SUMMARY:

• Surekha is an excellent IT Consultant having 10 years of experience in the field of Information technology with emphasis on Software Quality Assurance/Testing. Extensive experience in Financial, Banking domains and Web based applications and a strong relationship with the client and Liaison between the Onsite and Offshore teams.
• Expertise includes manual and Database testing, QA methodologies and exposure to all stages of SDLC, STLC.
• Acted as a Liaison between the Onsite and Offshore teams.
• Expertise in all phases of testing of client/server and web applications and Involved in the Production Release.
• Experience in manual and automated testing tools for performance, positive and negative functionality, system, integration and regression tests.
• Effectively managed time, prioritize work, and performed multiple tasks inorder to meet the deadlines/deliver the application on time with the best quality.
• Participated/Conducted in weekly status meetings and conducted walkthrough for team members and documented the proceedings.
• Expertise and experience in performing different kinds of testing like Smoke, Black Box, GUI, Functionality, Unit, Integration, Regression, Usability, Compatibility, Installation, System, Performance, Database testing and User Acceptance (UAT) of Web and Client/Server Applications.
• Expertise in writing, maintaining, executing Test Plans, reviewed the Test Plans, Test Cases and Test Scripts, analyzing bugs and Bug triage - Interacting with team members in fixing the errors.
• Translating the business requirements into test cases and Created Traceability Matrix(RTM) for the applications
• Trained Jr. Testers for writing detailed test cases and executed test cases in Mercury Quality Center(HP ALM Tool), and strong at multi-tasking and prioritizing testing activities to meet the project deadlines
• Extremely involved in managing defect tracking system like Bugzilla and Quality Center,HP ALM(Management tool.
• Well versed with all the testing concepts and methodologies Agile, Waterfall and Iteration methods
• Lead QA testing efforts for new releases and ongoing application maintenance and Handled testing efforts for the multiple projects/releases concurrently and involved in Test Estimation
• Conducted the meetings with the IT team, vendor, business team and other application teams to accomplish project goals
• Provided demos to the business/Product Owners for completed functionalities/stories.
• Involved in E2E (End to End) testing and Creation of SQL Queries.
• Thorough understanding of Iterative Software Development methodologies and SDLC Model.
• Knowledge in QTP (UFT) automation tool.
• Experienced in web service testing with SOAP-UI testing using Postman, SOAP UI and REST.
• Extensively used Version one for Project management/tracking and SharePoint for Project related information.
• Extensively Used HP-ALM for Test cases preparation, Test cases execution, Defect tracking and Requirement traceability.
• Extensively used Agile-Scrum methodology and participated in all ceremonies, artifacts and involved in all meetings including scrum standup meeting, Sprint Planning, Sprint Review, sprint Retrospective.
• Extensive exposure to Release backlog, Product Backlog and sprint Backlog.
• Good analytical, communication skills and ability to work independently and also perform as part of a team
• Committed, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.

TECHNICAL SKILLS:

OPERATING SYSTEM: MS-DOS, Windows NT, Windows 95/98/2K/XP

LANGUAGE: VB script,C, Java

DBMS: MS - SQL Server, SQL, Oracle 8i,Toad

TCM Tools: Mercury Quality Center 10.0, VSS(Visual Source system), test Management, Version One, Clear Quest, Test Director

Testing Tools: UFT 14.01

Web Servers: Apache Tomcat, Web Logic, SOAP UI, Web Sphere Application Server, Tomcat Server

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh

QA Lead

Responsibilities:

• Design test cases for carrying out tests of the project at various stages.
• Perform smoke, sanity and adhoc, functional, system, Regression and integration testing.
• Executing test cases of several modules and logging defects into HP QC and Version one
• Maintaining Defect tracking, Bug reports, and Release summary QA documents.
• Verification of data between Excel template and TOAD data base.
• Verification of data flow among integration of different applications.
• Verification of stage moves, user activation/deactivation, status findings, parameter validation, retrieving stored values from DB through SOAP UI - POSTMAN in the form of Request and Response.
• Verification of test scenarios and their output with expected result in POSTMAN.
• Verification data between response and DB values using POSTMAN.
• Validate the response, response time, error code using POSTMAN.
• Load and Security testing on web services
• Able to validate the xml and Json body by using Json parsers
• Used Web methods of POSTMAN such as GET,POST,DELETE

Environment: VB Excel, TOAD, HP-ALM Quality Center, Version One

Confidential, Pittsburgh

QA lead

Responsibilities:

• Actively participated in Daily Scrum meetings, Retrospective, Sprint planning meetings for each sprint
• Understanding User Stories and creating an estimation plan for each sprint
• Walkthrough manual test cases, refinements of the test cases
• Preparing Test Data, Test Plan and Test estimation.
• Handling resources and allocating the tasks
• Test case Creation and Execution
• Involved in setting up defect tracking/status meetings and resolving the issues, assigned the defects to respective developers.
• Preparing Daily Status, Weekly Status and Metrics
• Design test cases for carrying out tests of the project at various stages
• Perform smoke, sanity and adhoc, functional, system, Regression and integration testing
• Executing test cases of several modules and logging defects into HP QC and Version one
• Performed BPM workflow.
• Tested SLA,Case management, Notification management
• Performed Performance testing using PEGA Performance tool(PAL)
• Performed Event handlers testing using PEGA Developer studio.
• Flow based Testing - Concentrates on Business flows (E2E), involving multiple roles and multiple users, multiple process.
• Role based Testing - Testing based on workgroups - Skills, UI etc
• Rule based Testing
• Business Rules - Formulae, delegated rules.
• Technical Rules - integration rules.
• Maintaining Defect tracking, Bug reports
• Estimate, plan, develop and maintain manual and automated test cases web based applications
• Verification of data between Excel template and TOAD data base.
• Verification of data flow among integration of different applications.
• Leading team to coordinate, cooperate to ensure QA deliverables in proper way.
• Verification of compatibility testing between Web based and mobile device(iphone,ipad) through mobile testing.
• Involved in the UAT test cases and clarified the doubts
• Involved in setting up defect tracking/status meetings
• Involved in Metrics collection, Preparing MOM’s.
• Participated in defect triage meetings and assigned the defects to respective developer.
• Created SQL Queries against an Sql/Oracle database
• Involved in the Scrum Call/Meetings
• Provided demos to the business/Product Owners for completed functionalities
• Developed formal test results documentation.

Environment :Java,Pega framework,Version one,Oracle,HP -ALM

Confidential

SPGLOBAL, Sr.QA Analyst, New York

Responsibilities:

• Create a SOAP Project using WSDL and associated request in SOAP UI.
• Validate hierarchy in Response against Database.
• Validate starting point object and its dependents.
• Validate object properties on mouse hover.
• Validate hierarchy links between objects
• Validate Ratings, Rating type code, Outlook, Credit watch for each object in the hierarchy.
• Validate SMART KEY text for objects
• Validate dependent and independent objects in the SOAP response.
• Data checks from APR DB against MRC DB
• Creating ESID names (PEG Names) for Maturities available in CORE DB
• Data Mapping between CORE DB and APR DB
• Perform DML Operations in DB and validate Response accordingly at Service Level
• Perform DML operations to validate Prod Notification Error
• Test case Creation and Execution
• Preparing Daily Status, Weekly Status and Metrics
• Updating status to higher management and conducting meetings whenever required

Environment: QC 10.0, Version One, LISA, PRPC(PEGA Rules Process Commander)

Confidential

Senior QA Engineer

Responsibilities:

• Prepare Software QA Test Plan
• Check / Review QA artifacts
• System, Integration and User Acceptance prepared by test engineers. Get involved in analyzing requirements during the requirements analysis phase of projects.
• Keep track of the new requirements from the Project.
• Forecast / Estimate the Project future requirements.
• Arrange the Hardware and software requirement for the Test Setup.
• Develop and implement test strategies.
• Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager / QA Manager
• Assign task to other QA Team members and ensure that all of them have sufficient work in the project.
• Attend the regular client call and discuss the weekly status with the project leadership team.
• Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Assist in performing any applicable maintenance to tools used in Testing and resolve issues if any.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.
• Review various reports prepared by QA Engineers.
• Log project related issues in the defect tracking tool identified for the project.
• Check for timely delivery of different milestones.
• Identify Training requirements and forward it to the Project Manager/ QA Lead
• Create Requirement traceability Matrix (RTM).
• Getting involved in all phases of Defect life cycle.
• Ensured proper sign-off at all stages of the QALC (QA, UAT and Prod)
• Participated in User Acceptance Testing and Production Sanity Testing
• Performed Root Cause Analysis for all the defects raised for the ease of Dev team to fix the issues to respective developer.
• Conducted weekly project status meetings to drive the software quality issues to closure and updated the management with biweekly reports.
• Participated in weekly status meetings, and conducted walkthroughs for team members, and documented the proceedings.
• Managing the status of defects/ enhancements in the change management system and provide updated to the team on a daily basis
• Involved in Metrics collection at the end of each release and presented them to the customer.
• Conducted the meetings with the IT team, vendor, business team and other application teams to accomplish project goals
• Provided demos to the business/Product Owners for completed functionalities
• Created SQL Queries against an Sql/Oracle database
• Designed and develops application performance tests based on application requirements
• Monitors test results and reports using analysis tools
• Assists systems, database and network teams to quantify their capacity needs proactively based on analysis
• Acted as a performance consultant to the technology, Architecture and development teams
• Suggested recommendations on application design
• Documents test procedures, analysis and results
• Proposes and implements process improvement
• Meeting the SLA's as per the client requirement
• To identify the bottlenecks used the Analysis tool of the Load Runner
• Developed formal test results documentation.

Environment: PEGA, Oracle, HP-ALM Quality Center, Version One, Windows XP

Confidential

Senior QA Engineer

Responsibilities:

• Involved in Requirement gathering
• Reviewed the Functional Design document and developed Test Plan and Test strategy for the manual testing effort.
• Involved in leading a team, reviewed and monitored the QA process followed
• Verified traceability of Test Conditions to Test Cases and the requirement documents.
• Provided the Test Estimation
• Conducted system and integration testing, debugged the software errors and interacted with developers to resolve technical issues.
• Involved in System Testing, Integration Testing, Functional Testing, Data Testing, Performance Testing and Regression Testing
• Performed End-to-End testing manually and was associated with User Acceptance Testing
• B reaking down of user stories.
• Provided estimations for the testing activities performed the Test case reviews
• Participated in all the bug meetings and QA organization and meetings
• Prepared Query log and shared with customer
• Performed the Traceability preparation
• Test deliverable preparation
• Participated in Walk through and Defect report meetings periodically.
• Reported the bugs, Email notifications to the developers

Environment: Java,C#, .Net, Oracle, Quality Center, Version One, RFT 8.1

M&T Bank,Buffalo

QA Engineer

Responsibilities:

• Involved in Requirement gathering
• Reviewed the Functional Design document and developed Test Plan and Test
• Involved in leading a team, reviewed and monitored the QA process followed
• Verified traceability of Test Conditions to Test Cases and the requirement documents.
• Conducted system and integration testing, debugged the software errors and interacted with developers to resolve technical issues.
• Involved in System Testing, Integration Testing, Functional Testing, Data Testing, Performance Testing and Regression Testing
• Performed E2E testing manually and was associated with User Acceptance Testing
• Test case reviews, Executed the test cases and Posted bugs
• Participated in all the bug meetings and QA organization and meetings
• Prepared Query log and shared with customer
• Traceability preparation, Test deliverable preparation
• Participated in Walk through and Defect report meetings periodically.
• Reported the bugs, Email notifications to the developers

Environment: Quality Center 10.0, Java, Flex, Version One, Toad(SQL)

Confidential, Buffalo

Software QA Engineer

Responsibilities:

• Involved in analyzing the user requirements by interacting with Business Analyst, developers, business users and executed the test scripts manually.
• Acted as a single contact person for the customer to address the clarifications asked for the bugs posted.
• Served as a Liaison with Product Owners, Business, Sponsors, IT, Engineering and Operations.
• Prepared Test Plans for the project
• Managed and prepared the summary report after completion of testing for a pass release.
• Participated in production rollouts and provided end-to-end support and post-implementation support to the customer community resolving production related issues.
• Participated in defect reviews with the developers, managers and business people and presented the defect reports in the defect review Meetings.
• Managing the status of defects/ enhancements in the change management system and provide updated to the team on a daily basis
• Validated actual results against expected results. Prepared Test status reports and Defect reports for each module logged any unresolved issues into Issues log.
• Participated in various meetings and discussed Risk Assessments, Enhancement and Modification Request issues (Change Requests).
• Documented, reviewed and verified Discrepancy Reports and Requests for Change discovered during formal and informal testing phases.
• Involved in training the new team members according to the requirement and monitoring their work to make sure that the application is defect free.
• Created SQL Queries against an Sql /Oracle database
• Performed the Database testing by using the Sql Queries.

Environment : Windows XP, Java, J2EE Technologies, SQL Server 2005, FileNet (CE

3.5.2, AE 3.5.2), Kofax client 7.0