SUMMARY:

• A dynamic and performance driven software professional with 12+ years of experience in telecom and a comprehensive background in Functional Testing, Manual Testing, E2E Testing, Regression Testing, Sanity Testing, Blackbox Testing, GUI Testing, Web Services Testing, Operations support and Quality Assurance.
• Experience in IT Industry as an Engineer/QA involved in system study, system testing, configuration, troubleshooting, debugging and implementation stages using C, C++, Unix PROTEL and various technologies.
• Expertise in QA Methodologies, Software Testing Life Cycle, Test Strategy, Traceability matrix and well versed in Waterfall, Agile (Scrum), and prototype methodologies as part of product development cycles, processes involved in developing and executing test scripts for multiple software deployment/releases.
• Developed Automation Test Scripts using Selenium IDE SOAtest, SOAPUI
• Handson experience of Jenkins
• Significant Exposure to Mobile Technologies GSM, GPRS,UMTS,MGW
• Significant Exposure to Signaling - SS7 (MTP-1, 2, 3, SCCP,ISUP, TCAP, INAP, MAP) , SIP & V5.2
• Good understanding of the OSI model.
• Good understanding of SQL

TECHNICAL SKILLS:

Domain: MSC, Media Gateway Controller, BICC,BICN,UMTS stack, GSM/GPRS, SIP, Intelligent Network,CAMEL,INCS1,SOAP

Telecom/Protocols: CDMA, Call Features, Call Processing, SS7(MTP-1, 2, 3, SCCP,ISUP, TCAP, INAP, MAP), SIP, GSM/GPRS/UMTS/Network protocols(TCP/IP, UDP, RTP)/MGW, MSC/VLR, SS7 (INAP, CAP), HTTP, SOAP,CAMEL,INCS1,INCS1+,RTP, SS7/MAP, GSM/UMTS, MSC/VLR call processing, BICC, BICN, MGCP(Megaco), IN/CAMEL, MAP

Systems: Mac OS, Linux, Sun Solaris, OSP 2.3 and OSP2.4 platform, Linux Web Servers (Apache-Tomcat and A5350) NORTEL DMS - MSC/VLR, HP-UX10.20

Databases: Oracle, ADB2, Relational Databases

Languages: C/C++, PROTEL, SOS, Shell scripting, PL SQL

Tools: /Simulators: Parasoft SOA Test, SoapUI, SVN, SIMSN7,Ethereal, Voice Tool, ST2/CM2/AX2 Emulators,A5350,SNOM, Intellvic, Citrix Clarify, Clear Confidential, BadBoy, HP QTP, Watson, Rational CQ, Mercury QC, ICDT, Jenkins

Hardware: NORTEL DMS - MSC/VLR, HP-UX10.20,SP 2.3 and OSP2.4 platform, Linux Web Servers (Apache-Tomcat and A5350), A5020 Soft switch, MRF (Media Resource Function)

Mobile: Android ADB, Tablets (Android/Blackberry), Palm SDK, Blackberry, J2ME, iPhone/iPad

Build Tools: Jenkins

Methodology: Agile Scrum, Waterfall model

IT EXPERIENCE:

Confidential, Dallas

Technical Test Architect

Responsibilities:

• Handled a team with onsite offshore model of 25+ resources being client facing
• Extensively involved in the training and grooming of the team and guiding through multiple projects in an agile based environment
• Involved in Effort planning, coordination with multiple teams for Test data and other challenges
• Solution workshops, suggesting changes, design changes with multiple stake holders like Architecture team, documentation
• Involved in test plan and documentation reviews.
• E2E Demo’s given to business and clients.

Confidential, Dallas

Technical Lead

Responsibilities:

• Involved in translating the Requirement Specifications and design documents into detailed Test Cases after multiple discussions with Specifications and Interface Agreements teams.
• Involved in E2E testing of multiple API’s like LTMI, International Roaming, Audited Communications, WebRTC, Netbond using various functionalities of Parasoft SOAtest tool.
• Involved in test planning and reviewing.
• E2E Demo’s given to business and clients.

Confidential, Irving

Senior QA Analyst

Responsibilities:

• Involved in translating the Requirement Specifications and design documents into detailed Test Cases.
• Tested the Flex View Commercial (on-Demand video) and Flex View Personal to certify media & entertainment applications on a wide variety of consumer devices on various access points (Web, Client, Android and iOS devices).
• Tested the Flex View Personal (Photo Albums, Music & Video) with image formats jpg, gif, png, bmp,video and audio codecs H.264, MP3 and media file formats like WMV, MP4, AVI.
• Prepared Test Plans and Executed Test Cases for the new Video streaming functionality on the Flex View app for both Android and iOS.
• Responsible for the Convergence testing which involves validating the DRM, Rental, Starz, and Encore License rules on the app across the mobile devices.
• Developed and executed Test cases for the major modules like Purchase, rentals, streaming, Offline, Play/Streaming, and Parental Controls.
• Performed Application testing to cover all the Black-Out scenarios.
• Validated the app functionality on Soap UI by invoking the necessary API's.
• Tested the integration scenarios for the new Unified App (FiOS TV) which integrates many modules like the Flex view Commercial, Personal, Live TV, TV Listings, FiOS Remote and DVR Manager

Environment: iOS (iPhone 3GS,4,4S,)and Android smart-phones (Nexus One, Droid, Droid 2, HTC Incredible, Samsung Galaxy S) and Tablets (Samsung Galaxy Tab, Blackberry,Everest).

Confidential, Dallas

Senior Consultant QA

Responsibilities:

• Titan will introduce the ability to converge or move a wireless account to the Titan billing platform in order to create bundle pricing that can include any Uverse service, wireless and DIRECTV. Currently if a “stacked” Uverse order exist, wireless retail is not allowed to make any changes to the Uverse account. With this project the Uverse account becomes the Titan account and the Titan account can now include wireless. Since wireless does not have the concept of “stacked” orders (wireless transactions are usually conducted in real time), the user should be allowed to make changes to any of the wireless components that are associated to a Titan account even if a Uverse “stacked” order exist.
• Worked on Titan testing project, including analysis and detailed study of the HLD, coordinating with business and designers and put queries, creation of test cases from high level design documents, testing various Titan flows and working with development for the resolution of issues and defects.
• Testing various SBS (Small business suite) flows and generating phoenix orders, logging defects and co-ordinating with developers and other downstream subsystems for the resolution of the same.
• Lead projects locally.
• Mentor, coach, and make effective world class QA teams.
• Define, develop and implement QA industry best practices to include test plans, process, automation, and metrics
• Translate product requirements and designs into effective test plans, scripts, and automation
• Lead the execution of test plans, scripts, and automation for full product test coverage to deliver highest product quality
• Maintain and report product test metrics to include code coverage, function coverage, project plans, test cases, and plans Requirements

Confidential, San Francisco, California

QA Engineer

Responsibilities:

• Experience in testing Flash on different mobile platforms like Android, Palm and Blackberry
• Experience using ADB - Android Debug Bridge.
• Installing flash builds from Mac OS shell onto different Android Devices.
• Pulling logs from Android Devices. Checking the logs for content or flash issues.
• Installing OS images on different Android devices.
• Experience using ADB shell to login into Android OS to debug various issues.
• Experience using Palm SDK for mobile devices. Setup Palm SDK on Windows XP
• Experience in testing Adobe Air on Android Devices.

Environment: Watson, Mac OS, Android smart-phones (Nexus One, Droid, Droid 2, HTC Incredible, Samsung Galaxy S) and Tablets (Samsung Galaxy Tab, Blackberry,Everest). Palm Pre Plus.

Confidential

Tech Lead

Responsibilities:

• Pre-integration and Validation testing for the CMM product including new features such as One Number, CSTA line control, PBX forwarding, Confidential, Forced Deletion.Monitoring Statistics, Call data and Tickets for the executed calls, automated testing using SIMSN7 testing tool. Defect Tracking using Clear Confidential .
• Task assignment and resource management and inputs provided for preparation of project reports.

Confidential

Responsibilities:

• Patch/Software installation and platform( Confidential ) configuration
• Preparation of Voice Tool Console Log-in, Log-Out Scripts
• Preparation of Voice Tool scripts for various Virtual Number call scenarios such as Basic calls with participants logged in different modes, Call Transfer, Call Forwarding, Call queuing, MADN call scenarios and Automatic Attendant
• Defect Tracking using Clear Confidential
• Monitoring Statistics and Tickets for the executed calls.

Confidential

Responsibilities:

• Preparation of Core pre-integration test plan and Auto Non-Regression test scripts for automated and Load testing
• Execution of test cases using ST2 and CM2 emulators to test PSTN, PLMN scenarios respectively Execution of AutoNR test scripts using SIMSN7 simulator for bulk execution
• Close Monitoring and Analyzing of Statistics, ECDLogs, Call Supervisor logs as well as tickets generated for the calls
• Also involved in testing of Virtual Number service and features such as Automatic Attendant, Call Queue Management and Calls handled by different participants logged in Notify or Request Mode.