SUMMARY:

• Confidential is a highly accomplished Information Technology Professional with 12 years of experience and expertise in testing solutions for applications in Internet Technologies, custom built, APIs, and Web Services in emerging technologies.She also possesses sound Project Management skills, and is experienced at working in for small to large business organizations. He is adept at translating client's business requirements into robust, scalable solutions and managing the full life cycle of application development from analysis to implementation.
• She especially focuses on addressing business problems and developing solutions that provide cost benefits for the end - customer and the company. She possesses comprehensive IT knowledge resulting from career progression through her exposure in the business analysis.
• Professional strengths include manual and automated testing, requirements gathering, project management, advanced reporting, use case analysis using Rational Unified Process, system testing, backend testing, relational database, Drafting and Implementing QA processes at Organization Level.
• Personal attributes include communication skills, problem solving, and ability to successfully handle multiple tasks, mentoring, and excellent analytical skills.
• Proven expertise testing in modern Web Application, Web Services, Integrations, COTS, Packaged Applications, and custom-build IT applications.
• Domain knowledge in Card processing, Payments, Billing, Sales, Salesforce CRM, Medical and Logistic.
• Displayed ability to easily translate business challenges into solutions, enhancements, systems initiatives and solutions with definable business value.
• Ability to work with, nurture and build teams, and build relationship.
• Leadership through peer respect, hands-on technology knowledge, development process, best practices, quality assurance, and not being afraid to address unpopular topics.
• Comfortable communicating with all levels in organization and proven ability to explain business needs to technical team and technical issues to business users.

TECHNICAL COMPETENCIES:

Testing Tools / Methodologies: HP/Mercury Quality Center, Quick Test Pro QTP, Load Runner, Web Testing, Black Box Testing, Functional/Business Process Testing, CRM, Integration Testing, Stress Testing & Regression Testing, Backend testing, Alpha & Beta testing, Web Services Testing, Web based as well as Legacy application testing.

Languages: Visual Basic Script, Visual Basic, Java, SOAP, REST, JSON, XML, PERL, Unix-Shell scripting, PL/SQL

Databases: SQL, PL/SQL, Oracle, DB2, SQL Server 2005/2007, MySQL Workbench 5.2 CE

Others: Weblogic Application Server, Websphere, Soap UI, SharePoint, Web Services, Source Forge, Symphony, Amdocs Clarify, Configuration Management, Visio, MS-Project, Business Intelligence, Wincvs, and Clear Quest, FogBugZ, WinScp, JIRA, QA Complete

Methodologies / Processes: UML standards, RUP, SDLC Waterfall/Iterative/ Agile Scrum, Object Oriented Analysis & Design

Platform: UNIX (Solaris, AIX), Windows (NT, 2000, XP), Mainframe IBM

CORE COMPETENCIES:

• Testing Methdologies
• Data Analysis
• Estimation, Process
• Project Management skills
• Coordinating Off Shore testing
• SDLC - Agile, Waterfall, RUP, JAD, RAD
• APIs WebServices Testing,
• Big Data, Salesforce, SAP
• HP Testing Tools (ALM)
• QA Complete, JIRA
• RDMS - SQL, Oracle, Sql Server

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

QMO Test Analyst Lead

Responsibilities:

• Setup QMO to support Global Testing Initiatives.
• Responsible for providing Strategy, Tools, Processes, Templates and Oversight to Global project quality team.
• Provided Training and driving adoption to QMO Process and other processes.
• UAT test coordination for multiple applications, support, and provided expert advice and direction on Test planning and execution for SAP and Non SAP Projects.
• Worked closely with Stakeholders, Business, PMO and Development team to coordinate testing activities.
• Providing Support and guidance for Automation Testing using Certify Tool.
• Coordinated in identification and setup of Test data.
• Led testing efforts for Migration and Disaster Recovery projects.
• Provided Testing Metrics across the organization and for Executives.
• As owner of Confidential regulated Confidential validation process (required deliverable for Medical Device manufacturing) provided training across the organization and also responsible for making sure that correct process is adapted and deliverables are defined during testing.

Tools: SQL Server, MS Access, Share point, Visual Studio, Certify, SAP, Service Now

Confidential, Alpharetta, GA

Sr. Test Analyst

Responsibilities:

• Working in Agile Scrum methodology.
• Extensively using Rally tool.
• Performing data base and UI validations for mission critical applications.
• Drafted test cases, defects, participated in agile artifacts daily scrums, sprint planning and sprint retrospect meetings.
• Using Rest API calls to validate the web services.
• Training on HIPPA, PHI and other health care regulations.

Tools: SQL Server, SOAP, REST, JSON, SVN, Visual Studio, Rally

Confidential, Atlanta, GA

Lead Test Analyst

Responsibilities:

• Coordinating QA activities with development, Project Manager, Business users and external clients’ resources.
• Drafting Test plan, Test Case, and Traceability metrics.
• Performed complete End to End testing.
• UI Testing of new releases of internet and integrated clients applications and Call Center applications.
• Extensively using SQL, UNIX for backend data validations.
• Web services, API, REST, and SOAP, JSON testing using SOAP UI.
• Tested real time (online) and batch data processing.
• By Demonstrating quick learning on processes and applications and thus emerging as key player in critical projects.

Tools: Oracle SQL developer (3.2), SOAP, REST, JSON, Soap UI, XML, QA Complete, JIRA, PG Admin3, Winscp.

Confidential, Atlanta, GA

Sr. Test Analyst Lead

Responsibilities:

• Evaluated business requirement and functional requirement documents.
• Generated, and executed test script using HP Quality Center (ALM).
• Performing in-depth database analysis and validation.
• Analyzing and preparing test data.
• Demonstrated proficiency with white & black box testing and script development skills.
• Executed Database objects, Procedures, Scripts and Functions.
• Assisted development team in issue resolutions using database queries and logs.
• Extensively used UNIX to verify logs and reports.
• Working on multiple database systems.

Environment: .NET, Oracle 11g, SQL (TOAD), MySQL 5.2, QTP 10.0, HP ALM QC 11.0, FogBugZ

Confidential, Atlanta, GA

Consultant Test Analyst

Responsibilities:

• Evaluated business requirement and functional requirement documents.
• Generated, and executed test script, analyzed test results using HP Quality Center.
• Logged and tracked defects using Serena Business Mash up.
• Issue Resolution, root cause analysis, ensures entry/exit criteria and QA deliverables are meet.
• Demonstrated proficiency with white & black box testing, V&V process and script development skills.
• Performed integration, regression, performance, and backend testing.
• Conducted reviews, generated test plan, traceability matrix and test assessment documents.
• Coordinating testing activities with off shore team.
• Exclusively use of Quality Center for complete testing cycle.
• Generated regression scripts using QTP .
• Improved delivery quality by being part of team formulating & implementing the concept of defect phase containment.

Environment: Java, Oracle 11g, SQL, QTP 10.0, HP QC 10.0, Serena Business Mashup, XML, AJAX, Windows 2007 OS

Confidential, Atlanta, GA

Senior Test Analyst

Responsibilities:

• Evaluated business requirement, performed gap analysis.
• Generated, and executed test script, analyzed test results, logged and tracked defects using HP Quality Center.
• Performed integration, regression, and backend testing.
• Conducted reviews, generated test plan, traceability matrix and test assessment documents.
• Headed advanced reporting initiatives for multiple projects and year end reporting for the QA organization.
• Performed additional role as Administrator for HP Quality Center.
• Drafted user guides and best practice documents for Quality Center and conducted training.
• Exclusively use of Quality Center for complete testing cycle.
• Generated regression scripts using QTP.
• Validation of Trip-it Web Services.
• Collaborated with Data Architect and BI team to ETL process
• Performed back end testing on SQL Server databases, developed reusable scripts.
• Developed and coordinated testing activities by collaborating with users and development team.
• Demonstrated expertise in working with remote teams in Tele-commute environment.

Environment: Net, SQL Server, SQL, XML, AJAX, Widgets, QTP 10.0, Quality Center (QC) 10.0, SourceForge, TripIt, ETL, GDS (Global Distribution System), Windows XP, JIRA

Confidential, Memphis, TN

Senior Business Systems Analyst

Responsibilities:

• Developed and maintained overall Test plan and schedule.
• Extensively used quality center as a repository for all the testing activities.
• Coordinated UAT testing activities with users and offsite vendor with globally separated teams.
• Created Test case for multiple release.
• Obtained signoff/approval from users on test plan and test case document.
• Performed backend testing on system and production environments.
• System testing, User Acceptance Testing, and Pre-Production testing.
• Quickly adopted to scrum development methodology for testing purpose.
• VB Script development and SQL script creation in support of the QTP tool.
• Acted as a liaison between business and Technical team.
• Performed interface testing for different systems interfacing the application.
• Displayed knowledge of UNIX servers - full awareness of OS and variety of commands, ability to read and test UNIX shell scripts.
• Work closely with the Development team and Business Stakeholders to insure the effectiveness and quality of the components and systems developed.
• Managed test team of 5 people and assigned work.
• Analyzed test results and created different reports presented to stakeholders and upper management.
• Conducted breakout meetings to gather user requirements using workflow analysis, JAD sessions.
• Conducted design reviews with system interface teams to reach consensus and assure quality outcomes.
• Created functional requirement documents at the level of detail to be used by software development team.
• Used Project Management tool SharePoint to manage project documents.
• Used MS Project to Manage Actual and baseline date.
• Provided operational support to mission critical applications by identifying potential issues and coordinating corrective actions with supporting IT group.
• Performed gap analysis for technical specifications.

Environment: Java, JUnit,Oracle 10g, SQL, PL/SQL, UML, Weblogic, Quality Center(QC) 10.0, SourceForge, Symphony, Caliber (Requirements Management), Mainframe (Legacy System), Amdocs CRM - Clarify v10.1.Client/Server, Mint (Pilot Training Scheduling Application), Unix (AIX), SharePoint, HP Quality Center, QTP