PROFESSIONAL SUMMARY:

Software QA Tester for 15+ years as an individual contributor in blackbox testing with GUI automation. Tested on desktop and mobile platforms with data migration, warehousing projects. Used Agile and Waterfall methodologies.

PROFESSIONAL EXPERIENCE:

Confidential, Walnut Creek, CA

UAT Tester

Responsibilities:

• Temporary blackbox manual UAT testing of POS Wireless/Channel applications in Waterfall and Agile methodology.
• Created Test Plans, Test Cases and prepared test data for Enterprise Release schedule. Executed test cases in desktop and iPad platforms in UAT and production environments.
• Used IVR simulator for testing. Ensured complete testing within established timeframe and objectives conform to user requirements and line of business.

Environment: JIRA, HP ALM, Jabber, SameTime

Confidential, San Francisco, CA

QA Contract

Responsibilities:

• Temporary blackbox manual UAT functional testing of web - based online banking services in Agile methodology for business customers. Created test cases based on acceptance criteria of user stories.
• Gathered network performance data using browser Elements Inspector. Used SQL queries.

Environment: JIRA, Zephyr for Jira, Confluence, SQL, Windows, MAC, Multi- browsers, Element Inspector, Slack, Jscript

Confidential, Pleasanton, CA

QA Contract

Responsibilities:

• Temporary blackbox manual UAT testing of CRM using SAP Hybris tool on digitizing Product Catalog.
• Created user stories based on functional, business requirements and working with external development team for sprint releases. Executed keyword-driven Python scripts.

Environment: JIRA, Bugzilla, SharePoint, Jenkins for QA builds deployment, SAP Hybris tool for B2B commerce, Github, Python on Robot framework, Agile

Confidential, Sunnyvale, CA

QA Contract

Responsibilities:

• Temporary blackbox UAT testing of web-based Customer Online Help application on Agile methodology.
• Used Oracle tool for end-to-end testing and tested i18N locales (EFIGS, EMEA, APAC). Created test plans, test cases.
• Executed some scripts for iPhone/Android testing. Used SQL queries.

Environment: Oracle RightNow tool, Java, Selenium WebDriver on TestNG framework, Rally, Bugzilla

Confidential, Palo Alto, CA

QA Contract

Responsibilities:

• Temporary GUI automation using Selenium WebDriver for SharePoint sites on R&D of public electricity.
• Created test plans, test cases and test scripts for cross-browsers testing on desktop and mobile. Used ETL tool for data warehouse testing,

Environment: Selenium WebDriver, Selenium Grid, Java, Eclipse, TestNG, framework, Oracle SQL DBX, Oracle (Forms, Reports), JIRA, SharePoint, Perforce, Perl, Bugzilla, iPhone/Android, Windows, Linux, Agile, Jscript

Confidential, San Jose, CA

QA Contract

Responsibilities:

• Temporary blackbox UAT testing of internal Human Resources & Recruiting applications using Agile. Created test plan and test cases. Coordinated with external users for UAT on desktop/mobile platforms.

Environment: SAP, BI, PeopleSoft, Intuit, Webex, SharePoint, ClearQuest, Toad, Oracle, SQL, iPhone/Android, Bugzilla

Confidential, San Francisco, CA

QA Contract

Responsibilities:

• Temporary blackbox UAT testing of Live Auction application on mobile platform using Agile.
• Created use case scenarios and coordinated testing with offshore team.
• Tested in SIT, UAT and Production environments.

Environment: iPhone/Android, JIRA, Bugzilla, SharePoint, Confluence, Oracle SQL

Confidential, Emeryville, CA

QA Contract

Responsibilities:

• Temporary GUI automation testing of B2C e-commerce retail and CRM applications using Agile.
• Created test plan, test cases and test scripts. Performed functional, regression, OS compatibility testing on desktop/mobile platforms.
• Used ETL tool for data testing.

Environment: Selenium IDE, Selenium Functional Test Runner, Firebug, Java, iPhone/Android, TestPro, Oracle (SQL, Forms, Reports), Bugzilla, JScript

Confidential, Foster City, CA

QA Contract

Responsibilities:

• Temporary GUI automation of CMS for Confidential Admin tools using Agile. Created test scripts in Selenium RC/IDE.
• Tested i18N, L10N and IVR. Use ETL tools for data warehousing and batch transaction testing.

Environment: Selenium IDE, Functional Test Runner, Firebug, Java, Perl, Lotus Notes, Perforce, SharePoint, JIRA, Twiki, Windows, Linux, Phone/Android, Oracle (SQL, Reports, Forms), ETL tools, i18N, L10N, Bugzilla, JScript

Confidential, San Francisco, CA

QA Contract

Responsibilities:

• Temporary blackbox, greybox testing of Content Management System and Electronic Digital Advertisement applications using Agile.
• Created test plan, test cases and executed SilkTest scripts for GUI and back-end testing.

Confidential, Sunnyvale, CA

QA Contract

Responsibilities:

• Temporary blackbox testing of web-based Real Estate, Mortgage and GPS applications using Agile.
• Created test plan and test cases in TestLink for desktop/mobile.
• Executed Selenium IDE scripts and back-end scripts and SQL queries.

Confidential, Roseville, CA

QA Contract

Responsibilities:

• Temporary blackbox, greybox testing of .NET web-based applications for professional services on energy and public utility solutions.
• Created test plan and test cases.
• Tested in IE multi-versions, desktop/mobile platforms.

Confidential, Sunnyvale, CA

QA Contract

Responsibilities:

• Temporary blackbox, greybox testing of web-based CRM Enterprise and CMS applications using Agile methodology in cloud and data storage/data infrastructure.
• Created test plan, test cases and tested on desktop/mobile.

Confidential, San Luis, CA

QA Contract

Responsibilities:

• Temporary blackbox testing of Retail and CRM applications on Agile.
• Created test plan, test cases and test scripts.

Confidential, Redwood City, CA

QA Contract

Responsibilities:

• Temporary blackbox testing of web-based Electronic Document Processing and Content Management System applications using Agile.
• Created test plan, test cases, executed GUI test scripts and tested browsers compatibility.

Confidential, Milpitas, CA

QA Contract

Responsibilities:

• Temporary blackbox testing of audio/video wireless, VOIP, IVR applications on .NET / web 2.0 technology.
• Created test plan, test cases on XML for user stories.
• Tested end-point devices and MGC Manager admin tool.