PROFESSIONAL EXPERIENCE

Confidential - Sandy Springs, GA

Test automation engineer/SR QA Engineer

• Assess and utilize new tools to provide insight on specific site performance using JMeter
• Expand and improve page object model to better suit environment
• Continuous improvements and refactoring of existing test cases to account for changes in operating environment as well as to allow for better user, browser, and environmental customization
• Assess pre-existing manual test suites and cases to write a viable regression automation suite using Ruby, Cucumber and Watir
• Write manual test cases for new and upcoming features and provide insight with regards to viability and effectiveness of automating features
• Train other members of QA team for basic use of automation scripts to expand functionality beyond regression, and to allow a base data set to be generated during release process, by concurrent automated test runs of several users
• Write training documentation, specific to automation efforts for onboarding new hires. This included directions on how to configure a new machine to have all correct gems and libraries, as well as system configurations to enable new users to be able to pull from existing Gitlab repositories
• Assess and write process improvement documentation to provide a more streamlined process as well as greater transparency

Confidential - Atlanta, GA

Quality Assurance Lead

• Designed and Built Confidential ’ very first QA Department from the ground up, including hiring and managing 3 fulltime QA Analysts
• Within one year, new QA Department had successfully tested and validated 2300 cards, opened 1100 defect cards, and 200 story cards resulting in successful multiple product feature and maintenance updates as well as three new product launches
• Provided management and mentorship to the QA Analysts who made up my team. This included weekly roundup and focus meetings, as well as monthly one-on-one meetings on project management guidance on individual career development
• Implemented a new process by utilizing a commonly used feature in JIRA which allowed team members to indicate severity, priority, and/or complexity to the rest of the QA Team and developers
• Created Quality Assurance processes and practices dynamically such that deliverables were met, while overall quality continually improved
• Created release management process including release documentation and sign off process
• Created templates for proper defect, story, and test case creation
• Provided training to QA Analysts and the various development teams to fold new process into existing development efforts
• Identified and implemented cost effective, solid test management tools to move away from spreadsheet-based test plans
• Created a reporting apparatus to provide transparency to Business and Leadership with regard to product quality and resource allocation
• Wrote test approach, plans, and cases for multiple projects across current and legacy version of iOS and Android, as well as for standalone apps
• Performed regression, critical path, feature, smoke and sanity testing on current and beta Mobile applications using TestFlight, HockeyApp, and sideloaded .apk files

Confidential - Norcross, GA

Senior Quality Assurance Analyst/Automation Engineer

• Led test efforts for several web properties on Web and Mobile browsers
• Generated test plans and cases
• Wrote and maintain automation test cases for regression path using Capybara, Cucumber, and Ruby on Github repository
• Wrote and maintained local automated test scripts for specific test scenarios
• Generated automated documentation for use with releases
• Generated training documentation

Confidential - Atlanta, Georgia

Software Development Engineer in Test

• Provided manual test support for current projects including new CMS based video editing/encoding tool
• Provided aid in automation analyses for Front and Back end automation efforts
• Provided input for automation architecture
• Wrote automated regression scripts to verify ETB indexing as well as for URL Reservation/article creation using Selenium Webdriver and Java
• Built and manage QA environments using Amazon Web Services
• Wrote Unix Shell Scripts to efficiently create viable test environments and to more efficiently move test data from local machine to Amazon S3

Confidential - Atlanta, Georgia

Software QA Analyst

• Provided training and support for Automation initiative for QA Team
• QA support for Confidential Web Properties including: Discovery Channel, Animal Planet, TLC, Military Channel, Investigation, Science Channel, Petfinder, Howstuffworks, & Velocity
• QA resource for Mobile applications utilizing both iOS, Android, and Windows Mobile from five different third party developers. Tested video playback and encoding for all mobile devices. (for: Petfinder, Discovery Channel, Discovery Channel WAP, Discovery News, Howstuffworks, TLC, Animal Planet WAP, and Destination America)
• Designed test methodology for Android device testing for older versions of the Android OS which could not directly communicate with Charles Proxy, using virtual hot spots and Wireshark
• Designed test cases and test plans for various projects used by other team members and outside parties
• Provided QA input during sprint grooming meetings, as well as during daily stand up meetings
• Provided QA input for Capacity sizing to determine actionable items within each Sprint
• Provided QA support for shift from Hybrid Waterfall SDLC to an AGILE methodology
• Responsible for regression testing of shifting content from legacy system to new system
• Responsible for testing Howstuffworks Snaggable Player; Discovery Fit and Health rebrands and impact across US Nets; Facebook commenting and share tool changes; Google + integration; Velocity Network page launch; Discovery Wordpress blogs with Topic Tags and Super Tags; redesigned Animal Planet Breed selector; Discovery Navigation bar redesign, Digital Media Center, and Brightcove
• Coordinated test efforts between Confidential & Comcast for cross company initiative TV
• Submitted several product concepts and Generated ideas to improve process
• Generated training documents for existing members as well as new hires, cross trained QA team members and directly managed QA intern

Confidential - Duluth, Georgia

Systems Project Manager

• Wrote project plans detailing dependencies, critical paths, completion dates, and resource allocation
• Led Mexico Database upgrade effort to a successful phase I completion
• Tracked multiple projects to ascertain most accurate deliverable dates
• Met with team members to determine dependencies and arrive at work effort estimates
• Facilitated communications between team members and personnel in various other departments
• Determined cross departmental dependencies in order to allow complex projects to move forward
• Generated process improvement documents; analyzed data to determine areas for improvement
• Generated data for project metrics

Confidential - Marietta, Georgia

Lead Software/hardware QA Engineer

• Designed, wrote, implemented and directed test plans for several projects
• Directed up to 2 in house testers as well as a team of contracted testers towards various QA efforts
• Tracked outstanding issues to better streamline development process and project direction
• Liaison between software project manager, and hardware project manager to help determine viability of schedules against predetermined milestones when compared against actual deliverables
• Dealt directly with outsourced developers to aid in completion of various developmental milestones
• Generated knowledge bases for company technical support to address issues called in by end users
• Led QA effort for Disney Pix Jr. Camera geared towards 3+ age demographic from inception to exit factory. The camera received the Oppenheimer Toy Portfolio Award
• Led QA effort for Batman: The Dark Knight Carabiner camera to allow for release shortly after theatrical release of movie
• Led QA effort for Confidential Night Vision camera from inception to exit factory
• Led QA effort for Confidential U-Turn Camera from inception to exit factory
• Provided input for projects from inception to aid in creating a better final product as well as to aid in streamlining end user experience
• Researched various video software editing tools which led to post-product review partnerships
• Co-wrote training document to aid in training new QA hires
• Submitted several ideas to R&D for new product development

Confidential - Alpharetta, Georgia

Software Test Engineer

• All of the duties from prior division (below). The two divisions are on completely different platforms, thus even though the duties are the same, the actual practices were vastly different
• Configured communications between server and various hardware
• Modified test scripts to account for new test cases for new software

Confidential - Alpharetta, Georgia

Software Test Engineer

• Designed scripts to test pre-production software releases
• Configured testing environments to emulate field conditions
• Generated automated test tools using VBA
• Executed test scripts to detect errors prior to release
• Determined severity of errors and level of importance in light of expected release dates vs. fiscal ramifications
• Reported issues and suggest possible solutions to errors or pinpoint error location
• Perform regression tests to verify viability of new software in conjunction with previous functionality
• Performed lab maintenance, up to and including: software updates, installation of new servers and server generated spreadsheets to balance fiscal databases