Sr. Quality Assurance Engineer/lead Qa Resume
MassachusettS
SUMMARY:
- 11 years of IT experience in Project Management, Requirement gathering, Business Analysis, Design, Java Development, Implementation and Testing applications.
- Strong knowledge in Waterfall & Agile SDLC/STLC methodologies.
- Extensive experience in JUNIT, Sanity Testing, Feature Testing, Functional Testing, System Testing, Compatibility Testing, Regression testing, Performance testing, Boundary Testing, Load Testing and Stress Testing in web based applications.
- Strong troubleshooting ability and able to handle multiple tasks at the same time.
- Strong experience in 837,834,835,276/277 and 270/271 EDI transactions.
- Extensive Healthcare domain knowledge in Member enrollment, Groups, Claim Processing, Claims pricing, Billing and Adjudication, EDI Transactions, Medicare, Medicaid and ICD 9 - 10 implementation projects.
- Good working knowledge in QTP, Selenium, SOAPUI Pro, Quality Center/ALM tools.
- Good hands on experience on data mapping, data analysis, gap analysis and impact analysis.
- Experience in Extracting, Transforming and Loading (ETL) data from various data sources (Excel, Flat file, DBs) to XML by using web services.
- Very good in translating Business Requirements into functional requirements, Functional requirements into System requirement and designing business models using tools like UML and MS Visio
- Extensive experience in creating User Acceptance Scenarios, Test Strategy, Test plan and reviewing the detailed test plans.
- Good hand on experience on agile implementation - Translating Epics, Themes and Features into detailed user stories and acceptance criteria, Prioritizing backlog and Sprint planning.
- Good hands on experience on functional testing, data validations, and regression testing of applications managed by Business Integration such as EDI, PNDM (Provider Network Data Management), McKesson, iCES (Ingenix claims editing software), Faciledi, and DRG.
- Prepare and manage master test plan and continuously provide improvement of test management standards and procedures.
- Prepare test estimates and sizing of the test object.
- Detect test automation needs and improvement possibilities, and assist in test tool selection/implementation projects.
- Prepare the weekly dashboard and customize it based on client comments.
- Participate in the review of requirements definition deliverables looking gaps in the requirements from a testing perspective and for traceability and transformability of the requirements into test strategy, test plans and test cases.
- Work closely with the IT team and Business Users to support the development of test cases in conjunction with testing level requirements.
- Create / collate project status reports and prepare client briefings on a weekly and on a need basis so that all the testing stakeholders are up to date on testing status.
- Mentor the Team on Domain and Technical skills.
- Excellent troubleshooting, project management and problem solving skills.
- Flexible in learning new technologies.
- Have proven leadership, problem-solving, analytical, presentation, reporting and communication skills.
- Earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance for Client/Server and Web based applications.
- Skilled at assessing client needs, working in groups, suggesting ideas that enhance efficiency and implementing technology solutions.
- Possess excellent communication and interpersonal skills. Very much clear, simple, to the point and precise in documentation.
- Self-Starter who can adapt and learn fast. Recognized Project Leader & a Star Performer from the developers and Testing Team.
- Versatile team player with active participation in all the s and other on-site, offshore calls
- Well versed with change management, process improvement and customer relationship management.
- Well experienced in production support activities, tracking issues/ defects, coordination between various business vendors.
TECHNICAL SKILLS:
Languages & Frameworks:: Core JAVA, J2EE, Spring, Hibernate, Zend Framework, Web services
Databases:: MySQL, Oracle, MS-Access
Requirement Management and Documentation: Business Requirement Documentation, Functional Requirement Documentation, Requirement Traceability Matrix, Change Request Documentation, Managing Requirement Risks
Software Testing: Unit, Integration, Regression, System Performance, User Acceptance
Web Technologies:: HTML, JSP, JavaScript, XML, VB
Platforms:: Windows 7, VISTA,2000, XP, 2008 Windows 95/98, Red Hat Linux
Automation Tools:: JUNIT, SOAP UI, Selenium, QTP
Defect Management Tools:: Rally Dev, Dev Track Web, JIRA
Other Tools:: Eclipse, UML Rational Rose, Quality Center/ALM, Microsoft Visio, E-R Diagrams, Data Mapping, Data Flow Diagrams, Load Runner
Source Control:: Tortoise SVN, Cruise control, Jenkins
Healthcare Products:: Claredi classic (erroneous interpretations of the HIPAA transaction standards.), Faciledi (EDI validation tools), EDI, ICD 9-10 conversion tools
PROFESSIONAL EXPERIENCE:
Confidential, Massachusetts
Sr. Quality Assurance Engineer/Lead QA
Tools: /Technology: Selenium, ALM, SOAP UI, Java, Mongo DB (No SQL), JIRA, REST SERVICES
Responsibilities:
- Review, analyze and propose test strategy and test plan
- Define and lead the project testing strategy cross teams including internal and external teams
- Act as a testing and validation point of contact between internal and external stakeholders
- Identify and estimate testing tasks and plan resource assignments
- Define and document testing guidelines and processes
- Review test coverage with Test Manager, Product Definition team and Development teams
- Ensures functional, operational, non-regression testing campaigns are performed by the QA team and transition criteria are satisfied between each phase of the life cycle (Component, Release, Customer acceptance and Pre-Production)
- Remove impediments and trigger actions so testing can progress
- Work with Test Manager to provide mandatory information about test to all actors
- Give visibility on the quality of the solution through dashboard reporting and provide regular status on the key milestones
- Ensure defects are filed including application logs, screenshots and steps to reproduce
- Chase defect resolution when needed
- Report testing progress on a regular base
- Ensure effective creation and maintenance of regression test plan and test cases
- Produce and update corresponding software and testing guidelines and documentation
- Support teams by reproducing and documenting customer reported issues
- Involved in execution of test plan in ALM and monitoring defect tracking process using Jira.
- Involved in Project meetings and interacted to onshore/offshore team members to resolve problems.
- Performed testing with Multiple Browsers (IE, Netscape, Firefox, Chrome, and Safari) for cross browser testing.
- Responsible for business requirements review, perform gap analysis report, test planning, Design high level test scenarios and test cases and execution of test
- Responsible for reviewing test cases designed by the team members and guiding the team technically to complete the testing of complex transformations and Validating the ad hoc requirement changes in the existing Functionality
- Prepare Requirements Traceability Matrix and provide demos to business and get the approvals for sign offs
- Responsible for status reporting and conducting defect triage meetings
- Responsible for UAT/Prod support for business and getting sign off for production deployments
- Creating Master test plan with the testing scope, testing approach and setting up of test environment, test data strategy with the help of the team and other teams like Business SME’s, test data management team, Program Managers
- Attending strategy meetings and giving recommendations on prioritizing the requirements that can be tested without any application, data and environment dependencies.
Confidential, Massachusetts
Sr. Quality Assurance Automation Engineer
Tools: /Technology: Selenium, QTP, SOAP, Java, SQL, JIRA
Responsibilities:
- Involved in Automation Test Plan Preparation
- Support the team in execution of tests for each software change as defined in test plan and report any anomalies by filing defects
- Ensure effective automated test coverage for the project and ensure automated test execution and stability
- Integrated HP Quality Center 10.0 with HP QTP 10.0 to run the automation scripts directly
- Performed functional testing by validating XML’s using Service Test and SOAP UI.
- Involved in execution of test plan and monitoring defect tracking process using Jira.
- Reporting the coverage status of the test performed on daily/weekly basis
- Involved in Project meetings and interacted to other team members to resolve issues
- Responsible for business requirements review, perform gap analysis report, test planning, Design high level test scenarios and test cases and execution of test
- Responsible for reviewing test cases designed by the team members and guiding the team technically to complete the testing of complex transformations and Validating the ad hoc requirement changes in the existing Functionality
- Prepare Requirements Traceability Matrix and provide demos to business and get the approvals for sign offs
- Responsible for status reporting and conducting defect triage meetings
- Creating Master test plan with the testing scope, testing approach and setting up of test environment, test data strategy with the help of the team and other teams like Business SME’s, test data management team, Program Managers
Confidential, Massachusetts
Quality Assurance Senior Advisor
Tools: /Technology: Java/Web services/SOAPUI /SQL/JMS Queues
Responsibilities:
- Support component based architecture, with progressive transition to our anticipated end state.
- I gather new requirements from the customer and document them as BRD or user story, groom those requirements and gather the acceptance criteria for the same. I also help the team for designing the solution and prioritize the user stories and the backlog.
- Conduct analysis to ensure quality of data at various stages of its evolution
- Report progress on problem resolution to leadership.
- Worked as an Interface between product owners of different streams in Cobalt project
- Administered the Project Metrics and Quality Metrics and published to the Product Owners on a weekly basis
- Identified gaps in products implementation for correction of data
- Administered daily dash board to be in place for better understanding and analysis for the team
- Deliver flexible, next generation capabilities that establish a platform for future agility and efficiency in delivering innovative solutions
- Supported HPHC’s current and future state pricing methodologies
Confidential, Massachusetts
Sr .QA Analyst/Lead
Tools: /Technology: Java/Web services/Quality center
Responsibilities:
- Involved in finding the root cause of the Issue and did analysis which includes replicating the issue, testing, verifying the software versioning at the client software.
- Gather and document the requirements and system impact assessment.
- Prepared business flow diagrams using modeling tools like MS Visio
- Suggest the impact assessment and document the requirements change.
- Involved in interacting with development and design teams.
- Direct interaction with Client on critical issues.
- Review of test scenarios and test results.
- Involved in testing the enhanced requirements.
- Involved in daily tracking, status reporting and publishing test results to the onsite managers.
- Handled regular deployment issues across Dev, prod and test environments
- Involved in resource management and prioritizing the issues
Confidential, Massachusetts
Sr Test Lead
Tools: /Technology: Java/Web services/SOAP UI automation scripts
Responsibilities:
- Client support, onshore representative and leading the offshore team.
- Collaborating with business analysts and Development engineers to design test cases and provide test data requirements that focus on business flows across integrated systems
- Create Test plans/ Requirements Traceability Matrix.
- Team Building
- Effort Estimation
- Review Requirements/Test cases
- Upload Requirements, Test cases into Quality Centre and mapping Test cases to Requirements
- Assigning work to team members and consolidating outputs and presenting to client.
- Preparation of design documents, preparation of Integration Test Plans and Unit Test plans.
- Design of automation scripts from scratch to automate the web application testing process
- Technical debugging and troubleshooting
- Defect Review meeting with Business for a Go/No Go calls to release the software to UAT.
- Developed reports and graphs to present the test results to the Management.
- Attend Status meetings with Business and IT
- Provide update for Weekly Status Reports (WSR)
Confidential, Massachusetts
Test Lead /Sr QA Analyst
Tools: /Technology: Mainframes/DB2/Quality Center
Responsibilities:
- Involved in Software Project Planning, Test Planning, Test Strategy, Effort Estimation and tracking of tasks
- Also, involved in System Test Plans, Integration Test Plans, Regression and User Acceptance Test plans.
- Responsible for analyzing and create Test Cases and Test scripts
- Test application in testing and Staging to ensure correctness
- Raise and track defects to closure in Quality center/ALM
- Helps business and development team with clarification and report status periodically by working on daily defect metrics and dashboard in ALM
- Create Test data with large number of records using Test data management process for Regression and performance testing.
- Code movement from Development Server to Testing Environment to UAT environment to Production Environment.
- Production support for couple of months.
- Trained new resources and the team on the testing tools and process
Confidential
QA Tester
Tools: /Technology: Quality Center, SQL, Java, J2EE, Struts
Responsibilities:
- Identifying the Test Scenarios for System Integration Testing
- Create Test plans/ Requirements Traceability Matrix.
- Team Building
- Effort Estimation
- Review Requirements/Test cases
- Upload Requirements, Test cases into Quality Centre and mapping Test cases to Requirements
- Analysis and Test Data preparation on identified test cases
- Test Design and execution for System and Integration Testing and defect logging in QC
Confidential
Java developer /Technical Lead (Frontend and Back-end)
Tools: /Technology: Java, Spring Framework, Hibernate, Oracle
Responsibilities:
- Analyzing the source code / Database procedures for tracing major workflows.
- Understanding the data model and Reverse engineering the object model.
- Created ER(Entity-Relationship) diagram and sequence diagrams using JUDE Software
- Developed the system design for the application using UML
- Developed ETL framework for processing claims using Java, Spring framework
- Involved in requirements analysis and development.
- Created/ Updated the” Software Development Plan” and Effort Estimate.
- Building a relationally intact (Creating DB schemas) and complete subset of information to support the development and testing process
- Locating sensitive data to ensure its masked before put into test environments
- Business objectives analysis, Roadmap development.
- Interviewed Customers for requirements gathering.
- Participated in Conference Calls with the client for quick resolution of queries and status updates of the work on daily basis.
- Hosted the build locally on the test server daily
- Involved in Integration Testing, System Testing and scheduling ETL Jobs.
- Migrated and maintained all files on Local SVN repository code movement to Testing Environment and Production.
