PROFESSIONAL SUMMARY:

• Confidential has 20 years of IT experiences, of which 18 years in quality assurance and leadership, 1 year in software development and 1 year in technical support.
• She has worked in a wide range of industries, including retail, health insurance, mortgage, banking, and educational assessment.
• She led and managed QA resources in Agile, RUP and traditional Waterfall projects.
• She enjoyed hands - on testing using manual testing techniques as well as programming in Java-Selenium-Cucumber or C#-Selenium-Specflow. Her focus on quality delivery, her expertise in web-based and mobile applications, combined with her working knowledge of both manual and automated testing have delivered improved quality products and services in all organizations that she has served.

TECHNICAL SKILLS:

• Selenium Web Driver
• Java
• Cucumber
• Appium
• TestNG
• BrowserStack
• C#
• Specflow
• QuickTest Professional (QTP)
• WinRunner
• Robot
• QADirector
• QARun
• SilkTest
• Application Lifecycle Management (ALM)/Quality Center (QC)
• TestLink
• RequisitePro
• ClearQuest
• IntelliJ IDEA
• Eclipse
• Visual Studio
• Postman
• SOAP UI
• Cygwin (Curl commands)
• GitHub/ Source Tree/ Git Bash
• Confluence
• Adobe Experience Manager (CQ5)
• XMLSpy
• Jenkins
• Gradle/ Maven/ Ants
• Subversion
• Stash
• Visual SourceSafe
• PVCS Tracker
• Sumo
• ActiveMQ Console
• MS SQL
• Oracle SQL
• Cassandra
• Mongo
• Datomic with Dynamo DB
• SSIS
• Informatica
• Cognos ReportNet
• SAS
• Crystal Report
• SQL Enterprise Manager
• Oracle Developer
• QuerySurge
• Aqua Data Studio/ Toad
• Facets
• ElemenTool
• Fuego
• Actuate
• Quintus WebCenter
• Java
• C#
• Java Script
• XML
• HTML
• VB
• VBA in Excel
• COBOL
• Pascal
• C
• JIRA
• Rally
• VersionOne
• Confluence
• Siebel
• SAP
• HealthRules Payor

PROFESSIONAL EXPERIENCE:

QA End-to-End Lead Consultant

Confidential

Responsibilities:

• Crafted UAT and End-to-End Testing strategy and Test Plans for Securian’s Senior Managers.
• Designed and developed End-to-End testing and defect templates as well triage communication process.
• Programed an on-demand Dashboard using VBA in Excel to summarize Test Case and Test Execution Metrics from Cloud-based Smartsheet API. This provides the entire project team their first real-time testing status among the five US Agile Teams and three Canadian User Acceptance Test Teams (totaling 80+ IT staff).
• Partnered with Product Owners, QA Managers, IT and business teams to develop testing calendar.
• Provided formal weekly status updates on test case creation, test execution progress and defect status to Stakeholders and the entire project team.
• Served as the point-of-contact person for Integration, UAT and End-to-End Testing with the Canadian UAT team. Helped to identify and resolve any obstacles hindering End-to-End Testing progress.
• Provide guidance and trained BA and QA to write End-to-End Test Cases.
• Created and executed test cases for individual Agile Teams as needed.

Author & Illustrator

Confidential

Responsibilities:

• Wrote and illustrated a children picture book available for purchase on Confidential.
• Programmed and published a personal web-site

QA Lead Consultant

Confidential

Responsibilities:

• Led manual and automated testing for a new mobile-responsive website for Confidential ’s Senior Portrait online ordering business.
• Evaluated and selected tech stacks (Java-Cucumber-Selenium-Appium-Maven) and a Cloud testing device farm (BrowserStack) for our automation suite based on client’s current and forecasted capabilities.
• Reviewed Google Analytics data and market trends to establish cross-browser, cross-platform testing scope and performance-testing baseline for JMeter.
• Wrote Test Plan and Behavior-Driven Development (BDD) Test Cases (manual and Cucumber scripts); Executed manual and automated tests (from within Eclipse, Maven on command shell, and from Jenkins); Documented defects and led defect triage meeting to prioritize defects.
• Created Oracle and MS SQL queries to assist developers and Automation Engineer for looking up test data and for verifying test results.
• Updated Confluence pages and JIRA stories to capture modified requirements.
• Trained manual Testers to perform REST API testing via Postman.
• Coordinated testing activities with other upstream and downstream UAT teams for test data setup and End-to-End Testing.
• Participated actively in Agile Grooming, Planning, Daily Scrum, and Retrospective with Agile Team.
• Created, maintained a QA dashboard on JIRA. Mentored team members (including Program Owner, Product Owner, Project Manager, Developers and Testers) on using and querying JIRA.
• Configured Content Management tool so that client’s pictorial content would display correctly on the site.

QA Lead Consultant

Confidential

Responsibilities:

• Led an Agile QA team of 1 manual and 2 Automation Engineers to test a new Product Content Ingestion and Export web application for the company’s retail system.
• Act as a hands-on leader of all testing activities, including but not limited to, writing test scenarios and test cases. Deployed Builds to test environment using Jenkins. Executed tests, documented results and log defects and maintained testing artifacts to JIRA.
• Created QA Wiki on Confluence to share useful information regarding testing process and techniques.
• Communicated testing progress and status in daily Stand-up. Coordinated testing activities with Automation Engineers to define testing candidates for automation suite.
• Participated in design and requirement grooming discussions to identify gaps, to clarify stories requirement and to plan testing scenarios before development begins.
• Mentored QAs on transitioning from Waterfall to Agile SDLC; Taught junior QAs to query Datomic Database using Amazon’s DynamoDB as well as other tools to improve their efficiency in creating test data in XML and testing REST API.
• Also worked closely with Software Developers in developing test scenarios using Cucumber in a Test-driven development (TDD) Groovy-Gradle web-services API project.

QA Lead Consultant

Confidential

Responsibilities:

• Conducted hands-on manual and automated testing to Product Content Management Team, which served gate keeping duty for Confidential ’s catalog of product contents in roughly 2,000 categories.
• Created test scenarios, test cases and testing artifacts to be shared on JIRA. Also maintained QA Wiki on Confluence and QA Dashboard on JIRA.
• Helped to architect and build an automation framework using Java-TestNG-Selenium-Ants for Regression Testing.
• Performed REST API testing using Postman and Cygwin against Cassandra and Mongo Databases. Also wrote SQL queries to verify data against Oracle databases.
• Contributed actively to Backlog Grooming, Sprint Planning, Retrospectives and all other Agile Scrum activities. Routinely clarified Acceptance Criteria and requirements between Business Owners and Developers, coordinated UAT, knowledge-transferred to Support Team on release features, and trouble-shot Production issues.
• Worked closely with Business Product Owners to refine requirement and User Stories.

QA Team Lead

Confidential

Responsibilities:

• Led a team of six manual QAs on the company’s four year, multi-million-dollar customer-facing Web project that was built on Adobe Experience Manager (CQ5) in a continuous build cycle environment.
• Planned, created and executed test cases for multi-browser supported web applications (Chrome, IOS, Firefox and IE) as well as mobile applications (iPad, iPhone, Android tablets and Android phones) using browser emulators and actual mobile devices.
• Responsible for Smoke Testing, System Integration Testing, User Acceptance Testing, Regression Testing, End-To-End Testing coordination and Deployment Verification in an Agile environment.
• Worked closely with Automation Architect to select automation test strategies and scenarios that will yield the greatest return on automation. Also helped in executing and trouble-shooting automated test scripts in QTP when needed.
• Reported status and made “Go/No Go decisions” with Project Managers, Development Technical Directors and QA Director. Also served as SME and mentor for the project team members.

Automation QA Practice Lead Consultant

Confidential

Responsibilities:

• Worked with Program QA Director to establish a Quality Assurance Competency Center on a multi-million Affordable Healthcare project. Being one of the four QA leadership members in the IT Governance Team, I helped to set Program Test Automation Strategies, metrics and standards for a project consisted of more than 120 IT staff.
• Created and managed Automation Backlog as a Scrum Master using VersionOne. Programed utilities to update Automation Coverage Dashboard and worked closely with Business Owners and Scrum Masters to prioritize product deliverables.
• Provide guidance to Manual Test Leads in identifying automation candidates for functional and regression testing, test data creation, and end-to-end testing.
• Hosted weekly Program QA leadership meetings with Manual QA Practice leaders to explore quality improvement opportunities.
• Trained and on-boarded all functional automation resources to ensure that they understood the project and had access to the tools and information they needed.

QA Team Lead

Confidential

Responsibilities:

• Managed a team of nine onshore/offshore QAs on both Agile and Waterfall projects. My team accounted for 76% of all projects deployed to Production in our division, totaling 3 million project dollars in 2012.
• Performed Quality Manager functions such as reviewing project scope; Estimated testing efforts; negotiated testing schedules with Project Managers and Development Managers; Interviewed and selected appropriate QA resources for projects; prioritized tasks using risk-based methods; Refined and created process improvement procedures to reduce defects and increase test efficiency.
• Serving as a hands-on QA Team Lead, I routinely created Segment and Divisional Test Plans, devised Test Strategies, reviewed and signed off Business Requirements, Use Cases, Design Specifications, and Database Design Specifications, created and reviewed test scenarios and test cases, executed system tests, regression tests and performance tests in Waterfall SDLC while reviewed Acceptance Criteria, estimated backlog stories, executed tests and promoted teamwork among Business Owners, Business Analysts, Developers and Quality Analysts.
• Received 2012 Confidential IT Award for implementing a new client health plan within a 12-week period using Agile Scrum. Product feature modifications were front-end (Web, desktop), back-end (ETL, DB tables and stored procedures) and paper reports to support our Health Plan eligibility, clinical submission and claim payment processes.
• Managed and set up Virtual Machines for IT testing and Business UAT Testing via Remote Desktop as well as VMWare View.
• Architected and programmed a data-driven automated testing framework using QTP that was driven from external Excel and SQL database queries to regression-test web portals and helped create test data for manual testing.