SUMMARY:

• Over 14 years of IT experience in Quality Assurance Testing in Government, Mortgage, Financial and Communications industries.
• Successfully completed and delivered various complex systems in all phases - System testing, Integration Testing, End to End Testing & User Acceptance Testing.
• Expertise in testing AS400 applications such as Informix and Telemar systems.
• Designed and implemented test scripts and managed Selenium test automation processes.
• Hands on validation of IVR & Data Warehouse BO Reports functionalities with respect to Mastermind Order entry system.
• Expertise in Quality Assurance of Mobile, Cloud based, Web based, Call Center (IVR), Web Services, Client/Server and Java/.net Applications.
• Experienced in Testing Enterprise wide CRM ( Siebel, Clarify ) & ERP ( Maximo - Supply Chain, People Soft, SQL BI, SAP HR ) applications, including setting up various middle ware configurations and test environments.
• Served many years as a system administrator for HP ALM/ Quality Center test management tool.
• Experience in Managing Requirements Traceability Matrix to ensure comprehensive test coverage of requirements. Expertise in User Manual Documentation, User Training process.
• Excellent communication, interpersonal, analytical and presentation skills. High mathematical aptitude.
• Highly proficient in MS Project, MS Office, Excel Spread sheets, including the design and development of Macros for test metrics reporting. Good analysis skills, energetic and task oriented.

TECHNICAL SKILLS:

Test Management Tools: HP ALM Quality Center 12.53, 11, 10, 9, TFS, VSS

Automation Testing Tools: Selenium, Cucumber, HP UFT 12.50, QuickTestPro 11.0, 9.2

Defect Tracking tools: HP ALM 12.53, HP ALM Quality Center 11.0/10,0, Rational ClearQuest,Bugzilla

Performance Testing tools: Knowledge in HP Performance Center 12.5, LoadRunner 9.5

Requirement management Tools: Caliber, Requisite Pro, BluePrint

CMMI: CMMI level 3, CMMI level 2 and ProcessMax tool

RDBMS: Oracle 10g, 9.x, 8.x, 7.x, DB2, MS SQL Server 7.0, DBArtisan 8.0, Toad

Languages: Java Script, VBScript, SQABasic, SQL

O/S: Windows 7/10, HP UNIX, Solaris 2.x, Windows XP/00/98/95/NT

EAI tools: Salesforce, Siebel, Oracle 11i, Maximo-Supply Chain, Oracle Apps, SAP-

PROFESSIONAL EXPERIENCE:

Confidential,Dallas, TX

Sr QA Lead

Environment: HP ALM 12.53/ 11.0, UFT, QuickTestPro 11, Selenium, Cucumber, .net4.0, Oracle 11.0, SQL Server 2008, MasterMind Order Entry System, SAP Business Objects Reports, MS Visual Studio 2010 TFS, IVR call center, MQ Broker Web Services, SoapUI, Cloud based Testing for MyADT.com

• Currently leading the Agile bi-weekly and monthly releases of 3 major modules of ADT -
• ADT-dotcom- Desktop & Mobile devices
• OpenSpan Single Sign On system,
• IVR Call Center
• Set up the structured testing practices for the Data Warehouse / Reports division & ADT’s IVR Call Center division. Using Test Driven Development (TDD) framework in testing the cloud based ADT-dotcom module.
• Expertise in API validation at functional level and at batch level using Grid process in Selenium.
• Utilization of automation testing tools like Selenium, Cucumber & SoapUI for IVR and ADT-dotcom modules. Prepared test cases and scripts utilizing TestNg annotations.
• Created Object Page framework. Modified automated test scripts as per system functionality and functional requirements.
• Expertise in processing data available in Message Queues, Flat Files and Relational Databases.
• Proficient in providing detailed test metrics, test reports and application presentations to the Project team, top management and stake holders.
• Track the progress of each IR’s in Jira and Clear quest. Make sure got fixed and Implemented.
• Conducted Daily Defect Management Meetings and project delivery meetings to ensure that defect tracking (identification, fixing, re-testing and migration of defects) is properly addressed.
• Lead the teams responsible for System testing and User Acceptance Testing.
• Reviewed & Monitored smoke test/ System Integration Test, actual validation and results to ensure that they meet the entry and exit criteria.
• Reviewed and set up a frame work for all the test cases in different modules to assure the correct mapping of functional requirements to the design features of the application.

Confidential,OK

QA Manager

Environment: HP ALM 10.0, QuickTestPro 9.2, Oracle Apps, Maximo Supply Chain, SQL, Visual Studio,

• Set up the structured testing practices for the End to End Testing phase of the project.
• Standardized QA standards and practices, Requirements analysis methods across teams.
• Lead the team responsible for E2E testing and User Acceptance Testing.
• Designed and developed E2E Test Plan, Test Execution Plan and created major portion of test cases for AMS system.
• Reviewed smoke test, actual validation and results to ensure that they meet the entry and exit criteria.
• Managed and coordinated the daily testing activities, issues, defect resolution and provided the daily status reports to the project team and the stakeholders.

Confidential

QA & Delivery Manager

Environment: Rational Functional Tester, Rational Performance Tester, Clear Quest, ReqPro, .net4.0, SQL Server 2008, Siebel 8.1 & 8.2, FileNet, OPA, ETL, SQL, Visual Source Safe

• Successfully Implemented and Managed the best practices Testing methodology of UIM project, with monthly production releases.
• Lead the team responsible for System Integration Testing and User Acceptance Testing.
• Extensively involved in Release Management of agile SDLC production releases.
• Organizing and presenting the release summary to the stake holders and the project members.
• Created and presented demos, user guides for the project team for the Testing tools.
• Designed and configured a successful testing process in migrating from Siebel 8.1 to Siebel 8.2.
• Defined technical best practices for testing large scale ETL migration from Mainframe to Siebel. Segregated the application to manageable sub modules.
• Delegated optimum workload among the team, with specific metrics for accountability.
• Reviewed and oversaw the team members in creating 1200 test cases for System Integration Testing.
• Established periodic knowledge transfer sessions with the developers / SMEs to cut down the learning curve of the QA team about the application.
• Involved in team member technical evaluation during the hiring process and performance evaluation.

Confidential, Washington, DC

Sr. Test Lead

Environment: HP Quality Center9.2, QuickTestPro 9.2, LoadRunner 9.5, .net3.4, SQL Server 2005, MS Access, SAP HR, SQL, Visual Source Safe

• Set up the structured testing practices for the Safety department.
• Standardized QA standards and practices, Requirements analysis methods across teams.
• Lead the teams responsible for Module Testing, Integration Testing, System testing and User Acceptance Testing.
• Designed and developed Test Plans for ASIS new version and the CLAIMS System.
• Involved in the Gap analysis of the Old ASIS legacy system and the new version.
• Reviewed and set up a frame work for all the test cases in different modules to assure the correct mapping of functional requirements to the design features of the application.
• Well versed with datapools, verification points, library functions, data driven tests & debugging auto scripts. Data load transactions were monitored and verified by Load Runner.
• Served as System Administrator for Quality Center.
• Involved in the efforts to improve the quality of software testing on the multi-platform project.
• Created the template for Requirements Traceability Matrix to ensure comprehensive test coverage of requirements.

Confidential, Rockville, MD

QA & Requirement Manager

Environment: HP/Mercury Quality Center, QuickTestPro 9.2, QATracker, .net1.1/2.0, Cruise control web tool, SAS, SQL, UNIX, Win NT/XP/2000, Oracle 10g & 9i, Visual Source Safe, KEdit, Toad, Informatica ETL

• Architect and implemented the structured testing practices for entire RFS applications.
• Managed delivery across multiple global large programs including prioritization, capacity and resource planning.
• Interacted with client and various project vendors on quality issues plus resolution of any problems within process and final release acceptance
• Maintained updated knowledge of the project program and requirements to ensure contract compliance
• Overseeing of System testing, System Integration Testing and UAT of 15 RFS (Reporting & Feedback System) modules.
• Standardized QA standards and practices, Requirements analysis methods across teams.
• Lead the teams responsible for Module Testing, Integration Testing, System testing and User Acceptance Testing.
• Involved in Release management & configuration management.
• Designed and reviewed Test Plans for each module as well as the global test plan for the entire application.
• Extensively involved in team management of Cruise Control configuration management tool in build releases, test cycles management.
• Responsible for mentoring and improving the test metrics, processes and internal technical capabilities to remove defects earlier in the life cycle, thus improving the quality of software testing on the multi-platform project.
• Lead the team that established CMM Level 2 and phase review of the system processes.