Senior Test and Project Analyst Resume Washington, DC - Hire IT People

SUMMARY:

10 years+ of Technical and Project Management - Business Development and Agile Methodology
7 years+ Managerial and Supervisory for team of 20+ - Strategic and Technical Writings
10 years+ in Training Internal Teams and External Clients

SKILLS:

Fluent in English and Vietnamese
Microsoft Office, Project, Data Entry 95+ words per minute
Expert in Salesforce, SDLC, CRM, Infomart, Tableau, Rational, JIRA, Netsuite, Cisco, MF/2F Authentication
Presentation to Executive Level and Confidential 500 clients

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Senior Test and Project Analyst

Responsibilities:

Developed new processes for End-to-End System Integration & Lifecycle of System Testing within weeks
Supervised different team of 5-10 testers from all projects for the granted $4B CQA 2020 Program
Managed available resources to improve 100% efficiency and productivity for assigned projects
Improved the communication and results from development, execution, implementation and regression
Wrote the System Readiness Test documentation which includes all End-to-End Projects Testing Coverage
Generated new Test Suites to track 200+ Test Cases to comply with Requirements and Success Criteria
Created 20+ new custom queries to run all statuses for test results and management reports for deliverables

Confidential, Fairfax, VA

Senior Technical Project Manager

Responsibilities:

Managed a team of 10+ with Data Automation test process and Manual Intervention for deliverables
Developed new technical documentations to outline requirements for projects and track automation processes
Created 10 to 20 new business project contracts monthly to fulfill requests and requirements for clients
Managed and ran daily meeting as the Scrum Master for all root causes, epics, user stories and resolutions
Worked with Developers and Data Science to monitor continuous integrations for build and deploy updates
Utilized SequelPro, MySql, Jupyter Notebook, Ansible Playbook, and other integrated software to generate, analyze, and review data for projects
Analyzed and improved data for security compliance for $2 Million to $5 Billion contractual clients
Trained and presented the logistics and concepts to Confidential 500 clients and signed multi-millions contracts

Confidential, Rockville, MD

Team Lead Technical Support Analyst

Responsibilities:

Supervised all aspects of technical and software related issues reported internally and externally by clients
Managed all special projects with data conversion, database management, and implementations
Created new process for on-going functional changes and enhancement projects for clients support

Confidential, Germantown, MD

Shareholder Services Project Manager

Responsibilities:

Managed a team of 10+ and revamped the process in management analyst and business analyst for all projects
Developed continuous strategic business plans, clients management, financial management, and compliance
Recruited and trained all employees to exceed performances, analyzed and generated management reports
Acted as the liaison between issuers, solicitors, brokers, and management team for special deliverable projects