SUMMARY:

Proactive QA Test Engineering professional with extensive experience in software quality assurance and multi - platform environments, automated test scripting, web internet and cloud testing. Expertise in writing comprehensive test plans, designing procedures, and executing system and integration tests. Effective decision maker and strong communicator with the ability to analyze test, and document issues while working in an agile / scrum application development team environment. Success in handling complex situations, time crunch deadlines, and solving problems which help software developers reduce debugging time.

TECHNICAL SKILLS:

LANGUAGES: C++, C#, IBM Cognos, VB, SQL, MSSQL Server 2014, Oracle & DB2

PLATFORMS: Microsoft Cloud, Microsoft AZURE, Microsoft Windows, UNIX

APPLICATIONS: Microsoft Office Products

TOOLS: Codewright, Ultra Edit-32, XML, XPATH, Snipping, Skype, JIRA

AUTOMATED TEST TOOLS: QTP, Quality Center & NUnit

PROFESSIONAL EXPERIENCE:

Confidential, Waltham, MA

QA Analyst III

Responsibilities:

• Run QA test on clients’ monthly refresh after data mining to ready the system for clients’ use.
• Run regression test on each quarterly release of the application before general release of the software.
• Software migration from host website to SV5 and to Microsoft Azure environment.
• Executed SQL queries against back end database and compare the results to front end clients’ data to assure data integrity on each monthly refresh.
• Reported and escalated issues / defects found while testing, rechecked and close resolved issues to close project.
• Compared Pre-Production client’s data to Production client’s data to ready the system for client’s use.
• Performed extensive data analysis as well as data warehouse and back testing.
• Service more than 26 clients throughout the year and run testing to accommodate client’s SLA agreements

Confidential, Lincoln, RI

Specialist

Responsibilities:

• Compiled and researched user stories, developed test scenarios, created test plans in Quality Center, asked team lead to review test scenarios and or test plans, wrote and imported test cases to QC Test Lab.
• Ran manual and automated smoke tests on daily installed builds, communicated smoke test results or issues to team lead and QA team members for the duration of the project.
• Verified Cash batch reconciliation results, and Expiry Credit Card reports to track clients’ enrollment status.
• Ran sprints integration tests, verified results through database queries or other integration test system.
• Generated daily QC testing progress report and provided the results to the team lead / Project Manager.
• Developed business component tests to automate the Life Automatic Payment Plan / Recurring Credit Card Agile Project.
• Executed assigned test cases in QC, entered environment issues or defects, tracked their progress and validated resolved defects through the duration of the project.
• Compiled and researched functional requirements, designed test procedures, created test plans, conducted walkthroughs, wrote test cases and test grids, ran DB2 queries, produced test data and seeded test cases. Executed test cases on installed software builds, reported builds issues, entered environment issues, submitted and validated resolved defects. Participated in daily scrums and communicated impediments and roadblocks to our testing

Confidential, Boston, MA

QA Engineer II

Responsibilities:

• Compiled and researched functional requirements, designed test procedures, created test plans, designed checklists, produced test files, wrote test cases and test grids, conducted walkthroughs and developed automation test software.
• Versatile QA engineer, with experience in setting strategic direction, mentoring/coaching and empowering individuals and fostering a collaborative/ productive culture, to continuously deliver high quality solutions to enterprise and corporate environments.
• Demonstrated success in defining, implementing QA process, as the means to evolve an organization to a more repeatable, predictable model. Achieved by adopting the best of Agile/SCRUM empirical practices or enhancing traditional “defined process” development models/methodologies.
• Participated in continuous improvement practices including, early reviews, cross functional communication, brainstorming sessions, post mortems, defect escape analysis reviews, customer feedback/advisory sessions, planned test coverage analysis (breadth and depth), black-box, white-box and test regression, code coverage analysis, transfer of knowledge sessions during the Life Automatic Payment Plan Project.
• Highly proficient at multi-tasking, conflict resolution, prioritizing work assignments and system resources in a manner that maximizes productivity. Provided technical assistance/guidance as well as hands-on testing required by the projects at hand.
• Increased NSLDS (National Student Loan Data Systems) data accuracy rate from 50% to 99% by leading the effort to bring the reporting tool into compliance.
• Accelerated and reduced regression testing cycle 67% by participating in the development of a test tool used to upgrade NSLDS test environments and conducted local testing.
• Collaborated and made suggestions to software engineers on fixes to resolve defects found while testing.
• Built close relationship with business analysts and co-operated to clarify discrepancies found in functional requirements.

Confidential, Boston, MA

Software Test Engineer

Responsibilities:

• Tested patient scheduling, a healthcare software applications.