OBJECTIVE:

Extremely motivated and self driven, with a strong background in Software Quality Assurance (Manual and Automation), QA Engineering, and the Software Development Life Cycle as a whole. Adept at seeing the big picture, balancing multiple projects under pressure, adapting to new roles, concepts, and environments. Heavily analytical, deeply experienced in technical writing, and highly keen on time management. Excellent communication and interpersonal skills, and a detail - oriented, resourceful, fast learner who works well both independently and as a team player.

SUMMARY:

• Creating Test Plans, Test Strategy, Test Cases, and Test Scripts.
• Experience in HP Quick Test Pro, Quality Center, Rational Quality Manager, Rational Suite (RPT, RFT, RTC, RQM), Selenium IDE, JIRA, Test Director, Rational Clear Quest, Clear Case, and Requisite Pro.
• Performed Integration Testing, Functionality Testing, UAT Testing, System Testing, Performance Testing, Stress Testing, White Box Testing, Back End Testing and Regression Testing.
• Knowledge of SEI Capability Maturity Model Integration (CMMI).
• Experience with Agile and Waterfall SDLC Models.
• Experience assembling, and leading a QA team, as well as implementing policies and procedures while building a new test process.
• Work well with Business, Project, Developers, Managers and Team members.
• Strong organizational, managerial, PR , Customer Care, and interpersonal skills.
• Set clear goals, accountabilities and ownership for local, remote and outsource locations. Appreciation for inter/intra - department bridge building.
• Able to handle multiple projects, forecast deadlines, resource, logistics and budgets for future projects.
• COTS Rollout and QA Support.

TECHNICAL SKILLS:

Technical Qualifications: HP Test Director, Quality Center , Quick Test Pro , and Eclipse Suite ( Rational Quality Manager , Rational Functional Tester , Rational Performance Tester , Rational Team Concert, Rational Integration Tester ), Load Runner, Selenium , Postman, Google ARC, RequisitePro, ClearCase, JAWS, SoapUI , ClearQuest, JIRA , DOORS, TF Server, PuTTy , Word, Excel, PowerPoint, QTest, Access, Visio , Project, Outlook, Browser Stack, WINScP, extensive IBM Curam experience, FrontPage, XML, HTML, SQL Server, SQL/PL SQL , Oracle, Linux and UNIX Operating Systems, CVS, VSS, Windows (XP, Vista, 7, 8, 10), QuickBooks, Adobe Video and Photo Editing, iWork, iLife, Apple Product Professional

Environment/Tools: Quick Test Pro , UFT, Load Runner , Quality Center , Selenium IDE, Oracle, JIRA, Eclipse Suite ( Rational Quality Manager , Rational Functional Tester , Rational Performance Tester , Rational Team Concert, Rational Integration Tester ), PostMan, Google ARC, Apache Kakfa/Cassandra, Clear Case, Requisite Pro, SQL Server, MySQL , Visual Basic, C#, Java, Javascript, NET, VB.NET, Windows 7/10/XP/Vista, UML, XML, HTML, Web Services , Google Chrome, Safari, Edge, Internet Explorer, Mozilla Firefox

WORK EXPERIENCE:

Confidential, Atlanta, GA

Senior Software Quality Engineer

Responsibilities:

• Assessed the product and project goals to develop a test framework , requirements, and test strategy .
• Identified two distinct project directions, and built a barrier between the two, streamlining development effort by separating DB efforts, from API development efforts.
• Lobbied for, and lead implementation of an Agile development process with the addition of the new QA department.
• Coordinated the transfer of all testing responsibilities from offshore team maintaining old code base.
• Built the entire Agile testing process from the ground up.
• Conducted interviews, and built the test team .
• Oversaw QA effort for a .NET to java code base change for owners.com.
• Implemented, and participated in daily stand up calls for 2 distinct project tracks.
• Set policies, and procedures from development, and business owner endpoints, inserting a QA process into an already existing development environment devoid of QA.
• Built wiki for the entire project, including both QA and Development pages.
• Documented and stored test plan , test goals, test strategy, test requirements, and testing schedule on wiki.
• Took ownership of two primary aspects of owners.com being developed on - site.
• Developed talent requirements based on the needs of the project.
• Used Postman , GoogleARC , and Selenium IDE to test functionality on web modules that were converted to API's.
• Identified test requirements on a Confidential -to- Confidential basis by interacting closely with business owners.
• Oversaw the documentation of newly created API's in a wiki, including the URL, JSON call format, and response formatting.
• Used JIRA to manage QA tasks, by building subtasks under development tasks.
• Documented and maintained test cases in QTest .
• Trained new hires, and facilitated all necessary access so work could begin at the earliest possible time.
• Logged, tracked, and saw to the closure of defects in JIRA.
• Performed DB testing, and validation in database environment.

Confidential, Houston, TX

Automation Test Consultant

Responsibilities:

• Assessed requirements on both a Business and Functional level for multiple applications, across multiple client sites/projects.
• Developed, maintained, executed Automation test cases over on multiple tools as well as at multiple client sites.
• Used Rational Integration Tester to simulate transferal of data packets in the back end of an application.
• Analyzed the results of automated test processes to allow for defect identification.
• Logged and tracked defects using Rational Team Concert , or Jira .
• Reported and tracked the status of defects, assigning severity ratings to them using Rational Team Concert.
• Wrote VB Script , developed Custom Functions, Dictionary Objects, used Descriptive Programming by Rational automation tools , and executed test scripts.
• Created Automation Scripts from only the design documents to simulate 7 module integration .
• Used RIT to validate end to end data fluidity in a heavily integrated application, by sending messages .
• Created large scale repository of automated test cases in a format which could be mix and matched, to achieve Automated End to End coverage for use in regression , smoke , and UAT
• Created Excel tools, which were used to validate endpoint data against initial data dumps.
• Executed database functional test cases in a UNIX environment as a part of
• Developed documentation, schedule, and lead complex Automation testing effort.
• Reported the results of all tests performed, to both leadership, and the client.
• Took part in daily SCRUM meetings.
• Led daily testing status meeting, reporting test team progress to client whenever necessary, and at regular points during the week.
• Performed code reviews, and database analysis using XML commands in Web Logic .
• Performed database testing using SQLserver, and MySQL .
• Created Test Log by writing description, activity and event entries, execution description, procedural results, and environmental Information.

Confidential, College Park, MD

Software QA Tester

Responsibilities:

• Developed and maintained automated test cases, executed test procedures, and compiled finishing report.
• Analyze results of automated test procedures to find application defects.
• Provided reports detailing work around processes , possible causes, and other helpful information for weekly reporting.
• Created a detailed System Test Plan and procedures.
• Created a Test Plan detailing features and functions to be tested, level of effort, focus required, and necessary resources.
• Executed database functional test cases in a UNIX environment.
• Created list of UNIX commands to be used as standard training for client test team.
• Gave basic, and technical UNIX training sessions, specific to relevant application.
• Coordinated UNIX based testing phase, and managed user accounts.
• Executed test Cases and Procedures for Functionality Testing, Black Box Testing, Regression Testing, Positive Testing, Negative Testing, User Acceptance Testing.
• Created Test Log by writing description, activity and event entries, execution description, procedural results, and environmental Information.
• Developed documentation, schedule, and lead UAT testing effort.
• Developed test cases and test scripts using Automated Tools for Functionality, Security, Integration, Performance, and Regression Testing.
• Identified and documented functional requirements and mapped them to individual test case requirements.
• Reported and tracked the status of the bugs, assigning severity ratings to them using Rational Team Concert.
• Validated the application against the expected results by inserting Database, Bitmap and GUI checkpoints using RPT.
• Identified missing test cases and refine existing scripts for modularity and to enable automation
• Estimated and prioritized work for optimal risk mitigation and identified risk based regression suites
• Developed and maintained a master test plan , overall test strategy
• Identified, developed and documented test scenarios and test cases
• Participated in test planning , assisted in preparing various testing documentation (test strategy, test plan, defect management plan, schedule) and test results walkthroughs
• Analyzed, developed, debugged, executed and maintained automated test cases within the testing environment
• Performed business acceptance testing for web and win applications
• Applied risk based testing techniques to ensure the best use of testing resources and testing time
• Provided direction to test analysts on test case development and execution
• Reported software mismatches to the development team using RQM.
• Performed regression testing for fixes and closed the defects.
• Involved in End - To-End testing and responsible for the Quality Assurance of this application to complete in record time.
• Participated in defect review meetings with the team members.
• Analyzed and helped in modifying the Use Cases and created the Test cases based on them.
• Participated in various meeting and discussed Enhancement and Modification Request issues.
• Developed Test Scripts using RPT for Functional and Regression Testing.
• Developed SQL Scripts for Backend Testing to ensure that the data is updated as per the Business Rules.
• Created and tracked defects using Rational Team Concert.
• Communicated with developers to resolve various issues, performed Functionality and Regression testing.
• Performed End-to-End testing manually, conducted Sanity testing, and performance testing.

Confidential, Lincthicum, MD

Senior Software QA Analyst

Responsibilities:

• Worked closely with all functional areas (PMO, Curam development team, Connecture development team, integration team, project managers, business analysts) to ensure that the software products met the needs of customers and that the projects are prioritized and staffed appropriately.
• Responsible for creating and executing test suites across multiple components in a .net framework for application deployment and management that will support a wide variety of clients, servers and devices over a broad range of network environments.
• Oversaw the development of Manual Test procedures for the entire project.
• Verified product quality by analyzing product and technical artifacts.
• Developed manual test cases, executed tests, and reported results.
• Worked with development team to develop test scripts for SoapUI for the purpose of usability testing in the area of application and intake, as well as E - contract portion.
• Developed automated end to end test cases for both QTP and Rational Suite for the purpose of test tool assessment.
• Conducted travelling consultations for similar Confidential project taking place in New Jersey .
• Developed UAT test plan, test cases, schedule, and lead coordinated UAT effort.
• Demonstrated Requirements Traceability for user stories (use cases) and test cases
• Developed and executed user stories (use cases) , test cases and manual and automated test scripts
• Executed functional test cases in UNIX environment
• Created XML scripts to modify test case management between Microsoft excel and RQM
• Experience testing enterprise-class system software packages.
• Worked with the development team to explore automation opportunities for any data provisioning requirements from policy administration , claim, and billing related source applications
• Reviewed other test analysts' deliverables (i.e., test scenarios, test cases, test scripts) in order to ensure testing quality
• Provided status reports as required for communicating testing progress to project and management team.
• Worked closely with other analysts of projects to ensure all systems interfaces and up/down stream business processes were properly identified and tested.
• Worked closely with project team to ensure required documentation was provided at the right time.
• Performed code reviews, and database analysis using XML commands in Web Logic.
• Performed database testing using SQLserver, and MySQL.
• Performed multi-tier database testing as a part of Integration testing.
• Ensured System Integration Testing (SIT) testing related deliverables can be done on time and on budget
• Maintained and provided accurate testing status reports during testing phases and maintained documentation of test results according to defined processes using RQM.
• Created, enhanced and maintained high-end object repository to display a tree of all objects in the current component and various functional and regression test using QTP and Rational Suite.
• Conducted GUI automated testing using QTP .
• Developed Data driven Framework using QTP automated Script to execute the Batch Testing upon certain Interval.
• Wrote VB Script , developed Custom Functions, Dictionary Objects, used Descriptive Programming by Rational automation tools , and executed test scripts.
• Modified the Automated QTP and RFT Scripts for regular release screen changes and to support regular functional changes.
• Parameterized RFT scripts for use with varied, controlled test input values (runtime-generated, user-defined, or from data sources).
• Developed manual and automated SQL queries to validate referential integrity for data stores
• Reviewed documentation to understand testing requirements , test environments and objectives
• Identified missing test cases and refine existing scripts for modularity and to enable automation
• Estimated and prioritized work for optimal risk mitigation and identified risk based regression suites
• Developed and maintained a master test plan , overall test strategy
• Identified, developed and documented test scenarios and test cases
• Participated in test planning , assisted in preparing various testing documentation (test strategy, test plan, defect management plan, schedule) and test results walkthroughs
• Analyzed, developed, debugged, executed and maintained automated test cases within the testing environment
• Performed business acceptance testing for web and win applications
• Applied risk based testing techniques to ensure the best use of testing resources and testing time
• Provided direction to test analysts on test case development and execution

Confidential, Herndon, VA

Software QA Analyst

Responsibilities:

• Created Test Plans which describes the features and functions to be tested.
• Created manual test and automated test by using QTP.
• Executed test Cases and Procedures for Functionality Testing, Black Box Testing, Regression Testing, Positive Testing, Negative Testing, User Acceptance Testing.
• Created Test Log by writing Description, Activity and event entries, Execution description, Procedural results and Environmental Information.
• Created a detailed System Test Plan and procedures.
• Automated tests scripts in QTP.
• Performed stress testing using Load Runner .
• Developed test cases and test scripts using Automated Tools for Functionality, Security and Regression Testing.
• Identified and documented functional requirements and mapped them to individual test case requirements.
• Reported and tracked the status of the bugs, assigning severity ratings to them using Quality Center.
• Validated the application against the expected results by inserting Database, Bitmap and GUI checkpoints using QTP .
• Reported software mismatches to the development team using Quality Center.
• Performed regression testing for fixes and closed the defects.
• Involved in the End - To-End test and responsible for the Quality Assurance of this application to complete in record time.
• Participated in defect review meetings with the team members.
• Analyzed and helped in modifying the Use Cases and created the Test cases based on them.
• Participated in various meeting and discussed Enhancement and Modification Request issues.
• Developed Test Scripts using QTP for Functional and Regression Testing.
• Developed SQL Scripts for Backend Testing to ensure that the data is updated as per the Business Rules.
• Created Bug Report using Quality Center.
• Communicated with developers to resolve various issues, performed Functionality and Regression testing.
• Performed End-to-End testing manually, conducted Sanity testing, and performance testing.