SUMMARY:

• Over 12 years of experience in the Information Technology & Quality Assurance with 8+ years of experience in managing AD, Infrastructure, Migration, Integration & Maintenance testing projects
• Involved in test management activities such as Project Estimations, Initial project readiness assessment, Quality assurance plan, Resource planning, Client teams and offshore teams, status reporting, Risk Analysis, Mitigation Plan and provide appropriate orientation & training for the new resources joined the team. Actively participated in quality processes and internal quality audits
• Expertise on Duck Creek, Confidential Policy Administration system, Guidewire Claim Center and Identity and Access Management
• Expertise on Banking, Property & Casualty Insurance, e - commerce, Logistics, Retail,, Security and Online Trading, Mobile, Pharma, Life Sciences, Telecom and Healthcare domain applications
• Good experience in Selenium, UFT, QTP Automation tools and SOAP Web service testing - SOAP UI, Rest API Testing
• Well versed in Sanity Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, GUI Testing, Interface Testing, Database Testing, Risk based testing, Integration testing, User Acceptance Testing (UAT), Web Service Testing, Mainframe Testing, Mobile Testing and End to End Testing
• Expertise on managing Application development (AD), AM/AME - BAU projects, Production support, large infrastructure, integration, migration and upgrade projects
• Defect management experience using HP ALM, JIRA, Quality Center, Test Director, Test tracker and Bugzilla tools
• Experience in SQL Server, Oracle, DB2, Mainframe and ETL database testing, Microsoft Project Plan, Confidential, MTM, Rally, SharePoint, Visual Source Safe, Zephyr and Confluence
• Expertise on Testing Tools - Selenium Web driver with integration tools GitHub, Maven, TestNG, Jenkins, Junit, Ant, Appium, JMeter, Eclipse, DevOPS, Continuous Integration (CI), Continuous Development (CD), TDD, BDD, Micro services and proficient in XML, JSON, Java, Java Script, VB Script languages
• Proficient in analyzing the Business (BRS), Functional requirements Specification (FRS) & Design documents to formulate Test Strategy, Test Plan, Test Approach, Test scenario's, Test Cases, Test data, Defect Reports, Root Cause Analysis Reports and Test Summary Report/s
• Experience in AGILE environment project and actively participated in User stories, Sprint, Release Planning discussions and Scrum, Retrospective meetings
• Excellent knowledge of Software development life cycle (SDLC) - Agile, Waterfall, V model and Software test life cycle (STLC)
• Expertise in Planning, deploying, problem solving skills, and managing the testing effort for any given engagement with Quality assurance and Project Management Experience
• Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies

PROFESSIONAL EXPERIENCE:

Confidential, Washington

QA Lead

Responsibilities:

• Being part of Requirements Walkthrough sessions and Understanding the Project Requirements
• Estimations, Resource Planning, Work assignment as per the release work load
• Coordinate with product owner / Business Analyst for requirement clarifications
• Prepare Test strategy and Test Plan
• Schedule, work plan(s) and planning activities, monitoring routine assessments, deliverables, issues, risks and generate reports, and reporting to executives for every release
• Preparing and reviewing Smoke, Functional, Regression, Interface, UAT and End to End Test cases
• Lead the testing team on identifying/executing software scenarios, regression testing, Smoke Testing, negative testing, error/bug retests and usability
• Prioritizes test execution in order to test high risk/high impact scenarios first
• Conduct Daily Status meetings and Defect Triage meetings with all stakeholders
• Reporting testing progress and results to project team and Sr. management on daily basis
• Log the defects and updating the status throughout the defect life cycle using JIRA
• Actively interacted with the development, Product, Integration teams in resolving Bugs identified from Testing
• Participate in Sprint planning, LOE, Scrum meetings and Retrospective meetings
• To test webservice, Micro services, REST API using SOAP UI, JSON, XML, etc.
• Performing end to end activities for internal troubleshooting and ticketing system
• Presenting demos to Customer Care team around how the app helps troubleshoot mobile phone issues, etc.
• To build, coordinating testing efforts with product, UAT and Development teams
• Conduct Daily Status meetings and Defect Triage meetings with all stakeholders
• Back end testing using SQL queries and validating the data from source system to vendor systems
• Prepare test cases and execute in JIRA
• Defect management in JIRA and follow-up with Development team
• Creates and executes moderately complex SQL queries on SQL Server database and also verify the data in Rate Maintenance tables
• Implemented Selenium using TestNG framework with java and used Selenium to create automated scripts for Functional and Regression Testing
• Used Firebug Tool to identify the Object's id, Name, XPath, link in the application
• Developed automated tests based on written test cases using Keyword Driven Tests, inputs to test the multiple sets of data by using Selenium
• Executed Sanity test scripts using Selenium WebDriver on different browsers/environments and provided Results
• Validating the data for various system XML, JSON input/output files
• Prepare the test summary report and share with all stakeholders
• Provide QA Sign-off for all testing deliverables

Confidential

QA Lead

Responsibilities:

• Being part of Requirements Walkthrough sessions and Understanding the Project Requirements
• Estimations, Resource Planning, Work assignment as per the release work load
• Initial project readiness assessment, and ongoing project quality assurance advice, recommendation, project risks to the key stakeholders
• Coordinate with product owner / Business Analyst for requirement clarifications
• Prepare Test strategy and Test Plan
• Performing Project Quality Assurance technical activities such as development of detailed Project Quality Assurance schedule, work plan(s) and planning activities, monitoring routine assessments, deliverables, issues, risks and generate reports and reporting to executives
• Preparing and reviewing Smoke, Functional, Regression, Interface, UAT and End to End Test cases
• Lead the testing team on identifying/executing software scenarios, regression testing, Smoke Testing, negative testing, error/bug retests and usability
• Prioritizes test execution in order to test high risk/high impact scenarios first
• Conduct Daily Status meetings and Defect Triage meetings with all stakeholders
• Reporting testing progress and results to project team and Sr. management on daily basis
• Log the defects and updating the status throughout the defect life cycle using JIRA
• Actively interacted with the development, Product, Integration teams in resolving Bugs identified from Testing
• Involved in interface/integration testing from Confidential to Guidewire, CABS Billing history, Mobius Billing Documents, ImageRight documents, FOA and third party integrations
• Coordinate User Acceptance testing
• Creates and executes moderately complex SQL queries on SQL Server database and also verify the data in Rate Maintenance tables
• Development of Automation Scripts for web application using Selenium WebDriver automation tool with Java, Jenkins, Test NG
• Developed test scripts to automate process of testing in Selenium WebDriver
• Developed Selenium scripts to find, verify, select, edit and perform various operations on web elements. Used Select class to perform operations on the dropdown list
• Created custom XPath for identifying Dynamic Objects and used them in Selenium
• Executed Sanity test scripts using Selenium WebDriver on different browsers/environments and provided Results
• Involved in Web Services Functional Testing
• Using SOAP UI tool to test Real time Raters and Renters portal vendor webservices
• Validating the data for various system XML, JSON input/output files
• Writing, executing all the test cases in HP ALM test management tool
• Involved in Policy Life Cycle transactions, Quote management system and end to end interface testing for downstream applications
• Conducting defects root cause analysis meeting with all stakeholders and publish the report
• Getting the required approvals for all testing artifacts and uploading in SharePoint
• Performed End to End testing to make sure that all the functionalities are working fine as expected
• Leading agile (Scrum) development team working with developers, designers, and other analysts to deliver product functionality in an iterative process.
• Readiness Assessment and Quality Assurance Plan for the AD project
• Involved on Automation framework plan and implementation
• Work with business teams to ensure that the requirements are clearly articulated prior to delivery to development (and track through lifecycle to UAT completion).
• Provided scope and approach on the overall testing for each Sprint in Team Foundation Server ( Confidential )
• Monitoring all the assigned tasks and updating on daily basis in Confidential
• Support/deliver the creation of test plans, definition of scope, execution schedules, resourcing.
• Ensure requirements are fit for purpose and there is a clear mapping of test cases to User stories.
• Implemented risk based testing for product team to ensure detection of problems in critical areas early in sprint.
• Co-ordinate with System integration Manager to help set expectations and timing of exit from the previous test cycle
• Development of Automation Scripts for web application using Selenium WebDriver automation tool with Java, Jenkins, Test NG
• Reviewing the testing deliverables and assure that effective project planning, management, risk assessment, and project controls for the release deliverables
• Continuous integration and continuous testing using Maven, Github and Jenkins
• Define functional test scenarios for systems and End to End capability (driven by the business processes where possible).
• Performed Mobile automation, Acceptance Testing of IoT device, Native, Mobile web &Hybrid Apps.
• Functional verification of Fight Club (Radar Pace) device/glasses, companion application on Android/iOS phones with business logic.
• Firmware upgradation of the device, initiate Cycling/Running workouts using companion application.
• Maintained E2E production like test environment.

Confidential, Wisconsin

QA Lead

Responsibilities:

• Being a Lead, performed end to end testing on GWCC - Setting up of Claims, Adding Exposures, Updating of Financials - Adding Reserves, updating Claims and Subrogation. Checking for errors, validation of rules and coverages
• Performing Project Quality Assurance technical activities such as development of detailed Project Quality Assurance schedule, work plan(s) and planning activities, monitoring routine assessments, deliverables, issues, risks and generate reports and reporting to executives
• Attending the requirements gathering meeting between the Product Owners, Business Analysts, SME’s and Developers
• Understanding the Project Requirements
• Coordinate with product owner / Business Analyst for requirement clarifications
• Preparing the Estimates, Test plan and Test Strategy
• Reviewing Smoke, System, Interface, end to end and UAT test cases
• UAT support to business teams and performed UAT testing from QA team
• Assigning the System defects to project teams and third party vendors
• Conduct Defect Triage meetings
• Provided scope and approach on the overall testing for each Sprint in Rally
• Monitoring all the assigned tasks and updating on daily basis in Rally
• Daily Client interactions and Daily status calls with Offshore team
• Reporting testing progress and results to project team and management
• Actively interacted with the development team in resolving Bugs identified from Testing
• Coordinate User Acceptance testing
• Performed Automation testing using Selenium Webdriver tool
• Implemented Selenium using JUnit framework with java and used Selenium to create automated scripts for Functional and Regression Testing
• Used Firebug Tool to identify the Object's id, Name, XPath, link in the application
• Developed automated tests based on written test cases using Keyword Driven Tests, inputs to test the multiple sets of data by using Selenium
• Contributed in developing Automation Framework that uses Java, Selenium WebDriver and Junit
• Used Selenium WebDriver and JUnit to run the Test Scripts and involved in writing the acceptance criteria and Test cases for the stories assigned in JIRA
• Lead the testing team on identifying/executing software scenarios, regression testing, Smoke Testing, negative testing, error/bug retests and usability
• Validating fraud data, sending the investigation files to SIU team
• Involved in complete end to end testing

Confidential, Wisconsin

QA Lead

Responsibilities:

• Attending the requirements gathering meeting between the Product Owners, Business Analysts, SME’s and Developers
• Performing Project Quality Assurance technical activities such as development of detailed Project Quality Assurance schedule, work plan(s) and planning activities, monitoring routine assessments, deliverables, issues, risks and generate reports and reporting to executives
• Complete Implementation of all 9 LOBS for 50 states and responsible for all testing activities
• Understanding the Project Requirements
• Coordinate with product owner / Business Analyst for requirement clarifications
• Involved in Estimates, SLAs and preparing the Test plan and Test Strategy based on the estimations
• Reviewing Smoke, System, Interface, end to end and UAT test cases
• Assigning the System defects to project teams and third-party vendors
• Conduct Defect Triage meetings
• Provided scope and approach on the overall testing for each Sprint in Microsoft Test Manager (MTM)
• Monitoring all the assigned tasks and updating on daily basis in MTM
• Daily Client interactions and Daily status calls with Offshore team
• Reporting testing progress and results to project team and management
• Actively interacted with the development team in resolving Bugs identified from Testing
• Development of Automation Scripts for web application using Selenium WebDriver automation tool with Java, Jenkins, Test NG
• Involved on Automation framework for Selenium Automation
• Coordinate User Acceptance testing
• Worked with multiple stakeholders and vendors to resolve the application issues
• Deliver the project deliverables to the stakeholders after every release
• Lead the testing team on identifying/executing software scenarios, regression testing, Smoke Testing, negative testing, error/bug retests and usability
• Involved in complete end to end testing

Confidential, California

Onsite Test Coordinator

Responsibilities:

• Understanding the Project Requirements
• Preparing the test plan
• Project planning, management, risk assessment, and project controls
• Involved in High level, Functional, and Regression Testing
• Preparing, Executing Test Cases and Analyzing the Test Results using Quality Center 11 (ALM)
• Reviewing and Modifying the test cases
• Preparing the Test Summary reports
• Verifying the data accuracy using Oracle database
• Coordinate User Acceptance testing
• Worked with multiple stakeholders and vendors to resolve the application issues
• Deliver the project deliverables to the stakeholders after every release
• Daily Client interactions
• Involved in complete end to end testing

Confidential, California

Onsite Test Coordinator

Responsibilities:

• Understanding the Project Requirements
• Preparing Microsoft Project Plan
• Involved in High level, Functional, Dry Run and Formal Testing
• Preparing, Executing Test Cases and Analyzing the Test Results using Quality Center
• Reviewing and Modifying the test cases
• Project planning, management, risk assessment, and project controls
• Preparing Test reports using Quality Center
• Updating Weekly status in the Share Point
• Reviewing and Modifying the test cases
• Preparing the Test Summary reports
• Verifying the data accuracy using Oracle database
• Coordinate User Acceptance testing
• Worked with multiple stakeholders and vendors to resolve the application issues
• Deliver the project deliverables to the stakeholders after every release
• Daily Client interactions
• Involved in complete end to end testing

Confidential, Memphis

Test Lead

Responsibilities:

• Understanding the Project Requirements
• Involved in getting the testing entry approvals from Marketing team, Dev team and Test Manager
• Assigning the work to team members
• Involved in High level, Smoke and Functional Testing
• Involving in the team meetings with Offshore and Onsite
• Executing the Test Cases and Analyzing the Test Results
• Bug tracking and reporting through Quality Center
• Conducting Post mortem meetings and defect meetings
• Updating Daily Status, MPP, VSS on daily basis
• Involved in Regression using QTP and BPT tools
• Involved in database testing using FSS and GSE
• Reviewing and Modifying the test cases
• Preparing the Test Summary reports
• Verifying the data accuracy using Oracle database
• Coordinate User Acceptance testing
• Worked with multiple stakeholders and vendors to resolve the application issues
• Deliver the project deliverables to the stakeholders after every release
• Daily Client interactions
• GO/No GO decisions and project recommendation to the project team
• Involved in complete end to end testing

Confidential, OH

Sr. QA Analyst

Responsibilities:

• Understanding the Project Requirements
• Writing the Test cases
• Reviewing the team members test cases
• Involved in High level, Functional and Regression Testing
• Executing the Test Cases and Analyzing the Test Results
• Checking the database using Oracle Toad
• Bug tracking and reporting through Mantis
• Preparing and Sending MOM and Daily Status Reports
• Bond automation scripts runs using Silk Test
• Reviewing and Modifying the test cases
• Preparing the Test Summary reports
• Verifying the data accuracy using Oracle database
• Coordinate User Acceptance testing
• Worked with multiple stakeholders and vendors to resolve the application issues
• Deliver the project deliverables to the stakeholders after every release
• Daily Client interactions
• Involved in complete end to end testing

Confidential

Tester

Responsibilities:

• Preparing the Test cases
• Executing Test Cases and Analyzing the Test Results.
• Involved in Functional and Adhoc Testing.
• Bug Tracking and reporting through Mercury Quality Center.
• Creates and executes moderately complex SQL queries on Oracle and DB2
• Involved in Regression testing
• Reviewing and Modifying the test cases
• Preparing the Test Summary reports
• Verifying the data accuracy using Oracle database
• Coordinate User Acceptance testing
• Worked with multiple stakeholders and vendors to resolve the application issues
• Deliver the project deliverables to the stakeholders after every release
• Daily Client interactions
• Involved in complete end to end testing

Confidential

Tester

Responsibilities:

• Understanding the client requirements and project functionalities
• Designed Smoke, Functional, Regression Test Cases
• Involved in Reviews, Meetings and Discussions
• Implemented Review Comments
• Data Base testing using Toad
• Provide daily status, weekly status to the leads
• Prepared Functional Test Reports after Execution
• Uploaded and Updated FTC and FTR in VSS and Share Point.
• Submit the defects using Bugzilla.