SUMMARY:

• 11+ years of IT industry experience in playing different roles like Project Lead, Consultant, Test Lead, QE & QA
• Experience in managing team and onsite/offshore model.
• Experience in creating Work Ordersfor customers, Work processes for QA team.
• Experience in preparing Test Plans, Test Strategies, QA Metrics
• Experience in all aspects of the Software Development Life Cycle, with specific focus on testing. Followed and implemented the Water fall model, V - model of SDLC, BizExpert Methodology and Agile development methodology.
• Experience in Rallyand Team Foundation Server (TFS) tools.
• Experience in Informatica ETL testing.
• Experience in writing SQL queries.
• Experience in SOAP UI& REST services testing.
• Experience in ALM/QC tool, Bugzilla&Jira tools.
• Experience in UFT and Selenium automation tool.
• Extensively worked on test data creation, defect Reporting and analysis and test reporting activities.
• Good testing exposure in Black Box testing, Grey Box testing, Functional testing, UI testing, Compatibility testing, Cross Browsing testing, Security testing,Mobility testing, Database testing, Regression and Ad hoc testing.
• Proficient in Defect management, including Defect creation, reporting and tracking till its closure
• Strong QA Management skills with technical abilities, can manage multiple projects under fast-paced, high-pressure situations
• Good knowledge in different modules of SAP SuccessFactors (Employee Central, Goal Management, Performance Management, Talent Transformation, and Learning System Management).
• Good knowledge in Provisioning System, configuring and loading Foundation Objects, configuring and loading employee data.
• Skilled with multiple technologies SAP SuccessFactors, Workday, Testing Services, Hardware and Networking.
• Quality Assurance experience includes E-commerce, Logistics Transportationand Health Care Insurance&Claims management.
• Ability to work in a team as a lead or individual contributor.
• Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies.
• Confidential - UTF automation tool,Selenium, Confidential Quality Center(ALM), Jira, SOAP UI, Rally Agile Tool, ETL Informatica Tool, Oracle EBS, Nexus PeopleSoft, Adobe CQ5 Development Tool, SAP SuccessFactors Provisioning System and instances.

PROJECT EXPERIENCES:

Confidential

Responsibilities:

• Evaluate effectiveness of test effort
• Participate in requirement analysis discussion
• Carry out requirement analysis, test data analysis and dependency analysis for the assigned respective module.
• Track module level testing tasks with test engineers on a daily basis
• Develop and enhance test automation frameworks and tools.
• Identify and monitor risks and dependencies with respect to the module.
• Test scripts preparation and reviews
• Assign the Test scripts to Individual
• Participation in defect review triage calls with the stake holders
• Regularly review Testing progress with Test Manager
• Participate in Daily Status meetings
• To ensure that systems, processes and methodologies as specified are followed to ensure effective and quality support of service delivery.

Confidential

Responsibilities:

• Requirement Gathering and liaising between Business and Project team.
• Test Strategy, Test optimization, effort distribution in an agile environment and other QA activities.
• Test Estimation and analyze the requirements, arrive at test scenarios and estimate for the testing phases (design, execution & support).
• Planning and arriving at schedule for test activity, plan for environment, test data readiness.
• Analyzing business needs and creating Strategy documents.
• Coordinate with client to analyze technical tasks
• Co-ordinate with client and offshore team.
• Carry out program specific report generation.
• Identify areas ofautomation and reduce the duplicate efforts.

Confidential

Responsibilities:

• Requirements gathering(User Stories)
• Provide QA estimates for different User Stories.
• Attend daily scrum meetings.
• Attend story planning, story grooming and PI planning session.
• Prepare and share DSR, DSR and MD units report timely basis.
• Coordinate with offshore for manual and automation scripting.
• Defect reporting and tracking until its closure in TFS.

Confidential

Responsibilities:

• Test Preparation and Execution (Functional, Regression, E2E) for Web Portal applications, Nexus applications and Oracle EBS.
• Coordination with Offshore and Onsite for test execution and Issue resolution.
• Plan, allocate and monitor tasks for Wipro team members.
• Analyzing the Requirements and Functional Document specific to the project.
• Designing the Scenarios and Test Cases based on BRS and SRS
• Involved in test planning and strategy preparation
• Preparation of Test Plan and Execution Plan for the Team
• Execution of Test Cases and tracking the progress.
• Logging defects and tracking progress with the bug fix team

Confidential

Responsibilities:

• Worked as a Label Certification lead from Wipro for opco’s Express, Ground, Freight and Smart Post
• Review project change request and asses the application testing impacts and provide detailed impact assessment to team and plan for test data and test execution impacts
• Monitor and Review daily defects across multiple application and provided detail daily consolidated defect report and track for the defect resolution and closer
• Documented Test planning, Test execution strategy documents
• Worked with Mobile testing team for fedex.com for end to end validation and also assisted and documented both manual and automation framework using Perfecto mobile/UFT/QC
• Coordination with Offshore and Onsite for test execution and Issue resolution
• Plan, allocate and monitor daily test design and execution activities
• Logging defects and tracking progress with the bug fix team
• Performing details RCA for regression failure and work with development for issue resolution

Confidential

Responsibilities:

• Leading the projects from onsite
• Requirements gathering
• Efforts estimation
• Preparing test plan
• Assigning task to offshore team
• Review test cases and test results
• Preparing test reports.

APRIMO/PLANNER

Confidential

Responsibilities:

• Identifying the test scenarios for UAT.
• Designing the test scripts for UAT.
• Attending UAT meetings
• Logging the defects in Confidential Quality Center 10.0.
• Sharing the status report to the business

Confidential

Responsibilities:

• Prepared Test Plan
• Identified the Test Scenarios.
• Coordinated with offshore team includes daily status meetings, designed and executed the test cases.
• Raised defects in Confidential QC 10.0.
• Shared the DSR and WSR with the business.
• Preparing test reports

Confidential

Responsibilities:

• Actively participated in business requirement meetings.
• Designed UAT test scripts.
• Logging and tracking the UAT defects.

Confidential

Responsibilities:

• Leading the project from offshore.
• Actively participating in client meetings.
• Designing the test cases, executing the test cases, logging the defects into QC and sharing the status to clients on daily basis.

Confidential

Responsibilities:

• Leading the project from offshore.
• Prepared Test Plan, Traceability Matrix for User Stories, requirements and test cases
• Working on Confidential QC 10.0 for test cases execution and raising defects. As this project is being developed in Agile Model, working as per the Sprint plans.
• Attending daily calls with onsite coordinator and developers(adobe)
• Working on Rally tool, updating User Stories which are linked to business requirements Sending daily status report
• Helped business team in designing Use Cases for User Acceptance Testing.

Confidential

Responsibilities:

• Worked in CQ5 team of 5 members.
• Actively participated in analyzing the Functional specification document, and prepared test cases based on the scenarios for myusinlupus application.
• Involved in testing the myusinlupus application of CQ5 framework, and was in charge of end to end process testing.
• Provided training to the new team members, to give them an understanding of the testing process.
• Interacted with client, on regular basis covering the basic functionality of the Product, status of testing and was responsible to give them a clear understanding of the module at each stage.
• Supported UAT team in creating test data for test scenarios.

Confidential

Responsibilities:

• Attended the knowledge transfer (KT) sessions from the Client SME.
• Prepared Understanding Document in effective manner and which was appreciated by Client SME.
• Maintained Clarification Document.
• Provided Playback session after completion of knowledge transfer (KT).
• Participated in preparing SMTD for testing.
• Performed various black box testing methodologies like functional testing, compatibility testing, database testing etc.
• Used the Confidential QC tool efficiently in the project.
• Coordinated with Onsite coordinator regarding the deliverables on daily basis.

Confidential

Responsibilities:

• Supporting a team strength varying from 15 to 25 throughout my tenure as a SME.
• Driving client CPM for the process; CSAT, TPR, RPC. 3. Driving internal targets like Productivity, Shrinkage, Quality Compliance, Service level, Attrition and other Hygiene metrics.
• Execution and supervision of training schedule for new joiners clearing product and process training, assessment to maintain standards and helping them come up the learning curve. Exhibition of team management skills effectively to ensure team members are motivated, provide them with the best resources available to my knowledge thereby helping them to achieve targets consistently.
• Monitoring hourly and daily performance; reviewing of reports and trackers on a daily basis.
• Outlier management-Identifying team outliers on a weekly basis based on weekly reports; designing real time training, coaching and counseling calendar for them; delegation of job responsibilities and reviewing on the performance of outliers at the stipulated time.
• Resolving hardware, software and networking issues for Confidential Customers. Creating agent wise productivity reports for the process.