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Software Quality Assurance Engineer / Application Support Resume

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SUMMARY:

Highly motivated technology professional career as a software Quality Assurance engineer. Bring to the table hands - on experience in the testing of software systems supporting C#.Net products and interfaces. Knowledge of standard QA methodologies and the Software Development Life Cycle (SDLC). Ensures product quality and technical compliance with rigorous business and standards, including Agile and software development lifecycles. Track record in team building, project management, product quality, problem solving, and customer satisfaction. Familiar with MS programming technologies including .Net Framework, C#, VB.Net, Crystal Reports, Java, SQL Server, T-SQL, IIS, HTML, JavaScript, CSS and ASP.NET.

TECHNICAL SKILLS:

  • MS Visual Studio.NET, C# (ASP.NET/Win Forms), HTML, CSS, JavaScript, SQL, MVC, J Query, ADO.NET
  • Windows NT/2000/XP/2003, 7, 8, PC/MS DOS, LINUX/UNIX, Apache, MySQL, PHP
  • NUnit, Selenium
  • Agile, Microsoft Dynamics environments
  • Confidential product Centricity Business (CB).
  • Working in environment using Agile Framework/methodology.
  • ALM, CQ, Rally, Jira

STRENGTHS:

  • Strong background in editing and proofreading skills, exceptionally written communication skills.
  • Developing, implementation and managing projects within time and budgetary constraints.
  • Organized, detail-oriented, and conscientious self-started, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
  • Unit/Black Box Testing.
  • Extensive knowledge of validation of computer systems and manufacturing processes
  • Proven ability to read and analyze comprehend business and technical requirements.
  • Possess excellent communication, analytical, organizational, presentation and personal skills.

EXPERIENCE:

Confidential

Software Quality Assurance engineer / application support

Responsibilities:

  • Support architect, designing, front / end web developing and maintain features for Confidential (C# / Perl)
  • Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle
  • Created Test Scenario's on Excel. Wrote Structure Query Language (SQL) queries to check proper data population in application table and for data verification to perform Backend Testing against MSSQL Database.
  • System admin tasks, maintaining systems/web servers running on Linux/Windows environment.
  • Support Application migration from Mod Perl based Linux application to Windows based .NET application, Java, Javascript / Angular, Apache.
  • Investigated, implemented automated Nunit test cases C#/ Selenium. Automate new features for reducing time and cost with TestCompete..
  • Defect tracked and reported the bugs using TFS. Participated in reviews and meetings.
  • Performed manual testing of UI to identify, analyze and document defects, questionable functions, errors and inconsistencies in software program functions, outputs, online screens and content
  • Performed testing and found defects in bill pay and people pay functionality
  • Develop test framework using Selenium Webdriver, create and execute automated test scripts. Analysis of test requirement and automation feasibility.
  • Worked with architects and software engineers to evaluate functional and non-functional requirements and ensure the solutions are testable and ensure high quality.
  • Participated in defect review and triage.
  • Presented System-integration test results to the project teams and Business/IT leaders.
  • Liasoned with stakeholders across teams collecting requirements to implement features.
  • Developed and modified Perl programming to retrieve, parse and process XML data.
  • Supported standalone PERL/C# based package for a web interface using HTML, PERL, CGI, C#, MySQL, MSSQL. Worked on SSIS projects.

Confidential, Boston, MA

Software Quality Assurance Engineer

Responsibilities:

  • Designed, developed, executed, and analyzed test results for software tests and sub-system/system level.
  • Reported defects and tracked to appropriate resolution/disposition.
  • Evaluated software requirements for testability and to determine appropriate test methodology and tools to accomplish task.
  • Consulted with engineers to evaluate interface(s) between software, operational, and performance requirements of overall system.
  • Generated software validation reports and distributes as appropriate.
  • Contributed to, and helped lead multiple software development related activities to perform standard QA functions, including writing test plans, test cases, and developing cases for functional, regression, and end-to-end testing using Jasmine.
  • Used Quality Center as Test Repository for Requirements, Test plans.
  • Recorded and plays back test in Fire fox using Selenium IDE.
  • Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application.
  • Created Automation test framework using Selenium and TestComplete . Investigated, implemented automated Junit test cases Java/ Selenium.
  • Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents
  • Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed. Prepared automation test framework. Added annotations to the test. (selenium)
  • Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser. Run tests by using Selenium remote control in different browsers . Examine the results of test to pinpoint defects in the application. As part of compatibility testing, executed the workflow manager web application related test cases on different browsers like Internet Explorer and Mozilla Fire Fox on different Operating Systems.(validation)
  • SQL Queries for backend testing.
  • Responsible to System/Integration test REST API’s, User interface, Database, reporting, ETL/Batch technology components. Provided User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.
  • Participated in and provide input for system analysis, design walkthroughs and code reviews.
  • Helped run reviews for escalation issues, design features, test scenarios and defects. Provided team with guidance on testing and escalation of safety issues.
  • Worded with the Quality team to ensure product safety and quality issues were properly submitted in the iTrak reporting software. Participated in CAPA and Risk Management meetings to go over defects.
  • Ensured teams followed Verification, Validation, and Quality Management System processes and best practices.
  • Helped the install Base team release. Coordinated test resources, completed test documents and provided training to Support and developers.

Confidential, Chelmsford, MA

Software Quality Assurance Engineer

Responsibilities:

  • Implemented applications for production, materials management, and engineering personnel to revise work instructions, forms, templates and training aids.
  • Revised and modified applications to reflect current manufacturing practice at Chelmsford, MA manufacturing facility with ASP.NET, ADO.NET and MVC.
  • Processed the Reports through Agile and relational databases for DBAs in charge of synchronizing corporate data using SQL query.
  • Performed manual, automated testing (selenium) including functional, system and performance testing in all different Internet browsers (IE, Fire Fox, chrome and Safari).
  • Participated and provide input in system analysis, design walkthroughs and Code reviews.
  • Developed C# unit tests within Microsoft Test Suite for automating testing of user login.
  • Documented engineering processes and specifications for software development lifecycle, product delivery, and product releases.
  • Prepared Test Reports and submitted the bug findings to the TFS defect tracking system.
  • Created automating the Smoke and Q&A Regression test suites. Developed utilizing Selenium WebDriver C# .Net 4.0, AutoIt Script and Nunit in TFS Visual Studio Professional 2010. Utilized Xpath, CSS, and JavaScript to locate HTML elements within the Selenium Webdriver test framework.
  • Created Training Plans on web-based applications for Confidential personal.
  • Ensured all test code meets coding standards and is fast and reliable.
  • Delegated and supervised work flow to subordinates.
  • Developed and Managed Project schedule for Documentation Control Department.
  • Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.

Confidential, Holliston, MA

Software QA Engineer

Responsibilities:

  • Developed new features and tested their functionality on company’s website.
  • Developed using the Selenium RC and Selenium WebDriver written in .Net C# Visual Studio 2010 Ultimate TFS and executed using Nunit. The Nunit results were then converted to HTML using Nant and Nunit2Report.
  • Assisted in development and documentation of several ASP.NET-based applications.
  • Customized the developed applications as per the request specifications.
  • Created Test plan & Script, Defect Management Templates; Created Initial test plan and developed test cases and test scripts manually.
  • Developed Visual Studio 2010 MSTest automation tests (TestCompete) in C# for interfacing and validating the feature Delete Customer.
  • Completed regression, positive, negative, integration and functional testing to produce a bug free product
  • Utilized ongoing ASP.NET website applications and maintained C# code.
  • Developed web-based interfaces for SQL databases and web applications.
  • Provided testing by running Selenium automated tests driven for recording and reporting results. Updated and debugged issues with a suite of C# regression tests used in performing regression testing.
  • Created and maintained test data and data generation capabilities using formats JSON and XML.
  • Administrated the database including performance monitoring and tuning.
  • Participated in and provide input for system analysis, design walkthroughs and code reviews.
  • Involved in the design of physical database schema, data modeling.
  • Suggested improvements to software validation processes.
  • Administrated local network.

Confidential

Clinical Engineer

Responsibilities:

  • Modified and upgraded system software applications for various diagnostic laboratory instruments.
  • Investigated hardware complaints.
  • Researched and implemented alternative instrument components.
  • Developed validation plans and ensured timely execution of those plans.
  • Reverse engineered and evaluated existing products.
  • Managed instrument refurbishing and related ongoing activities.
  • Performed and managed technical and materials documentation review, training and corrective action.
  • Provided customer support through presentations and training on various laboratory systems.

Confidential, Newton, MA

Web Developer / Designer

Responsibilities:

  • Developed a vibrant website using HTML, Apache, MySQL, CSS, JavaScript, SQL, JQuery, PHP and WordPress to optimize traffic, page views and the user experience (UX).
  • Created online promotions, press releases and donation forms to increase cash contribution from the local community.
  • Linked online donations to the fundraising database.
  • Engineered an “Online Store” web application, customized for mobile devices.

Confidential, Boston, MA

Software Engineer/ Research Assistant

Responsibilities:

  • Created, analyzed and calculated volume of 3D Image.
  • Administrated LINUX system and TCP/IP protocols.
  • Implemented, modified and supported Image J (Java) software applications for MRI equipment.
  • Participated in 6-person team in design and development of hyperpolarized noble gas for MRI system.
  • Employed software applications to assist two professors in researching how to make low-field MRIs more precise.
  • Prepared presentations using a variety of software programs.

Confidential, Boston, MA

Clinical Engineer

Responsibilities:

  • Worked with electronics, software, medical gases, hydraulics and electrical systems.
  • Modified and implemented software applications.
  • Studied the clinical structure of the each department.
  • Participated in planning process and assessment of new clinical technology.
  • Investigated incidents and proposed sound and practical solutions.

Confidential

Programmer Analyst / Web Developer

Responsibilities:

  • Participated in all phases of the Confidential Information Management System Project.
  • Met with directors of private and public hospitals and end users to structure in-house financial services.
  • Analyzed health insurance schemes, control flows, and data sharing subjected to fewer critical changes.
  • Assisted in the development of a multi-year medical budget.
  • Designed and developed the “Patient Data Control System” and the “Medical History System” using SQL, Delphi.

Confidential

Programmer Analyst / Web Developer

Responsibilities:

  • Participated in all phases of the Confidential Information Management System Project.
  • Met with directors of private and public hospitals and end users to structure in-house financial services.
  • Analyzed health insurance schemes, control flows, and data sharing subjected to fewer critical changes.
  • Assisted in the development of a multi-year medical budget.
  • Designed and developed the “Patient Data Control System” and the “Medical History System” using SQL, Delphi.

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