Qa Manager (program, Project And People) Resume
SUMMARY:
- Highly motivated professional with 17 years of experience as QA Lead, QA/Test Manager and Program Manager with history of leading the largest high - tech companies through advanced SDLC, Agile software development, management, implementation and operations. Mastered in all areas of SDLC for continuous process improvement and total quality management including Requirements/ Configuration/Change Management/Release Management/Audit/Metrics and reporting.
- Designed, Executed, Promoted and Maintained QA Management Strategies and Plans that align with overall company's KPIs. Experience in Test Management activities including project scoping, estimation, planning and finalization of functional specification, resource administration, & quality management.
- Played a pivotal role in delivery of Projects by coordinating, communicating and executing testing activities through entire SDLC (Initiation Phase to Closing Phase)
- Experience in developing test scenarios and test cases from product requirements and design documents. Followed the Quality Control process throughout as per industry standard. Identified and documented all software defects found during the testing in defect tracking tools like CQ, QC and ALM and retested the resolved defects by development team. Worked with all the stakeholders of the project on updating them with status of the project. Worked in customer encountered defects and issues. Worked with development team to fix the customer issues and CRs and included the missing customer scenarios in the lab. Lead the end to end testing of the databases, Operation Bridge Reporter and Application Smart Plugins.
- Experience of working, leading and mentoring teams following Agile Methodology and Waterfall model.
- Strong team builder and facilitator, foster an atmosphere that encourages highly talented professional to balance high level skills and maximum production.
- Experience in automation test frameworks and tools TestNG, Selenium. Have knowledge on Jenkins and JSON. Worked on CI/CD for OBR project in Confidential .
- Solid Experience in Automation, C, Shell Scripting, Perl Scripting, RDBMS (Informix, Confidential DB2), HP QTP, HP ALM/QC (Quality Center), RFT, Clearcase and Clear Quest, Selenium, UFT and JIRA
CORE COMPETENCIES:
- Requirements Analysis
- Quality Assurance
- Project Management
- Program Management
- Team Management
- TDM (Test Data Management)
- Test Management
- Defect Management
- Testing Methodologies
- Agile Testing
- Requirement Management Process
- Test Case preparation
- Test Execution
- SDLC
- Test Automation
- Software Configuration Management Process
AREAS OF EXPERTISE:
- Experience in Leading Manual, Automation & Performance testing projects
- Experience in Requirements Gathering, Developing Statement of Work & Change Requests, Automation Test Framework, Developing Test strategy, Defining Defect Management processes, Test Effort Estimation, Test Schedules, Traceability Matrix, Test Design, Manual & Automation test scripts, Test Execution & Metrics Reporting
- Followed the Quality Control processes according to the Industry Standard practices
- Hands on Experience in Coordinating between cross functional teams across the globe
- Experienced in complete project life cycle development including Analysis, Design, Coding, Unit Testing, Integration Testing, System Testing, UAT & Maintenance.
- Highly proficient in using the defect-tracking tools like HP Quality Center, HP ALM and Rational ClearQuest
- Involved in creating Project Software Process Handbook, Risk Plan, Task Tracking, Project Status reports (Daily, Weekly and Monthly), Training Plan, Resource Plan and Project Metrics.
- Strong problem solving, judgment and decision-making skills
- Experience in Documentation of testing procedures and processes.
- Excellent organizational skills, ability to prioritize and work independently on multiple ongoing tasks
- Good knowledge in Configuration and Change Management
TECHNICAL SKILLS:
Development Methodology: Agile, Scrum, Waterfall
Artifacts: Test Plan, Test Case, Test Summary Report, Defect Metrics, User Stories, Backlogs
Continuous Integration: Jenkins,GITHUB
Test Management: HP Quality Center, SVN, CVS, Selenium, JIRA, UFT
Defect Management: HP Quality Center, HP Application Life Cycle Management and Rational Clear Quest
Programming Languages: C, Shell Script, Perl Script
Database: Informix, DB2, MSSQL
Operating Systems: Linux, Windows 3.1, windows 95, Windows 98, Windows 2kWindows 7, Windows 10, windows 2008.
PROFESSIONAL EXPERIENCE:
Confidential
QA Manager (Program, Project and People)
Responsibilities:
- Leading QA Team of 12 Members with multiple projects getting executed in parallel. (SPI and Operations Bridge Reporter)
- Cross Browser compatibility testing. IE, Safari, Chrome, Mozilla, Firefox, Edge using Selenium
- Lead onsite team for QA/UAT team size 5 for Multi-tiered system; Enterprise architecture
- Performance Testing - Load and Stress testing using Load Runner
- Program Management for the product Operations Bridge Reporter
- Handling the projects from the initial phase till the completion of the project
- Preparing detailed test plan and strategies
- Defining the scope of testing within context of each release
- Monitoring the current project Quality Status by getting all the Quality Metrics and presenting the data in Program meetings and communicating to all stakeholders
- Communicating all related risks and devising mitigation plan for the same while updating the progress to all stakeholders
- Performing Automation scripts, task allocation, and reviewing scripts for Automation Tools like Selenium
- RC, Selenium Webdriver, JUnit, QTP, Webdriver with TestNG
- Collaborating with the Cross Functional Teams (Development, Documentation and other teams)
- Performing Individual Development Planning for employees
- Administered Performance Management
Examples of the Smart Plug Ins (SPIs):
- Database SPIs (Oracle, MS SQL, DB2, Sybase & Informix)
- J2EE SPIs (Web Logic, Web Sphere, JBOSS, JMX and Web Server)
- SAP SPIs (SAP)
- MS SPIs (MS Active Directory, Exchange, Share Point, Biztalk & Lync)
- System Infrastructure SPIs (AIX, Windows, HPUX, Linux & Solaris)
- Cluster Infrastructure SPIs (MCSG, HACMP, VCS)
- Virtual Infrastructure SPIs (Vmware Vma, HPVM, Solaris Zones, Confidential Lpar/Wpar, MS HyperV, KVM & XEN
Confidential
QA Manager (People and Project)
Responsibilities:
- Handled QA Team and recruited 6 engineers (total team size 11)
- Owned FVT for new features, Regression and installed testing for 4 client components of DB2 for Fixpacks and new releases. (CLI, JCC, Client Optimizer and CLPPlus).
- Logging defects in Confidential Rational Clear Quest for any deviations in Standard Test Matrix from Functional Specification Document
- Collaborated with development team and release management team from ISL, Toronto Lab and SVL during each phase of the Fixpack and Release
- Managed project and resource planning of the QA Team
- Coordinated with partner labs on status update, updating on the issues and resolution of the issues
- Ensured timely completion of all the Fixpack and Release deadlines and quality of the client components handled is improved from one release to another
Confidential
Staff Software Engineer (Team Lead)
Responsibilities:
- Owned FVT for new features in DB2 kernel area starting from external review, test planning, high level design reviews, test spec, creation of test cases and execution across multiple platforms and raising and following up on defects found
- Reviewed work and guided the team for various problems
- Performed RCAs and field problem analysis and got tests included in the regression suite
Confidential
Software Engineer
Responsibilities:
- Handled critical cases with very tight schedules and meeting critical milestones.
- Raised the Defects found during the testing immediately, so that it gets fixed quickly.
- Involved in the triages deciding Severity and fix precedence of the Defect and deciding how critical this Defect is from customer point of view
- Fixed test case related defects during all the releases due to change in behavior of Server and automated Final QA to make the release process fast.
- Gained understanding of different tracking tools (Atlas, IRIS, PTS, ATM and RTS) and all processes
- Performed test-spec, test cases and execution on multiple platforms for new features in IDS server, also handled IVT, media validation and regression analysis for IDS
- Executed responsibilities under the components related to ONUTILS (Onstat, Onmode, Oncheck, Onspaces) and DBUTILS (Dbexport, Dbimport) and Loader & HPL utilities (Onload, Onunload, Ontape, Onpload) which were utilities of Informix Dynamic Server
Features worked on:
- Tapesizezero feature for 9.40 Server.
- Single User Mode feature for 10.00 Server.
- Automation of Install Scenarios for IDS Install testing on UNIX.
- Automation of the GUI portion of install testing using Rational Functional Tester.
Confidential
Software Engineer
Responsibilities:
- Addressed customer requests for Interim and Patch releases of Online 5x and CSDK
- Performed Defect Fixing, verification and creation of new test cases
- Ported activities including platform specific merging, builds, QA and defect fixing and verification and making it eGA
- Involved in GLS testing and code cleanup activities
