QA Functional Tester/Driver Resume Parsippany, NJ - Hire IT People

SUMMARY:

Software Quality Assurance Analyst with extensive experience testing complex software products in enterprise and web environments.
Accomplished in testing multiple iterations of software releases to assure that functionality, stability, reliability, compatibility and performance met specifications and/or business rules.
Especially adept in backend database testing.
A key participant in the Software Development Lifecycle (SDLC) for concurrent software projects in Agile and Waterfall methodologies. This included new release testing, integration testing, defect tracking, regression testing, exploratory or ad - hoc testing, functional testing, usability testing and user acceptance testing (UAT).
Performed backend, frontend, API and GUI testing on client/server and web applications.
Assembled technical and functional requirements prepared by the Development and Business units and by the client to develop the parallel QA documentation, including test plans, test scripts, user scenarios, test execution runs and QA time schedule estimates.
Collaborated with all stakeholders (project management, development, technical support as well as representatives of the client) in a cooperative effort to secure successful system implementation.
Primary tester for ETL processes/data migrations/backend testing.
Installed, configured and integrated test software and test data onto the QA test environments.
Improved QA processes by creating and implementing database scripts and procedures with SQL which automated backend testing resulting in significant improvements of speed and accuracy in application testing.
Developed database scripts that facilitated system upgrades and enhancements, resolved client data issues or fulfilled reporting requests.
Authored internal and customer documentation on project quality metric reporting and system features and enhancements.
Conducted training sessions for in-house, off-shore and client personnel.

TECHNICAL SKILLS:

Databases: SQL Server 2000/2005/2008/2012 , Oracle 8x, 9i, 10g, Postgres 8.x

QA Software: Quality Center, HP Quick Test Pro (QTP), Clearquest, Bugzilla, Test Complete

Languages: SQL, TSQL, Basic Linux Shell Scripts, XML

Operating Systems: Windows Server 2003/2008/2012 , Windows clients, ESXi/VMWare 4.x, 5.x, Basic Linux/UNIX

Miscellaneous: Microsoft Office

Testing Methodologies: Agile, Waterfall

PROFESSIONAL EXPERIENCE:

QA Functional Tester/Driver

Confidential, Parsippany, NJ

Responsibilities:

Hired to be the primary database/data migration tester for the QA department.
Installed, configured, integrated and tested company software to various types of hardware including Linux and Windows servers, Windows clients, iOS devices including the iPad and iPhone, various browsers (IE, Chrome, Firefox, Safari) and multiple types of proprietary phone sets.
Managed the QA department’s ESXi VMWare servers.
Tested and documented product installations.

Senior Quality Assurance Analyst

Confidential, Fairfield, NJ

Responsibilities:

Originally hired as a Technical Support Engineer responsible for addressing second tier issues reported by fellow associates and clients. Accepted a lateral transfer to Quality Assurance to supply technical guidance and training to the QA group and its off-shore associates.
Managed onshore and off-shore associates during the QA lifecycle for any given project.
Principle administrator for Mercury Quality Center, the project lifecycle software used by Confidential .

Technical Support Analyst

Confidential, East Hanover, NJ

Responsibilities:

Promoted to second tier support to provide technical and functional leadership to both the customer support group and the client base. Originally hired as a Customer Support Representative providing Tier 1 support to the client base.
Addressed a wide range of application requests and issues with improved prioritization and response time. The outcome was a reduction of client callbacks.
Principle administrator to Business Systems Incorporated ( Confidential ), the vendor of payroll tax calculation and tax reporting software.

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Qa Functional Tester/driver Resume

Parsippany, NJ

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