PROFESSIONAL SUMMARY:

• Technology enthusiast with over 14years of experience in manual and automation testing. Demonstrated expertise in working with leadership and business teams for QA accomplishments in the program/project.
• Derive business requirements working with operations team/SMEs to comprehend and contribute to business functional processes.
• Effectively design testing plans, strategies, and test objectives for each project, and review requirements and performing various quality assurance tests. Well - versed in working closely with Senior management and Leadership teams.
• Developed and maintained wire flow diagrams to translate business process. Test data management to support the testing teams during execution phase.
• Experience in enterprise applications testing including ERP applications (Oracle, PeopleSoft, and SAP). Experience in key implementations, upgrade and support projects. Worked on HP test tool sets for functional automation, performance testing and business process testing.
• Good experience in agile methodology on analyzing/developing requirements for QA testing in various industries, including Airline, insurance, financial services, Supply Chain, Manufacturing and e-Business.
• Strong ability to lead QA activities and manage team for all testing activities during testing phase of a project or program. Developed test scenarios and correlating test cases, to ensure all test requirements are covered.
• Good presentation and strong interpersonal/communication skills. Experience working with onsite offshore model and multicultural environment.
• Experience working in agile environments and ability to understand the business process quickly.

CORE SKILLS:

• Business Process Testing Project/QA Management Risk Based testing
• Integration testing Leadership QA Dashboards Supply Chain/Financials/Airline
• Test Planning & Strategy Defect Management Test Execution Management
• Business Process Documentation Agile Management Training and Development

TECHNICAL SKILLS:

Languages: Java, Mainframe, JCL, XML, JSON, Python, R, Sabre HTE

Databases: Oracle 12g, MySQL5.x, SQL Server 2008, Access 97/2000, TOAD, SQL yog7.1

Operating Systems/Platforms: UNIX, Windows 10, MAC OS X

Tools: Ready API, Talend, Tableau, Microsoft office tools

Functional Testing tools: HP UFT 14.0, Selenium

Performance Testing tools: Load Runner 11.0, Jmeter

Test management tools: HP ALM 12.0, Test link1.7.4, Mantis1.1.6, JIRA

Office tools: MS- Excel, MS-Visio

PROFESSIONAL EXPERIENCE:

Sr. QA Consultant

Confidential, Forth Worth, TX

Responsibilities:

• Review Union contract and prepared business process documents and test requirements
• Analyzed guidelines set forth in Flight attendant contract utilizing proprietary applications.
• Prepared Test specification documents for critical applications and designed Visio business process flows and integration points to upstream and downstream applications using
• Focus on the Critical business process that have the high impact on the Crew business based on FA Union contract and prepared wire diagrams for end to end application process.
• Derived End-to-End playbooks for different functions. Prepared test data for test execution cycles.
• Experience in an agile work environment collaborating with the development/Dev Ops team, SMEs and BAs.
• Worked with Crew recovery, payroll and Crew planning/ tracking teams during the test execution cycles
• Tracking daily test status and presenting daily dashboards/metrics to the leadership team Preparation of Playbook scenarios for day in life of flight for Flight attendants
• Collaborated with SMEs, Operations, and IT teams to ensure quality of content that is delivered.
• Worked on crew legalities for domestic and international duty limitations for Flight attendants and validate on Crew watch systems
• Test case documentation for E2E business process flow for various applications with integration to Flight Operations system (FOS)
• E2E testing includes ROTA, ROTD, UBL, TTS, ETB, CCI, ONE notifications applications that integrate with FOS via Flight hub
• Used ReadyAPI to validate the JSON responses for crew sequences and flight information.
• Various business functions validations from Preferential bidding system (PBS) thru payroll systems
• Mentoring the new hires and within the project team members
• Excellent knowledge of using HP ALM for requirements traceability, Test planning/Execution, Defect tracking and Test summary reports.

Technologies: Sabre HTE, FOS TPF, CCS, Java, Web Services, JSON, XML, FOS, Web Services, Ready API,HP ALM

Sr. QA Execution Lead

Confidential, Forth Worth, TX

Responsibilities:

• Derived Business requirements for test planning and execution for multiple integration applications
• Lead the team towards test planning and execution to drive the test results and track the defects as progressed towards roadmap
• Focus on the Critical business process for E2E testing that have the high impact on the Crew business based on Pilot union contract
• Work on agile methodology attending the scrum daily stand ups.
• Responsible for testing focus on number of test areas, including functional, integration, end-to-end, in a number of coordinated phases.
• Developed life of a flight playbooks for crew area. Worked closely with flight operations, TechOps and Cargo teams
• Validated various functionality across crew area from flight check in to payroll validations.
• Supported automation test teams for test execution and Crew data validations in Mainframe
• Worked on KCM systems to validate the security for AA and US pilots at the airport systems via AA identity management system.
• Scoping discussion with respective SME‘s from Business and IT for discussion on the project and applications
• Documented Business Process Documents (BPD) and Test Support Documents (TSD) for Crew scheduling, Training, and Vacation.
• Preparation of Playbook scenarios for day in life of flight for Pilots

Technologies: Sabre HTE, FOS, Java, Web Services, JSON, XML, XP downloads, Soap UI

QA Lead

Confidential, Eagan, MN

Responsibilities:

• Performed various automated tests and ensured continuous regression tests on application.
• Analyzed system specifications and business requirements of end clients and used agile Methodology.
• Worked on MCL, APIS, and GENDEC application to validate the integration with TSA systems. Worked on Vacation/training and hotel management systems. Training includes the bidding, rooster and awarding functions.
• Tested web services using SOAP UI for continuous scheduling system (CSS). XML validations for the crew services. Extensively tested Flight Crew Legality (FCL) system to validate the data from zTPF
• Responsible for creating test case templates to facilitate mapping of manual test cases to automation test scripts
• Planning and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance

Technologies: zTPF, Java, J2EE, Web Services, XML, QTP, Quality Center, PL/SQL Web Services.

PeopleSoft Test Lead

Confidential, VA

Responsibilities:

• Worked closely with Operations and Subject matter experts and management for business process testing and deliverables.
• Conducted defect triage calls with business, IT Analysts and development team and monitor defects for fix based on SLA.
• Facilitated with several BA’s to test the upstream and downstream PeopleSoft interfaces. Successfully manage the performance testing execution and monitor daily progress.
• Participated in automation testing to ensure test scripts are delivered with valid framework standards
• Present Daily dashboard and Test metrics to senior management and leadership team.

Technologies: PeopleSoft 9.1, Oracle, HP Quality Center11, HP QTP 11.5, Load Runner, SharePoint, IBM DOORs.

SAP Functional Test Lead

Confidential, Houston, TX

Responsibilities:

• Created test plan, test case, and test scripts for configurations, customizations and system testing and customized PeopleSoft.
• Coordinated with user groups to define security structures and with technical team for implementation.
• Managed QA team for SAP Payroll testing and work closely with IT analysts, development team during project phase.
• Identified issues, risks and escalate to management providing mitigation plan and prioritize the QA items based on the release dates.
• Effort estimation for QA based on the proposed project plan and any change requests during the testing phase
• Closely worked with Operations/SME to have QA items signed off for UAT readiness. Support to operations team during UAT.

Technologies: SAP HCM, HP Quality Center 11.0

PeopleSoft Test Lead

Confidential

Responsibilities:

• Established and instituted defect management process and setup defect triage calls with leadership and business users on daily basis.
• Ensured the quality assurance during the testing process and check the traceability for requirement coverage.
• Successfully worked with cross-functional teams and offshore for regular status on the issues on periodic basis.
• Identified risks/issues and mitigation plan to resolve/escalate to senior management.

Technologies: PeopleSoft 9.1, myHR®, PS reporting, HP Quality Center 11.0, Maestro, SharePoint

PeopleSoft Test Manager

Confidential, Dallas, TX

Responsibilities:

• Increased test artifact documentation more than 100% across all applications supported.
• Implemented initiative to establish performance test baselines for the 100% of applications supported
• Improved efficiency and reduced test cycle by increasing automating test script execution by 70%.
• Developed best practices and procedures to be used by the entire team which spanned various internal projects
• Provided Quality assurance on project deliverable releases based on agile schedule.
• Synchronized requirements as JIRA issues were assigned to the lead developer to track development LOE.

Technologies: PeopleSoft 9.1, Oracle10g, HP Quality Center10, MS Visio, SharePoint.

Oracle Test Lead

Confidential, Plano, TX

Responsibilities:

• Gathering the business requirements for functional regression testing.
• Involved in testing different modules include Account Payables, General Ledger, Purchasing, Order Management, Inventory and Self Service Applications. Business Requirements study and prepare test case documents TE040 and TE020 for the custom reports and custom process developments and testing of the same.
• Automate the end-to-end scenarios using QTP and execute the test scripts On-demand from the business users to verify the impact based on new changes in the applications. Tested Invoice processing, payment processing, matching process (2-way/3-way) and post Journals to GL. Tested Invoice interfaces/Vendor conversion and verify payables reports,
• Tested sales orders inbound interface, sales order holds/releases, pick release, ship confirm, order fulfillment & customer invoices.
• Keep track of execution of scripts, documentation and status reports. Involved in developing, execution, reviews, bug tracking, preparing consolidated issue logs for different phases of testing.

Technologies: Oracle Applications 12.1.1 (AP, GL, PO, iSupplier, iProcurement, Oracle Inventory Costing, FA, PA), MS- Visio, HP Quality Center 11.0.