SYSTEMS AND TESTING:

• Application Lifecycle Management /ALM - Script Execution and Defect Tracking
• HP Quality Center - Script Execution and Defect Tracking
• Selenium - WebDriver; Grid; DataBase Testing; Performance Testing; Mobile Testing - Basic
• JAVA - sufficient for Selenium Testing
• Test Director - Script Execution and Defect Tracking
• Debugging and Root Cause Analysis
• SQA - Agile and Scrum Testing
• Test Management
• SharePoint
• Access Database Creation
• Manual - Black Box Testing
• Knowledge of the Software Development Lifecycle
• QA Methodology Background - SDLC, QA Concepts, Metrics Analysis, Documentation Standards
• Testing Experience: Automated (Selenium), Manual/Functional, Acceptance (UAT), System Integration (SIT), Browser Compatibility, Data-Driven Testing, Load/Stress Testing, .NET, COBOL/IBM Mainframe, Table Management, RataBase
• DBA Field Mapping
• SQL - query searches and Field Mapping using SQLServer and the SSMS.
• Microsoft Office Suite
• Extremely proficient in MS Word, SharePoint, Outlook, and Excel
• Above average proficiency in PowerPoint, Visio, Access
• Apple/Mac - OSX, MS Office Suite, iWorks, iLife Suite
• Five9 Phone Queue system
• Staff Management

PROFESSIONAL EXPERIENCE:

QA Analyst

Confidential, IL

Responsibilities:

• Used Rational Tool (RTC) for scripting, and execution
• ServiceNow used for defects and HR Events - intended to replace RTC
• Team Lead - responsible for offshore liaison testing
• Agile Testing
• Daily project production and estimation reporting
• Systems Integration Testing (SIT)
• COBOL IBM Mainframe Testing (Using BlueZone Display)
• BRD Analysis and test design
• Script writing and script execution

Test Lead/Manager

Confidential, Naperville, IL

Responsibilities:

• Used ALM for scripting, executing and defect tracking
• Management of Selenium and SQL Database Validation
• Daily employee resource allocation
• Team management
• Daily project production and estimation reporting
• Systems Integration Testing (SIT)
• Blackbox Systems Testing
• BRD Analysis
• Script writing and script execution
• Data Base Field Mapping
• Project time management

Sr. Functional QA Lead

Confidential, Naperville, IL

Responsibilities:

• Daily Project Production and Estimation Reporting
• Systems Integration Testing (SIT)
• Blackbox Systems Testing
• BRD Analysis
• Script Writing and Execution
• Database Field Mapping
• Developed and reported key performance statistics
• Provides day-to-day supervision and direction to QA team
• Defining company policies and processes
• Documenting procedures for employee acquisition and ramp-up

QA / Business Analyst

Confidential, Jacksonville, FL

Responsibilities:

• Review and QA test the internal tracking systems created by a 3rd party
• Collect data to identify root cause of problems
• Measure performance against process requirements
• Align improvement to performance shortfalls

Sr. Consumer Loan Underwriter

Confidential, Englewood, CO

Responsibilities:

• Conventional conforming loan review and underwriting
• Review all loan documentation to secure approval and meet quality requirements
• Complete Income Analysis Reviews for all Income Types
• Detailed Knowledge Conventional Based Confidential Programs

Underwriting Manager / Test Manager

Confidential, Englewood, CO

Responsibilities:

• Lead the UAT team in testing the new Loan Origination System called CORE for the Western Division release
• Created tracking database using Excel for managerial load balancing
• Initiated a training program for lower lever staff to reach certifications.
• Manage team of 10-18 underwriters and closers
• Responsible for reporting and pipeline management for the regional site
• Conducted interviews as well as disciplinary reviews
• Performance review and evaluation including development for all direct reports

Sr. Analyst / Consultant

Confidential, Charlotte, NC

Responsibilities:

• QA Tested proprietarily built system for project rollout using Waterfall Methodology
• Reviewed backend loan documentation for legal accuracy
• Reviewed loan files in accordance with the OCC Compliance mandate
• Foreclosure review to ensure adherence to all federal and state laws, guidelines, and mandates
• Piloted the Bankruptcy compliance review project to confirm adherence to state laws regarding foreclosure

Sr. Underwriter

Confidential, Jacksonville, FL

Responsibilities:

• Modification review for the following investors: Securitized, FNMA, FHLMC, USDA, FHA, VA,
• Underwriting authority up to $400,000 for 1st Confidential and $150,000 for second mortgages
• Delinquent loan review to qualify borrowers Confidential modifications,
• Complete income analysis reviews for all Income types including all “Self Employed” classifications,
• Detailed knowledge conventional and government based Confidential recovery and assistance programs,
• Communicate efficiently and effectively with attorneys, borrowers and mediators during the mediation process

UAT Analyst / Sr. Underwriter

Confidential, Jacksonville, FL

Responsibilities:

• Completed a 1 year special project assignment for new LOS system testing using HP Quality Center
• Supported the rollout our operation’s Loan Originating System (LOS)
• Was a part of the “Midnight Testing Crew” responsible for testing a system on “day of rollout”
• Created an Access database with HTML that was designed as a repository for my team’s work distributed in Excel
• Underwriting loan approval limit of $3 million on first mortgages and $1 million on second mortgages
• Review of all loan documentation to secure approval and meet quality requirements
• Complete full income analysis reviews for all “Self Employed” income types
• Detailed conventional guideline knowledge (Purchase, Refinance and Cash Out Refinance)
• Detailed HASP (Homeowners Affordability and Stability Plan) Underwriting
• Completed reviews for the following investors: Securitized, FNMA, FHLMC, USDA, FHA, VA