Quality Assurance Lead Resume OH - Hire IT People

SUMMARY:

14 years QA industry experience interpreting statements of work, developing test plans, writing test scripts, and using various testing methodologies to insure software design meets specifications
3 years experience as Manager of Quality Assurance directly responsible for the hiring of onshore and offshore resources as well as coordinating testing efforts and reporting progress and communicating defects
Excellent knowledge of the electronic payment process and loyalty platform integration
Experienced in testing web API service calls across multiple browsers and devices

TECHNICAL SKILLS:

Testing Tools: Microsoft Test Manager, JIRA, Visual Studio, Mantis, WinHex, File Watcher, Port Authority, Soap UI, Browser Stack, Oracle SQL DeveloperPayment Integration Stratus, Vantiv, Buypass, First Data, Ingenico, Paymentech, Comdata

POS Systems: IBM SurePOS, NCR ACS, Retalix Storeline, Retalix Storepoint, Excentus POS, Fujitsu TeamPOS, Verifone

Loyalty Integration: IBM (EME), NCR (Copient, Logix), Radiant Configuration Manager (RCM), Confidential, Excentus (Reward Market Engine, Fuel Reward Network), MetroSplash (Merchant Services), Valassis, Greenbax

Defect Tracking: Jira, Rally,Microsoft Team Foundation Server, HP Quality Center, Mantis

Test Scripting: VB Scripts, SQL query

Methodologies: Agile, Waterfall

Web Technologies: HTML, XML, Web Services

PROFESSIONAL EXPERIENCE:

Confidential,OH

Quality Assurance Lead

Responsibilities:

Effectively work Agile and Waterfall methodologies validating software functionality
Contribute to design review sessions; evaluate requirements within design docs
Conduct test script reviews to assure test coverage validate functional requirements
Create reports providing testing status and identify defect trends
Conduct team meetings with internal and third party vendors to discuss defect resolution and establish release timelines
Coordinate and execute testing; including smoke, white box, black box, integration, end - to-end, regression test
Manage test coverage based on risk analysis of functionality delivered
Document defects and assign priority based on effect to application functionality
Keep management informed of current state of quality and test progress
Ensure validation of all deliverables within schedule, budget and quality constraints

Confidential, TX

Manager Quality Assurance

Responsibilities:

Manage onshore and offshore resources through SDLC
Develop quality standards for company products and oversee the execution of software test plans and provide analysis of test results
Drive the definition, preparation, and execution of testing strategies for client project engagements including Unit, Functional, System Integration, Performance and User Acceptance test phases according to the defined QA framework
Actively monitor and prioritize testing workload to ensure quality results are delivered on time and within budget
Provide input on project schedule tasks, durations, testing risks, and dependencies
Conduct test matrix reviews to ensure complete test case coverage
Manage daily/weekly progress reporting and defect tracking and resolution
Facilitate “post-mortems’ review discussions to define and document lessons learned translating them into improvements to the QA framework
Define and develop strategies focusing on test automation opportunities

Confidential, DALLAS, TX

Senior Quality Assurance Analysis / Team Lead

Responsibilities:

Review Business Requirement Documents, assist in formulating Statements of Work, creating accurate test plans, witting test cases and determining timelines needed to validate software functionality.
Incorporated Agile methodology to identify defects while working closely with the software development team to verify solutions meet project requirements.
Provide ongoing project status updates to Team Members and Managers
Verify software released maintain PCI standards through the use of File Watcher, Port Authority and Winhex.
Create Technical Release Notes that provide a clear understanding of code changes as well supplying Beta Monitoring instructions to the customer.
Support software deliveries as primary technical resource during installation, training and Beta support.

Confidential,PLANO, TX

Quality Assurance Analysis - Team Lead

Responsibilities:

Interact with Software Developers to identify problems and verify resolutions.
Prepare test plans and cases for projects based on Requirement and Design Documentation.
Execute functional and regression test scripts for software releases
Maintain issue logs, update test cases and document resolutions using Test Director.
Assist Support Specialist with technical issues concerning released products.

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Quality Assurance Lead Resume

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