Software Quality Engineer Resume

SUMMARY:

Software Quality Assurance Engineer with over 10 years supporting healthcare software installations and telecommunications infrastructure. Well versed in testing protocols, developing test plans, working with customers and stakeholders to determine customer requirements and build tests to validate system capabilities. Extensive experience in agile software development lifecycle methodologies to deliver quality products.

STRENGTHS AND COMPETENCIES:

Jira
PL/SQL
JavaScript
Java
Databases
Behavior Driven Development (BDD)
Customer Service
Agile
SDLC

CAREER HISTORY:

Software Quality Engineer

Confidential

Responsibilities:

Developed and executed test plans to include web testing, database testing, regression testing, performance testing, security testing, negative testing and usability testing.
Worked with developers in writing and executing test plans.
Assisted product owners in writing stories and assisted in defining acceptance criteria.
Tracked and documented software defects, using JIRA and reported defects to software developers which includes monitoring bug resolution efforts and running and triaging test automation regression suites.
Worked with project teams and managers using Agile methodology. Actively participated as a Subject Matter Expert SME in grooming sessions and sprint/release planning.
Co - managed server room and assisted with property management and maintenance of building and server room.
Completed approximately 40 projects a year with minimal support from project managers.
Added three new clients per year. Exceeded expectations in the timeline to add clients to the platform.
Completed the addition of a critical client in half the normal allotted time due to expertise, cohesive team management, and efficiencies.
Solely responsible for managing outside building management vendors particularly with server room repairs.

Uverse Technician

Confidential, Richardson, TX

Responsibilities:

Installed and repaired high-speed broadband, Wi-Fi and voice services for business and residential customers.

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