SUMMARY:

• 8 years of solid knowledge and hands - on experience in the IT field - Software Testing and Quality Assurance in Telecommunication, Cloud Infrastructure, and Banking Domain.
• Supported by strong credentials including an Information Technology Bachelor and Master’s Degree, ISTQB Certification, advanced experience in testing, and full software development life cycle, agile and waterfall methodologies; and cross-platform skills in Windows, Linux, and Mainframe.
• Hands-on experience leading diverse offshore teams based in the Philippines and India.
• Extensive experience performing Functional, Regression and Automation Testing for complex and critical applications such as Enterprise, Web E-Commerce, Billing, Cloud, and Financial Forecasting applications.
• Highly effective in promoting a positive, productive environment with a reputation for excellence and high-quality service to clients.
• A good eye for detail that’s well organized and skilled in setting priorities. Resourceful and self-confident, can get the job done, and do it well.
• Strong interpersonal and communication skills who remains calm and works well under demanding conditions. A proven record of accomplishment of innovative and effective staff development with a strong commitment to vision and leadership.

SKILLS SUMMARY:

• Software Testing Life Cycle (STLC)
• RAD, Agile and Waterfall Methodologies
• System, Functional and Non-Functional Testing
• Regression, Smoke, and Sanity Testing
• Mobile Testing
• User Acceptance Testing
• End-to-End Testing
• Data Warehousing and ETL Testing
• Webservices Testing
• Batch and Mainframe Testing
• Test Automation
• Test Scripting and Execution
• Test Metrics (KPI)
• Test Plan, Strategy, Documentation
• Product Catalog
• Order Management
• Requirements Analysis
• Defect Tracking and Management
• Production Support
• Release and Deployment Management

TECHNICAL PROFICIENCIES:

Platforms: Windows, Linux/Unix, and z/OS - Mainframe

Tools: JCL, COBOL, TSO/SPF, IDCAMS, CICS, VSAM, REXX, MVS, ESP, Java, PHP, HTML/CSS, Python, Visual Basic 6, VBA/VBScriptXML/Xpath, JSON, API, Tableau

Database: MS SQL Server, Oracle, Teradata, IBM DB2 QMF, Toad Data Point

Testing Tools: HP ALM 11.0, JIRA, HP UFT, Selenium, Confidential (Automation), Rally and VersionOne (Agile), Soap UI, Cross Browser, and Mobile Testing.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Software Engineering Team Lead

Responsibilities:

• Lead and supervise a six-member QA team onshore and offshore in completing the Functional, Regression and User Acceptance Testing (UAT) activities in the Client office.
• Perform Functional, Data Warehousing and ETL Testing on the GWD application with interfacing CCAR teams and ADS data sources.
• Works closely with the onsite Clients, Stakeholders, Business, and Developers located in the client office.
• Attends and Participates in Project Review, Estimates, and Management Meetings.
• Assess User Stories and Acceptances for every Iteration/Sprint and provide Test estimations to the PMO team for work coverage estimations.
• Create trigger files, run load jobs, and validate data integration is successful from source to target data sources in staging tables without any truncation and data loss.
• Run enrichment for all records 15 data sources in Staging tables and validate key fields are enriched and transformed successfully in Staging tables.
• Investigate failed data enrichment and inform the data errors with the source/provider.
• Create and run SQL scripts that will be used for testing data sources in the GWD application.
• Validate reports created with the data loaded in the GWD application in OLAP Cube.
• Utilizes JIRA and VersionOne for Agile-related items such as Iteration/Sprint, User Stories, and Defect.
• Uses HP ALM / Quality Center for Test Management activities such as Test Planning, Test Execution, Requirements Mapping, Defect Management.
• Successfully implemented improvements to the current QA processes which includes Test Exit/Entry Criteria, established Defect/Issue life cycle and logging improvements, and introduced to use testing tools for scripting, execution, and issue logging.
• Prepare Test Status Reports and Deck with Testing Metrics and SLAs reported to the QA Manager.
• Present QA and UAT defects to the DEV manager, Clients, and Stakeholders during the Daily Defect Meeting. Analyzes, identify Severity, and provides Root Cause Analysis for all defects logged during QA and User Acceptance Testing.
• Tested PRA and FED Regulatory reports such as Trade Detail Extract, Cash Securities, and RLEN Liquidity reports.
• Review Test Cases by the offshore team, provide review points before sending the final test cases and scripts to the Business and Stakeholders.
• Create and maintain Test Plan and Strategy for the application.
• Successfully lead Confidential automation activities of 8 teams across Bank of America Enterprise Stress Testing (EST) Portfolio.
• Created a deck a for Confidential Best Practices/Standards and conducted Knowledge Transition sessions to new automation resource of the team and ensures followed by the Team.
• Perform Peer Review for each sub team’s application on their Team’s Automated Scripts.
• Create and send weekly Automation Status reports and discuss with Bank of America clients.

Confidential

Onshore DEVOPS, Middletown, NJ

Responsibilities:

• Test Case creation and execution to support patches and releases of OpenStack with the Confidential & Confidential ’s Cloud Infrastructure using Agile Methodology.
• Assessed User Stories and Acceptances for every Iteration/Sprint.
• Executed Automated Sanity and Regression scripts in Unix Environment using OpenStack commands.
• Executed Automated Sanity and Regression scripts using SOAP UI and OpenStack’s Tempest Framework coded in Python language.
• Updated Automated API Test Suite for OpenStack patches and release-related changes by running/updating XML/XPath using SOAP UI.
• Used Rally for all Agile-related items such as EPIC, Feature, User stories, and Acceptance Criteri
• Used HP ALM / Quality Center for Test Management activities such as Test Planning, Test Execution, Requirements Mapping, and Defect Management.
• Updated Automation scripts using Selenium for the Web Application part of the Confidential & Confidential Cloud Infrastructure.
• Participated in triage sessions, identified root cause of defects, and worked with the Development team for resolution.

Confidential

Test / Scrum QA Lead, Bothell, WA

Responsibilities:

• Led the offshore team in Test Design, Test Data Preparation and Execution activities on a project and release basis.
• Led 3 different QA Agile Scrum teams onshore and worked closely with the Stakeholders, Developers, and Scrum Master.
• Led the Confidential & Confidential Apple 2015 Release of iPhone 6s and 6s Plus in Premier application successfully. No major issues reported during Pre-order and General Availability Launch and was acknowledged by the Senior Executives and Director.
• Identified and Analyzed scripts that were candidates for Automation.
• Automated new regression scripts using Selenium.
• Created Test Plan and Test Strategy Document for each project on a specific release.
• Monitored Test Execution and Status of the QA Team.
• Attended meeting with the Business, Stakeholders, and Developers for Status.
• Established self as the SME of the application, provided support for testing and coordinated issues with the Developers and Business.
• Directly worked with the Business Analysts and Clients to analyze Functional Requirements for testing.
• Reviewed Test Cases created by the offshore team, provided review points, and conducted review with the Business Team and Developers.
• Created detailed Test Cases and Scripts based from the Business documents, Wireframes, Content, and Documents per project assigned using the Waterfall Methodology.
• Used HP ALM/Quality Center application to create test cases/scripts, requirements traceability, execution of test sets and log defects.
• Used Rally for all Agile-related items such as EPIC, Feature, User stories, and Acceptance Criteria.
• Performed Shakeout testing for all the QA Environment used on each project.
• Executed and updated regression scripts on a release basis.
• Coordinated with the Development team for the issues encountered and suggest for possible workaround.
• Participated in Hotfix, Daily Content Push (DCPs) and Production Deployment activities on a release basis.

Confidential

QA / Test Lead, Manila, Philippines

Responsibilities:

• Successfully improved the QA processes by automating the ETL Job Batch processing which resulted to significant client savings.
• Processed and loaded flat files from data warehouse by running batch jobs for customer information and master list updates.
• Recorded and Executed Regression Scripts in QTP for Confidential & Confidential ’s online billing application.
• Tested SOAP and REST API by running/updating the XML/XPath files using SOAP UI.
• Used HP ALM/Quality Center application to create test cases/scripts, requirements traceability, execution of test sets and log defects.
• Successfully created Excel macro files that generates Daily, Weekly and Monthly Report sent to the clients/stakeholders and test case creator/uploader.
• Ensured that the Test Environment and Test Data were ready the start of the release.
• Updated all required fields to satisfy Test Exit criteria and ensure that both the Test Entry and Exit criteria were met prior to signoff of the projects.
• Coordinated directly with the Onshore Test Leads and Test Managers with the status of the projects and other issues/risks encountered.
• Provided enough and useful investigations that can help the Development Team to address the defect opened.
• Logged defects, validated code fixes, and ensured that the Defect Management tool status was updated accordingly.
• Received and Resolved Production tickets that are related to Batch Processing. Updated the ticket once resolved using the BMC Remedy User application.
• Involved in Project Management, Budget, ETL Estimations, and Testing Metrics.