SUMMARY:

I am a passionate, creative, multi - tasking manual QA tester currently working to gain automation testing experience. The willingness for learning and grasping new concepts coupled with the ability to ask the right questions has allowed me to excel in my career. I inquired, got trained, and began execution of automated smoke test for our testing environments. My initiative is also demonstrated by taking on Disaster Recovery project from conception to deployment and now being the primary UAT DR representative. I take pride in self-improvement by being involved in testing groups, reading clubs, and self-paced trainings to remain competitive.

TECHNICAL SKILLS:

Operating Systems: Windows, UNIX, Linux,HP ALM Quality Center 11, TFS, Test Manager, JIRA, Confluence, Postman, API Explorer, VMware vSphere Client, Selenium, Jenkins, SOAPUI, WinSCP, Siebel

Databases/Tools: Microsoft SQL Server, DB Visualizer, Oracle, TOAD, Access

CRM: Siebel,MS Office suite

PROFESSIONAL EXPERIENCE:

Confidential

DevOps Quality Assurance Analyst

• Conduct IAT and UAT for multiple Cloud Computing software platforms focusing on Disaster Recovery Failover, Common Services Billing, and Regression.
• Created Master Test Plans and Provided Level of Effort to project team for testing timeline.
• Create, update, and execute test cases using Test Rails to ensure test coverage and timelines are met.
• Executed automated smoke test for both Staging and Production environments via Jenkins utility to ensure environment stability.
• Increased test case execution time less 25% by implementing Risk Based and Prioritized Testing.
• Conducted meetings with Developers and application SMEs which decreased new feature test case creation time by 10%.
• Managed off-shore team in India on Cloud Computing features for 24 x 7 coverage.
• Helped implement and update QA procedures, training documents, and test cases to ensure test coverage and timelines are met 96% of the time.
• Performed end to end testing for customer onboarding with monthly billing validation.
• Used TFS to view stored automated tests. Used Quality Center for manual test cases storage and maintenance.
• Used VMware vSphere Client to validate backend test and troubleshoot VM related issues.
• Used JIRA to review User Stories and Epics in addition to creating and tracking defects.
• Used Confluence to house QA related artifacts and documentation.
• Managed defect tracking, trouble tickets, and testing issues by effectively coordinating with application development which helped reduce defect turnover by 5%.
• Conducted Post Implementation Audit Reviews upon completion of all release activities to critique the release and find ways to improve.
• Developed test summary reports to teams in an effort to critique the release and receive sign off from the business for the completion of system integration testing.
• Performed after hour validation for Production releases. Created, Provisioned and configured environments for testing to minimize customer impact.

Confidential

Information Systems Engineer

• Responsible for creation and production support of Information Solutions with automotive OEMs and 3rd party clients.
• Managed 100% of project related testing activities with Infiniti and Hyundai automotive OEMs including connectivity and integration testing, data setup, and reporting.
• Worked as the principal Information System contact with automotive OEMs and/or Tier 1 partners to support automotive OEM and 3rd party interface testing.
• Performed functional, API, backend, web and mobile testing.
• Created and validated data using tools such as SOAPUI, WinSCP, Siebel, DB Visualizer, and SQL Developer for internal and external testing.

Confidential

Sr. Quality Assurance Analyst

• Created 25% of QA team process document templates.
• Produced use cases, test scripts, and test cases for JDD Real Time system, SharePoint sites and Internal/External FTSI website. Stored and executed tests in Microsoft Test Manager 2010.
• Assisted in configuration of SharePoint QA environment by creating team sites, adding user permissions, web parts, document libraries, lists, links, implementing customized workflows, and InfoPath forms.
• Generated backend test cases to validate database entries with SQL Server Management Studio.
• Created detailed test defects that included detailed information with screenshots and steps to reproduce which helped decrease defect lifecycle by 5%.
• Implemented Risk Based and Prioritized Testing which increased test case execution time less 25%.

Confidential

Sr. Quality Assurance Analyst

• Developed Black Box test cases and performed front end e-commerce website testing utilizing .Net Web Application in ASP.Net and Java.
• Executed test scripts for verification and validation of GUI functional tests and stored results in Quality Center.
• Reviewed and took action on all outsource partner issues during test execution and updated status in Quality Center.
• Performed ad-hoc testing during migrations and production deployment releases.

Confidential

Systems Integration Testing

• Partnered with Enterprise Services to set-up new servers, retire old servers, and support data center consolidation of 21 E-Commerce servers down to 4 servers which saved the company $1.2M.
• Built out and installed e-commerce applications in environment test beds utilizing UNIX and VI.
• Supported Billing/e-Commerce applications, release testing, and OS patching 24x7 for all Severity 1 and some Severity 2 tickets.
• Installed/upgraded, configured and maintained testing software (Quality Center and WinRunner) Confidential enterprise level.
• Orchestrated a change in the way test data and information was stored from Excel to Oracle database which increased production by 25%. Entered, stored, and tracked all data request and test data in Oracle database using the TOAD front end.
• Provisioned customer test accounts including, mobile device numbers, billing cycles, electronic serial numbers, wireless local number portability data, and P2K-Wholesale data.
• Created real-time minutes of use and VoIP using new handsets for functionality testing.
• Directed a team designed to create and implement a process for Sprint reseller requests to be owned by the Enterprise Test Data Management group versus the resellers.
• Coordinated with vendors to gather documentation, to facilitate and conduct testing efforts.
• Executed acceptance, integration and system Test Cases for Amdocs Ensemble, Business Billing and Precedent 2000 Wi-Fi and VoIP application functionality.