PROFESSIONAL SUMMARY:

• I am an IT professional with over 3+ years of experience in performing the role of a Scrum Master and Agile methodologies. Prior to that I was a Senior QA Analyst with over 7 years of hands on experience in the field of Quality Assurance, Testing, System Analysis, and support activities using Quality Center.
• Experienced Agile PM / service delivery manager with excellent communication skills
• Experience in management of SDLC projects and agile projects using state of the art tools
• Experienced in field of application development, testing and project support
• Expert in executive reporting, project administration (PIMBOK) and service management (ITIL) related tasks. Expert in statistical analysis using Excel
• Experienced in Requirement Analysis, Use Case Design, Test Planning, Test Strategy, Test Case Preparation, Test Case Execution, Defect Reporting and Documentation.
• Experienced in testing Web based and Client/Server Applications
• Experienced in Integration, System, Functional, Regression, and User Acceptance Testing (UAT), Performance and Security Testing
• Experienced in developing Test Plans, writing Test - Scripts and Test Cases Execution, build Reports and track Defects
• Can work independently or as part of a team.
• I am a US Citizen

TECHNICAL SKILLS:

Operating Systems: Windows 95, 98, 2000, XP Professional, LINUX.

Database: SQL Server, DB2, Oracle.

Languages: SQL, html

Testing Applications: HP ALM (various versions), JIRA Defect Management ToolQuick Test Pro, Win Runner, Load Runner, Rational Clear

Quest, SOAPUI 3.0.1.:

Software Applications: MS Word, MS Excel, MS Outlook, Adobe Acrobat Reader 8.

Others: IE Explorer 11.0, Firefox, Citrix, MS Visio

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, SC

Scrum Master

Duties performed:

• Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Resolved impediments
• Protected development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Worked closely with product owner in backlog management and continuous delivery of features.
• Educated and reinforced scrum methodology and agile framework to team members and key stakeholders.
• Directed and led development team from project initiation through delivery of final product.
• Guided projects to completion on time, within scope, and on budget.
• Managed project scope to ensure delivery was compliant to scope commitment.
• Tracked and managed product backlog, burndown metrics, velocity, and task breakdown.
• Addressed problems through risk management and contingency planning.

Confidential, Columbia, SC

Sr. Systems Lead Test Analyst

Duties performed:

• Participated in gathering, reviewing and walkthrough of Requirements with the Project team and provided usability feedback.
• Participated in Static review of the design and Requirements documents before starting the test planning.
• Worked as a member of a team that was formed to come up with deciding the testing strategies and resource allotment for a number of projects, on the lines of a TCOE (Testing Center of Excellence)
• Assisted Manager in assessing individual test tasks and coordinating work with other QA Engineers, Tracking progress, and compiling results on a daily basis.
• Reported CR (Change Request) details to developers, assisted QA Management in assessing severity, and worked closely with developers to investigate root cause, and to thoroughly verify fixes.
• As a Lead Tester, prepared detailed Functional Test Plans and testing schedules for Desktop applications, Web based applications, Mobile Applications and ACD/VRU(Automatic Call Detection/Voice Response Unit).
• Executed manual test cases on IPAD, Android and iPhone from Quality Center
• Designed and executed manual test cases in HP ALM v12.2 and automated test scripts in QTP/UTF.
• Performed Functional testing including Positive and Negative Testing and manual regression testing of the Desktop and Web applications on different browsers, using HP ALM v12.2 as well as SQL queries for retrieving test data and validation.
• Performed Functional and Regression Testing for GUI validation, screen flow and layouts, data validations and full Coverage of requirements
• Performed Web Services testing using SOAPUI v3.0.1
• Performed End to End testing of Commercial, Tricare and Technology
• Support Center Desktops which included the integration of CTI (Computer Telephony Integration)
• Performed back-end testing of the data on Mainframe to validate the data displayed by the front end application, using the CICS screens
• Performed System and Interface Testing with external system for shared contracts
• Validated the code deployment in all the testing environments, viz.,
• System, QA and also in Production environment.
• Performed daily testing/defect tracking in JIRA and HP ALM v12.2
• Prepared and Delivered the testing reports on a daily basis to the project team.
• Interacted with Developers and Business Analysts in resolving showstoppers (S1 issues).
• Conducted weekly status meetings with the Business and Development teams to ensure that testing covers all areas of the application.
• Triaged the defects reported during User Acceptance Testing by the Customers before assigning the same to the development team for fixing
• Conducted periodical Defect meetings with Customer testers during the entire testing phase.

Environment: s: Java Servlets, Web Applications, DB2, LINUX, Mainframe, IE, Firefox, Citrix, QTP, UTF, SOAP UI, MS Visio, ACD/VRU (Voice Response Unit)

Confidential, Des Moines, IA .

QA Manual Lead Tester.

Responsibilities:

• Analyzed written requirements, use cases, architecture, and design artifacts to create test plans and test approach documentation.
• Wrote system and integration test cases using Test Director (also known as Quality Center).
• Utilized Test Director for creating Traceability Matrix.
• Implemented the testing schedule during the whole process of Integrated
• System Testing phase.
• Performed Functional, Integration, Positive and Negative testing.
• Led a team of 3 testers in doing the System Integration Testing of a
• Borrower Module and Investment Banking Module .
• Reported the bugs to the development team
• Conducted regular meetings with project team consisting of Business
• Systems Analyst, developer and Project Lead to discuss the list of defects.
• Validated latest changes deployed to production.
• Utilized SQL for Back-end testing.
• Triaged defect reported the client team before assigning them to the development team.
• Assisted in weekly status calls with U AT testing teams in tracking and resolving defects during IST and UAT phases of testing.
• Ensured that all possible defects were removed from the product, in both software and documentation, before it reached the customer.
• Verified data flows and connectivity between different components, which are part of the overall project Architecture.
• Verified data flows between components and interfaces based on transaction flow diagrams.
• Used standard procedure and Template for execution of test cases.

Environment: Windows 95/98/2000, SQL, DB2, Quality Center, Rational Clear Quest