertise in creating Macros and used for data validation.
• Involved in building, analyzing and testing of Emails using Litmus tool for popular Email Clients.
• Responsible in creation and maintenance of QA Test Plan for all projects and/or work streams assigned.
• Experience working with offshore teams. Ability to work on multiple projects which are in various phases of the system development lifecycle; and the ability to work in a rapid pace environment.
• Excellent analytical, problem solving and interpersonal communication skills along with a good attitude for learning.

TECHNICAL SKILLS:

Programming Languages: VBScript, JavaScript, C, C++, T- SQL, HTML, JavaScript, XML, CSS

Testing Tools: Selenium WebDriver, Quick Test professional (QTP), Load Runner, Appium V1.7.2, Cucumber, Maven

Defect Tracking Tools: HP Quality Center (QC), Zoho

Open Source Tools: Selenium IDE, Litmus (Emails Tool)

EFM Tools: Medallia, Qualtrics, QuestBack

Mystery Shopping Tools: Sassie, Shop Metrics

Interactive Data Visualization Tools: Power BI, Google Data Studio

Frameworks: Nunit, Junit

Operating Systems: Windows XP/2000/NT/98/95, UNIX and MS DOS.

Databases: SQL Server 2014/2012/2008/2005, MS-Access

Technologies: Java, .Net

Version Control Tools: Tortoise SVN

Suites: Adobe, MS Office, SnagIt, Snipping Tool

PROFESSIONAL EXPERIENCE:

Confidential, Piscataway NJ

Sr. QA/Programmer Analyst and Technical Test Lead

Responsibilities:

• Created Test plans, high level test scenarios, test case construction, test estimates and resource estimates.
• Involved in SQL Server Integration Services in creating Packages by configuring SQL Server, Ftp and Flat File systems and deliver files through FTP.
• Performed Compatibility testing of applications for dynamic and static content of browsers using HTML Ids and XPath in Selenium.
• Designed Automated Test cases in excel and run the cases using C# as scripting language in visual studio with Selenium WebDriver and NUnit.
• Maintained Automated Test Scripts in Visual Studio for Regression testing using Selenium WebDriver and NUnit.
• Migrated and build selenium codes successfully from Visual Studio 2008 to Visual Studio Express 2015.
• Developed and executed SQL Queries to conduct data integrity testing on various reports by checking tables on the server.
• Created Macros to help validating extensive data comparison reports and Data Cleaning Rules.
• Involved in building, analyzing and testing of Emails using Litmus tool for popular Email Clients.
• Performed functional, regression, compatibility, system and end to end testing.
• Performed user interface testing to validate CSS in surveys and portal.
• Validate Application Program Interface (API’s Responses) based on rules.
• Language translations are validated based on language selected for multiple online surveys.
• Involved in new and challenging innovative initiatives in developing of Reports and Dashboards using Power BI and Data Studio tools are well received by Internal and External Stake holders.
• Strong Knowledge in Microsoft Azure Cloud Services for developing, testing and deploying data in creating reports and dashboards in Power BI.
• Performed proof of concepts on various Mobile devices and Tablets for Blackberry, Windows Phone, Surface and IOS applications on iPad, and iPhone, Android.
• Performed cross-browser (Chrome, Firefox, MSIE, Safari) and cross-platform (Windows 8) testing of the application’s web pages.
• Document and track defects as well as produce detailed reports using defect-tracking tools such as Zoho.
• Excellent experience with source version control tools such as Subversion (SVN)
• Coordinated efforts between development teams and offshore test team. Standardized QA standards and practices across teams where possible.
• Performed Training sessions to offshore team to improve QA Standards and Testing procedures in documentation preparations, Excel Functions, Basic and Dynamic SQL Scripting.

Environment: SQL Server 2014, Zoho, Selenium WebDriver, Visual Studio Express 2015, NUnit, Eclipse Neon, MS Office Suite, Medallia, Qualtrics, QuestBack, Power BI, Data Studio, Litmus, Snipping Tool.

Confidential, Cranbury, NJ

Sr. QA/Programmer Analyst

Responsibilities:

• Analyze Business and Functional requirements documents and pin point product design and/or specification discrepancies between the functional requirements versus the implemented product.
• In-charge of creation and maintenance of the QA Master Test plans after review of QA Manager for designated work streams.
• Propose and documentation of testing procedures and standards to newly developed applications, functions/modules or other assigned work streams (e.g., synchronization process, data conversions) whenever required.
• Perform testing of various EFM based application projects for both complex survey design features and in advanced portal reporting with statistical analysis and Centralized Panel System.
• Propose and implement semi-automated standards, procedures and tools (SQL SPs) on designated work streams to replace its manual processes.
• Analyze, design, develop and implement automation structures for testing web based survey and portal reporting applications using Selenium IDE.
• Write Complex T-SQL queries and QA maintainable Stored Procedures to perform intensive Back End Data Integration verification.
• Validate Sql Jobs for accuracy in scripts used by CS team to analyze the survey data.
• Performed functional, regression, compatibility, system and end to end testing.
• Performed user interface testing to validate CSS in surveys and portal.
• Performed browser compatibility testing in IE6/7/8/9/10, Firefox, Chrome and Safari for surveys and portal.
• Performed proof of concepts on various Mobile devices and Tablets for Blackberry, Windows Phone, Surface and IOS applications on iPad, and iPhone, Android applications on different versions like Jelly Bean, Ice Cream Sandwich.
• Performed testing of surveys using Interactive Voice Response (IVR) systems.
• Language translations are validated based on language selected for multiple online surveys.
• Using Selenium IDE-Analyze, design, develop and implement automation structures for testing web based surveys.
• Created V-User scripts using Load Runner-Execute Test Scenarios and monitor the performance of applications.
• Analyze test results and document data in test reports.
• Used Zoho for reporting & resolving defects.
• Performed Smoke test for the new builds.
• Assists in formulation of functional test strategies for use by the UAT Team on new application functions and/or modules and in finding the cause of discrepancies of values found on assigned reports for release.
• Attended Status meetings and was responsible for weekly status updates.
• Involved in coordinating with Off-Shore team and get the deliverables on time.

Environment: SQL Server 2012, Load Runner 9.1, Zoho, Selenium, MS Office Suite, Allegiance, Medallia, Qualtrics, QuestBack, Sassie, Shop Metrics, Snag It.

Confidential, Cranbury, NJ

QA/Programmer Analyst

Responsibilities:

• Analyze Business and Functional requirements documents and pin point product design and/or specification discrepancies between the functional requirements versus the implemented product.
• Responsible of weekly status to show the progress of the assigned project testing effort.
• Performed cross browser applications testing and translations testing.
• Involved in testing portal reports - both front end and backend data checks using sql queries like joins, set operators, group & aggregate functions for checking the source data, target table population, survey results comparison, portal report data checks, calculations & comparisons.
• Validated Stored Procedures while performing Data Checks.
• Tested Metric Scorecards, Competitive scorecards, Verbatim reports, Online Account reports, Trend reports across various Segments and custom filters.
• Used Quality Center to manage requirements, Test Plan & Scope, Test Cases, Log/Track/Report defects and link defects with requirements (Requirement Traceability)
• Involved in preparing test cases for positive & negative scenarios for User Acceptance Testing along with Client Service team.
• Ensure the Functionally and Data integrity of applications utilizing QTP by creating and developing manual and automated Test Scripts as per business requirements.
• Created Object Repository files, Data tables, Database Checkpoints and Added Standard, bitmap, text and synchronization points in test script to check the application’s behavior.
• Vusers generation using Load Runner for testing of applications performance.
• Determined application performance and maximum, critical parameter such as Number of Users, Response Times, Hits per Second and Throughput using Load runner and created End to End scenarios for performance testing using WebLoad Controller.
• Created Monitors for Application Server, Web Server, Data base server to detect performance Bottlenecks.
• Generated various graphs of Database Monitors, Network Monitor graphs, User graphs, Error graphs, Transaction graphs and Web Server Resource using Load Runner Analyzer.

Environment: SQL Server 2008, XML, Quick Test Professional 11, Load Runner 9.1, Mercury Quality Center 9.0, Sassie, Shop Metrics, MS Office Suite, Snag It.

Confidential, Plainsboro, NJ

QA Analyst

Responsibilities:

• Involved in testing intensive Data verification using Microsoft Excel Macros functionality for the project Visa and met the client’s deadline.
• Wrote complex test scripts in SQL to execute test cases related to database for data validation and integrity.
• Used Mercury Quality Center for Bug Tracking and Reporting.
• Developed Test plan, Test Strategy report, Bug Summary Report by understanding the business rules of the application.
• Prepared Traceability Matrix to review the requirements and Test case coverage.
• Performed impact analysis whenever a new Change Request is released.
• Involved in training sessions of Quick Test Professional used for Functional and Automation testing of Web Applications.
• Interact with developers, business analysts & discuss technical problems- involved in the complete life cycle.
• Suggested Enhancements for the application and documented the same.
• Coordinated with tech lead and project manager for a daily and weekly status defects generated, defects solved, any open issues or breakdowns and deadlines.
• Performed Back-end testing with extensive use of T-SQL Queries.
• Created data base objects such as tables, stored procedures, triggers etc. and normalized tables to store the optimum data.

Environment: SQL Server 2008, Quick Test Professional, Mercury Quality Center 9.0, MS Office Suite, Snag It.

Confidential, Plainsboro, NJ

QA Analyst

Responsibilities:

• Responsible for business requirements gathering and formatting the testable requirements into test plan strategy.
• Participated in requirements, functional specifications walkthroughs and involve in test effort estimations for the findings with business analysts and senior developers.
• Executed test cases and identified high quality defects.
• Extensively used Quality Center for defect reporting and tracking.
• Responsible for analyzing and presenting the results to the management.
• Reviewed Test progress against test schedule on the basis of prepared metrics.
• Interacted with QA Management to give an update of the testing effort, understanding the any changed requirement and relaying it to the development team.
• Conducted and attended Knowledge Sharing Program (KSP) for Software Quality Assurance (SQA) team.
• Attended the Project Progress Review (PPR) meetings and was responsible for weekly status updates.
• Involved in testing custom built survey programs for different criteria’s and skip logics based on requirement documentation.
• Wrote T-SQL queries to validate data aggregation based on filter criteria in multiple reports - clicks, conversions and visits.
• Checked the data flow through the front-end to back-end and used SQL queries to extract the data from database.

Environment: SQL Server 2008, Mercury Quality Center, MS Office Suite, Snag It.

Confidential, Sanjose, CA

Responsibilities:

• Identified the requirements based on application business requirements.
• Developed test scenarios and test procedures based on the test requirements.
• Participated in Preparing Test Plans.
• Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance, and Black Box.
• Worked in the environment of Iterative model.
• Involved in analyzing the applications and developed test cases.
• Involved in developing PDR Application demonstration and tested if the application flow is working well.
• Documented errors and implemented their resolutions.
• Involved in Localization testing of PDR Application in multi-language translations.
• Provide input to the Test Manager, Project Leaders and peers regarding testing and product quality

Environment: Adobe Captivate Tool, Snag It Tool, MS Office.