SUMMARY:

I am a seasoned QA Analyst, with over 15 years of experience in the Quality Assurance field. With expertise in manual testing, I am able to translate my skill set across multiple industries including healthcare and financial services (aided by my background in finance and early acquisition of my brokerage license). Utilizing my impeccable communication and facilitation skills, I am able to work to build consensus in both Waterfall and Agile - focused environments, and have been commended for my comprehensive analyses, documentation and execution of test cases for the SDLC process. From the front end to the back end, with heavy emphasis on user acceptance testing, I have proven myself to be an insightful, hands-on tester driven by results and the ability to contribute to the program at large.

TECHNICAL SKILLS:

Testing Tools Applications: HP® Quality Center, CA® Endevor, Laser App Anywhere (LAA), Envestnet, Unified Account Opening (UAO)

Programming Languages: Visual Basic, HTML, SQL, XML, OMNI®

Operating Systems: Windows, UNIX

Bug Tracking: Borland® Star Team, Excel, HP® Quality Center, IBM® ClearQuest, Gemini®

Databases: Microsoft® Access, Mainframe, JCL, PROC, PARMS, DB2

Office Software: Microsoft® Office (Word, Excel, Outlook, SharePoint) XML-XSLT

Data Publishing Services: DPS

Methodologies: Waterfall, Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Smithfield, Rhode Island

UAT Analyst

Responsibilities:

• Responsible to perform User Acceptance Testing (UAT) for the Fidelity Institutional Technology (FIT) department, utilizing proprietary Streetscape platform and creation of front end client accounts using proprietary Unified Account Opening (UAO) application.
• Analyze BRD, SRS, and create test plans and test cases. Utilize Quality Center version 12.0 to create and execute test cases, as well as for defect tracking.
• Primary responsibility is to create test data for Fidelity’s numerous financial institutional clients and validate that all data and forms render successfully throughout the end to end process.
• As a complimentary aid to the Fidelity’s UAO application, I use proprietary software applications Laser App Anywhere (LAA) and Envestnet to complete the front end test data.
• Additionally, I use Atlassian’s JIRA as a management reporting and requirements tool.
• Incorporated both Waterfall and Agile methodology for software testing.

Confidential

QA Analyst

Responsibilities:

• Created and executed manual test cases for front end web base proprietary application.
• Entered test data in the UI application and generated company Operational and Managerial reports to bring about better data management of clients.
• Used Gemini defect tracking tool to record all defects and enhancements.
• Validated company reports for completeness and accuracy both on UI as well as source target data by using SQL Server 2008.
• Executed cases in both Waterfall and Agile methodologies to bring about timely implementation of new functionality and new clients to our proprietary application.
• Complied with all HIPAA (Health Insurance Portability and Accountability Act) rules.
• Conducted data validation (consisted of studying business requirements and creating tests cases/test data).

Confidential

QA Manager

Responsibilities:

• Managed and coordinated functional testing requirements between onshore Project teams and offshore QA team.
• Executed functional testing scripts on Confidential InfiPoint reporting and data management proprietary software product.
• Coordinated and created other projects as warranted by management such as Migration planning, Quality Assurance and Workflow standards as well as staffing.
• Collaborated with Project Managers and Business Analyst to evaluate testing priorities to meet client project deadlines as laid out in Service Level Agreement (SLA).

Confidential

QA Analyst

Responsibilities:

• Executed Manual Test Scripts for front end web based proprietary environment and recorded defects in HP QC (Quality Center).
• Led QA Data Migration testing by creating test plan/approach document and validating source to target data for completeness by executing SQL queries in SQL Server 2008.

Confidential

Systems Analyst

Responsibilities:

• As part of the Image Data Flow Processing Quality Assurance team, created and executed User Acceptance test plans by interpreting business requirement documents, functional design documents, technical design documents, and change request documents.
• Converted systems requirements into test cases; wrote/executed manual and/or automated test scripts in HP QC (Quality Center).
• Tested web based software applications to ensure new code functioned as designed, logging defects in IBM ClearQuest.
• Coordinated the offshore team validation efforts.
• Validated production install code in test environment by running front end applications towards the scheduled end of the project but before conversion go live date.

Confidential

QA Analyst/Team Lead

Responsibilities:

• Created and executed User Acceptance test plans by interpreting business requirement documents, functional design documents, technical design documents, and change request documents.
• As Team Lead for the Financial Testing team, compiled metrics and statistics for management reports in accordance with Service Level Agreements.
• Used SunGard Omni Trade and Reconciliation Financial system to trade, reconcile, and report Mutual Fund movement within the firm.
• Coordinated team of Developers and Business Analysts responsible for testing specific proprietary SunGard Omni applications on Web, Client Server, and Mainframe environments.
• Used HP QC (Quality Center) to record requirements, test cases, and defects to ensure they were effectively communicated and understood. Traced test cases back to requirements to verify coverage.
• Planned, implemented, and supported full end-to-end testing for software delivery/ deployment/ release to production environment.
• Complied with Sarbanes Oxley (SOX) requirements for SDLC process by conducting Test Phase Summary meetings and obtaining approvals/sign offs from stakeholders and Subject Matter Experts.
• Coordinated, tracked, and reported regularly on execution of system testing. Incorporated changes that were made to the applications back into the testing documentation.

Confidential

Testing Analyst

Responsibilities:

• Planned and executed all phases of User Acceptance Testing, encompassing both regression and end-to-end testing.
• As Subject Matter Expert, led offshore team responsible for testing Inbound and Outbound Payroll processes for Mutual Funds.
• Oversaw Problem Management System to track defects.
• Tested Front-End (Sybase) systems for the Web.
• Tracked all projects and statistics of Testing Team using MS Access database.
• Successfully and continuously met project deadlines, ensuring timely and effective production operations.
• Liaison between Business Analysts and Programmers, ensuring specifications were working as diagrammed.