SUMMARY:

• As a System Testing / QA Specialist with more than 9+ years of experience in all phases of software lifecycle, developing Test Cases, Test Plan and Automation test scripts using TFS( Team Foundation Server 2013), HP (Mercury) Quick Test Professional (QTP) and performance testing in HP Load Runner in Client/Server, Windows, UNIX/Linux, Web Services and Web based applications. Good experience in OPS, Banking, Financial, Insurance, Healthcare and Telecom billing sectors with Business and Functional knowledge
• Excellent understanding of Software Development life Cycle (SDLC), Agile and importance of QA in Development/ Enhancement and Maintenance of software applications.
• Quality Assurance: Reviewing and converting functional requirement specifications to build the testing life cycle, including design and documentation of test plans, test cases, test scripts, test data creation and executing the test scripts.
• Functional Responsibilities: Requirement gathering, functional gap analysis, application design, configuration, Test script generation, writing training guides, training end users and production support.
• Developed and maintained Product Backlog, Sprint/iteration backlog, User Stories and assignment of Team Foundation Server (TFS) tasks for agile team members.
• Experience in Functional, System, Regression, Exploratory , GUI, End To End and UAT testing.
• Coordinated Unit testing for each use case, System Integration Testing, User Acceptance testing, Pre - Production testing, Pilot testing and Post Implementation testing with SME’s, End users and business leads.
• Act as a key point of contact for all QA related matters within project, provide QA services, manual and test automation work within SDLC both local and remote.
• Work towards improvement of formal Test Automation processes , ensuring that the team is using industry-accepted best practices.
• Drive the creation of next generation testing frameworks , test automation, CI, release techniques and test infrastructure to improve on testing and to increase the speed of release cycles.
• Experience in ensuring test environment is ready with all the systems access approvals secured and preparation of Test data without having to waste any time before the execution commences.
• Expertise in developing and applying customized Automation Testing Strategies/ Automation Methodology and Automation Test Process.
• Hands on Experience on testing web services ( SOAP, REST ) using SOAP UI Tools .
• Experience in working with Oracle, DB2, My SQL and MS-Access Databases.
• Expertise in using Tools Mercury/HP Quality Center , Rational Clear Quest , Bugzilla, TFS and JIRA .
• Good Analytical, Interpersonal and communication skills. Result oriented, committed and hard working with a quest to learn new technologies and undertake challenging tasks.
• Worked closely with Software Development team, Infrastructure Services, Network Operations, Security Team and Application Support to access and implement security measures, planned release and future application support process & responsibilities

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/00/NT/XP, MS-DOS and UNIX (HP-UX, Sun Solaris).

Testing Tools: Quick Test Professional ( QTP ), LoadRunner, Test Director, WinRunner Quality Center, IBM (Rational) Test Manager, Clear Quest, Bugzilla.

Languages: C, C++, Java, Visual Basic (VB), TSL, SQL, HTML, XML, Java Script, JSP, VB Script, Visual source safe

Databases: Oracle 9, 10, 11, MS SQL Server, AS400, Sybase, and MS Access

Tools: SQL * Plus, Toad, Microsoft Office Suite, WS FTP Pro, WinSCP, MS Dynamics CRM 2011/2016

App/Web servers and other tools: HTML, XML, WebLogic Server, WebSphere, SoapUI, WebServices, SAP Adobe Flex and Adobe AIR, Informatica, Teradata, (ETL, Data warehouse)

PROFESSIONAL EXPERIENCE:

Confidential

System Analyst/QA Specialist

Responsibilities:

• Performed on Energy and Water Reporting and Benchmarking, Provincial Offence Act and Highway Toll fee collection System designed use cases, User Interface documents, current and future states, documented System requirements and solutions. Analyzed Business requirements and translated into solutions requirements documents.
• Performed with business users to define product feature requests, business requirement specifications, and change requests; documented requirements and transformed them into functional and technical requirement specifications; modeled business process flows using UML, activity.
• Conducted one-to-one meetings and web-Conferences as well as JAD sessions with different stakeholders; analyzed and came up with suggestions providing consistent process for the communication, escalation, and resolution of issues.
• Performed as a key point of contact for all QA related matters within project provide QA services, manual and test automation work within SDLC both local and remote.
• Work towards improvement of formal Test Automation processes, ensuring that the team is using industry-accepted best practices.
• Performed closely with the rest of the product development team to provide testing to code delivery process and drive the creation of next generation testing frameworks, test automation, CI, release techniques and test infrastructure to improve on testing and to increase the speed of release cycles.
• Developed and document test automation activities in formal test plans, test suites and test runs and create time estimates for test automation activities.
• Performed collaboratively with PM, Development team, Business lead to bring any errors or issues discovered during testing sessions.
• Performed in Selenium Automation using Selenium WebDriver, Selenium IDE, Java, TestNG & Maven and ported existing QTP automation scripts into TestNG and Selenium test cases.
• Used Selenium IDE for test automation for record and play back of scripts and performed functionality testing, GUI testing, and regression testing manually.
• Executed parallel browser testing on various machines using Selenium Grid and performed CROSS Browser testing and Implemented automation using Selenium Web Driver, JAVA, Selenium Grid, Cucumber and Maven.
• Developed and execute manual test scripts based on business scenarios, processes and use cases and triage the defects in HP ALM v11.5 and performed test against functional and non-functional requirements prior to production deployment.
• Performed in developing UAT test scripts and scenario. Support Service Ontario to carry out User Acceptance Testing and lead the business Testing and all levels of testing System Integration, UAT and end to end testing.
• Performed in testing Web services(SOAP and REST) and XML with tool called SOAP UI, HP Service Test for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
• Performed testing extensively for integration and unit testing of standalone and distributed GUI-based applications and GUI-less SOA Web Services.
• Tested applications which consume Web Services, and analyzed Input and Output messages.
• Performed in testing Web services(SOAP and REST) and XML with tool called 'SOAP UI' for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
• Involved in functionality testing using SOAP UI on HTML pages, its dynamic contents and the integration with content management, Web Services and Database functionalities (XML, SOAP UI).
• Used Soap UI for functional testing and verifying the Request and response XML, Schemas, XPATH at respective locations.
• Performed testing analytical reports, ad-hoc reports and dashboards by ensuring the accuracy, completeness, and data integrity of the solution
• Remediating web site navigation/user functionality features that do not conform to WCAG 2.0 required by the AODA and validate to ensure refurbished web sites are in fact WCAG 2.0 AA compliant.
• Performed analysis of the design and technology/components employed in non-conforming web sites and analysis of business process and policy options for achieving AODA conformance.
• Identified bottlenecks/critical issues by executing performance test scripts. Attended meetings with business analysis team, developers and technical architects to discuss about the bottlenecks.

Environment: Java, Selenium Web Driver, Jenkins, TestNG, Maven, Soap UI, Eclipse,HTML, XML, Firebug, Fire path, XPATH, Quality Center, Internet Explorer, Chrome, Firefox, Safari, SQL Developer, Oracle, Windows, Adobe Experience Manager(AEM),Microsoft Share Point 2010, TFS( Team Foundation Server 2013), Quick Test Professional (QTP), HP ALM v 11.0.

Confidential

System Analyst/QA Specialist

Responsibilities:

• Designed Stewardship Portfolio Solution in form of use cases and complete use cases packages by designing Activity diagram, User Interfaces document, Data Element Catalog, business rules and data components catalogues using Wire frame and GUI specifications.
• Set up meetings, JAD sessions and workshops to gather business and systems requirements.
• Reviewed testing execution and ensured project testing deadlines and milestones were met utilizing various reporting on Quality Center and Prepared Dashboard Reports and produced QA reporting decks for project stakeholders.
• Performed the Test Cases to be automated and performed functional testing of the front end using Selenium (IDE and WebDriver) & created Data Driven framework using TestNG.
• Performed in creating test scripts using WebDriver, Selenium RC, Selenium-IDE, Selenium Grid in Java.
• Performed in Functional, Regression and System testing using Manual and Automated testing tools - selenium WebDriver.
• Performed in automating test cases using TestNG, Junit and Cucumber QUnit, NUnit, TFS Coded UI scripting and execution
• Designed, executed and maintained Selenium Web Driver (TestNg, JUnit) automated test cases for regression test cases and selected the Test Cases to be automated and performed functional testing of the front end using Selenium (IDE and Web Driver) & created Data Driven framework using JUnit.
• Executed parallel browser testing on various machines using Selenium Grid and performed cross browser testing. And performed web based performance testing and analysis using JMeter.
• Developed Test Plan and Test Cases for Stewardship Portfolio Solution based on the user stories (functional and technical requirements), based on the solution requirement specification (SRS) documents from Business analyst and technical design documents from Developers.
• Performed testing extensively for integration and unit testing of standalone and distributed GUI-based applications and GUI-lessSOA Web Services.
• Tested applications which consume Web Services, and analyzed Input and Output messages.
• Performed in testing Web services(SOAP and REST) and XML with tool called 'SOAP UI' for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
• Tested Web services (SOAP and REST) using SOAP UI & HP Service Test and applications complete business flow.
• Performed Usability testing, End-to-end system, testing, User acceptance testing, Software performance testing, Compatibility testing (browser, mobile device(s), Regression testing, Unit testing, Load testing, Application integration testing, Automated testing and IVR testing
• Performed with MNRF Product Owners and Senior Business Analyst to understand user stories being developed in each sprint of work.
• Performed with AODA compliance tools like JAWS reader, W3 validator and Wave toolbar.
• Excellent analytical, problem-solving and decision making skills and Performed extensively with Line of Business and User Acceptance testing resources to cover total functionality for System Integration testing, including end to end and regression testing.
• Developed test data in System Integration and User Acceptance testing environments by conditioning data per scenarios identified in test scripts.
• Prepared Requirement Traceability Matrix after completion of test plan and test scripts.
• Involved in testing the backend Database, retrieved the data from the tables using SQL
• Participated in weekly meeting with the management team and walkthroughs.
• Strong analytical skills consistently demonstrated by conducting in-depth analysis while providing accurate estimations.
• Troubleshooting of production issues and suggesting the most efficient solution to the upper management and implementing the solution to the production following SDLC process.

Environment: Selenium 2, Web Driver 2.0, Web Services, SOAP UI, Restful, SOAP, Spec flow JDBC, Java API, Eclipse, Maven, HTML, JavaScript, SQL, Windows, TestNG, Eclipse, Linux, MS Office, SQL Server Reporting Services, Microsoft Share Point 2010, TFS( Team Foundation Server 2013), ASP.NET Framework 2.0/3.0, Quick Test Professional (QTP), HP ALM v 11.0.

Confidential

System Analyst/QA Specialist

Responsibilities:

• Performed in Application new release management including planning, gathering requirements from business users, designing solution, development, release documentation, quality assurance, user acceptance testing, implementation of Tobacco Inspection system.
• Elicited requirements to design Business and system requirements documents from Business stakeholders, business partners, SMEs and technology
• Documented BRD and traceability matrix for Tobacco Inspection System and Small Water Drinking System applications projects
• Set up meetings, JAD sessions and workshops to gather business and systems requirements.
• Worked on Tobacco Inspection System and Small Water Drinking System designed use cases, User Interface documents, current and future states, documented System requirements and solutions. Analyzed Business requirements and translated into solutions requirements documents.
• Developed test plans and test scripts based on the higher/lower level design documents. Worked extensively with Line of Business and User Acceptance testing resources to cover total functionality for System Integration testing, including end to end and regression testing.
• Performed in developing test plans and automating test cases following standard testing frameworks and agile methodology, using selenium RC and TestNG, JUnit.
• Performed in developing Keyword Driven and Data Driven frameworks to retrieve test data from Excel files and SQL Databases.
• Performed in creating Cucumber BDD (behavior-driven development) framework and automating BDD scenarios in Eclipse using Java script and strong in Java White-Box testing using Eclipse IDE.
• Performed parameterization of the automated test scripts in Selenium to check how the application performs against multiple sets of data Contributed in developing Automation Framework that uses Java, SeleniumWebDriver and TestNG.
• Extensively used Selenium IDE to record, playback and debug individual test cases, using Selenium WebDriver provided more flexibility in automating test cases.
• Developed testing plan/schedule and maintain test matrix based on development completions and project timelines
• Performed in testing Web services(SOAP and REST) and XML with tool called SOAP UI, HP Service Test for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
• Performed testing extensively for integration and unit testing of standalone and distributed GUI-based applications and GUI-lessSOA Web Services.
• Tested applications which consume Web Services, and analyzed Input and Output messages.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center.
• Performed test against functional and non-functional requirements prior to production deployment
• Developed understandable summary level reports from detailed test results in HP ALM 11.0
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using HP ALM 11.0
• Performed testing analytical reports, ad-hoc reports and dashboards by ensuring the accuracy, completeness, and data integrity of the solution
• Developed test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application and Performed Regression and smoke testing in MS Dynamics CRM 2011/2016.
• Identified bottlenecks, and discussed the same with business analysis team, developers and technical architects and attended meetings.

Environment: Selenium 2, Web Driver 2.0, Web Services, SOAP UI, Restful, SOAP, Spec flow JDBC, Java API, Eclipse, Maven, HTML, JavaScript, SQL, Windows, TestNG, Eclipse, Linux, MS Office, SQL Server Reporting Services, Microsoft Share Point 2010, TFS( Team Foundation Server 2013), ASP.NET Framework 2.0/3.0, Quick Test Professional (QTP), HP ALM v 11.0.

Confidential

Business System Analysts / QA Specialist

Responsibilities:

• Developed Test Plan and Test Cases for e-bill, call rating based on the user stories (functional and technical requirements), based on the solution requirement specification (SRS) documents from Business analyst and technical design documents from Developers.
• Attended sprint plan meetings to review the requirements.
• Maintained issue trackers to track requirement and business clarifications.
• Involved in manual testing of the application and tested the billing functionality and call rating.
• Tested bill rating based on the universal service order codes (USOCs), feature codes and plans.
• Tested billing calculations based on multiple plans / features like text messages, downloading files etc.
• Involved in WebServices testing using SOAPUI.
• Worked on Enterprise data Integration tool (Informatica) testing the data migration from IBM DB2 to Oracle Database and reviewed the mapping document and developed test cases for ETL testing.
• Experience in testing the process of extracting Meta data from sources and targets, transform and load the data into Target systems.
• Developed automation test scripts for Quick test professional.
• Performed compatibility testing with various mobile handsets to ensure that functionality working as expected and testing with Java based application on different mobile Platform such as iOS and Android devices.
• Performed web specific testing like Link checking, Browser page testing, Application Testing and Security Testing.
• Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc)
• Data Driven Testing using parameterization in Quick Test Professional (QTP) to test the application with different sets of data. Executed SQL queries, joins and stored procedures.
• Conducted Unit Testing (Module Testing), Integration Testing, Regression and Smoke Testing.
• Interacted with performance testing team to provide the functionality of application to help them build performance test plan. Prepared test data for performance testing.
• Performed Smoke Testing, Security Testing, GUI Testing and User Acceptance Testing.
• Member of the User acceptance Testing Team, wrote Enhancement Requests and worked with the perspective of the user.
• Coordinated with developers to fix the bugs and conducted Functional (Positive and Negative), and Integration Testing.
• Participated in weekly meeting with the management team and walkthroughs.

Environment: C#, .net, QuickTestProfessional (QTP), HP ALM v12,Quality Center, Load Runner, MS Office, Unix, IBM DB2, ETL, Informatica, OracleOLAP.

Confidential, VA

System Analyst/QA Specialist

Responsibilities:

• Excellent Design and Architectural skills demonstrated with in depth knowledge on SDLC methodology while translating the business requirements into High-level and Low-level Design Specifications and architectural solutions by using process flow diagrams
• Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements Preparing UI document.
• Developed Test plan and Test cases based on the user stories (Functional requirements) using the HP Quality Center.
• Understand and convert User Stories and system requirements into positive and negative test cases.
• Performed in agile methodology. Attended daily standup meetings and sprint plan meetings every two to four weeks to review the user stories.
• Develop extensive validation steps and procedures for complex test case scenarios and documenting foe execution steps and results during system testing, User Acceptance Testing and regression testing.
• Review message specification, instrument data documents for Market Data, Trading and Market Operations per iteration.
• Performed testing in Match Engine, Market Data and EOS Trader applications and knowledge of Derivatives, Fixed Income, and Equity products.
• Develop trading scenarios and test Order Entry and Market Data and Use Fix Protocol to understand various message types. Read and understand the FIX logs and debug if any issues.
• Uploaded Business requirements, test scenarios, test cases and defects to HP Quality Center.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects
• Performed compatibility testing with various mobile handsets to ensure that functionality working as expected and testing with Java based application on different mobile Platform such as iOS and Android devices.
• Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc)
• Experience using SoapUI tool for Web Services for validating request and response XML.
• Interacted with off shore team to resolve defects and functional issues of the application.
• Uploaded Business requirements, test scenarios, test cases and defects to HP Quality Center.
• Query databases to retrieve data through Joins and Select statements.
• Involved in complete QA Life Cycle.
• Participated in RTM/TC’s Walkthroughs and defect report meetings periodically.
• Identified bottlenecks/critical issues by executing UAT test scripts and attended meetings with business analysis team, developers and technical architects to discuss about the bottlenecks.
• Good Analytical, Interpersonal and communication skills. Result oriented, committed and hard working with a quest to learn new technologies and undertake challenging tasks.

Environment:, Quick Test Professional (QTP), ), Java/J2EE, Angular JS,HP Quality Center 10, Web Logic application server, UNIX, MS Office, Oracle, TOAD, Web Services SoapUI