SUMMARY:

• Software Quality Professional with over 12years experience in various web - based, client-server and distributed multi-tier applications deployed on multiple platforms. Manual and Automated test methodologies (ATLM) with significant experience integrating tools for project management, developing and applying QA processes and procedures, test planning and design and implementing advanced PLM solutions.
• Excellent knowledge in Software Development Life Cycle (SDLC) Methodology and knowledgeable in Waterfall, Dev Ops, V-model and Agile Scrum/Kaban methodologies.
• Impeccable Team and Project Management skills - Project planning, Estimation, Scheduling, Resource allocation as well as Risk and issue management.
• Solid knowledge and experience in designing, developing and implementing manual and automated test for Functional, Installation, Integration, compatibility, Cross-Platform, System Integration (SIT), Database Testing, End to End Testing, User Acceptance Testing (UAT) and Regression testing Enterprise Wide Solutions.
• Experience in defect tracking and reporting using ALM, JIRA and Rational Clear Quest, VSTS
• Specialized skills include Software Test Planning and Design, Requirements Management (RM), Software Configuration Management (SCM), Process Improvement, Software Quality Assurance Risk Management
• Create and define software testing architecture, which includes the key technical decisions that constrains the overall design and implementation for a project
• Hands on experience testing ERP
• Facilitate formal reviews and inspections and ensuring that they occurred when required and are conducted to a satisfactory standard.
• Specialize in project request, product documentation, review, work through and Analysis Phases.
• Experience with Onshore Offshore model
• Establish standards for test documentation and test progress reporting.
• Ability to handle multiple and concurrent projects, Team Player, Strong Interpersonal skill, excellent communicator and avid learner.
• Knowledge of TQM, CMM and Six Sigma 1, 2, 3 process implementation.

TECHNICAL SKILLS:

Languages/Scripts: VB Scripting, C#, C, XML, SQL, Java Oracle RDBMS, UNIX, Perl, Shell ScriptingSoftware

MSOffice, MSProject, MS: Visio, TOAD, XML, MS Projects

Database: SQL Server, Oracle, MS Access

Test tools: HP ALM (Quality Center 11.5), Bugzilla, Clear Quest, QTP, JIRA, Microsoft Visual Studio TFS & Test Manager, Version One, Rally, Pivotal Tracker, Nunit, Soap UI

Application Servers: Apache Application Server, BEA Web Logic, WebSphere

Middleware: EAI (MQ Series)

CRM/ERP: SAP, PeopleSoft

OLAP Tools: Business Objects, Business Warehouse (BW).

ETL Tools: Informatica Power center

Change Management Tools: IBM Turnover, Clear Case, Remedy

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Analyst

Responsibilities:

• Oversaw the administration of significant functionality changes to the Navigates application, an initiative that encompasses and integrates all the organizations strategically located natural gas pipelines and interfaces with SAP. These include Scheduling processes, Contracts, Nominations, Valuation, Invoicing and Month to month reports on all assets.
• Lead a group of team members on concurrent projects release and maintenance upgrades. Accomplished testing and implementation of over 100 Projects and maintenance releases
• Implemented test metrics to communicate Test Execution Status as well as the creation of summary reports, status and defect reports.
• Created a knowledge base on training documents, Test checklists and QA standards and Procedures
• Collaborated with the project team to ensure that QA artifacts meet Business specifications
• Planned QA activities, Test estimation, Task allocation, Test Planning, scoping, and prioritization of testing efforts based on risk assessment.
• Planned and designed test cases around User Stories for manual test executions in a lean Agile environment using VSTS
• Hands on Test execution using Functional, System, Regression, ad-hoc as well as database validation to ensure data integrity
• EDI testing to validate transmission and storage of records as required. Test validating to compare segments as well as elements and sub- elements in X. 12 files between baseline files and generated files.
• Sanity/Smoke testing on deployed code for Go/No Go decisions to deploy for test execution
• Reviewed Epic, Feature and User Stories.
• Defect tracking of reports to ensure timely escalation and resolution.
• Creation of traceability matrix

Confidential

QA Analyst/Test Coordinator

Responsibilities:

• Responsible for leading the testing effort of medium to large scale projects on mobile testing platforms for the Emerson and Nabors My wells projects utilizing Agile methodology
• Participated in improving test processes, propose new ideas on how to improve customer satisfaction and quality of product
• Planned test schedules and drove test execution activities
• Collected and analyzed data for software process evaluation and improvements, and integrates them into business processes to address the business needs
• Created test plans, test cases/scripts, and provided recommendations for test execution.
• Provided clear visibility on plans, communicate issues/risks and progress to the team and leadership team to resolve quality issues on time and keep the project schedule on track
• Co-ordinated UAT Testing with business users as well as triage UAT defects
• Defined and tracked quality assurance metrics such as defects, defect counts, test results and test status.
• Hand on testing on mobile devices, desktop as well as across a variant of operating system
• Web application/API testing using SOAPUI
• Multi-Browser and cross browser testing on desktop, portable devices and OS- IOS, Android, IE, Chrome, Mac, FF.

Confidential, Houston, TX

Onshore QA Lead

Responsibilities:

• Lead Onshore and Offshore test teams in Bangalore, India and Houston to support energy business and systems for retail energy which include Shopping Experience, an initiative that involves geo-targeted offers based on customers’ TDSP. No New Paper Conversion an initiative that provided customer the ability to use both emails and UserID whilst retiring the calls of emails from the database to CRM on web, mobile web as well as mobile applications. The initiative was also a Mobile enterprise cloud-based front-end platform designed on an agile methodology
• Establish, manage, and maintain a tailored strategic quality plan in collaboration with the business and development manager to deliver acceptable software releases.
• Work with the Project Manager in planning and execution of project activities, including: Project planning, Estimation, Scheduling, Resource allocation, Risk and issue management, Identifying and resolving dependencies, Stakeholder engagement and Support handoff.
• Analyzed the business requirements and created several Test Plans to use as a basis for testing the system
• Worked directly with stakeholders to translate business requirements into sophisticated system and reporting solutions.
• Hands on Functional Testing, Interface Testing, Compatibility testing, Stress and User Acceptance Testing (UAT), Integration Testing, System Testing, GUI Testing and Regression Testing
• Ensured the testing team performed testing in a timely manner and all changes and defects were documented accordingly.
• Coordinated test execution efforts across multiple projects and multiple platforms, IOS, Android, Windows, and across applications that interface with SAP CCS and CRM.
• Involved in testing across Cross Platforms, Cross browsers and platform independent projects.
• Performed installation, GUI, usability, functionality on Android and IOS devices whilst test on, iPhone, iPad, Samsung, Notes devices of all major IOS and Android version
• Created and executed tests on Android simulator using Android Virtual Devices.
• Developed a clear Test Plan of which test cases were developed for cross-browser (IE, Firefox, Chrome, Safari) and cross-platform (Windows 7, MAC OS X) testing in virtual machine (VMWare) environment
• Utilized JIRA as well as HP ALM (Quality Center) for project Management, Planning, Requirement Management as well as Bug and issue tracking.
• Utilized SOAP UI for API testing.

Confidential, Houston, TX

Sr. QA Analyst

Responsibilities:

• Involved in the Confidential project as a PSL Lead - the Confidential Delivery Framework (HDF) which comprised of HDF Online - an initiative in which a proposal is developed to facilitate the Confidential Sales process and Remote applications for executing and processing Sales Orders in a remote location and sending to SAP for billing.
• Methods designed with Agile, Scrum methodology for monthly iteration.
• Performed System and System Integration testing and participated in User Acceptance Testing.
• Performed Quality Control of the project on its production phase i.e. spot-checks input/output data validation, correctness of calculations, format and layout.
• Performed SAP validation for pricing elements such as Pricing condition types, Date and Document date and configuration data for configurables.
• Initiated Automation strategy using MTM’s Coded UI to create a repeatable and portable test Suite that contains a solid framework for exercising the HDF Online application
• Identified areas of potential impact as well as associated risks to maximize the quality of the final product and initiative.
• Identified weaknesses with the current Test Plan Strategy Templates and made recommendations on how those templates could be improved.

Confidential, Houston, TX

Lead IT Development Analyst

Responsibilities:

• Involved in the eSense Mobile App project. An initiative to provide customers an app that allows for account management and bill pay and to replace the existing app with a new more robust app on the IOS and Android platforms.
• Served as a focal point for business and management for testing, implementation, and roll-out support to users.
• Participated and analyzed requirements during the requirements analysis phase of the project whilst keeping track of the new requirements from the project and build.
• Analyzed user requirements, functional specs, design through liaison with Business Users, Developers and the business implementing test strategies/plans for the project.
• Provided Daily, Weekly, Monthly status reports to stakeholders
• Ensured metrics data is captured for the project and computation of testing metrics
• Hands on testing of the Mobile app on various Smartphone devices and versions - i.e. iPhone and Android.
• Control and manage daily test activities for assigned area or applications while utilizing HP Quality Center for planning, tracking and defect management.
• Design and ensure overall integrity of the testing strategy.
• Provide timely and relevant communication on test findings to key stakeholders and communicating test execution status
• Identify and prepare the appropriate data for testing and prepare the data for the test cases in partnership with business and technology leads.

Confidential, Sugar Land, TX

Sr. Analyst

Responsibilities:

• Responsible for the transitioning from HP quality Center to Microsoft Team Foundation Server (TFS) and Visual Studio Team System (VSTS) 2010.
• Responsible for HP Quality Center administration including configuration and support
• Key Contributor in providing test and build procedures for electric utility and electricity distribution power systems.
• Responsible for Setting up, configuring and administering Team Foundation server including integration with other tools such as MS Project, SharePoint and MS Excel.
• Administration of version control, Work Items and Security.
• Design, document, implement and maintain configuration management processes including version control, branching and merging and agile process.
• Participate in the improvement, documentation, communication and enforcement of quality assurance processes for software applications.
• Identify, recommend and document quality assurance and test practices .
• Research tools, methods and technology trends to support testing objectives .
• Provide training to developers, testers and project managers on Team Foundation Server and Test Manager.

Confidential, Houston, TX

Sr QA Analyst

Responsibilities:

• Worked with the project team to define and create overall testing strategy for project Red Bull framework and its entities which is part of the Big Red initiative to support multi brands - including Confidential ’s low-cost brand. A customizable website (Pennywise) was developed for users to access electronic bills, provide web support to conduct popular transactions such as Bill Pay and leverage existing SAP CCS calls to cost-effectively deliver functionality.
• Managed Requirements Traceability to Test scripts using the test management tool - HP Quality Center. Provided Quality Center Administration support covering customization of fields, user creation & authorization, creation of project databases.
• Defined test process including test activities and deliverables for Project Red bull: Online Account Management, Online Enrollment, E-bill and the Internal Support Tools release. Validated end to end business process flow and related functionality; exercised the various SAP CCS/CRM calls and parallel tested all applications side-by-side to verify expected look/feel on the project identified standard browsers/platforms.
• Developed plans and tested web sites for functionality, GUI, usability, navigation, browser and OS compatibility
• Coordinated execution of Test Cases for performing Functional, compatibility, Data Reconciliation, Performance, Security & Regression testing.
• Facilitated / Managed Internal and External Defects prioritization - Defect prioritization meetings
• Co-ordinated with business for requirement understanding, analysis, review, query resolution
• Coordinated Daily/Weekly QA Status calls to covers QA issues, dependencies and Risks.
• Preparation of Daily Test Status Reports and Weekly QA Dashboard.

Confidential, Houston, TX

Sr Software Testing Specialist

Responsibilities:

• Responsible for business and functional requirements gathering, system Integration Testing, test plan creation, test case documentation, test environment set, test data identification, test execution in quality center, defect Management in Jira integrated with HP Quality Center, user acceptance coordination for Confidential field operations solution called Bagnet. This is proprietary web-based software on an Oracle database used in the field on a daily basis to view scheduled orders, create driver routes, and mark bags as collected in the system.
• Responsible for End to End system and Integration testing, Use Case development, test case execution, functional testing, Regression testing both Manual and Automated testing with QTP, Performance testing of OCS application which is an on-board computing system used by Confidential for dispatching, routing, scheduling, and reporting. OCS is comprised of an interface between the dispatcher and the driver. Two different types of clients form the OCSD system: OCSD client: the dispatcher uses The OCSD client. This client is written c#.NET using WPF. The OCSD client interfaces with the application server by calling different web services.
• Business requirement gathering, Test environment management, Defect Management, test case development test plan creation, database validation, Use case development
• Functional and regression testing on Route Assistant solution, which is a client that is used by the driver, mounted on the truck. This is written in C#.net. It communicates with the application server by calling web service that resides on the application server. OBU uses an aircard to communicate with the application server.
• On occasion, responsible for identifying and documenting business rules and creating detailed Use Cases
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project plans accordingly and conducted project related presentations.
• Consult with Business Managers on new outbound initiatives and gather business requirements

Confidential, Houston, TX

Lead Software Testing Specialist

Responsibilities:

• Responsible for the core activities of the test effort which includes identifying and defining the required tests, monitoring detailed testing progress and results in each test cycle, evaluating the overall quality experienced as a result of testing activities for BI iReports
• Coordinated functional, system, Integration, performance, referential data integrity and regression testing, Prepared Test cases based on Technical Specification document.
• Collecting the Test data from the Business Team
• Involved in Analyzing the ER-Diagrams.
• Identified the Test Environment for Database Testing.
• Understand the database development for this project.
• Analyzed the database design.
• Preparation of database Test cases according to assigned module
• Reviewing the database Test cases.
• Perform the Database Testing when writing the Queries from SQL.
• Executed the Stored procedure when passing the valid/Invalid Parameters.
• Involved in Data migration and Data distribution testing.
• Execute the database Test cases according to release.
• Analyze the results and log the defects in bug tracking tool
• Retested resolved bugs on each build release
• Communicate with Developers and DBA