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Software Qa Consultant Resume

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Durham, NC

SUMMARY:

Highly accomplished, results - driven IT professional with consistent record of success in directing Software Development and Software QA departments, projects, and teams. Special expertise in managing complete software development life cycle (SDLC), supervising onshore and offshore teams, and developing innovative solutions to facilitate corporate growth. Experienced at leading QA and performance testing of software and databases. Excellent problem solving and technical skills.

AREAS OF EXPERTISE:

  • Technology Operations SDLC Management Software QA Management Configuration Management
  • Project/Program Management Offshore Resource Utilization Compliance Audits QA Test Planning
  • Process Improvement Functional / Performance Testing Automation Black / White / Gray Box Testing
  • Regression Testing Test Case / Test Script Development Integration Testing Database Verification

TECHNICAL SKILLS:

Testing: Quality Center, QuickTestPro, LoadRunner

Applications: MS Office, Project, Oracle, Sybase, proprietary and standard trading and financial applications, Genesys, CRM systems, and various voice recognition systems

Development Tools: JavaScript, java applets, HTML, XML, C, PowerBuilder, IBM Business Process Management

Platforms: Windows, VAX VMS, DOS/VSE, MVS/XA

Networking: SWIFT & FIX messaging, Avaya routing

PROFESSIONAL EXPERIENCE:

Confidential, Durham, NC

Software QA Consultant

Responsibilities:

  • Provided all QA support for an initiative to automate workflow for a wealth management product.
  • Asked to assume lead role for floundering major development effort spanning workflow, services, and database layers.
  • Focused QA efforts to improve test coverage and defect resolution to bring project on-track within 2 months.
  • Requested by business to be end-to-end test lead for performance analytics product developed for high net worth clients.

Confidential, Durham, NC

Software QA Consultant

Responsibilities:

  • Earned Consultant of the Quarter Award, 2007, for superior performance.
  • Reduced test case preparation time 75% and test execution/reporting workload 25% by streamlining test case preparation/update process through use of templates and test parameters.
  • Improved accuracy of IVR recognition capability 40% by recommending modifications to grammar utilized for alphanumeric field.

Confidential, New York, NY

Director of Software Quality Assurance

Responsibilities:

  • Managed all software testing for $40B financial trading firm.
  • Directed functional and performance testing and oversaw all QA support for full SDLC.
  • Key member of Technology Management Team.
  • Worked with CTO and various technology directors on planning and execution of all development efforts.
  • Supervised team of 12 onsite and 6 offshore resources.
  • Managed multiple concurrent software validation efforts.
  • Reduced regression test time 50% by developing reusable test cases.
  • Facilitated corporate growth from $1M to $40B+ by introducing full SDLC QA testing and support.
  • Lowered rework by involving testing staff in analysis and design stages.
  • Slashed post-implementation issues 75% by introducing new change management processes.

Confidential, Englewood Cliffs, NJ

Vice President / Quality Assurance Manager

Responsibilities:

  • Reduced issues identified in EDP audits 80% by upgrading change management processes.
  • Improved test quality and performance by introducing test planning and documentation.
  • Increased testing productivity through automation of functional and performance testing.

Confidential, Stamford, CT

Project Leader / Manager

Responsibilities:

  • Improved testing by implementing test planning templates and SDLC review process.
  • Primary author of SQA procedures critical for obtaining CMM Level 2 certification ahead of schedule.
  • Planned and managed complex, large-scale Y2K certification of 30 applications.

Confidential, New York, NY

Assistant Vice President

Responsibilities:

  • Developed and implemented complete software QA program.
  • Reworked SDLC to streamline process.

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